Customer service (men answering phones) very curt and rude.Too busy for customers who have problems with windows purchasedthere. Apparently, lost all records of purchases made some years ago.Would not recommend.

Ive been involved with 4 door orders from Caseywood in Grass Valley, CA.I still have not received 3 of them and there were delays with the other. Their doors seem to be excellent, but their delivery promises, at least in my contractors experiences, hold no water. Our latest order has been postponed twice with ridiculous excuses. Now these delays are slowing work and costing us money. If you want to order from Caseywood I would advise to order way ahead of time & you might want to be a bit of a squeaky wheel. Dont leave anything to chance because they seem to forget to order or lose your order or simply overload themselves or somebody in their order department is simply inept. Im not sure what it is but they definitely do NOT keep their promises.

If you are a contractor that wants his $45k frame package the same day. This is the only place that is qualified to make that happen.Quality lumber, knowledgeable staff, and professionalism is 5 star.Not to mention atop notch door shop.Bottom line if you want a lumber yard to serve you like you serve your clients, then caseywood is your go to. I know its mine

As an individual and not a contractor, I thought I might be more of a hassle for them than an asset as a customer, but everyone was super helpful with our door order, from ordering to delivery. I really appreciate dealing with Caseywood.

The best --they just know how to do everything rightRight priceRight serviceRight attitudeRight Community SponsorI wouldnt be surprised if they sent lunch with my delivery and knew what I liked to eat.Tim Brady ---45 years of building