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Gates of Granger
12815 IN-23, Granger, IN 46530, United States
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Gates of Granger
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St
Review №1

Update: I was able to get an excellent resolution by working with Chris who was able to rectify every issue and make good on the Gates promise! We are satisfied with both our Mazda 6 and our Nissan Murano!I am a returning customer and I have sent plenty of friends and family to Gates including my husband, I should have read the latest reviews before I made my latest purchase. More stress than what its worth; waited days to pick my vehicle up only for the same issues discussed during the test drive that they would be more than happy to take care of to still be present when I picked the vehicle up!!! I’m just going to leave it at that because the situation just doesn’t make any sense!

Ph
Review №2

Andrew Claeys is the best!!! Of any car salesman I have ever had he is the best!!! So helpful, non pressure, and very professional to walk us through the process I would recommend him above anybody!!! I definitely recommend you ask for him!!!

Al
Review №3

I recently purchased my first car from Alex Murray at Gates of Granger and if you are nervous about buying a car, he is the salesman for you. I was extremely nervous and I had a thousand questions, Alex answered every question that I had thoroughly and easily. He was incredibly patient and helpful. He helped me find my dream car. I highly recommend purchasing a vehicle from Alex. If I could give more than 5 stars I would.

Ri
Review №4

I used the express oil change service they offer. Cant beat a $23 oil change! However, I only give a 4-star review because I was told it would be 1.5 hours before my car would be pulled in and it was done in 45 minutes instead. I almost left because of the time wait because I have a 3 month old baby with me. At least it worked out this time but they need to work on their estimates for waiting time.

Ka
Review №5

I could not be happier with my experience at Gates. Both Dan and Mary were very easy to talk to on the phone. when I called for for updates on my car, Dan always knew exactly where it was in the process. I drove my car home to Evansville the day after it was fixed and it worked perfect. Thanks to Gates!

St
Review №6

Mary in the service department, always make sure my vehicles are serviced properly, well and as quickly as possible. She also tries to find me the most inexpensive way to fix whatever my problems are. I always have multiple vehicles in my collection, and I bring them all to Gates Of Granger Service for service. Your mechanics know what they’re doing, always do a good job. I highly recommend your service department to everyone I know. I’ve been a loyal customer for as long as they’ve been there, unless something drastic changes I will remain so. Thank you.

Ti
Review №7

I worked with Mike and he was a fantastic representative of Gates of Granger. He was attentive to our familys needs and made sure we were satisfied with our vehicle and its sale price. The kids obviously loved the popcorn treat while they waited ;)I would highly recommend this establishment for an easy buying experience.

Lu
Review №8

Staff is so friendly. I was taken care of quickly and I’m definitely going back there for future oil changes and car repairs

Le
Review №9

Recently purchased a 2018 Chevy Traverse and I couldnt be happier. Jerry Gross was a rockstar and got me into exactly what I needed and got me in and out in under 3 hours. I will definitely be coming back for my next purchase. I was unable to take the car home the day i bought it due to a repair bulletin put out by Chevy but they made sure I had a nice loaner while I waited. I just took delivery and am honestly smiling ear to ear, this experience was amazing thanks to Gates. This was my first car buying experience and they were there every step of the way from signing to delivery keeping me updated the whole time. I was a little impatient at times due to waiting for the service to be finished but Gates cant be blamed for it as there is a global shortage on parts, chips, and pretty much everything for every industry. Instead of skipping things to get me the car faster they made sure it was done right and honestly I appreciate that very much. Id rather have it right, than right now. The Manager Ralph stopped in when I picked up the vehicle to make sure I was happy with my purchase and to clear up a few questions I had and he put my mind at ease. Their service department gained a lifelong customer in me due to the absolute quality of their work. Overall I would highly recommend Gates of Granger and especially Jerry to anyone looking to get into a new or used car.

Va
Review №10

My husband and I were looking for a reliable vehicle for awhile and gates of granger did not disappoint us! The gentleman that helped us treated us and the kids amazing. He did not give up. We appreciate the welcoming feeling he gave us and our kids. 😃 highly recommend Alex!

Ca
Review №11

Stated A/C Compressor was pushed up against coolant reservoir. When it had smashed the reservoir and was completely dry. And let it drive away like thag

xN
Review №12

Jesse McCombs did a wonderful job going above and beyond finding not only the best vehicle for me and my wife but what made the most sense for our budget. His dedication to us during this process was nothing short of amazing.Trading in two vehicles, he was able to not only offer us the best trade in price in town but also work with us on pricing for the cars we wanted most. He was committed to getting us into what we wanted and making sure we were happy. No wonder he is the Salesman of the Year 3 years in a row.The whole Gates team we worked with were wonderful people. They worked multiple hours after closing with us to make sure that we could get everything taken care of once and only have to worry about enjoying our new vehicles.With selection as low as I have ever seen it at other dealerships, Gates delivered the difference by having multiple options to choose from in various different ranges for me and my wife.Thanks to Gates we are both in our dream cars with the best financial situation we have been in ever with vehicles.I would recommend Gates to anyone anytime.

