user
Wenz Home Furniture
1693 Main St, Green Bay, WI 54302, United States
Appearance
Wenz Home Furniture
Comments
jo
Review №1

Laura was the perfect help in deciding on my furniture purchases! It was by chance I reached her by phone at the Oneida Store and then met today at the Main Street store. I had to make decisions without my wife being able to be with me. Laura was kind, helpful and full of great ideas. She was patient and not pushy, and made my day a good one! Laura provided color pictures of all my choices to show my wife who is in a medial facility. Thank You …

DA
Review №2

I recently shopped at Wenz Furniture to furnish one of my rental properties, to be marketed as a short-term rental. I worked with Desiree, Carly, and Alan. All were very professional and very customer service orientated throughout my shopping experiences. Desiree was very prompt and eager to resolve a small request, which I needed addressed on a weekend! Great Job Wenz Team!

th
Review №3

We had a very positive experience at Wenz. The staff were friendly and very informative about their products. We bought and received our purchase in less than a week and we could not have been more pleased with our experience at Wenz

Li
Review №4

Desiree was amazing to work with! My guest bedroom bed was sagging after only 3 years and it had a 10 year warranty. I finally went in today and they replaced it no questions asked. Thanks, great service!

Sh
Review №5

It’s tough picking out furniture yet alone knowing what size to buy to fit your room. I went to Wenz because I heard they could help with both. Sarah was my designer and she helped me pick out four custom pieces which fit my space perfectly. I have a contemporary style and what I could not find on the showroom floor Sarah found pieces in numerous designs and styles to pick from as custom order. No extra charge for excellent service, sexy design recommendations, or reliable delivery! Love Wenz and I will be back!

Ni
Review №6

So pleased with the customer service from Wenz! Sarah was great to with and so helpful with the decision process. She answered every question I had!

mo
Review №7

Sarah was helpful and great to work with. I will be shopping here again in the future. Sarah even helped bring out our purchase to our truck.Thank You Sarah. See you soon!

He
Review №8

Beautiful furniture and great customer service. Carly was extremely helpful in finding a fabric that met our needs for the chairs we wanted. Overall positive experience and friendly staff.

Pa
Review №9

Desiree was very helpful and friendly without being pushy. I dont care for a salesman that hangs on you but she was available when we wanted her.

An
Review №10

Helpful and friendly staff! We knew exactly what we wanted and were not pressured to look at other brands. This store has great quality furniture and it was worth the drive from Appleton.

Pa
Review №11

Great place to shop . Ppl are wonderful to work with . The only place I will shop for furniture.

La
Review №12

Wenz is a great company to work with. They respond to all questions quickly. Carly went out of her way to help us select our furniture. I would definitely work with them again.

La
Review №13

A quick pass through the dining room section left us feeling we had no prospects. As we began to interact with staff (Alan), we wereable to develop a winner in our quest for a quality set by capitalizing on customizing bythe manufacturer. This was another success in our several year experience with this store and its people. Our home has a heavy doseof Wenz.

Ma
Review №14

We were looking for an area rug for our home. We talked with Carly about colors and set up an appointment for the next day. When we got to the store she had a selection of rug samples for us. It was very easy for us to make a decision.

Su
Review №15

Alan was patient and knowledgeable while he helped me in my Stressless chair selection.I would highly recommend him as a salesperson.

Ma
Review №16

We had great experience at Wenz. After shopping all over in Green Bay and Appleton, Wenz was the answer. We were greeted by Sarah who answered our questions and let us shop without pressure. Unlike other stores, they had inventory! Our purchases went smoothly with great financing options. Delivery and set up was a huge bonus. Our delivery was scheduled promptly. Wenz makes furniture shopping easy!

le
Review №17

EXCELLENT EMPLOYEES AND SERVICES. WOULD RECOMMEND THIS STORE. HELPED ME IN MANY WAYS. THANKS

Ly
Review №18

Excellent service that compliments Wenz’s high quality furniture. Staff’s creativity & expertise combine to match a customer’s personal style & taste.

