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Flawless Auto Body
1111 38th St N, Great Falls, MT 59405, United States
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Flawless Auto Body
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MA
Review №1

Flawless Auto Body is high on my list of recommendations. This is my second vehicle I have brought to the shop. The first one was a Nissan Altima that looked as if it came off the show room floor. My second car a 2016 Camaro is in the shop at the time of posting this review. I dont expect anything less than my first experience. The shop is friendly and knowledgeable. I cant say enough good about them. Dont take my word for it and go see them for yourself when in need or want a quote.

Sa
Review №2

I was traveling through and need help with my bumper to continue on. They were able to help me and get me back on the road. Great service and human and dog friendly!

Ja
Review №3

These folks do such a good job and really stand behind their work. They are fast, compassionate, diligent, and thorough. Regardless if you were in an accident or just need some paint chips repaired, come here and trust your vehicle to be fixed up exactly how you expect

Ma
Review №4

They had excellent customer service. They worked with me to bring the cost down as low as possible. They did the work fast (1 day). They even did a little extra painting on a fender without additional cost. Very good and professional. I highly recommend them.

St
Review №5

Just recently had some work done on my car there and the results were amazing! The staff were great especially Aaron, the person who helped me directly. I received regular updates and the process went as smooth as can be. I would highly recommend anyone who is seeking repairs to stop by here. You won’t regret it!

Ma
Review №6

Outstanding staff all around! They were able to get my truck back to me 2 days ahead of schedule. Extremely flexible to your needs and schedule. 10/10 will continue to do business with! Top quality work is what this place is all about! Thank you Keith and staff!

je
Review №7

I really would like to say how amazing the service at Flawless Auto Body is. I have taken my vehicles there twice now. Aaron has always been awesome. He is professional, honest and upfront, but most of all keeps you updated about what’s going on with your vehicle the whole time. Shout out to the shop crew as well. My car looks amazing and I could t be happier. I will tell anyone who needs auto body work done that Flawless is the way to go. Thanks again to the whole team.

Wi
Review №8

Great time working with Keith scheduling repairs for my vehicle.

Ti
Review №9

Great service and work. I love how they even detail my car.

sa
Review №10

Got a online quote taking pictures as they direct, the quote was good. So I went down there and they added 1,200 hundred dollars to the price. I also want a grille guard but I just couldnt see paying for 6 hours of labor to install it! Thats 420 dollars to install it.. So I went to TC Collision, say grille guard installed 2 hours labor 140 dollars. I save 900 dollars have my truck fix at TC Collision.

De
Review №11

Thanks to Keith and Charlie and the whole team at Flawless. Car was done before expected and done very well. Would highly recommend these guys!

Al
Review №12

LoVe it . .. C3rVu$ n0n S3rVu$

St
Review №13

Wonderful people,stopped just for quote and they were very informative and welcoming.Will definitely take my vechile there to be fixed!!

ma
Review №14

Will go here again without hesitation!! Great service and real professionals! Thanks!’

PR
Review №15

Aaron was the gentleman I was talking to about my vehicle. I hit a deer and they were able to get everything fixed in a timely manner and the end product was very well done. I can’t even tell I hit a deer! I would definitely recommend anyone going to them for any kind of body work.

cr
Review №16

Flawless repaired my bumper and trunk after an accident. Upon picking my vehicle up I noticed that my trunk liner was missing, they had thrown my tarp and sand bags on top of my battery. The trunk also did not latch properly. I took it back only to be told theres no way our guys took that out for anything When I explained that my vehicle had it before the work was done by their technicians and did not now have it they stated well I am not arguing with you, but they would have had no reason to remove it. The next day they magically found it in their shop. Making the customer feel like they are a liar who is trying to get free parts is never okay. WOULD NOT RECCOMEND TO ANYONE NO MATTER HOW GOOD THEIR WORK IS AFTER THIS EXPERIENCE!!!

He
Review №17

My experience with flawless was exactly that...flawless. From estimate to work done everything was friendly, professional, and perfect. Aaron was the fella who handled my vehicle was accurate, straight forward, and friendly as well. My vehicle was done far before their projected turnaround time which benefitted me greatly. Hopefully I won’t have to have body work done again but if I do, it will be at flawless.

Cl
Review №18

They did an amazing job repairing my truck after a drunk driver hit it. They didnt just simply do the body work either. They coordinated getting the tie rods and tires replaced, got an alignment done, and detailed it! I am a customer for life.