P
Review №13

Ive been to multiple gates locations all much closer to my house, but this is the one Ill keep coming back to. Marys the bomb and the mechanics do a great job paying attention to detail.

Ba
Review №14

I had to best car buying experience I have ever had! I went in just to look and ended up Coming home with my new car! Andrew aka BIG RED made my car buying experience the best! He made me feel comfortable and explained everything to me. Even when sitting me down for the first time he had me make a “wish list” of what I was looking for in a car. Turned out he was able to find the PERFECT car for me with everything I asked for! I also must mention Ralph did an amazing job at getting me financed with an amazing loan with great rates! He did everything in his power to make sure I was treated like family. In overall I would tell anyone to go buy a car from Gates! If you wanna feel like family and your well taken care of this is the place to go!

An
Review №15

Great experience!!! John Penister made the process so quick and easy. I love my new vehicle, and John got me top dollar for my trade. John switched my plate over and the whole experience was just full service. I really appreciate when people go the extra mile, especially when nowadays it seems like everyone wants to do the bare minimum. John even helped to detail my new car because he didn’t want me to have wait. I guess I’m just really impressed that there are still businesses out there that believe in treating their customers like they were family. Gates of Granger customer for life!

Au
Review №16

Mary from the service department showed she cared about our needs and was very thorough from start to finish. I chose Gates for years to repair all our vehicles. Their rates are reasonable and the turn around time is fast. Thank you for never letting us down. Much love to Gates in Granger.

Sa
Review №17

Dennis and his team get have been great! Worked with me and my insurance, got my car back looking great. They are the definition of great customer service!

La
Review №18

I have been going here since I moved from California and they are fantastic. They are very friendly and helpful. I won’t go anywhere else!

An
Review №19

The employees of Granger Gates are always professional and courteous. Their service department does quality work and are mindful of your time if you are waiting for work to be completed. I recommend them highly.

J
Review №20

The team at the Gates of Granger is simply AWESOME!We spoke with Mr. Tony who patiently explained about the cars available, and were then shown cars by Mr. Roberto and Mr. Mike. Mr. Mike helped us understand the nuances of car-buying. Mr. Roberto accompanied us during the test drive and was very patient.A special note of thanks to Mr. Chris, who said that they would take care of us, and they did.Thank you to Mr. Greg who helped navigate the finance part of the process.We never felt pressured into buying a car. They made the car buying process seamless.We highly recommend the Gates of Granger to anyone looking for a car. They treat you like family. Thank you!

Ka
Review №21

I just went for an oil change and inspection, but they were very professional and helpful! They answered all my questions, demonstrated their expertise, and gave advice. I’ve had bad experiences with dealerships in the past, but Gates of Granger put my concerns at ease. I’ve purchased two vehicles from here as well, and have always received the royal treatment. Such a great team atmosphere, excellent salespeople (especially John). Service time are subject matter experts. Will return for all my service and automobile needs in the future!

Ki
Review №22

I have been very pleased with gates of Granger especially Ralph and Roberto. They have been very helpful. Ralph has gone above and beyond to furnish me with a rental car while my car is being worked on. I would highly recommend them to anyone for their next car purchase or service.

St
Review №23

I had a great experience at Gates of Granger. I was greeted at the door to discuss a vehicle I had inquired about earlier on the phone. Soon I met Alex who told me about the vehicle. Alex was very helpful in telling about the vehicle and offering to help answer any questions. He was very clear about the the pricing and what the fees met when we were talking about the purchase.The staff was very knowledgeable and professional.

Da
Review №24

They are the best service center I have ever dealt with. They’re pricing and ease of scheduling are outstanding. The service advisors are knowledgeable and courteous. I highly recommend them.

Ch
Review №25

Nothing but great things to say about Gates of Granger! Andrew was amazing to work with. Mike, the manager, and Andrew found us the perfect car. Andy in finance made signing the paperwork super easy and took the time to explain everything so it was easily understood. I definitely recommend Gates of Granger!

Ja
Review №26

They went above and beyond! Give your body work team a raise gates!!! 🗣

Je
Review №27

We were stranded from out of town with a broken oil cooling pipe and Gates service department took wonderful care of us. Within a day they had our Toyota up and running at a fair price. They even called in their mechanic after hours to take one last look at it before we drove away. I could not say enough good things about them.

Sh
Review №28

Dan did a great job to quickly get my daughter’s vehicle in for an oil change when she was only home for the weekend.

Da
Review №29

Convenient drop off option the night before. All service was done quickly and communicated well. Will definitely be back!

