user
Foothill Car Care
716 E Main St, Grass Valley, CA 95945, United States
Appearance
Foothill Car Care
Comments
Jo
Review №1

These gentlemen are quality from the 1st time you walk through their door. Theyve been extremely helpful with my automotive needs & pricing is offordable. I recommend Foothill Auto Care for any of your automotive questions or mechanical needs. John is great for service writing, Kevin is the mechanic manager, & Ryan is one of the mechanics that I deal with the most. Having these 3 men on their team is what seperates them from the rest of the shops in town. They also offer a courtesy car ride home or to the shop for customers picking up or dropping off their vehicles.

Pa
Review №2

Great shop! Great people! I will be going here for service on my Subie from here on out!✌♥️🚙

Ba
Review №3

I have had them work on my Nissan truck several times. They have always shared what the problem was and what was needed for repairs. Work wascompleted in a timely manner.Great bunch of guys...

Ro
Review №4

Great service and experience. The owners are very knowledgeable and courteous! Everything was performed in a timely manner and my car driv s more smoothly with the new tires and alignment. Thank you FHCC!

je
Review №5

If you want one of the best and most honest mechanics you could ask for do yourself a fsvor and ask for scott cook you will thank me later

Ja
Review №6

I got automatic transmission fluid and transfer case fluids drained and replaced. Reasonable time and reasonable price. Good magazines and free internet.

Ch
Review №7

Foothill Car Care is awsome. The mechanics that work there are really knowledgeable, and stay in constant contact for updates on progress and issues found on vehicle. John and Victor were super helpful and I appreciate it alot.

Da
Review №8

Convenience friendly small town feel honest quality car repair at a reasonable price appreciate thank you guys!!!

LT
Review №9

These guys are the best! Brought my 1992 Miata to 4 shops prior to this and these guys were the only ones who actually put in the effort to figure out what was wrong with it. They did it all at about half the price I expected and the car is running strong as ever! Highly, highly, highly recommend this shop.

Tr
Review №10

The best knowledgeable staff and service! Great option for your car service~

Vi
Review №11

The gentleman that help me was the best

Ka
Review №12

Went to get a wheel alignment, realized later that the steering wheel wasn’t center and when I braked it would shake, which was supposed to be taken car of with the alignment. Had the brakes and brake pads checked to rule them out.

Ky
Review №13

Customer service was great, contacted me there was a problem with my car. Replaced the part, smogged the car, discount on labor thru AAA.

Ky
Review №14

Foothill car care is a great shop to get all your car maintenance done. They are really great guys

Mi
Review №15

Awsome group of guys

Ch
Review №16

Excellent service!

Th
Review №17

Worst service ever! My Suburban broke down on my way to Nevada City. As they were the mechanic across the street from the towing company I decided that it would be easier to leave the car there.After checking up the transmission which I already knew was broken in two pieces, they told the cost of the repair: 1,050$ for the parts and 400$ for the labor, plus tax. She told me that this part could be delivered the next day and that I had to be quick on making a decision because the car need to be out of the way within the next 48 hours, to put pressure on me and accept the deal...The same day I still decided to call a few mechanics to check up on the price as I found it very spicy to say the less. Chevy Auburn which was clearly not the cheapest said 950$ out the door for a brand new transmission!My car is from 2002 and doesnt worth a lot, so I asked if they could find a remanufactured part still. Still the same day, they did found a part within the hour for 650$ when I found one at 250$ myself. When I told her she said that they couldnt wait for the part because the vehicle needed to be out of the way the next day. And when I explained that the part I found could be delivered the next day, then it was no longer a problem of time, but against the policy of the house...Then she threaten to call the police on an abandoned vehicle if I didnt accept the deal and leave the car one more day. 4 calls on the phone, I never had a bad word, I never have been impolite to her.Well for me this is what I call a place where you should never get your car in. Go everywhere but not here.