Ci
Review №19

Lauren did a wonderful job answering our questions & sharing her furniture knowledge with us. Normally I shop around at many stores before I find what I’m looking for, but Wenz had everything I needed & high quality furniture.

Te
Review №20

A for the day to Carly Rosenberg for her assistance in locating and purchasing just the right popcorn n movie chair.. the entire process was seamless, with adequate communication and information.Carlys a professional, as are her colleagues!Highly recommend!tm

Em
Review №21

We had an amazing personalized experience at Wenz. Both Alan and Chris took the time to learn our styles and hopes for our room set up! They provided honest feedback with practical solutions to make our space perfect! Great prices for high quality sturdy furniture. Proud to support this local business!!

Da
Review №22

Our in store experience was great! We havent received our furniture yet, so looking forward to experiencing the same friendly, professional conduct.

Ma
Review №23

I have worked with Sarah and Desiree on a handful of things. They are both very professional and helpful. They really care about the customer and do not pressure you into anything. The customer service is outstanding! I would highly recommend Sarah and Desiree!

Bo
Review №24

I love the service I got from .Desiree.She was very helpful for finding a power sofa for me and I had my choice of colors. Great customer service!

De
Review №25

We came in looking for a sofa and we found the perfect one!! Service was great and we definitely will return.Thank you guys!!

Lu
Review №26

I worked with Carly and had a great experience. She went above and beyond to help me get the recliner I wanted and helped me work on a price match with an online distributor. Her communication skills are what really impressed me! Thank you Carly!

Ma
Review №27

Excellent customer service. the store very clean and well arranged for ease of shopping. Great place to purchase furniture.

Bi
Review №28

Carly was wonderful to work with. Helped us figure out what we needed in a lift chair! Bill

Te
Review №29

Alan was very attentive, from helping me on a phone call question to purchasing a couch. Staff are very friendly and worked well together to make my purchase expedient. The price was right and I love the couch so far!

Br
Review №30

I needed to buy a lift recliner for my mom, but I live in another town, and was struggling to find answers to my questions on various web pages of large furniture retailers. So I contacted Wenz. I was pleased to find an on-line chat option with a REAL person (Desiree), who actually walked around the store and took photos of my options to help answer my questions! What service!!!Ordering was a breeze and they even did a protective treatment for me before it left the shop. The delivery service contacted me to schedule, then again to reschedule due to some pandemic complications. Their communication was exceptional, and the chair arrived as scheduled. Desiree reached out the next day to make sure everything went as promised and I was completely satisfied.I finally got to see it when I was able to visit a month later, and was even MORE pleased with my purchase. It was a perfect size for my diminutive mom, comfy, and looks great in her room at the assisted living facility. I WHOLEHEARTEDLY recommend Wenz furniture, and will certainly use them again if the need arises. Great people all around.

Am
Review №31

Highly recommend! Desiree was fantastic - she took the time to understand our needs and to help come up with a custom solution for a reasonable price, and without high pressure sales. She was flexible with her schedule to accommodate ours. The entire shopping and buying process was comfortable and convenient, and we are looking forward to incorporating the new furniture into our home!

Da
Review №32

Alan and Jennifer were great to work with. Once they identified what we were looking for, they made sure we got exactly what we wanted! I would highly recommend Wenz Furniture.

El
Review №33

The entire staff was wonderful. Jennifer did an excellent job helping us find a kitchen table and couch. She even was helpful with our two year old! We will definitely be coming back for our next home furnishing need.

Jo
Review №34

Matt and Katie were great to help with my purchase. Matt was able to let me know exactly when I can expect my furniture and offered free delivery if I did not want to pick it up myself. Katie was great with getting the order entered and letting me use digital payment since my wallet was left at home. Great experience and I look forward to sending Matt referrals when appropriate!

Sc
Review №35

Wenz Furniture has great quality furniture and the staff was so very helpful and friendly.

Sa
Review №36

Jennifer was great to work with. She was able to match pricing on an item for me. It was quick and easy, I was very happy about that! I will definitely be shopping here again!

Ma
Review №37

Carly went above and beyond for us. Would recommend Wenz and Carly to my family and friends.

