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Sally Beauty
682 A Freeman Ln, Grass Valley, CA 95949, United States
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Sally Beauty
Comments
Sy
Review №1

The lady who helped me is soooo helpful all the other places I went to didnt have conditioner hair dye but thks place did. I would definitely come here again.

De
Review №2

Employees are always helpful and friendly. Store is clean and well stocked.

Sy
Review №3

Megan, one of the staff members, was very very helpful, very knowledgeable, and very kind. She helped me to find the right colors that would work with my hair. She went above and beyond to make sure that I understood how my hair would turn out and she took the time to explain the hair dying process to me in depth so that I could understand. I truly appreciate all of her help! My hair turned out beautiful, with Megans help! Thank you!

Ba
Review №4

I go to Sallys for all my hair needs. They have very helpful clerks and quality products. I love it. Thank you.

ta
Review №5

Absolutely horrible! I would give this store zero stars if it were an option.....my credit card was recently stolen and used fraudently at this store before it was turned off and reported as I noticed a transaction had occured and my card was missing....after making a report with not only my bank, but the police as well I was told to contact the store manager about the actual incident...upon calling I told them that my card had been used in their store on 3/29/19, and why did they NOT ASK FOR ID UPON THIS INDIVIDUAL USING MY CREDIT CARD.....I was told its NOT their stores policy to check identification for credit card purchases....when I asked them if they could PLEASE check the cameras for that day so I could find out who in fact was responsible for the theft of my card...I was informed that they had in fact cameras, but DIDNT HAVE ACCESS TO THEM....when I asked for a return call back from somebody that had that authority I was told I would be contacted by the next day...when I called back late the next day following up on the return call I hadnt received and the information I needed i was told there was NOTHING THEY CAN DO...so all I can hope is karma comes and maybe puts them in a similar situation where their identity and finances are violated and they are told THERE IS NOTHING THAT CAN BE DONE ...cus Im sure they have access to those cameras when its a benefit to them finding out something....for example....whos stealing from them???!!! Im thinking it was an inside job though...and perhaps whoever used my credit card is friends with an employee or the manager....either way pretty pathetic and disappointing customer service to say the least...I can say I wont be shopping there myself....even if they get a sale from me again...lol.

Ja
Review №6

Always helpful. You can always return or exchange what you dont like.

Re
Review №7

Got what I needed. The person who took care of me was very helpful.

Ko
Review №8

The staff here is great and full of helpful advise

Information
3 Photos
8 Comments
4.2 Rating
  • Address:682 A Freeman Ln, Grass Valley, CA 95949, United States
  • Site:https://sallybeauty.com/store-details/?showMap=true&horizontalView=true&lat=39.202913&long=-121.064945_utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 530-274-8395
Categories
  • Barber supply store
  • Beauty supply store
  • Cosmetics store
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:11AM–5PM
  • Sunday:9:30AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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