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Certified Automotive Repair
780 S Auburn St, Grass Valley, CA 95945, United States
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Certified Automotive Repair
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ma
Review №1

They were quick, got me in same day for a smog check and were very friendly.

Ma
Review №2

Went to get my truck smog checked and was amazed that, even though I was 15 minutes early, they got my truck right in. It is probably the shortest wait I have had in all the years I have had to get my vehicle smog checked. The only suggestion I have is that better arrangements be made for people waiting for their vehicle, especially for senior citizens. I saw only 1 chair inside though there were 2 chairs outside under an umbrella but sitting in the heat is hard on older people. Either a bigger umbrella and/or a circulating fan would improve the situation.

To
Review №3

This is the place to go to get a smog check done! Fast service, easy folks to work with.

Ti
Review №4

These guys tried to charge me $300 for an Oil change and pretended they replaced a sensor. Ill never go back. Feel free to ask me for my story.

Jo
Review №5

Went and had a power steering pump replaced. The labor was more then the parts. I was charged with a hey your power steering is leaking inspection....yeah, thank you it was the reason I brought it in.Lastly they kept the vehicle for an extra day and didnt decide to call me to let me know what was going on.Now we will see if the work was good.

Ji
Review №6

Very personal service. Bill always friendly and does the job correctly and reasonable rates. He cares about your car.

Ka
Review №7

Great service! Came in with a bad AC compressor on my 2006 Mustang. I was on a bit of a time crunch and they were able to fit me in the next day and repaired the AC in one day. Fair prices and very knowledgeable. I would recommend.

Ji
Review №8

Very Professional Timely Manner!Reasonable Prices ✌

Ro
Review №9

Good fast service. Friendly people. All that I ask for.

Me
Review №10

Positive experience both times I have brought my car in. Great automotive shop that I would recommend.

Ma
Review №11

Great guys!!! Got me on the road!!! 100% send all my buds there!!

Jo
Review №12

I always can count on Certified Automotive. When other shops want to put me off for a couple of weeks, Ed and his crew have always been accommodating to my needs, sometimes at the last minute. Always repaired right the first time, and Ill continue to refer them to my friends.

Br
Review №13

Great customer service and prices. Scott and his crew have done service on both of my vehicles and have always come through for me! I highly recommend them!

Pa
Review №14

I needed to get all 4 of my Struts replaced on a 2006 Lexus GS300 with 260k+ miles on it.I heard many Great things about Certified Automotive so I decided to bring my car there.Ed and Scott were there to assist and went over all of the expectations.I was assuming it would be a 2 day job and planned for it, however they were able to complete the entire job in one day.I highly recommend Certified Automotive for any of your car repairs and will definitely be going back to them as needed.

Ka
Review №15

Honest, polite, and great mechanics!!.i would go there again if i need to

Da
Review №16

Friendly and quick

Ca
Review №17

The only mechanic in town I trust. My whole family uses them. Ed is a kind man, and always has a joke up his sleeve and a twinkle in his eye.

Jo
Review №18

It always seems that my business trucks break down @ the most unusual places. I call Ed and he always has the information to get me back on the road or makes arrangements to get the truck in and fixed in a short amount of time. As a small business owner I appreciate this because he recognizes how important it is to get my trucks up and running again. I would recommend Certified Automotive to all who want this same type of experience.

Al
Review №19

Mechanics are good, never had a problem with a repair. But the thing is, these days there are lots of good mechanics around, and in the Age of the Impersonal Internet, its all about customer service.So, my husband and I thought this was a great shop until they put Scott on the front desk; since then, our customer experience has gotten worse and worse. He seems to have no people skills and is unable to speak to me as an intelligent human being. I cant say its about women because today he talked down to my husband to such a degree that my husband blew up and I almost never see him pushed to that point by anyone, for any reason.As of now, Im looking for a new shop.

an
Review №20

Took my truck in to get a window motor replaced. Several days later, I get a call that it didnt need replaced and to come pick it up. $260 bill for a switch on my center console to get replaced. I had $40 stolen from my truck, got into an argument with the shop owner about it, after which he handed me $40. I know he didnt take it, but I know for a fact it was taken, because there was an ATM receipt with the money that I had just withdrawn and left in my vehicle on accident when I dropped it off. I was going to keep my mouth shut about this, but then..And then the kicker: about a month later, my window motor goes out completely with the window stuck down, in the middle of the rain season. Between paychecks, and having already spent a few hundred dollars on the problem, theres no way I can afford to have this issue fixed (AGAIN). So I came here to vent over the mold I now have building up in my truck.Dont take your vehicles here.

Gr
Review №21

Great service very friendly staff a comedy accommodated us right away and very fairly priced. Highly recommend Scott the owner is the best to work with.

Al
Review №22

Excellent fast courteous service

Le
Review №23

I have a hot rod with a new after market a/c. Ed and his crew did a great job of charging it,explaining what they did, and what I need to watch-out for with a new system in an older car. Fast and courteous.

Li
Review №24

Ive had nothing but positive experiences here. When I moved here I had a pretty rusted out trailblazer and they were always quick, courteous, and the bill is less than what they quoted. I have only gone back to certified auto since I found them.I had visited 5 other mechanics before finding Scott and ed. All of the others were rude and condescending, and wanted to upcharge for maintenance due to the rust. (Im from Michigan, rust is inevitable with the long harsh winters there) example: charge $15 for every rusted bolt removed in addition to labor fees.

Vi
Review №25

Honest & knowledgable! The certified best!

A.
Review №26

Affordable, fast and trustworthy.

Le
Review №27

We were a new military family to the area when I met Ed Mortara at a couple NU soccer games. Eds commitment to his sons and their interest impressed me. Then my truck had unexpected troubles; I went to the closest repair shop and was instantly relieved when Ed walked up to the counter. I knew that a man with such high family values must apply a high standards to his business. For three years now I have taken our families vehicles, vehicles driven by my teenage sons, to Ed Mortara with confidence.

Ch
Review №28

Honest people, repairs are timely, good work. Definitely recommend!

Te
Review №29

Looked at my issue in a timely manner however I am giving two stars because my radiator cap was not put on again when they were done- three days later I looked under the hood and found it tucked in under the hood, extremely careless mistake on their part that could have been very bad.

Lu
Review №30

Professional, good service. Quality outfit!

Jo
Review №31

Great service

Information
2 Photos
31 Comments
4.4 Rating
  • Address:780 S Auburn St, Grass Valley, CA 95945, United States
  • Site:http://certifiedautorepairgv.com/
  • Phone:+1 530-477-5947
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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