This is the place that turns an unfortunate situation around. Nobody anticipates car issues and yet we all seem to experience them from time to time. From the initial emergency to the final paperwork this is the place to go for preventative maintenance or repair. The service writers have great interpersonal skills and vehicle knowledge that makes for a comforting experience. Their manager Kevin goes out of his way to give a sense of teamwork, jumping towards the counter if the service team is busy. My wife and i have been here on several occasions with each one a positive visit. Extra kudos to Erin, his honesty is what the auto service industry needs. I know this because Ive been on the other end of unnecessary service billing. Ill be back, hopefully just for routine maintenance.

Erin and Kenn are world-class, professional, friendly, and flexible. They always make me feel at home while I’m waiting on my repairs. I always and only go to these guys for all of my Passats maintenance.

Good Customer Service. Knowledgeable and Professional Staff and Technicians. Honest and upfront about cost, labor, time. Clean area. Followed Covid Protocols.

Friendly, knowledgeable and efficient. Thanks for making VW car ownership pleasant.

Ive always been skeptical of dealership service centers but feel like I was treated honestly and respectfully. Kevin is running a great department and the mechanics did solid work

Five stars so far. They are very friendly and helpful. I had a user error moment and thought my DPF tank was only 2.6 gal, and it caused my warning not to turn off. I took it in thinking it was the sensor. They filled up my tank which reset the warning. No charge to me.

Great. Quality work for a fair price

They always do a great job here, fast and friendly service.

Always fast and great service from VW

Always very friendly, quick, quality service!

AAA+++