Incredibly friendly and helpful. Fixed my car and gave me updates in a timely manner after my accident. They even went out if their way to check things I wanted to potentially get fixed in the future. 10/10 would definitely trust them with my car again.

Jim Sigel has always been excellentin all they have done for us.Quick to diagnose the situations andthey take time explaining the work plan.They are personal, honest and go above and beyond to do the right thing.We’ve purchased new vehicles from themthrough the years and never had a problemThey are a solid team and it shows!!!Thank you Jim Sigel!!!CANT GO WRONG ⭐️⭐️⭐️⭐️⭐️

The salesman, Jim, was great! He ensured I was happy with the vehicle I was purchasing. He took the time to make sure I knew where all the features were on the vehicle, and let me know I could contact him at any time with any questions. When it came time to sign the paperwork, Bill explained everything to me and helped me feel confident in the decisions I was making. No pressure sales, transparency in all aspects and just an all around great team!

The Customer service was excellent. We were greeted by every staff member that we came into contact with. We felt very welcomed. The service department fixed my car for a quarter of the cost that we were quoted by other companies. The service was suppose to take an hour and it was done in half the time. I recommend Jim Sigel for any of your service needs.Thank you Jim Sigel team for making our experience pleasant, affordable, and fast!

The staff was very friendly and almost laid back. There were no high pressure sales tactics used with me or other customers I observed in various stages of their inquiries or purchases. This was by far the best auto buying experience I have had. This was also my first experience at Jim Sigel Automotive and will definitely return for future business.

This is a great dealership. Low pressure sale and they take good care of you.

The Service Writers were friendly, attentive and professional. We had oil changes done on two cars and they were ready when promised. They were not able to check everything we had hoped but that was no fault of their own. Six of their mechanics were out for the day and they were doing their best to juggle everyone.

I went to look at a specific car. I was greeted by Jim C. at the far end of the lot where the car was parked. I wasnt shown more expensive cars. I wasnt asked where my husband was. Jim made this one of the best car buying experiences I have ever had. It went smoothly and quickly. I didnt have wait around for hours on end to this settled. Jim worked with me on my trade in value to offset a spendy maintenance service I knew the other car was due for. I am very with my little Kia Soul. Thank you Jim, for making this such nice experience.

I was delt with quickly and was very satisfied with my service. Everyone was polite.

Robin at jim sigel auto was so helpful in helping us decide what car we needed we took our time, and the financing was great they helped us get what we could afford .really great service all the way around .

The folks here never disappoint. Customer service is above par. Very friendly place.

I’m so impressed with how well Jim Sigel Automotive took care of me last week. I was a little panicky when I drove on the lot because my air conditioning wasn’t working in the 110° heat. Especially because I was expecting out of town company for four days and I expected to drive all over the county. Although at first they thought it would take 10 days to get the parts and the work done, I was pleasantly surprised when on the second day they called and said my car was ready. What a lovely surprise! The guys there could not have been any more helpful. I would not hesitate to recommend them to my friends and family, thank you so much KC and Gordon Nolan. You guys are the best!

Well after waiting weeks to finally get my vehicle in for my 100,000 mile service and paying almost 700 hundred bucks, the very next day I took my vehicle too the coast on my only day off only for it too break down in the red woods, after an all day event of getting a tow truck getting down too the dealership and waiting all day, come to find out they snapped a spark plug when putting it in my truck obviously they didn’t charge me too fix it or for the tow but my entire day off was ruined. Dan offered to make it right at my next service, we’ll see if they actually remember of course nothing was said put right about it or on paper. I will say the guys were nice and understanding of there screw up and clearly were over run with people needing service.

Very friendly and welcoming staff. Russell was my salesperson and made the process smooth and efficient. Great experience and worked with me to get exactly what I wanted. I would absolutely recommend and be a repeat customer in the future.

My fiirst visit to the service department. Impressed with how fast they got me in and out of the service department. Professional, efficient and courteous. Ill be back next time I need my car serviced.

This dealership is outstanding. The owner, Mr. Sigel sets the example for his staff to provide the customer with a buying experience that is Top Shelf. Captain Ed Stanton, USMC Retired, Klamath Falls, OR

☆The team that sold me the 2012 Ford Fusion are a credit to your company. You helped get me out of a car that was the last remaining ember of my late husbands memory, and into a reasonable, reliable quality used car.Jim was so helpful at choosing the right car for me to consider, it was so perfect, I did not need to look further...and bought it at first sight!Bill is a great guy, explaining the details of the finances so that I could understand them with no problem.I will be recommending your dealership to anyone wanting quality cars/suvs/trucks in the future as I am a truly satisfied customer.Thank you for being in Grants Pass!

Ive been taking my cars to Jim Sigel for service the last 2years ...on my last visit a valuable piece of car stereo equipment was stolen. Other items were displaced as well as if someone had plenty of time to rummage through my vehicle. After several attempts to reach management and get my item replaced...they told me to pound sand! Im at a loss for words for the lack of customer care on this issue. Ive had items stolen at other dealerships and was taken care of. FIND A NEW DEALER! Your vehicles are not safe at Jim Sigel. There is no loyalty to customer care!

Staff was very pleasant and accommodating. Love my new car. Will tell all my friends what great service I received. Thank you.

Great customer service and sales experience! Genuine and wholesome interactions! I really appreciated how the process played out and got the car I wanted!

Amazing experience!!! My husband and I wanted to trade in his car but it was under someone else’s name.. they didn’t hesitate to say no or not help us at all.. they worked with us through the process and made it easy for us.. he instantly fell in love with the car, test drove it, had to wait a few days to get the car but it was worth it! They worked with us and we are thankful for our salesperson Russell! He’s very nice, patient, and from So Cal like my husband and myself. Even though we live 10 min from a dealer by our home, we were willing to drive 30 min to Grant Pass to get the car from Russell.. we highly recommend Jim Sigel Automotive!!

Jim, Russell and Bill did a great job with us! Russell was patient while we puttered through our test drive, doing the whole ooh, how does it handle when I do this? Thing. Jim rocked the paperwork like a champ and was friendly, low key and fun to work with. Bill was beyond helpful and easy to work with on the finances. We ended up beyond happy. Ten out of ten, will recommend!

Jim Sigel is thee only place you should be looking for a car new or used! Jeremy Cague went above and beyond to get us into our new Subaru Outback! He wasnt pushy and.really made my wife and I feel like we were being taken care of the whole time! And all of the sales team were super helpful and honestly such a joy to work with! Also Bill is a BOSS! I will highly recommend Jim Sigel to all my friends and family! Thank you!

Russell is a super nice guy. Sold me a great truck at a fair price. Only thing… didn’t get that coveted Chevy pen when I bought a brand new truck lolThese guys are good guys.

I had an excellent first visit at Sigel Automotive! Casey was very courteous and helpful with all my questions and providing thorough detail regarding my vehicle.

Was great they did awesome job thanks

Everyone were pleasant, knowledgeable and experienced in customer satisfaction. Having to drive from Brookings to Grants Pass and feeling welcomed was great. Thanks to all.Loved your commercial which we just saw on TV - though disappointed I didnt get to see and pet the dogs - they are a great come-on for us animal lovers. You should have them out and greeters and they could possibly help with sales - LOLThanks again Barb Palicki

Made a trade in today here. First time customer, the details of my trade in are not important.....what IS important was the customer service I received at Sigel...It was first class! Absolutely straightforward, honest and exceptionally quick! Everyone to my salesman to financing to receptionist are first class and make you feel like family. Everything was reviewed with me carefully and every option (warrranty, service, loan, etc) was detailed to me in such a way that the decision to use Sigel Automotive was made on its own! -Matt Merideth

We had routine maintenance done on our vehicle by the Service dept. and afterwards it made a noise that wasn’t there before. We called the Service dept. about it and they had us bring the vehicle in and looked at it right away even though they were extremely busy. Within 15 minutes, they had the problem resolved. I truly appreciate the staff’s effort and ability to resolve our issue quickly. It was a great customer service experience!

Just had pulled up to look at used pickups was greeted by Keaton Jones. What a wonderful person! Great listener and knows his products. He helped me with finding the perfect truck for my needs. It was really a great time and I love the truck! Everyone there that helped in the process was nothing short of super.

Very low-pressure and helpful salesman and finance manager. Great car, thank you

Robin Bresley was excellent!! She was very friendly and knowledgeable. She made us feel comfortable and did not pressure us to buy a car.

The fuel pump on my Titan went out during a road trip five miles from Grants Pass. Nissan had it towed to Jim Sigel automotive for repairs. They contacted me first thing in the morning, had the issue figured out in a couple of hours, ordered the part and had my truck ready to go the next day. Dan from service kept me up to date and got me on the road. Great service and they were life savers.

KC and his crew are the very best! Honest, warm and friendly while being professional, considerate of customer’s individual situation, and job completion is always top notch. I highly recommend this service department!

Courteous and efficient staff.The free safety inspection was thorough and appreciated but did not record the failed brake light that I noticed and mentioned to the rep.The service work was completed successfully but took a little longer than I had anticipated.I was not sure how to respond to the question about buying a new Nissan because I have not bought a brand new car since 1976. I would consider Jim Sigel for a used car purchase if I saw a vehicle that I liked for my next purchase.In general, my experience was positive and pleasant.

No muss, no fuss, I knew what I wanted, and the team at Jim Sigel worked with me and made it doable (satisfaction and price)! I love my new car!

I had a knock sensor and some lower control arm bushings replaced and they had it back to me within a few days and Dan was very communicative. Now my car runs great! Would highly recommend!!

Outstanding customer service! This is one of the cleanest automotive shop I have ever seen and the most efficient!! Polite, respectful, … and affordable!What a great place to do business!

From parts to service department staff they were very friendly and helpful.

Awesome we got there late they were very accommodating the best part was shaking hands with Mr Sigel.

Outstanding service from beginning to end of routine service visit. The Staff was kind, attentive and friendly- really a pleasure to deal with. Would not go anywhere else- just love everything about Jim Sigel Automotive in Grants Pass!

New to the area and stopped in one day to see if I could get an appointment to get new brakes and change some fluids. KC the tech, I got to work with was awesome, got me all setup with an appointment. Once my Suburban went in, KC was very informative about what cost would be for each service that I needed, and prices were very reasonable. They even washed my car before I picked it up which was super awesome!! Great customer service, friendly staff, trustworthy, clean and just all around good service!! Were definitely lifetime customers, thank you KC and staff.

I had a very good experience at Segil Honda service they fixed my car at a good price with courteous people. 5 Stars.

I was in the middle of a cross country road trip/vacation and randomly decided I wanted to try and trade my perfectly fine Chevy 1500 for a newer Chevy 2500HD. I found one nearby at Jim Sigel Automotive in Grants Pass, OR.I was able to get above Blue book on my trade in and into the new truck that I wanted with payments I wanted. I highly recommend Russell my salesman who was very helpful and knowledgeable and provided one of the best truck buying experiences I’ve ever had and this is my 7th truck I’ve bought. I never felt pressured to spend more on a different truck which has happened in the past at different dealerships. While waiting for final paperwork I decided I’d buy a T-shirt and Russell bought it for me plus 2.5 gallons of DEF for my new truck.5 stars! Highly recommended!

Courteous staff. Made sure they knew what I needed done. Nice waiting room. Reasonable costs.Par w

KC was very helpful and answered all of my many questions and was very responsive. There were several issues wrong with the car back to back and KC always tried to get the car in as soon as he could. The ride home and pick up was very helpful and the driver is very friendly.

Made an appointment for an Oil change. They were fast and professional. No issues or pushing to get other services done. Great Customer Service.

We have been customers for years. Thank you for never disappointing. We keep cars for longer than most because you all. Keep us up to date on any thing that needs to be done. Blessings to you all.

Scott Lyter Is the best. Just purchase my second vehicle from him. 2019 Nissan Pickup for my son. He goes above and beyond for his customers. I even get holiday and birthday cards from him. This morning I informed him there was a chip in window. He has a guy coming to my house to fix it today. Really need more then 5 stars for this phenomenal service. The repair shop is always on there game. When I take car in for oil change, they always wash the car. Thank you. We will see you soon.

Above my expectations. Brought the car in for a front end alignment and tire rotation, and they washed the car, vacuumed the floor mats, and my tires are shiny black! First time ever Ive had that done after a tire rotation and alignment. So guess you know where Ill be going from now on!

Smooth buying experience. Everyone was friendly and helpful.

It all went very well. They just did not explain the report that they gave me. They did however allow me to bring my car in without a pre set appt. Which I dearly appreciated since I was only in town for a day.

Easily the best and easiest car buying experience Ive ever had. Hats off to the Jim Sigel Automotive team.

Jim Sigel Service Dept is always friendly, professional and timely . Always a pleasure is do business there !

My boyfriend and I went in today to get his first financed vehicle. We called prior to going in to start the finance application. Russell helped us on the phone and and also guided us through the purchase of the vehicle. He was patient, professional, and extremely helpful. He answered all of our questions and didnt hesitate to get us into a great car with low miles at an amazing price and great MPG, ensuring it fit the budget we had in mind. Upon approval, he lead us to meet with Bill to finalize the purchase of the car. Bill cracked down on all of the financial and warranty aspects of the car and helped us with even more questions we had. Both Bill and Russell made sure to listen to our needs and really did an outstanding job. We left with a sweet car and a huge weight off our shoulders, knowing we could come back to great help if we had any questions or concerns. I recommend Jim Sigel to anyone, especially a first time buyer. Make sure to ask for Russell next time you are in, youll get treated with professionalism and respect every step of the way.

Great experience. Scott gave us a good deal and we are very happy.

Great buying experience! Scott The Dog Guy was wonderful to work with. Financing and Management made it a pleasant negotiation and signing. Thank You for making buying local positive and personal.

Very professional. Did the oil change in a timely fashion. Let us know what other items that we need to address on our Titan truck.

Jim Sigel automotive is so clean and easy to drive in for help. All the employees are so polite and sincere. They do excellent work. I recommend this dealership and automotive center to everyone.

Friendly, fast, efficient. Customer service was excellent on the phone and in person when we took our truck in for service. I would highly recommend Jim Siegel Chevrolet for a new purchase or service.

Vern was so kind, very helpful in explaining the fine features in my new vehicle. Bill also was an exception while explaining the details of my purchase. This was my second time buying a car here at Jim Sigel Automotive. Its because of folks like Vern and Bill! Thank you 😊

I had a recall service that needed to be taken care of. Jim Sigel’s technician’s performed the service professionally. They also drove me home and picked me up again so I didn’t have to wait in the waiting room for the service to be completed.

Trust these folks with my car. Great service. Thank you

Great experience with superior customer service. Definitely recommend to everyone looking to purchase a vehicle

KC Kitts & Service Team, are exemplary in Customer Service, as are all representatives Ive encountered from scheduling to repairs to Accounting upon completion with Customer Satisfaction follow up on every visit.Each individual Ive dealt with, though Im unable to recall each name, are assets to your organization and thus positive reflection upon yourself.God Bless yall..... Your essential services are much appreciated in these tumultuous times.

The service dept at Jim Sigel is great. Always courteous and timely.

I like Jim Segal Auto. They care about my car running smoothly.

Awesome crew. Got me in to a Chevy Silverado 1500. Scott, Mike and Bill were extremely professional and friendly. They worked with me and got me what I needed! Thank guys! We will be back!

I would have given 5 stars and a 10 rating if the detail cleaning of my new Blazer was done better. The interior dash had handprints and dust and the exterior wasnt very clean. All the exterior doors jams were dirty and should have been wiped down. Just overall better attention should have been paid to the detailing of a new vehicle. My trade in was cleaner.

Outstanding customer service and very competitive prices. We were given a very decent price for our trade-in as well. Every staff member we encountered was friendly and helpful, especially Keaton Jones. Unfortunately for them, we arrived late on a Saturday afternoon, but absolutely no one complained about staying late to assist us. Highly recommend Jim Siegel Automotive.

With free oil changes as long as I own my car it is the only reason I go there. Every time I take my car in I am told things need to be done that don’t. Example, the last 2 or 3 times I have been told there is a nail in my tire, I take my car to another place and NO nail. Don’t trust the car service every time I have been told things need to be done and not all the things they say are needed confirmed by other TRUSTED businesses I do my business with. When I refinanced my car here it was clear what I came in for and I spent 3 hours being worn down to buy an extended warranty I never wanted! I wouldn’t trust this business ever

I hate paying for maintenance -- but there is no better place to do it than here at Jim Sigel. Just got my timing belt changed. They pointed out the coupon availability -- on their own accord. Casey is a real gem -- God bless people who care, and are real. It shows -- and is very much appreciated.Thanks Jim Sigel for what you do!

Have the lame transmission in my 2018 Nissan Sentra, CVT. Didn’t do my research b4 purchasing the car. It was zero percent interest that’s y I jumped at the opportunity. Anyway, I experienced what I thought was slippage. Which these transmissions r known for. I took it in bc it is still under extended warranty. If there’s something wrong I want it dealt with ASAP. Especially if it’s the transmission. Casey was who helped me. Very professional n courteous. He said they’d take a look. I had a $100 deductible and for the diagnostic test would be that or a lil more. They had my car for a few hours n were unable to find any log or entries saying such event occurred. Of course not! However, Casey did update my computer which is supposed to log or make some kinda entry when something like what I explained occurs.He also found there was a recall on my brake switch. I had to schedule another appointment for the brake switch. Casey had said previously that they took the car on the road n couldn’t get it to duplicate what I had explained. We came to the conclusion that I would drive the car again through the summit where I experienced the “slippage”. Uphill at a good rate of speed. I tried twice n could get it to do it again. So, whatever they did??? It fixed it. Idk how these CVT transmissions n the computer work but evidently the update took care of it. I just hope my car doesn’t decide to fail after my extended warranty but that’s usually how warranties work. The day after or a week after the warranty expires the equipment fails in a major way. Venting a lil. Other than that service at Jim Siegel was great. Mark in the accessory department was very helpful also.

They people are all great, service department, sales department and finance department. All were friendly and helpful. Extra shout out to Thank Robin Bresley for sticking with me and her patience with all my questions. And the young man in finance department cant think of his name at the moment.

Great experience buying a car from Jim Sigel Automotive. Grant, my salesman was great. Very knowledgeable and helpful in explaining different things about the car.Definitely recommend!!!

I get great service every time I take my car in, and buying my cars has been an easy experience both times. Russell is easy to work with and I appreciate that hes there to answer whatever questions I have, do as many test drives as I need, and never puts any pressure on but was available when I was ready to make my purchase.

Always great service and Scott always checks in and ask how you are doing.

CUSTOMER SERVICE, IS THEE MOST IMPORTANT THING TODAY IN SERVICESO,👍😁 THANK YOU, AND I WILL NEVER CALL, GO TO, OR EVEN THINK ABOUT...... THAT OTHER HONDA PLACE IN MEDFORD EVER;!!I WORKED FOR BOB, ALAN, AND EVEN THEIR BROTHER, WENT DOWN WITH VALLEY😔 SO, I KNOW WHAT IT MEANS TO PUT YOUR CUSTOMERS FIRST!!!!! ♥️THANK YOU, CONNY COOK THAYER

Went to the dealership already sold on another car at a different lot but came here just to check and I’m sure glad I did! Grant did an excellent job narrowing down the search to two perfect cars that checked all my boxes and instantly I knew that the other car was history! I was on a time schedule and bill made sure to have all the paperwork and financing stuff done on time and got me outta there super quick! I am in love with my new car and am very pleased with the service! Highly recommend!

Excellent customer service from the team at Jim Sigel!! Dan did a great job of explaining what services were being performed as well as following up after the service was completed to let me know what services will be needed on my next visit. Very happy with my experience!

Got a great buy on my new car and was very pleased how simple, smooth and fast the service was. Thank you Jim Sigel

The service at Jim Sigel Automotive is top notch. Had them upgrade and inspect the batteries in my 2019 Chevrolet Bolt. They were quick and precise with the service and had me and my car in and out in 1 hour.

Friendly customer service ! Trustworthy staff who solved my problem quickly and within an affordable price range.

I am always happy with my transactions at Jim Sigel Automotive. And my cars are always happy when they get serviced as well!

In short, we got the truck we wanted and were treated very well through out.Robin and other staff were very helpful and all of our questions answered quickly. Robin does a great job with communication through text (with pics), on phone and in person. I never felt like I was back burnered. Each step of the process was clear and handled well. The truck came in exactly as ordered and earlier than expected. Financing and delivery were smooth and made us feel like valued customers.

I just purchased a 2021 Chevy Silverado and I could not be more happy and pleased with my truck and the GREAT customer service from all of them at Jim Sigel in Grantsspass. I wanted to definitely give a shout out to Scott who made it so easy and was sooo helpful and did everything he could to make it easy to communicate with me since I also work full time, He also made sure sure to explain everything to me and answer any/all my questions or concerns about my new truck. I also want to give a shout out to Bill Barnes who was Great and Russel. I would definitely recommend purchasing a vehicle from Jim Sigels if you are in the spot of needing a new vehicle or used. You would be in Great hands there and for that reason I will always recommend them to family and friends. Thank you again for everything. (: 😊

I have always had a wonderful experience at Jim Sigel. I am able to shop without pressure and always have the friendliest and best salespeople. I highly recommend

Robin and our finance gentleman were both very easy to work with. We got a very good deal on a new Honda. Would recommend Robin to anyone looking to buy a new or used car.

Service Consultant Casey is the BEST! He answered my questions and explained car stuff in a way I could understand. Was ready for the appointment and finished in a timely manner for my cars 5000 check.

Robin helped me out so much and shes just a sweetheart and amazing to work with. I definitely recommend asking for her!

Truck was ready when promised and very helpful service rep.

Normally I would give them a ten, but this visit was not as happy. I am 91 and walk with great difficulty, and instead of parking my car when it was finished, in the area just outside the customer door, it was parked up a slight incline several spaces up the outside wall. Ii was not happy.

I came to Jim Sigel not knowing what to expect, thinking it would be the typical pushy sales that I dreaded. I arrived expecting to get all the questions...where do you work, what do you do, how much do you have to put down. I was pleasantly surprised. Nick Zacchino spoke with me on the phone answering all my questions. He seemed genuinely interested in how he could make my buying experience great. We made plans to meet up and look at vehicles and get all of my options, he even stayed well past their closing time to accommodate me, 1 customer! I met Brian Darby that night as well and he was open and very friendly. He explained what my options were and what items would be needed. They did everything they said they would do, called and followed up with me and allowed me to decide what was in my best interest. I loved that I got to decide if I wanted to move forward or wait, they were totally transparent and consummate professionals that made me feel at ease. I will shorten this to say I will NOT go anywhere else except Jim Sigel for my next vehicle. If you want an exceptional experience knowing you received a great deal, that they truly respect you and will work hard for your business, without being pushy please Go to Jim Sigel. GO NOW! Thank you Nick and Brian and all the staff at Jim Sigel!

They have the rudest and foul mouthed guy in the service dept, he said hes been there for 30 yrs, maybe time for a change, definitely do NOT recommend

Everything was fine with the oil change. The plastic piece above the grill came off 3 inch by 2 1/2 foot piece of plastic would cost is over $400 to replace which was disturbing

Warmest welcome, excellent care of my ride, and a visit with the sraff rhat had us all laughing before we left. Cant get any better than this!!🙂

K.C. did a great job of explaining everything to me and even had me shuttled home and picked back up when service was completed. Thank you for great service!

Russell has been very helpful in our hunt for a new vehicle for our family.

Way overpriced to fix a broken key inside my ignition, took way longer than I was originally told. And the worst part is there is 3 things missing out of my vehicle.

My first time at Siegal. Did Everything I asked for. Nice clean waiting room. Ill return