Tr
Review №18

Ive been going here since I moved up here a few years ago. Theyve always treated me well. Ive had my rear break lights replaced for free on multiple occasions when Id be there for other maintenance issues. I came in today for specifically just a rear tail light that was out. When they gave me my key back, I asked what I owed, and they told me it was on the house. Ive been to other mechanics, but of all the places, Ive been treated the best here. 10/10 would recommend.

Ri
Review №19

Front desk was quick and friendly. Mark took excellent care of my vehicle going above and beyond!

An
Review №20

This is my favorite mechanic. My dad started going here when Rob started his own business and our family have been loyal customers since. The mechanics are very knowledgeable and capable, office staff are friendly, and whats more, they have integrity very hard to find in a mechanic these days. A few years back I took a car in for the timing belt, water pump, etc. service. About a year later, the car was back for a routine service and they noticed a leak around a gasket they had replaced as part of that service. True to their 18 month warranty, when the car was picked up, they had redone the previous years repair for free! I hadnt noticed the leak and likely wouldnt have until their was a major problem but they had the integrity to correct this leak on their own. For this and my many other good experiences here, I wont take my vehicles anywhere else. From oil changes to major service, I turst Foothill Car Care to look after all my vehicles. Thanks for the great service.

Je
Review №21

The service at Foothill Car Care is superb. They take excellent care of your vehicles and are very honest in their pricing and services. They are the first automotive service company to explain to me that I could go 6 months or 60,000 miles on synthetic oil. I have been having my oil changed every 3,000 miles and have been using synthetic oil for years. THANK YOU! Robert Brock and his staff are top notch in my book.

X.
Review №22

Friendly, honest, and knowledgeable service. Greated by name and very accommodating to kids. Place looks like it may be undergoing renovation, or its just the aesthetic?

Ca
Review №23

This place is horrible! I cannot believe the good reviews this place has. Ive had to bring my car in 4 times now for a simple front brake replacement and it still has not been completed successfully. First off, they seriously LAG. The last time we were in, they broke our axle seals, and left the hood open before sending us on our way... We brought the car back in to have them fix the mistake, and they said they needed to order a part and would call us when they got it in... never heard back from them. Over a month later we called them and they made an apt for us the next morning. Have been waiting all day, and still no word back on the status. I would love to take my car somewhere else to have it fixed, but they broke what is needing to be replaced now in the first place. Avoid this place and the good reviews they have on here... I dont know what these people are smoking, actually... Its Grass Valley... I could probably guess.

Jo
Review №24

I was very pleased when I had Foothill Car Care do a routine service on my Rav 4. They were able to get my car in the next day and they were finished in about an hour! Thrilled!

Mi
Review №25

Simple job turned into a repeating nightmare. I do not recommend their services.First encounter.... replace 2 front brake pads and rotors. Had an appointment and showed up on time. They took an additional 3 hours to even get my vehicle in the bays.... Then it took them an additional 9 hours to complete the job and they had me waiting around till 10pm.Then, I noticed fluid leaking from both front wheels onto my garage floor. So I went back with another appointment and then had to wait 2 hours for them to pull the vehicle in. They realized they broke and forgot to replace the axle seals when they did the first job... One would expect them to rectify the problem right then and there, but not these guys... Button it up and come back again.So when they set the 3rd appointment, which I showed up on time for, yet again... My vehicle again sat in the parking lot for 2 hours before they pulled it in. Now they tell me it will be a 6 hour job to replace the 2 seals they forgot/damaged in the first place.All told, not only did they charge an exorbitant price (over $800 for 2 front brakes) for the job in the first place, they have wasted well in excess of 12 hours of my time above and beyond what the job should have took in the first place.If you are on the fence about whether to go to them or not... I recommend you shop around and find another service provider in the area, because from my (repeated) experiences, they are unable to deliver on what they promise.

Da
Review №26

A little expensive but employees are friendly

Zo
Review №27

Staff is super friendly, the work is quick and thorough. Only place Ill take my car for maintenance or repair. Rates are reasonable, and their customer service rocks.

ca
Review №28

Throughout the four days they had my car they never called back with quotes for various prices when they said they would, at every step we had to call them back to get quotes. They said they fixed my car and then it broke it down thirty minutes later, I got it towed back and thought Id give them another shot. They said my starter needed to be replaced, and even with the fifty dollar reduction from sending me on my way and having car break down, their price was still higher than most of the other shops. I felt that their service was dishonest and negligible. I will highly recommend people choose another shop.