Ma
Review №19

The team at Flawless Autobody made it so easy after our car was wrecked. Once I had the estimate they took over dealing with the insurance company and helped us arrange the rental car. The car was fixed to like new condition almost a week ahead of schedule. I will definitely call Flawless Autobody for our fire Autobody needs.

Ca
Review №20

I was welcomed by their professional staff who walked me through the repair process. I was dropping off my vehicle after hours and happen to run into the owner who took the time after hours to look at my vehicle and go over any concerns I had. After we went over my vehicle I asked if he had time to look at some slight damage on another vehicle and asked if he could replace the windshield as well. Not only did he say he could do the work but since I was coming from out of town if I brought my second vehicle to him first thing in the morning and could wait for a bit he would fix it as well. I highly recommend them. My truck looks awesome and I will come back again because of the unparalleled customer service. Thanks again to the staff at Flawless.

Jo
Review №21

All work done in a timely professional manner, have used Flawless Auto Body for the past twelve years and all work is done the right way every time. They are truly the best of the best in the Autobody business in Great Falls,Mt. Couldn’t be happier with the work they’ve done

Br
Review №22

So, I bought a new car for the first time in 14 years. Got all the bells and whistles. On the third day of picking it up, while backing out of our driveway I turned too sharply and clipped the edge of the bumper and front panel on landscaping rail ties, cracking the bumper. I was so disheartened! Took it to Flawless. In a few minutes they gave me an estimate. Mileage was just under 100 miles. Insurance claim was easy because Flawless is a preferred auto body shop. A few days later I have my car back looking and feeling better than when I picked it up from the dealer. Flawless did just that, a flawless repair, and their people are so easy and friendly to deal with. Thanks Flawless team!!!

Me
Review №23

Awesome customer service!! Friendly and very efficient staff. Did an AWESOME repair job on my truck. Thanks to everyone. Keith S. was on top of things, from beginning to end. Thank you so much!!!

Mi
Review №24

Every time I’ve worked with Flawless they’ve been fantastic, whether it be through insurance or out of pocket repairs. Their attention to detail is phenomenal and they take great pride in their work, so that your car comes out of their shop looking better than new.

Da
Review №25

Really blown away! I had some very pesky vinyl overspray deep in my black paint. Their help really saved me when I was at a crossroads. Amazing, really spot on and Ill return to Flawless in a heartbeat.

Fi
Review №26

I couldnt ask for a better experience. Pure professionalism. They kept me up to date with emails. I always knew the status of my repair. Thank you to everyone involved.

Al
Review №27

Fabulous team of folks at Flawless! The front desk staff were kind and knowledgeable. They made me feel welcome every time I went in. They worked directly with my insurance regarding my claim, and took a lot of the burden off of me, which I am so thankful for. Their work was immaculate and my car looks amazing! Jeff and the rest of the team, thank you so much for taking great care of me!

Ja
Review №28

Great service The team is great, fast and reliable. Will definitely be coming back!!!

De
Review №29

Outstanding customer service and “flawless” craftsmanship for the repair. Bob and the team keep you informed throughout the whole experience. I strongly recommend the crew at Flawless for any job that’s big or small.

Va
Review №30

Keith did an excellent job keeping me aware of my cars progress. The work was excellent.

M
Review №31

Showroom quality work and very professional team. Finished work before promised and kept updated every step of the process. Highly recommend.

Sh
Review №32

Everyone was so nice and helpful! They got me right in and at least 4 different people offered me drinks and snacks while I was waiting for my rental car to arrive. So friendly! The car was done quickly and looks absolutely FLAWLESS, as their name guarantees! THANK YOU ALL!

Br
Review №33

Very nice people awesome to work with!

Ku
Review №34

Great customer service! Enjoyed my experience. Work was done faster than planned! Two thumbs up 😁👍👍

Cr
Review №35

Flawless took care of my car when it needed to be repaired back in December. The damage wasnt that severe so it was a short window of repair. Communication for drop off and pick up were outstanding. The staff there are extremely helpful and friendly. My car was good and ready when I picked it up. Do trust Flawless for your auto body repair!

Ke
Review №36

The Flawless team did an outstanding job again! From the initial estimate to the final delivery, I was kept appraised of all aspects of the process. The repair was completed on time and well done. The post repair condition of my entire unit was truly amazing! And, a ride to and from the facility was much appreciated. The Flawless team is pro-bowl ready!! Thank you!