Jo
Review №38

What a sweet table, just had to buy it. You can totally pull a Tony Montana, marble. The only thing missing is the pool balls... Hehehe gonna be a great addition to our 1st home.

Be
Review №39

Jennifer in the Green Bay WI location was very sweet, helpful and professional. I give her review 5 starsThanks Jennifer!

Li
Review №40

I was looking for a specific bookcase and found it on the website for Wenz. The person who answered the phone at Wenz furniture was Desiree. She was pleasant and knowledgeable about furniture. I had to have it shipped and she did everything to get this piece of furniture to me. She even showed excitement for me in finding this bookcase! Desiree was professional and helpful and cared about trying to make my purchase a good experience.

Da
Review №41

We had a great experience working with Desiree - she was friendly, knowledgeable, and listened to our wants/needs. We had a great experience and will encourage friends and family to shop at Wenz Furniture in Green Bay!

da
Review №42

We had a amazing experience! We ended up buying three furniture pieces and we love all them. We will be extremely excited to get our sofa in July . We were able to take a recliner home right the same day !Customer attention and service was great. She listened to what we wanted and helped us with the colors we wanted.

Ja
Review №43

Had a great experience at Wenz Furniture store. We were greeted as we walked in the store and had a wonderful sale person. Sarah at Wenz was amazing! She helped us find a sectional couch that was perfect for our home. Their prices were lots cheaper than other competitors. I would highly recommend Wenz to everyone.

Ja
Review №44

We were just browsing for a couch and came across one that was perfect for us. Jennifer was super friendly and extremely helpful with answering our questions and picking out our perfect couch! Cant wait until it’s here!

Di
Review №45

Shopping at Wenz Home Furnishing was a wonderful experience. The salesclerk not only listened to what I was looking for but she also checked every option that was available for me. I am so happy and looking forward to getting my new furniture. Thank you Sara!

St
Review №46

I had just moved to Green Bay and was looking to browse and see some furniture that I could use . I Google places near me and found Wenz nearby. From the time I entered and was greeted by Alan Shiner and from that point it was a very good experience as he helped me to getting pieces I needed first and budgeted to my liking. Everyone else there were very friendly too. Needless buying from a established business and local added to my pleasure doing business with them. Good prices and selection and delivery available will have me return for more in the future.

Ja
Review №47

Jennifer was not pushy at all! She knew what we were looking for but also gave us time and space to look through the store. We actually bought more than we went for because of this.

MA
Review №48

Sarah was the best! She was so patient and explained everything thoroughly.. very knowledgeable and personal.

La
Review №49

Very happy with my recent buying experience at Wenz Furniture. Having not purchased recently, Sarah at Wenz took the time to educate me on the various options available and the differences between manufacturers and price points. I was impressed with options they had available to evaluate in person and the customizations available for those looking for particular features. Sarah helped me identify my priorities and the best options available. I walked away having made a purchase that Im both excited about and confident will meet our needs. Many thanks for the great customer service and attention to detail! Ill definitely be returning for future purchases!

ho
Review №50

I wanted to order a white triple dresser for my granddaughter and found one online that Wenz carried. I searched WG&R, Furniture Row and other furniture stores and no one carried a white triple dresser. We went to Wenz to order it and Alan (the salesman who helped us) was remarkable. He was very cordial and helpful and was able to find the dresser and make a few calls to get it ordered. The sale went smooth as silk and we have the dresser we wanted on order. I have never shopped their for furniture but would definetily go back. Thank you Alan your customer service was great.

Ch
Review №51

I stopped in for a recliner for my Mom. She sat in several before finding a comfortable one. The salesperson greeted us right away, helped us find the chair that worked & offered options around free delivery or pick up so we had it the same day. Great experience & very helpful staff.

Ma
Review №52

Jennifer was terrific, she helped us pick the best option for our home! We are very happy with our new furniture. The delivery team went above and beyond to accommodate our schedule. Thank you to all - we recommend Wenz to everyone!!

Ra
Review №53

I’m so grateful for the help I have received!