An
Review №29

Pass your way! This guys just want a maximum of your money and will not care about your car at all! Worst experience ever!

Jo
Review №30

Foothill Car Car Care has taken care of my 2001 Mercedes Station Wagon ever since my son gave it to me as a Mothers Day gift.Robert always goes the extra mile for his customers and even came to my house to help me figure out how to make the garage door opener work in my car. He hires skilled mechanics.I wouldnt trust my car to anyone but Foothill. They have my highest recommendation.

Mi
Review №31

Call Foothill BEFORE your car breaks down. They have great programs for regular and seasonal preventative maintenance. This will save money and time preventing your car from being taken off the road for a major breakdown. Also, check their website for coupons before your list.

Sh
Review №32

There honest; loyal, and have Great customer service!

Se
Review №33

AMAZING service given by Robert and his team at Foothill Car Care!!! The service was quick and very thorough! If you want an honest group of people completing the service on your vehicle, this is the place to go!!!

Ma
Review №34

Foothill Auto Care takes care of all my cars and trucks. They give great service and always explain what they are fixing in advance. I would refer them to anyone who has auto service needs.

Mi
Review №35

Great and friendly service.

Er
Review №36

Went here to get my breaks done on my van and they charged an arm and a leg. I had an 8 am appointment that I was early for and they didnt even start working on it until 3 pm. When I finally got it back they didnt bleed the breaks right so I ended up needing to bring it back. When I asked to talk to the person who serviced it to clarify some of the things they marked down as needing fixing they told me that they cant waste the time to have them talk to the customers. I couldnt even go back and watch my van being worked on to make sure they did it right. When I asked for any of these things the lady looked at me like I was crazy and gave me attitude. Needless to say Im never going back here. Ill take it to Eagle Quick Lube down in Penn Valley from now on.

Em
Review №37

Stopped in to get the Prius scanned only a few minutes before closing and the person who was working was incredibly nice and helpful!

Ra
Review №38

Ive taken my personal and business vehicles there on multiple occasions and have been very pleased with their services and prices. Ive recommended them to others a number of times as well.

Do
Review №39

Do not know anything about cars so I must TRUST what they say. Repeatedly charged for windshield washer fluid. Filled to brim before I brought in. Still charged. Did they really do the other stuff I was charged for? Trust is fragile.

ke
Review №40

Quoted me one price over the phone for a clutch replacement. Raised the price 20% when I came in person on my appointment date. They did call me back in and give me the original quote when I walked out. But then there were additional problems that brought the price back up to just shy of the original quote. Maybe that is not their fault; but they also left my stereo locked so I am currently going through a big process with Honda trying to unlock it. It is a confusing situation. While I dont blame them for all the miscommunications some of the problems are on their end. I am left with a (so far) hour + long project getting my stereo unlocked and a bad taste in my mouth. I will not return.

Ru
Review №41

I have been using Foothill Car Care for the last 12 years. They have always had fantastic service and very good pricing.

Do
Review №42

We have been using Foothill for both our car and truck since moving here 9 years ago. They have been most helpful and have done fine work

Da
Review №43

Great*t service, family run

JO
Review №44

Took care of my problem and didnt charge me anything

Th
Review №45

Great service!!!

Gu
Review №46

Im often conflicted about this place. Service is soso these days and Im not convinced their mechanics are on the level.

Br
Review №47

Nice place, great service

Ji
Review №48

Honest, Trustworthy, and Reasonable! Couldnt ask for more!!

An
Review №49

Only place Ill take my car!

Mi
Review №50

Limited knowledge

Ca
Review №51

Awesome

Information
24 Photos
51 Comments
4 Rating
  • Address:716 E Main St, Grass Valley, CA 95945, United States
  • Site:http://foothillcarcare.com/
  • Phone:+1 530-477-5712
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations