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The Good Wood Guys
816 20th St N, Great Falls, MT 59401, United States
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The Good Wood Guys
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An
Review №1

Good communication, reasonable prices, good quality birch. I think this will be my go to supplier from now on. Thanks guys!

Ad
Review №2

The people make this place amazing! The products they have on hand are numerous and of the highest quality then mini house projects with their help! Recommend them highly!

Te
Review №3

This review is going to be in two parts (with subsections), and not both are bad, but the overall is a two star rating. It should be noted that we live approximately 100 miles away from the good wood shop.1. We ordered roughly $7,000.00 worth of custom countertops. The cottonwood is beautiful. Good review. They can cut wood and make it pretty.2. When it was delivered to our house the sink portion was not included in the shipment. The cabinet contractor said Chris (at Good Wood) said he never got the measurements for the cutout. I personally saw the emails sent to Chris by my wife that included the measurements and was personally there when she called and left several messages. Additionally, when my wife dropped off the sink, she spoke with Chris who confirmed he had the measurements. Obviously Chris was lying to the cabinet guy to cover not having cut the sink portion. No apology was provided.2.1 After leaving approximately a dozen messages (over the course of a 4 days) between my wife and I, we received a call back saying they would cut out the sink part with the newly received measurements. No apology was provided.2.2 After being without a kitchen sink for over a week, the cut out on the countertops were done. When I went to pick it up, I was provided with the sink parts. The sink parts were missing practically everything actually needed to mount the sink. Including the instructions. My bad for not opening the box and inventorying the contents.2.3 After another dozen calls and messages, my wife finally received a call back stating that they had found the missing parts in the back of the wood shop. No apology was provided.2.4 A colleague of ours was traveling through GF and picked up the remaining parts. Which, of course was missing the faucet mounting nut. We had called at least half a dozen times asking to make sure the faucet mounting nut is IN THE BOX coming to us. Not one call was returned.Now...we were warned that there was very little communication between the Good Wood Guys and customers. This is fine if your contractor can deal with laziness, lack of customer service, and frankly just plain lack of caring for what happens once they cash the check. If you are dealing with them yourselves...once you leave the show room (which...honestly was a very pleasant experience...they are great in person) dont expect too much. Also, dont expect a thank you for your $7K business or any kind of maintenance tips for your product. We didnt receive any.Overall - 2 stars. Customer service is ABYSMAL. I would travel an additional 100 miles to be treated better.

Ja
Review №4

Intoxicating. The smell of hardwood coupled with a passion for artistry. Genuine Montana hospitality garnished with a friendly wag of a dogs tail. This should be a UNESCO protected sight. As comforting as chicken soup and a flannel blanket. I love this place.

Ja
Review №5

The Good Wood Guys is sort of like Disneyland for woodworkers. Great selection that changes often, inspiring you to do a better job. And the people, friendly, knowledgeable and willing to share. Go there, buy stuff.

Di
Review №6

What a class act Chris and crew have going! Like a candy store for us wood shapers and tree lovers! We had to force ourselves out of there so as to not take up so much of their time! Awesome shop they were kind enough to show us around! We will be back.......really well done an a asset to the community state wide and beyond! Thanks guys.......

Me
Review №7

These guys are amazing! They made a live edge redwood counter top for my Real Estate Brokerage office. One side is 16” the other is 14” long! It is stunning & I can’t wait to show it off during my open house! I would recommend them to anyone looking for that special wood piece! Next stop... I need a conference table boys!

ch
Review №8

This place is just plain awesome. Friendly people, friendly atmosphere, and great prices.

Co
Review №9

By far the most knowledgeable people in town. They will give you the time of day to help you with ANYTHING wether you show up to browse and talk wood or a paying customer. They have helped me on countless occasions when I was in over my head on a project. They have the best wood selection in town on top of the prices. Plus they have a cute shop dog.

Pa
Review №10

Very helpful and wonderful selection of slabs

Sc
Review №11

Great bunch of people

Ke
Review №12

Good prices and very knowledgeable. Chris helped me design a project way better than anything I could have thought up myself and Buddy milled all the materials perfectly to make it happen. Good Wood is my go-to for all things woodworking related in Great Falls!

Ju
Review №13

They are awesome!!! First class service, always willing to help, going anywhere else is just a waste of time!!!

as
Review №14

Wonderful experience! The staff at The Good Wood Guys are kind, extremely knowledgeable, and helpful. Their supply of unique wood and cuts is truly impressive. I highly recommend them.

JA
Review №15

The best place in Great Falls to get unique pieces of wood. They have done a couple of different projects for us and everyone that sees the finished product is amazed with the beauty the piece. I plan on doing a lot of business with this company.

Sa
Review №16

The staff is very kind and courteous to customers. Their small business Saturday open house was educational and very kid friendly.

Da
Review №17

Great people and very helpful. Love their stock, reasonable prices.

Ra
Review №18

Extremely knowledgeable and friendly staff. Excellent craftsmanship and beautiful pieces.

Bl
Review №19

Really good people who have a great attitude and a cute dog, would recommend

Sh
Review №20

Very helpful and friendly. Love this place.

Sa
Review №21

Great place with an awesome selection of hard wood as well as project advice and custom work

Ma
Review №22

Great guys and a lot of product. Very helpful.

Ke
Review №23

Great attitude very knowledgeable.

Information
100 Photos
23 Comments
5 Rating
  • Address:816 20th St N, Great Falls, MT 59401, United States
  • Phone:+1 406-231-9663
Categories
  • Countertop store
  • Lumber store
  • Furniture maker
  • Plywood supplier
  • Wood supplier
  • Wood working class
  • Woodworking supply store
Working hours
  • Monday:9AM–3PM
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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