Sh
Review №54

Nice selection. Salesman very knowledgeable, personable. Never made me feel rushed.

To
Review №55

Loved shopping a a small non-chain store family owned business. A place where I did not have to listen to reasons that they had to charge delivery fees after having spent thousands of dollars. Very helpful friendly and knowledgeable great customer service at both Green Bay locations.Just visited a lot of furniture stores and found the Wenz store far exceeded all of them with sincerely friendly customer service.

Kr
Review №56

I found online the perfect end table set that matches a console I bought from Wenz a few years ago. They price matched from another store and offered delivery and assembly. They also saved me a trip by purchasing over the phone. Love their customer service.

Sh
Review №57

After a long day of furniture shopping we finished our day at Wenz. Sarah immediately welcomed us. She was very friendly and knowledgeable and really helped us to decide on what we were looking for. When she told us we could get our sectional in two weeks we were floored. It beat the couple months other places were telling us. It’s only been a couple days and we have already gotten the notification our furniture will arrive at the store at the end of next week! We couldn’t be happier with our experience at Wenz with Sarah.

Pe
Review №58

I worked with Laura. She was friendly, professional and patient. I asked Wenz if they would meet the sale price of a competitor. They not only met the sale price but beat it!! I have bought furniture from Wenz before and always have good experiences. Highly recommend shopping for your furniture at Wenz!

PJ
Review №59

Helpful and kind we appreciate their expertise and knowledge about the matresses they sell.

Mr
Review №60

Awful!!! We ordered a bedroom set, took 4 months to arrive. Then came scratched and delivery people busted a hole in my ceiling!!! Matthew was rude and condescending to my wife the whole time!

Ca
Review №61

The thing that I like the most is the people . As soon as you walk in there is always an employee to say hi and ask if you need any assistance. My whole house is furnished with Wenz Home Furniture basically. I highly recommend it and have referred several people that was looking for quality furniture at great prices.

Ne
Review №62

Went in on a Wednesday to look for a reclining couch and found several nice ones, even some in the clearance room. A sales associate came up to us to help is but was not pushy at all. We left to check out some other places including WG&R and Ashley Furniture and were not very impressed. We went back to Wenz on Thursday and were greeted by a different sales associate who then got is the lady that we worked with the day before. I wish i could remember her name. She was absolutely amazing and we ended up buying a reclining couch and loveseat. Very patient and respectful. Will definitely recommend Wenz to friends and family.

Ca
Review №63

We were from out of town and found it easy to communicate with them. Everyone we worked with in person and remotely to was a pleasure to work with. While we didn’t find exactly what we were looking for they worked with us to determine all of our options and made sure to keep in touch to see if there was any additional assistance needed. Even though we didn’t find the perfect furniture this time we will definitely return the next time we are in the market for something!

Br
Review №64

They were not only super friendly but also understood the need for furniture sooner than later. Very happy with my purchase and highly recommend!

ro
Review №65

Very Cain and friendly people I love it take you

Aa
Review №66

Matthew and Chris were great to work with today got in got out super quick and efficient and we even were able to get a delivery setup within one week. Dont bother going anywhere else they wont be able to get anything for the next year probably

Pa
Review №67

Always great service! Matt was awesome and very helpful! My second purchase at Wenz went as smooth as the first. Thanks!!

Jo
Review №68

Very friendly and helpful staff- especially Desiree! Made my purchase very easy... will definitely shop here for future items.

Ju
Review №69

Very nice store and helpful sales person.

Jo
Review №70

Sarah was great to work with. Very knowledgeable & helpful with ideas. Took it at our own pace.

Sh
Review №71

We received immediate assistance from Jennifer. We were shopping for a reclining loveseat. Most furniture stores had very little in stock and ordering would take months. Wentz had a few nice ones in stock. Jennifer showed us what they had. We bought one and it will be delivered for free. We are very happy with the service we got at Wentz Furniture.