Mi
Review №37

Love flawless they take of you and keep in touch if anything changes. My truck looks awesome and not only did they wash it, they cleaned my rubber mats inside too! Thanks Flawless! 😁

De
Review №38

The staff at Flawless were all very upbeat and helpful. Jeff was flawless in his professionalism, pleasant demeanor, and communication. My returned vehicle was repaired perfectly, I couldnt even tell that there had been any damage done to it. I would definitely refer anyone to Great Falls Flawless Repair.

Ke
Review №39

Flawless Auto Body did a tremendous job on my truck after I got it demolished from hitting a deer Keith was very easy to work with kept me updated on everything they were doin flawless is highly recommended by me

Me
Review №40

It was fantastic. My Tahoe looks brand new again

Sq
Review №41

Great place with a good atmosphere. Very polite and helpful staff. Their quality shows in the work they have done and it is spectacular!

To
Review №42

Superb service; I did not expect to have it done on my first stop and the price was much less than I had expected.

Br
Review №43

These guys are anything and everything you could ever ask for for an auto body shop. They are fast with getting the work done, provide amazing quality of work to the point you didn’t even know your vehicle had been to a shop, the cleanup after the work was done was on point, and they are very friendly and professional. They offer rides to places and also a texting or calling option for updates about your vehicle. This is a luxurious car repair shop that does amazing service. I would suggest anyone to take their car to Flawless with confidence of the quality of work you would expect. Thank you Flawless for doing an amazing job with my car and exceeding my expectations in every way.

TO
Review №44

Extremely fast and professional! Easy to talk to, and welcoming people everywhere!

An
Review №45

Keith and Jeremy were very professional and knowledgeable. My vehicle turned out great. I couldn’t be happier. Thanks guys!!

Ch
Review №46

From the very first phone call I received, exemplary customer service is what Flawless Auto Body delivered. Whether it was attending to all the details with my insurance company, the cheery disposition and helpful attitude the front office staff displayed with each encounter, or the fact that my truck came out looking like my accident had never happened, there are countless reasons to keep coming back to Flawless...Thank You, Team Flawless!!

tr
Review №47

They are always great!! Very professional, keep me updated, do quality work & are usually ahead of schedule!! I have had several vehicles serviced with them & highly recommend them!! You know your vehicle is in great hands!!

Al
Review №48

Keith was wonderful to work with - very patient and professional!

To
Review №49

Have never had to go to an auto body shop until now, the experience with this business was excellent. The service was excellent too, the people helped me to get things taken care of and kept me updated with the progress. The result of the work, was excellent, very happy. Looked like a new vehicle.

Te
Review №50

Outstanding customer service! From beginning to end they kept me in the loop, and vehichle came out looking like new!

P
Review №51

Had work done here and fully regret it problem was worse after they supposedly fixed it and their work caused damage due to not lining door correctly had to take to a different shop to fix and when I called about the issue and they said they were busy and would call back never got a call!

Di
Review №52

Great customer service, clean modern facility, and top-notch repair quality. Repairs completed ahead of my expectations, vehicle truly looks like new. Great job!

Jo
Review №53

Ive had body work done at Flawless several times, and Ive always been very pleased with their work.

ba
Review №54

I like the way every employee greets the customer when they come in contact with them. Keep up the great customer service

Er
Review №55

They have a great reputation locally and they helped me out big time. I got in a wreck and they helped me arrange info with the rental car agency and even drive me to the airport to help me out. The detailed, lance??, was awesome and appreciated his help so greatly. These guys definitely are a 5 star service !!!!

Jo
Review №56

My experience with Flawless was amazing! Kind and courteous, attention to detail, spotless office and A-1 service! I was blown away! The topper of it all? My truck was embarrassingly dirty inside and out when I brought it in—picked it up and it was cleaned inside and out! Thank you Flawless!

Ch
Review №57

Simply the best. Outstanding customer service and true professionalism. Excellent communication. Went out of their way to make sure I was happy and taken care of. Highly recommend.

Ha
Review №58

My new car was pummeled by a hail storm on Sunday. By Wednesday they were working on it and finished by the following Wednesday. I’m 100% satisfied with the quality of their work and their customer service. Bob kept me informed of the status of my car the entire time and worked directly with my insurance. I’d highly recommend Flawless Auto Body.

