Slowest pharmacy in the known universe. By the time its ready, you wont have a need for it. Itll be faster to farm and cultivate your own medicine.
The worst pharmacy I have ever dealt with. They have more than once told an untruth about a prescription going to be ready only to tell me, after my Dr’s office is closed, that they are out of stock and “it should be in the next day’s delivery” then be informed the next day, after Dr’s office is closed” that it didn’t come in.
Allways has what I need .
It seems more and more often there is only ever a single drive thru lane open, regardless of day or time. The wait time per car has been somewhat longer than normal lately as well.
Love our neighborhood store 🏪 staff is always courteous, friendly and has everything we need.Thank you Walgreens staff
Slowest pharmacy I’ve ever been to,rudest customer service representatives out on the floor. And the dirtiest Walgreens I’ve ever seen and I’ve seen plenty of Walgreens from St. Louis to Kentucky and this is the worst already spoke with a manager at a another location and they sent me to this location and it was just as bad probably worse.
Nice staff... Fast service.
Great experience
Nice but slowest pharmacy ever
Large selections of merchandise pleasant environment
Most always fast drive-thru service. Some of the window associates could be friendlier! Occasionally a certain med is out of stock which gives you a partial fill and a return later visit to pick up remainder. Inside associates are helpful...if you can find someone.
Wish I could give them 0 stars!!! Every.single.time. there is a line of 5 plus cars in each lane, it takes them 5 minutes to deal with one person and they dont work both lanes at once they go back and forth causing delays for both lanes...plus everytime, and I mean EVERYTIME, I have issues with either my script wasnt filled right or issues with insurance that was on their end, messing up refills and just overall IGNORANT staff and very unpleasant. I will be switching over my scripts to another location... ugh I need blood pressure meds just dealing with them.
A Hot mess in the pharmacy dept drive threw today. Got a call my script was ready and its NOT the lady in drive threw is speaking to other ppl and she has the intercom on and i can hear everything. Maybe she is new idk. She seems frustrated and flustered. Possibly more training b4 throwing her on drive threw? Poor thing....... Good Luck!!!
If you’re going through the drive through prepare to WAIT
Poor service. Too many people working and they have no communication between each other. Was Getting all my scripts on 1 day now I have to go 3 times a month. Because they are waiting on Dr approval. Doc said Walgreens never called. Another time they told me I had 5 refills so there wont be a problem oops they forgot to put it in the computer ! Recently when I was there. I was getting upset because my scripts werent ready and I was told they were. When i asked about them I was told you arent our only customer. I was pissed. Yes but you should treat me like I am. This place is a joke! Wouldnt go to Walgreens if my insurance didnt force me to go there. I prefer the mom and pop pharmacy.
Just plain rude staff and slow to boot. Go to a different Walgreens, it’ll still save you time to drive to Madison.
The Walgreens clinic is an absolute joke. I have been to the clinic maybe four different times. I keep thinking each time that things have gotten better. every single time I get back home Im sicker than when I came in. I was in recently and that will be my last. Its hard to believe they hire nurse practitioners there. I went in with 100 degree fever and diagnosed with strep and given amoxocillin. Two days later Im even sicker that before with 103 degree fever come to find out I also have bronchitis. If this was the first time this had happened it wouldnt be as big of a deal but these nurses miss diagnose every single time. I will never go back and I will never recommend this clinic to anyone
Went to walgreens in the evening and the manager Jason was very rude and disrespectful when asking about points even though he had the ad right in front of him. Would not recommend going to this Walgreens to just get treated terribly
Just like any other drug store like there holiday stuff though
I had a wonderful experience at this Walgreens. The Pharmacy is very helpful.
Best pharmacy: cosmetic store in G.C.
Not enough people working, at the granite city store if your dealing with meds very slow!! Drink cooler has woked on and off for months...overall store going down hill fast.😡
Gave the pharmacy tech girl my new incurance card before i filled the prescription. She said it would be ready in 25 minutes . Came back and she asked for my card again, then said she could fill it because i meeded preauthorization from my doctor. That was the point of me giving them the card first. Now Ive wasted 40 minute and will have to rush to work WITHOUT MYprescription!!!! Will never come here to get a prescription filled again. Ill stick with my regular walgreens in st. Louis.
I truly wish I could put negative numbers. This place is a quack shop. You take perscriptions there they lose them and try to say you never dropped it off. Then they will call you and say ypu have perscriptions that have been there for days and tjth you go there and they hav no clue why someone called you. Then there are times you pick your stuff up and they call you a week later and want to know if you picked it up. I have never dealt with such IDIOTS in my life. Believe me this post is far from what I am going to do. I will be making lots of phone calls.
The staff is friendly and the store is organized, stocked and clean .
Horribly under staffed. Did not call to let me know I was too soon for refill and we were in drive through for 20 minutes and no script. Thanks!
Ive always been treated nice, good service, and friendly people.
This is the worst pharmacy i have ever dealt with! I will not allow my mom to continue to get her medicines from there! When there are no refills for a pill and they have to call the doctor, they DO NOT DO IT! DAYS later they continue to tell you they are waiting on the doctor to approve. My moms doctors office said this happens constantly! People will call the doctors office and there will be no evidence what so ever that walgreens called! My moms medications are important, they keep her alive and when they constantly do this that is putting her life in danger! We are fed up!!! You cant EVER get through to a live person and if you FINALLY do they hang up on you! Never dealt with a walgreens so unprofessional and useless. They dont deserve one star but i had to give it to post this
Pharmacist was extremely rude, condescending, and unhelpful. A simple question about an OTC medication turned into a very frustrating experience. I hope this is just a disgruntled weekend pharmacist, otherwise we wont be returning.
Pharmacy staff is kind, but extremely understaffed. Waited nearly 20m in drive thru and now waiting inside. Please hire more staff!
This is the worst Walgreens ever, workers are slow, they always crowded, forget to call your name for your prescription, and try and blame customer cause they goof up. Waited for over an hour. Terrible service, need to shut down.
What was wrong with the old pharmacy staff?
Terribly understaffed pharmacy. 15+ min phone waits are literally the norm.
Difficult to speak to a pharmacist. Once spoke to one they put me on hold and hung up on me. Difficult to get medications. Tell me I didnt pay deductible even though I paid it.
Pharmacy is ridiculously slow and rude staff
Have an apt for the clinic and people show up late and they still see them which pushes others back.
Pharmacy is understaffed.
Good service
Drive Thur to Long of wait
Bad pharmacy service