Ha
Review №72

Great furniture (sectional). Customer service was exceptional. Will buy from here again

Ki
Review №73

Laura was the best! She was so helpful in giving us options for our space and helping with picking the correct size and fabric. Plus Wenz’s pricing was really reasonable compared to many of their competitors. I will be telling anyone looking for furniture to see Laura at Wenz!

Je
Review №74

I have been working with Desiree and she has been fantastic. I have a smaller home/living room and looking to replace my couch. I was struggling to find couches that were not oversized for my small space and Desiree found multiple options for me! She picked up on my style very quickly and kept communication going as I had multiple questions about each item she shared with me. I highly recommend going and talking with Desiree at Wenz, she knows the inventory available that is not in their showroom to fit your needs/style.

Sh
Review №75

Desiree is amazing! She took a lot of time with me to make my decision on purchasing my new bar stools. She is very knowledgeable and nice! I did not rate 5 stars as I do not have my stools yet. It is a 3 month wait.

Ma
Review №76

Went with my daughter to look at a rocker recliner. She bought one, I bought two. Desiree was very helpful and we got good deals! Very happy with my recliners!

Be
Review №77

Jennifer was amazing from the moment I stepped in the door! I explained what I needed and she made it happen! I will be going back to her for all my future furniture needs!

Je
Review №78

Thank you, Desiree, for helping us design our living room furniture arrangement. You were awesome to work with!!

Ti
Review №79

Excellent experience, great customer service, wonderful selection.

Ma
Review №80

Desiree really did an awesome job working with us and understanding what we were looking for. No pressure which we appreciated and was very knowledgeable. The price was very fair since we had done our homework before setting out. We also appreciated that they have free set up and delivery a savings right there. They also offer to refund our money if our purchase doesn’t work for us. I am sure we will love our new dining set but nice to have that on the table no pun intended!! Definitely would use Wenz again!!MB

Sh
Review №81

Great customer service. Desiree was always helpful and quickly answered all my inquiries.

Jo
Review №82

Great service. Thank you Jennifer!

Ka
Review №83

Amazing customer service and caring staff!! Sarah and Jesse worked hard to meet all our living room needs. Definitely would purchase furniture in the future from them. Thanks for everything!

Ma
Review №84

Alan was extremely helpful when I was finding a new living room sofa set. Highly recommend!

Gu
Review №85

They let us take samples home to match other furniture. Then they matched lower price from another Palliser vendor for which we were very pleased.

Ma
Review №86

My daughter went to Wenz to look at a specific recliner. Desiree was very friendly and helpful and I left with 2 recliners. There was no pressure, just information and helpfulness.

jo
Review №87

I came in on a spur of the moment need to get a bed and a box spring Sarah and everybody there made it happen in less than 10 minutes it was the easiest experience I’ve ever had getting a mattress and the quality is amazing never slept better

Je
Review №88

Very friendly service provided. They were not pushy, and genuinely wanted to help us find what we were looking for. We will definitely go back.

Jo
Review №89

Desiree and Jesse were a pleasure to work with. They let the customer drive and help steer to find you exactly what you are looking for. No pressure sales, they truly care about the customer and not just making a sale. We purchased a dinning room set that we just love and just purchased a sectional. Wenz is and will be our furniture store of choice and we urge anyone and everyone to check out Wenz, you will not be disappointed! Joe and Melissa Ropson

Ma
Review №90

Highest quality. Distinctive selection. Personal service. Patience with customer decision making. These describe my experience at Wenz Furniture. Also, Jerry’s delivery crew was pleasant and so careful with bringing in and setting up the furniture. Wenz will be my first stop for my next furniture purchase.

Vi
Review №91

I had looked on the wenz home furniture web page for sectional. Just to price them out when I came across the catnapper sectional. So me and my little girl went into the store to see if the catnapper was as comfortable as it looked and it definitely didnt disappoint. I tried one other and but I was already sold on the catnapper. I have tried other furniture stores in the past. But they never really left a Id come back experience like wenz home furniture did. From my experience with my sales agent who was pretty friendly and super easy chat with. Ill definitely be back . And the fact that Ill be able to get my furniture with in the same month I bought was a huge plus.