Cu
Review №59

They did an excellent job helping our Durango get back on the road in a timely fashion. It was the 2nd time working with Aaron and he rocked it yet again. He gave us daily situation updates and even volunteering to deliver the vehicle to our home. Flawless Auto Body is outstanding and we will continue to go there for any automotive bodywork. I would recommend them to anybody!

St
Review №60

Incredible communication and support. I used a different company previously so I was apprehensive about using flawless but they will be my go to shop for any future needs while in Great Falls.

Ma
Review №61

They were very professional and produced high quality work! Highly recommend them. Very clean and wonderful customer service...Audi the dog made it even better experience!!

Be
Review №62

I would recommend Flawless hands down to anyone. I recently moved to Montana from the Midwest and unfortunately was welcomed by hitting a deer with my new Subaru. Not only did flawless do an amazing job with the repairs, they also did it in a timely manner and kept me in the loop the entire time. They do great work and are an honest and hardworking business. And, Keith is the man! Thank you guys for all you did! I am beyond pleased with how well my car turned out.

Jo
Review №63

I’ve been to a lot of different shops around the country. This was by far the nicest and most efficient shop I’ve ever used. Fist impressions matter. The shop feels and looks more like a showroom then a random repair shop. Sat down with Aaron who got me through the paperwork and out the door in under 15 minutes. Dropped off the car the next week and they had my car back to me in perfect condition the next day. If you are needing repairs and are anywhere near Great Falls MT this should be your only stop. & Flawless team I appreciate all your hard work!

Ma
Review №64

They were very nice. Had a estimate do e right away. After insurancefinally got their part done, Flawless was able to do the work. Finished job loons amazing.

Da
Review №65

Amazing customer service! They kept me informed all through the process and delivered on every promise. I highly recommend Flawless!!

Ki
Review №66

Flawless Auto Body came up with extra charges and unnecessary repair plans!Forced me into a situation where I not only lost my car due to overcharging. I lost 3,000 dollars that I ingested into the new car!My insurance company warned me of them!I will never go to them again!!!!!

Ba
Review №67

They do great work and Im very picky about my vehicles. The whole staff is easy to work with and gets project done in a timely manner. A+++

St
Review №68

My 19 year old daughter was in a car accident while in Montana. We live in Wyoming. They were VERY knowledgeable and helpful. They helped us deal with towing and insurance. They went above and beyond to make sure we didnt feel pressured by the insurance explaining our options.When the insurance totalled her car they offered to inspect my daughters new car so she didnt end up with a lemon.I cannot recommend them enough!

Je
Review №69

Keith helped with the dealings of the insurance company well. No problems with Flawless at all.Although I hope never to need their services again, I will always go to Flawless for any repairs I need.

Au
Review №70

I want to thank Keith and everybody who helped me safely get home for a visit. I took my car in expecting to have more work done than needed and I could have easily been taken advantage of but I wasnt here. They took great care of me and even gave my little one some snacks. I will always come here and suggest others do too.

Ra
Review №71

Great team. Fast, professional service. Cant even tell I ever hit a deer :-)

Br
Review №72

Absolutely wonderful place to do business. Service was great. Their people really care. For surethane a 5 star. Jeff is awesome too.

Su
Review №73

Great experience for a bad situation.

Mi
Review №74

Very friendly and supportive staff. Professional and personable, the staff was truly caring and helpful. The repair quote was done quickly and all my questions answered. Highly recommend Flawless Auto Body!

Mi
Review №75

I was in an auto accident in my 2017 BMW 540. I live out of state in Colorado. Aaron Roberts and the Flawless crew were a marvel to work with. They were in touch with me every step of the way. They handled all of the details in getting the car repaired, including all insurance dealings and getting the car shipped to a BMW dealer in Denver for final calibrations.Their work was stellar. And it was a massive job. The final tally was approximately $33K for parts, labor, paint, etc. After I got the car back I couldnt tell at all that I had been in an accident at all. I was very fortunate to be able to find Flawless.I would recommend Flawless, without reservation, to everybody who needs car work done.

Ma
Review №76

My wife and I take a lot pride in our vehicles. We wouldn’t let anybody other than Flawless work on them. Their professionalism and service are outstanding. We highly recommend them - with no concerns - to everybody.

