Great customer service! Fast and affordable. Thanks Alex!

They totally messed up my truck. They installed the wrong starter and destroyed my flywheel. They blamed it on a warped flywheel which it was not. The charged me $467 dollars to put a valve cover on the right direction and never did it. Jeff the manager said I was lame for complaining to owner. Total of $1400 for messing up my truck. Totally unprofessional.

Not only is Doug the bomb at helping to meet your needs, Brian is the best at the service desk. Very accommodating even when busy. Awesome at explaining the issue. No pressure. Excellent service 👍

The best place to buy tires and automotive work.

Weve been happy customers of Douglas for over 10 years. Alex and Brian are seriously more like family to us!Our first experience here was after our F350 spent months at another shop with the mechanic trying his hardest to figure out whatever was wrong with it. After that shop waived their white flag, we found Alex and it took less then a week and the truck was fixed! Since then they have worked on all of our cars. We are a family of 5 so weve gone through a few.... Saturns, older and newer Ford escapes, Toyotas, Hondas....whenever its time for a new (used) car, we ALWAYS have them inspect them. Theyve helped us dodge the bullet so many times and we are so thankful!! The few times we werent able to get the preinspection due to distance, weve felt knowledgeable enough to know what to look for thanks to Alex (and Brians) explanations in the past and theyve been spot on!We wont take our gas/diesel fueled autos anywhere else!You know you have an excellent mechanic when youre considering a move out of state and the loss of them weighs heavily on the decision! Seriously! We will just need to bring them with us! LOL :)

Always professional, courteous and accurate. One stop fixes done right the first time.

I one and only shop to go and get work done . Great people to work with .

These guys are great to deal with! They are honest as hell and dont try to sell you anything more than what you need! Everything from Brian behind the counter to the guys in the shop are spot on!

I went in for a check engine light and it was poping up with several codes and they had it taken care of in a day. And i also have a radio that hasnt worked since i got the car and i have tried several times to fix it and i get into the car and my radio works perfect now.. dont know what that was connected to but im super happy with the service!

Best automotive service I have ever had. The owner Alex has a wonderful shop.

These professionals took care of my moms truck for a number of years. They always did their best to maintain her aging truck and looked out for best interest. I would trust this shop with any of my vehicles and know that they are superior at diagnosing and go above and beyond on every job. An amazing shop that does excellent work and really care about their customers.

Courteous, honest and quick.

Do not go here, tried to charge me over 5 times the amount for a pcm/ecu. Stay away

Customer of Douglas Automotive at both locations. Without an appointment, pulled in yesterday in Grass Valley with a weak battery. It tested bad. They replaced it. Alternator checked out OK. They had me out of there in 30 minutes, one less this to worry about during the holidays. Many thanks.

I was referred to Douglas automotive from a close friend and business partner, he spoke highly of them. I also referred a friend here as well and SAME DAY she got a radiator replaced for a better price out the door than anywhere in town. I came in today to get a simple tailgate handle replaced, Alex had the part ordered and within 15 minutes I was out the door. By far the best automotive shop experience I’ve ever had, and I don’t usually write reviews. These guys deserve it hands down they showed genuine customer service, I’ll be back for any and every issue I have with my truck. Highly recommend

Went in today because our 2000 Camry was making some clunking noises that were concerning. Although they were unable to recreate the issue in a test drive, but a quick inspection revealed our motor mounts were in dire shape. They brought us out to the car and showed us that our sway bar was also a little loose but wasnt the likely source of the problem. They even were able to demonstrate how loose the motor was by doing a couple quick brake maneuvers.The price was very fair compared to competition and they were able to fix our car in one day. They brought out all the old motor mounts and showed us how cracked the rubber was. We have full confidence in this shop and will be returning for further work as the price they quoted for fixing the sway bar in the future was very fair.Highly reccomend.

I am in need of a new car. A car on a lot has been catching my eye for the last 6 weeks. It was all I wanted in a car. I placed a phone call to my mechanic Alex Douglas. He said do not buy a car without checking it out with us. I test drove the car to their shop on Friday. It was an older car, outside was perfect. I noticed the brakes were odd on the way to their shop. They spent 45 minutes test driving, looking at and inspecting the vehicle. After they found a radiator leak, three coolant leaks, brake pads slapped on bad rotors, a thermostat issue, the list goes on and on. They told me to take it back and walk away. They also informed me it was a rental in Utah for most of the cars life, and they were cleaning the engine everyday to cover up the leaks. I took it back and walked away. Brian and Oscar were wonderful. They saved me thousands of dollars I am sure. Please do not buy a car without them looking at it, and please don’t have your car repaired without using them.

Always have a good experience. And my preferred auto shop in the county!

All of the guys here form a super friendly and yet highly competent team! Wow I was treated so well with my last minute misfire.... squeezed me in, gave me a ride to the quaint downtown and picked me up. Stellar repair. People genuinely smile and CARE who work here at Douglas Automotive.

Great service center and repair shop. The crew is honest, fair and professional. Rates are reasonable and work is done properly. Test drives with data logging to ensure repairs were successful. Great team at Douglas Automotive!

I blocked an entire day out of my work schedule so I could get a few things on my car done before I left town for a week. Oil change, tune up, new starter and I just mentioned that sometimes the car lurches going uphill. They had my car for seven and half hours and when I went to get it the service manager told me there was no charge. When I asked why he told me that they spent all day driving it to find the lurch and didn’t do anything else. Nothing. At. All. He told me they could schedule another appointment for me. I declined. On the way out the owner stopped me and asked what was wrong. I told him and he offered to do the work at a discount the next day. I politely declined and had the work done elsewhere. I won’t go back.

Honest hard working people who care about you. Worth all 5 stars!!!

Alex has been working on my cars since I moved to the area over 10 years ago. He has always done incredible work in a timely fashion for a very reasonable cost. Douglas Automotive has always gone above and beyond with service and they are extremely professional and thorough.

Alex and Brian take care of their customers. Great mechanics

Best Auto mechanics in town

They have the best service and the best prices.

Reasonably priced do a great job

We’ll never go anywhere else! The best service, quality, friendliness, trustworthiness, and value.

This is a great place to get your car serviced/fixed they have really good service and excellent prices

Fast, reliable and thorough! Great service team!

Very good service!!

Fabulous service and very knowledgeable mechanics

Great service, honest guys

Great food