Have had my vehicle repaired there for a couple different issues, and I have no complaints! They dont repair unnecessary things, very good work, and not pricey!
Great staff and always have what I need at a great price!
Great Service at reasonable prices!!!!
Service was fast and the prices were below what I had expected to pay. Also, everyone I dealt with was friendly which is very unique for a salvage yard.
Expert people great service
I’ve been meaning to leave this for a while but Arrow Auto is the best! My family has been using this business for all things vehicles for as long as I can remember. Shawn has never done me wrong. I’ve called on last minutes notice and he’s never hesitated to get me on the schedule. This business is reliable, trustworthy, and efficient. I’d hands down recommend Arrow Auto to anyone! Great service goes a long way!
Good prices friendly service
Good servise good people good prices
Arrow is the best place for auto repair experts. Great price coupled with the classic repair shop feeling, equals EXCELLENCE. Thanks Shawn and your team!
The best. Quality, honest work 👍
Very knowledgeable people and great prices
Parts are always ready quickly for us.
They are the go to for most everything, and never an issue
The only place in Green Bay that I bring my car to get worked on. Always costs less than what Id expect. In the past, actually charged me for fewer labor hours than it took. He said he tries to do that to keep the price down to keep people coming back. Very helpful staff. Highly recommended
If I could do half a star, I would. Checked online that Arrow has a part, listed in A condition .Call, they say it will be ready in 3 hours. I called 4hrs 45mins later. They didnt know what was going on, and said they would call back shortly. An hour later after no callback, I called again. They stated its not ready yet, and probably wont be ready until the following day. Next day, I wait until 10am, call, still not ready. They finally call at 11:50 and say, sorry there is a hole in it . If you need a good part in a timely manner, look elsewhere.
Ive heard people say that its hard to find a good honest mechanic. Well here ya go! Arrow Auto is amazing at what they do and always honest about their work. They always call to tell me what is wrong with the vehicle and an approximate price before they start fixing it, so I can tell them if I prefer they dont fix one thing or the other. They are also very considerate of peoples time and make sure to get the job done quickly. I have never been charged extra for the time they put into the diagnosis; they only charge for the time they actually spent doing the repairs to the vehicle.
I will recommend to everybody. Had work done several times here for a reasonable price. Price 4* quality of labor 3* Service 5*** . One of the few times Ive had salesmanship/ at a service oriented place. Everytime Ive needed service I felt like they wanted my business and not like I was bothering them, like many other places.
I bought a transmission for my jeep from Arrow. When I called looking for one they had one and it was still in the donor. They said it worked and had it out of the donor by the next day. Upon inspection it didnt appear to have any defects. I got it installed with no issues and when we pulled the pan and filter we found the tranny was perfect internally. The only reason Im not giving them 5 stars is because they only have a 30 day warranty
Fast service
The mechanics at arrow auto could fix a wide variety of vehicles never had issues with arrow auto always excellent service Sean is the manager there he is a awesome guy If youre vehicle needs repair I would highly recommend taking it to arrow auto 5 stars
All I have to say is don’t send somebody to get your parts, they sold one of my workers a grill that was broken completely in half and all the tabs were broken off as well and still charge me full price, and this is the second time it’s happened, be very aware!!
Had the used part that I needed and they were more reasonable than any other dealers. Counter person very friendly and helpful.
Great service, friendly and knowledgeable staff, highly recommend 💯💯
I placed an order by phone. I was told pretty curtly that Id have to be called back after the part was pulled. I got the callback, returned the call, and told the gentleman who answered that I was calling to complete my order. What do you mean by order? he asked me. I said, Uh, I would like to pay for it and have it sent to me. He said, Well, where do you live? I told him where I live. He said, Hang on a second. He came back after a while and took my address and card number without giving me a total. The two stars are assuming that I get the parts OK. I realize its a salvage company, but, come on -- dont let people answer the phone who have no idea how to speak to other human beings.
Bought a taillight here for my SUV. Hot it home and was having trouble getting the screws out. Took it back to see if buy chance they could help... They did, no complaints. I thought for sure if get the...well, it is a salvaged part, what did you expect. NOPE, took it and helped me out... THANK YOU! It was a little thing to them but a HUGE thing to me!
Good deals, theyll take care of customers!
Arrow Auto always has great service!
This has always been my go-to place for parts fast service friendly prices extremely reasonable
Local family business, been around since the 1980s. Good, affordable source for auto parts. Give em a call to see if they got what you need.
Very helpful they always get what I need at great price. Dont bother going anywhere else
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Great cheap place to get car parts without having to go in the junk yard and get it yourself
Called before close the day before and asked for a part. Then right that next morning when I went there to get it. it was ready!
Good used parts store if your low on money
Best prices and amazing service. After going here i will never go anywhere else.
Excellent service and affordable.
Very knowledgable & reasonable.👍👍👍
Good people and stand behind their parts with competitive pricing!
Terrible customer service . I would never purchase anything here again. Impossible to get a refund on the junk they sell you. The receptionist is as rude as they come. Maybe she was just having a bad day but then maybe she needs to be re trained
As a female i expect great and HONEST work. Unfortunately I had used arrow as my mechanic for two jeep cherokees and my new Hyundai and was charged multiple times for work that was NOT completed. I was charged for full brakes and routers and only got my front set done which i am just discovering now. I also was charged for parts and work on my pervious vehicles that my mother now owns and she had to get the work redone at an honest place. it may be a great place to get cheap parts and cheap opinions but dont bother if youre looking for a mechanic. They are very dishonest if youre a female. 👎👎👎👎
Got the parts I needed at a good price.
Very nice very helpful great prices
Most of the time, they have everything you need, theyre great!
Friendly fair fast!
Honest work always had great service
They do great work
Always had the parts and nice people
Great place to find used parts
Always check here when i need parts
I’ve ordered some parts for my Accord. Never came. I’ve called them 3 times if it was delivered, still not come. Bad service but okay repairs.
Shawn and his team are serious car guys. They know their stuff, diagnose the problem, give you the repair options and then get it done at a reasonable price.
Helpful place and cheap parts
They treat you as if you dont know anything!
If youre looking for a used part these are the guys to talk to
I only had to wait several minutes for my part to be brought up front and they apologized for keeping me!
Great customer service
They were useless for the belt I was looking for
Great mechanic!!
Great
Nice points
Great service
You need it they got it
Arrow Auto is awesome!
Helpful
Great service