To
Review №92

Desiree was great! Quickly and honestly replied in our pre-visit communication. When we went to the store she was knowledgeable and attentive to our needs. Extremely happy to purchase from a locally owned business!

El
Review №93

We were so impressed with the quality of customer service that we received at Wenz Furniture. Desiree was so helpful and went out of her way to help us find and design the perfect sectional. The online chatting feature was a great way to get started as well! Highly recommend Wenz!

Je
Review №94

Amazing customer service all around. We purchased a new home and needed a lot of furniture. Due to Covid our options were limited. Jean from Wenz came to our rescue. She was wonderful to work with. Answering all my emails after hours. I was hesitant to order custom furniture but they have a 30 day return policy. They went above and beyond and loaned us some furniture while we waited for ours to come in. Ive never heard of such a thing?! We even ended up purchasing a chair.Our furniture arrived yesterday and we are in love with it. The 3rd party delivery service was excellent. Very clean and considerate. They even helped us move our old furniture downstairs!I highly recommend Wenz for your furniture needs. You will not be disappointed.

Gl
Review №95

What a great experience working with Desiree to find the perfect style couch and loveseat. We recently moved to the area and Desiree as well as Alan, Laura and Chris helped us work through all the options available. In the end between multiple samples being taken home to do color matches and their combined expertise we were able to get exactly what we wanted. Thank you team Wenz!!!

Sa
Review №96

Love my new dining room table from Wenz Furniture. The sales staff were very helpful In making the best selection, and keep me posted on the delivery date during the pandemic shut down back/slow down. Their delivery people were very careful and meticulous when they deliver the furniture. Couldn’t be more pleased. Highly recommend.

Ka
Review №97

Weve been to every furniture store in Appleton and Green Bay looking for an electric reclining sofa. Everyone says it will be 6-8 MONTHS to receive something!!! AAAHHHH😩Stopped into Wenzs, was immediately welcomed by Sarah. 😊 No pressure, gave us space to browse. When she saw we had taken an interest in a certain sofa and were playing with the buttons, she showed us all the features, told us about the inventory they had and answered all our questions. Showed us the binder of incoming stock. Said they have trucks arriving daily!! They seem to be the ONLY furniture store who thought ahead last September to order lots of pieces for the big rush in late winter and early Spring when everyone gets the itch to remodel or replace their old stuff! Very relaxing and enjoyable experience. Bought our sofa there and the short wait for approval was no problem, as she offered us water or soda. They offer 6 or 12 month financing with $0 down! During the special Presidents sale, they offered 18 months financing! Looking forward to delivery as they offer free delivery in the area, along with set up. Said they will plug it in and be sure it works before they leave! WHITE GLOVE SERVICE! Their prices beat all the competitions prices and the store is neat and well organized. Quality furniture with EXCEPTIONAL CUSTOMER SERVICE!! Highly recommend and will definitely return when its time to purchase more furniture!! Thank you Wenzs❤️

Br
Review №98

Awesome selection and great service! I walked in knowing I wanted a couch but no idea what style, Desiree really helped me figure out my style and what I wanted and what would be best for my life style. 👍🏻

Er
Review №99

After spending two days in Green Bay and a solid headache with another local furniture store I came across a post on Facebook market place that Desiree had posted. I couldn’t have been happier with her patience, knowledge, and honesty! She will be my touch point for every furniture need I will ever have. You can’t go wrong with these guys!

Ki
Review №100

I have purchased all my furniture from Wentz Furniture and could not be more pleased with their friendly service! They have a great selection, great service and are so wonderful to work with! Thank you for another great purchase!!!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1693 Main St, Green Bay, WI 54302, United States
  • Site:https://wenzhomefurniture.com/
  • Phone:+1 920-406-1800
Categories
  • Furniture store
  • Bedroom furniture store
Working hours
  • Monday:11AM–5:30PM
  • Tuesday:11AM–5:30PM
  • Wednesday:11AM–5:30PM
  • Thursday:11AM–5:30PM
  • Friday:11AM–5:30PM
  • Saturday:11AM–5:30PM
  • Sunday:11AM–5:30PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations