I always wonder if reviews are from real people, so I assure you I am a southern Oregon native and used this company.I had an emergent car problem yesterday and was stranded on asphalt when it was 100 degrees out and was stuck for hours. After finally finding a tow that was prompt and reasonable (Grizzly Towing), I went to this shop.Most auto shops turned me away, but this shop has a community based service model and always keeps a space open for people who have an vehicle emergency, like I did yesterday.This is not to castigate other auto shops, but my experience here was above and beyond. This business is highly recommended.
I had a tow truck drop me off at K&C with an rv that broke down on the 5 while i was passing through town. I didnt know if they could get us in on Monday or even address my problem in the time i needed. Not only were they able to work me in first thing in the morning, but they diagnosed my problem and got it fixed quickly to get me back on the road. I really appreciated their communication, professionalism, and commitmemt to get me taken care of. I strongly recommend this team for any of your auto or truck needs.
Great place! Friendly and realistic technicians, all honest! A family run company with fair pricing.
Kevin and his team are fantastic at what they do!! Always friendly and professional! Always there to help me out with all my vehicle services and last minute emergency fixes!!
They got me in right away . Did good work. Friendly and proffessional. I will always take my cars to k c s
Stella (My 2001 Chevy 2500HD W/8.1L) developed a muffler leak. I stopped by and Kevin took a look at her and the muffler was in sad shape. Luckily he had an opening and he put her in the shop that morning. He was done with her early. I will not go anywhere else for my work. He even gave me what i’m sure will be a great recommendation for body work to fix the rusted rocker panels and a new paint job.
There were able to squeeze me in and they were less expensive then every other muffler shop in town. My Town Car sounds amazing. They were very nice and friendly and I would definitely go back eventually for my girls car.
These guy’s did the exhaust on my Mustang fast an quality for a good price
Very conscious, always puts the customer first, and offers suggestions to save the customer expenses
This is my second time using this business for car repairs. The first time we just came in for a tune up but my husband and I could not have been more impressed and this time was no different. These guys are not skeezy in the slightest, they put no pressure on you and the prices are absolutely fair. I cannot say enough good things. This is my car place, I’ll go nowhere else!
I could not be happier with my experience today. My Jeep Patriot has been stuttering when I drive. I did a bunch of research and it turns out I’m supposed to be replacing my spark plugs every 30,000 miles and I was at just shy of 100,000 and had never replaced them. I called Star Automotive and they wouldn’t just do a tune up and replace the spark plugs, they insisted on doing a full diagnostic. I wasn’t comfortable with them already trying to get more money. Kelly’s couldn’t get me in until Monday. When I called this shop, they asked a few questions about my car and told me to come right in. It took a little over an hour and they were done with the tune up and changing the spark plus and it was just shy of the quote they gave me of about $150.00. They didn’t chat a whole lot or upsale at all. They didn’t find any other “issues” either. My car runs perfectly now! I will most definitely come back and I’m already telling the other deputies at work. Thank you!!
Fast, reliable and friendly.
These guys give great service I wasnt expecting to be able to come in so late without an appointment and still get my brakes replaced same day! Definately will be using these guys from now on!
These guys are great! They got me back on the road in a day! They talked me through what was going on, what parts I needed and treated me like an equal, not just another girl. I would recommend these guys to everyone!!
Ive never had a repair shop take me underneath my own car and show me and ask me exactly what i want and how they will execute it. Kevin Sr. and Kevin Jr. are both very nice and respectable men. they tell you and estimate and thats what your price is. I’m coming back next week to get work on my transmission! Kevin Jr kept me informed throughout the whole process and let me make tweaks to my exhaust manifold when i asked. Big thanks to the hospitality and work done at K C Performance.
Friendly people, willing to put in the extra effort. 100% worth supporting their business.
They are a great mechanics. Such a great family
K&C helped me out so much! I had flooded my engine and they replaced it with an engine that had only 68,000 miles on it and even looked my Jeep over again another 900 miles into the new engine to make sure everything still looked great. It runs so smooth. Their work was clean and efficient. They got my Jeep in as soon as they got the new engine. Great at communicating and so respectful and kind. They not only gave me great service, but they were also the most affordable place in town! Nothing more you could want from your mechanics :-) Thank you guys!!!!
Professional and not just trying to sell you, they actually help solve the problem
So grateful to have found this place! They’re honest and very nice ! Took my Jeep in to have them look over and they checked everything out and didn’t give me the run around about needing this and that. The dealership wanted $137 just to look at it. Kevin didn’t even charge me, it’s nice to be able to trust people and not have to worry about being scammed. I will definitely bring more work too him :) thank you!
The team at KC Auto Repair is 100%! Best experience I’ve ever had for car repair (muffler, brakes and an oil change). Prompt attention, trustworthy, great customer service and affordable prices. A great example of what’s possible in taking care of customers. Highly recommended. I’m a customer for life. Thank you Kevin!!!
I have always been treated very well with K&C Muffler they do a beautiful job on any of the many cars I have taken to them I have referred all my friends and family to Kevin and his great crew if you want good honest work done where people stand behind it K&C Muffler is where you need to go great place great friends wonderful customer service thank you K&C
Have nothing but positive things to say about Kevin and the gang of mechanics! These guys are top notch. I would highly recommend them to anyone in the southern oregon area.Grant
I had some auto body repair done. Kevin did an excellent job. I highly recommend him for your auto repair and body work needs. Reasonably priced.
I cant say enough about K&C Auto Service. They did an amazing job and gave me a very very good deal to replace my exhaust pipe and tip on my truck. I had part of the exhaust pipe rust out over the weekend and was going out of town in 2 days. I called K&C and they got me an appointment the same day and had it all finished that afternoon. This is outstanding service all around. I definitely wont be going anywhere else for all of my automotive needs. Dont skip on this place, give them a call and they will help you figure out a solution for your vehicle at a great price, they sure did for me!
Nothing but praises for this small town shop. Relatively new to the area, we asked a friend where he got his cars repaired. He said no other place than K and C Automotive. Honest, trustworthy, and quick. We got all three of those things. After purchasing a new to us car...we attempted to take it to a local dealer to have the altenator fixed. We were charged $100 diagnostic fee to test it alternator, and upon fixing it...they said that our year...took a special alternator, that was more money...plus, labor was going to be more because it was so hard to get to to. They quoted me and additional 860.00. Thinking that was expensive, I sought a second opinion at K and C at the recommendation of a friend. They diagnosed it for free, and charged me $360.00. Said no special alternator, and it’s where every other one is...not hard to get to. They had it fixed in less than 3 hours, said my new alternator has a life time guarantee. This small town shop, earned new loyal customers because of their honest practices, and excellent customer service. Not that it matters...but my husband works a lot, and I was the sole communicator with this business. They treated me, a woman, professional courteous, and never talked down. More than I can say for a local dealership, and other mechanics. Try them, you won’t be disappointed.
A fantastic team to work with. Honest and caring. It shows in their work, very detailed and do a complete job the first time. If you have auto problems these are the guys to take your rig to get the job done right the first time. Communication is spot on no surprise’s. Their highly recommended in my book and wouldn’t take my truck to anyone else. 10/10
K&C is the best. The gentleman talked to me over the phone telling me to try a few things to ensure it was my failed starter. Gave me the tip of hitting it with something solid to get it started. Then once my vehicle started they were able to get me in the same day. The work didnt take long at all. Very fair prices. Extremely kind & knowledgeable employees. I will definantly recommend them. Great job guys! Keep up the honest thorough work! (:
Kevin and his son Shea spent a lot of time with me troubleshooting. They drove the car around with me to hear all the noises I was complaining about and were patient with me when I changed my mind on one of the repairs. I thought I needed both brakes repaired but after checking both sides out they let me know that one looked alright and probably didnt need to be fixed at this point. This has not been my normal experience with automotive repair. They stand out among the rest as nice, efficient, motivated, and most of all honest. I highly recommend!
Good service. Kevin let me watch and taught me how to service my volkswagen myself. Reasonable pricing. Well mannered, easy to talk to. Will go there again for their service.-Eric
The guys at K&C are the best. Not only did they do exactly what they said they would do they did more, and came in under budget. I will definitely be a return customer should ever have car problems again. They even came and picked me up when the work was done. I would highly recommend the guys at K&C Budget Muffler and Performance. Thanks again guys A++++++ job.
Super nice and knowledgeable staff! They got me in the same day I called, changed my oil while they replaced my muffler and gave me and incredible deal!!! I will definitely go back for all my automotive care and will refer everyone I know to them!! Thanks guys at K&C Budget Muffler and Performance!! :)
Engine blew on our suburban, got $9000.00 quote from other shop these guys took out the broken trashed engines did installed an engine I bought for under half what the other shop quoted. They were honest and straight forward from the first call. They completed the job on schedule. It has been over 6 months and the engine is doing purfect! An honest dependable mechanic!
Our truck broke down on Tuesday, got it into shop and had it back by Friday afternoon! It came out under budget also. I would highly recommend this shop. Honest and dependable mechanics are hard to find these days. Good job guys!
Hard to take my car anywhere else. Great service at a fair price!
I need some exhaust done...
Kevin at k&c budget muffler is awesome! I walked down there with a problem on my car and needed it fix asap. Instead of turning me down like all the rest of the companies in this town, Kevin quickly assess my situation, told me there was a solution, made an appointment for me and got my car fixed all in same day. Not to mention I showed up to the shop at 1:30pm with my problems he made my appointment for 2:30 same day and then had me out of there at 3:15 (I was shocked) And on top of it the price he quoted me was less than what they actually charge me. Very honest business, work was quality and not to mention customer service was five stars! very satisfied and will return and send more business their way! Way to go guys you ROCK!!
Great guys! Squeezed me in right away and got my truck back on the road quick. Workmanship is top notch too!
They gave me the labor costs before the work. Very friendly service. Kudos to you for helping me ..thank you so much. Im so glad I found your card an called. You saved me allot of money an the job was done quick an professional...thank you Linda dennis
Kevin and his crew are Honest, hard working, reliable and I would recommend this shop to anyone. I will always trust my personal and company vehicles to the guys here. I have tried several shops in town in the last and it was always a bad experience. I dont make that mistake anymore.
They got my radiator fixed in 1 day when i broke down passing through town. Thank you.
My car is still running whack.
We came in on a Friday afternoon to make an appointment for the following week. Instead, they were able to replace our starter while we waited! Very knowledgeable and thorough. We would highly recommend K & C. Thanks!
I would like to say that this Auto business is one of the MOST HONEST places that I have ever been. I did not feel like I was taken advantage of in any way. like most other places that I have been where they never fixed my problem. I took my truck to K&C BUDGET MUFFLER AND PERFORMANCE. THEY FIXED MY TRUCK AND DID NOT CHARGE ME A ARM AND A LEG. They care about you as a customer. They go above and beyond ANY DEALERSHIP that I have ever taken my truck to. You don’t see this type of customer service any more. Its great to have you here in grants pass. I WILL BE BRING ANY AND ALL OF MY STUFF BACK TO YOUR COMPANEY FROM NOW ON. THANK YOU FOR YOUR SERVICE AND COMING TO GRANTS PASS. WE NEEDED A COMPANY LIKE THIS IN THIS TOWN FOR A LONG TIME. I WILL SEND EVERY ONE I KNOW TO YOUR BUSINESS. Thank you for everything that you have done of me.
I took my car to another shop in town. The people were nice, but I was charged $95, and they could not find the problem. They also said that if there was a problem, that amount would not go toward the repair. Thats NOT nice!I am so relieved to find a place where people are honest, friendly, AND, they know what theyre doing. Problem solved.Highly recommend.
Highly recommend this shop, very honest and caring,fast crew my dad wouldnt of gone to anyone else ! family oriented
Ive worked here for almost two years and i love my job.I do have the best boss possible. He takes care of people, customers and employees. Honesty and quality found here.I will work here as long as possible!!!
Great place to go if your having trouble with your vehicle. Very affordable and quick service thank you to Kevin and his crew for making my drive a bit easier !!!
Dealer quality at a lower price. Honest and friendly service. By far the best place to take your vehicle to. Knowledgeable and skilled Technicians.
I can personally attest to the character of the proprietors, and to their honesty, professionalism, and skill. Theres no doubt that theyll always give an honest appraisal at a fair price. Highly recommended!
Thiss the best auto repair shop in the Rogue Valley. I will recommend it to anyone. Honest and reliable!!!The owner and the workers are really knowledgeable and they give the best costumer service!!!
Great and knowledgeable guys! Did a quick clean awesome job on my exhaust.
Best automotive shop in southern oregon!
Outstanding service. Kevin didnt flinch when I asked him if he would look at my 6.0 Turbo Diesel. He and his crew struck me as honest people and Im sure they could have charged me a lot more. Fixed my initial problem and then some. I know very little about mechanics but he showed me the damaged parts and explained the functionality. Im actually very lucky to have taken my rig here as the engine probably would have failed had they not looked into the EGR. This is actually my ladies truck (I prefer 2 wheels), and it is the main transport for our family of 4... soon to be 5. These guys had us back on the road in 3 hours (drop off to pick up).Update; 12/2018: I have continued to take my truck here. I had been told by Lithia that I had a major oil leak, probably head gaskets. Kevin spent a couple hours with it and suggested my Turbo might be bad. After a long investigation (Mock Ford told me, turbo is bad.).Kevin, his brother Del and his boys fixed up the turbo, lifted my rig 2 and put new shocks on for me... and then some. Still keeping us on the road.
Our check engine light came on and they fixed it within minutes! They are amazing and saved our trip!
Very happy with their services. Knowledgeable Technicians with very fair pricing. Family owned and operated.
Awesome group of guys who really care!
Kevin helped us as we were passing through town. One of our cylinders was misfiring and he had us in and out within an hour. Definitely recommend this place!
This place is hands down the best shop in town I honestly cant say enough good things about this place they worked on my 79 honda enduro and did an outstanding job and did it for a great price! I will definitely be coming back for any job I need done by a shop!
Friendly staff and got my vehicle repaired in a very timely fashion.
Kevin and his crew got me back on the road right away. Excellent work at a very resonable price, I wont trust my car with any other shop.
Id recommend these guys to anyone, honest, family owned. Always fair. Great mechanics!!!
Always friendly always professional great service fair prices and very timely especially when your in a pinch
Honest hard workers. I will never go anywhere else because these are people I can trust and theyre great at what they do. They fix other mechanics mistakes lol.
Amazing place ! I had a torque arm transmission mount that broke, they welded and reinforced it . Thank you guys !
Fast, efficient, friendly,educational, a all around great experience.Thanks so much :)
Best place to take an automobile. Honest
Honest and great customer service available.
Knowledgeable, fast, affordable and wonderful to work with!
These guys are amazing
Integrity.
I had the opportunity to be in this business. The attention is personalized, they are very friendly and the result of the work is excellent.I recommend them 100%.I had the opportunity to be in this business. The attention is customized, are very friendly and the result of the work is excellent.I recommend them 100%.