An
Review №77

I am really pleased with the work done on our Nissan Versa. From estimate to completion we were treated well and kept informed thru the whole process. Thank you Keith. I highly recommend this business. Pam Evans

T
Review №78

Absolutely amazing service. This organization took care of me very rapidly and with very high professionalism. Outstanding customer service.

Je
Review №79

The team at Flawless did a great job. No complaints!

Ma
Review №80

My beautiful new truck has been hit twice. Both times flawless got it restored to mint condition. If I had any concerns they quickly addressed them as well.

Ch
Review №81

I was referred to flawless by a friend and please they are a USAA preferred auto shop. From start to finish, I was blown away by their professionalism and communication. Keith was on top of everything and thoroughly answered all of my questions. The work done by the mechanics made my truck as good as new again. I would highly recommend flawless for any repair job. I will not go to another body shop in town. Thank you!

Jo
Review №82

What can I say about Jeremy, Keith and the crew at Flawless... they are great to work with, fair price, attention to Detail on their finish work is amazing. Someone backed into the wifes door and we had the car back in record time. Keith handled the Insurance company, and even went out of his way to deliver the car on a busy Friday!! I would highly recommend them for any type of body work that is needed.

To
Review №83

Excellent Work! I have been to 3 other body shops in town and this was by far the best paint job. I am extremely picky when it comes to the small details. Looks as good as new! Thank you Flawless Auto Body.

Jo
Review №84

Excellent job. Cannot even tell I hit a deer. Car runs perfect and looks showroom quality, just like they told me. Repairs were done quick and they were super flexible in regards to my schedule and picking my rig up. 10/10 would recommend to everyone, even if they didnt ask for my recommendation

Co
Review №85

Amazing work great service Aaron is the best we were treated so well i recommend this body shop for anyone!!!

Ca
Review №86

Flawless did a great job on detailing my pickup. The price was excellent and the workmanship was 5 star!!! Charlie was great to work with and went above and beyond to provide great service!!! I will definitely use the again.

Ro
Review №87

Very friendly and helpful. Did quality work on my car. They even washed the car as a courtesy before returning it to me!!!!

Br
Review №88

Flawless is an outstanding team of professionals. I am completely satisfied with the repair of my truck. I would and in fact, do recommend Flawless to anyone in need of collision repair..

Ra
Review №89

Everything was professional and friendly. Lots of communication on the status of my car every step of the way! I have been to other shops and will now only go to Flawless! Top notch!!

Jb
Review №90

Excellent customer service and communication.Would definitely recommend to anyone for their services.

Ri
Review №91

Had a metal project that needed a color match. Jeremy and Paul at Flawless took the challenge and matched the color perfectly, then painted it, clear coated it, and gave it an absolute mirror finish. They did a beautiful job and their customer service from all the staff was excellent! Thanks Flawless.

jh
Review №92

My husband hit a stop sign with my car a couple weeks ago and flawless fixed it like new. My car looks brand new again! The staff was amazing and I highly recommend them for any collision repairs.

Ja
Review №93

These folks are terrific! Great to work with and do fantastic repair work. They even detailed my car for free! Came back repaired and clean as a whistle!

Ch
Review №94

Flawless Auto Body has great customer service! They are very thorough, detailed, timely and keep you informed throughout the entire process. I would highly recommend them to anyone. Thanks so much for taking care of my vehicle.

Za
Review №95

You were excellent to work and have always done a great job. Thanks Zane Shaulis

Da
Review №96

Things are really good so far -Thanks so very much!

Ra
Review №97

Phenomenal customer service! Kept me aprised of progress and worked to get my vehicle back to me as quickly as possible. Would absolutely use Flawless again in the future. Highly recommended!

Ch
Review №98

Courteous Staff, Quick services, and most importantly professional and excellent work! My truck turned out so nice I wrecked it again just so I can take it back a week later. Heck even my wife got rear ended so she can take her car in too. Just kidding, it was just a series of unfortunate events but I wouldnt trust my vehicle to anybody else.

Ka
Review №99

Highly recommended! Service and auto repair was fantastic. They kept me well informed about the status of my vehicle and even brought my keys and car to my work because I couldn’t get away when it was done.

Fa
Review №100

Super friendly and love the bright atmosphere

Information
41 Photos
100 Comments
4.9 Rating
  • Address:1111 38th St N, Great Falls, MT 59405, United States
  • Site:http://keepitflawless.com/
  • Phone:+1 406-727-8611
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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