Bl
Review №30

Alex was absolutely amazing! I was referred to him by a friend but of course had some doubts. Let me tell you though, I was not disappointed. He exceeded all my expectations and made the entire experience seamless. I appreciated his honesty and overall approach throughout the process. If you need a vehicle definitely go here and ask for Alex. He will make sure you get taken care of without a doubt!

Ce
Review №31

Gates worked with my son who is 22 and a first time buyer to find him the right car and get him the best rate! Couldn’t be any happier with his “new to him” 2011 Honda Accord! It’s a beautiful car and they gave him a great deal. Our salesman, Jerry, and the rest of the team at Gates of Granger were amazing! It gives us peace of mind to know that the vehicle comes with a lifetime warranty too. Glad we went to Gates and will definitely go back next time we are in the market for a vehicle.

De
Review №32

I absolutely love this place. I went to many dealerships prior to this one and nobody could help me with my credit score. Gates was able to get me not only a deal but the vehicle I wanted! I will be back in the future and will recommend everyone I know to come here! Thank you gates!

Ha
Review №33

Communicated well, quick and efficient.

Je
Review №34

Gates is always friendly they got me in right away, did my oil change and tire rotation quickly didn’t have a long wait I appreciated that so far my experience with gates Chevrolet has been awesome I hope it stays that way

Be
Review №35

Great service. I appreciate that they always remind me that I can get a discount on my oil change by bringing in the paperwork from the last one.

Te
Review №36

I love the place to take my car to get it fix thank you gates

CH
Review №37

John had been trying to sell me a truck for a couple months. His persistence paid off!! He found me everything I had been looking for and more with my Tacoma! Great salesman, great dealership, and I will definitely be back!

J
Review №38

Definitely would refer family and friends. Both employees were very professional and polite. Had both headlights replaced. Was in and out right away. Thanks for having such great employees.

Mi
Review №39

Went into Gates Im Granger to test drive a 4Runner. Jerry was accommodating and not pushy at all. I would refer him to anyone without a doubt!

Li
Review №40

Dan and Mary at the service center could not have been more helpful! Prompt, courteous and professional service. Highly recommend!

Br
Review №41

They have that tiger in the grass personalities at this gates location. Sold me a car that was like 2000 more then blue book cause Im gullible. Dont go here. They only care about selling you the most expensive item they have, and if not, well they will still overprice everything and rip you off

Ch
Review №42

Mary is great! She takes good care of you. I highly recommend Gates Granger as a service center.

Ro
Review №43

Great experience! Mary explained my car’s needs for repair. She ordered the parts. Called to schedule the service. And called to let me know it was finished. Car runs great. New tires make a big difference.

As
Review №44

The Gates team is amazing. They went above and beyond to find vehicles for myself and family that are safe and reliable. We are so appreciative and cant wait to continue working with them.

Sa
Review №45

My last car buying experience with the other place was less than pleasurable, but working with Andrew and the Gates of Granger guys turned this girls frown upside 😕🙃

ke
Review №46

I will shop at Gates Again Gates is a wonderful place to get a car

Ma
Review №47

Bought a truck from Andrew Claeys and couldn’t be more happy. Andrew is hard working, transparent, educational and an all around great guy that wants to get you into the right vehicle for you. He was very open with the numbers and what can and can not be adjusted. Andrew is someone you can trust when buying a car. After that, I went to finance with Ralph. I came in already approved for a loan but Ralph found a new lender with an extremely better rate (almost a full percent off). Ralph is extremely knowledgeable and informative through the financing process. When you buy a vehicle from Gates, you’re getting a hard working team that will make it happen. Can’t thank them all enough.

wi
Review №48

Gates and Granger is the only place I take my car. Service is fast and they always tell me if there’s anything wrong with my vehicle. Personal are always friendly and courteous. And the price is always right

Ma
Review №49

They did an excellent job on my Volt body repair. Car looks just as new. Turnaround was quick too. Would definitely return to them again.

Ke
Review №50

Mary and the team and Gates of Granger always take great care of us!

Ca
Review №51

Car wouldn’t start so I asked Gates of Granger to check battery & alternator. Replacement of BOTH was recommended. Took car to Batteries Plus for a second opinion. Battery bad; alternator held steady at 13 volts which is on lower side of normal when idling. Replaced battery only; problem solved & saved $650. Gates misdiagnosed a perfectly working alternator. Always get a second professional opinion!

Ro
Review №52

I bought my wifes vehicle and also mine wonderful people to deal with very honest and friendly will always go back to buy another one

Sa
Review №53

I love going to Gates of Granger and working with their associate, Tim Pelletier! I have now bought two vehicles through the company; first vehicle was smaller that I traded in for a larger upgrade. Each time I have gone there, I feel as though Tim really listens well to what I want and helps me to get it (and he doesnt push me to purchase something that Im not comfortable with). The rest of the team then works hard to help get the best financing possible (if its needed). I would highly recommend going to them--I know I plan to go for future needs.

Ol
Review №54

Andrew and Alex were awesome to work with! They found my husband and I the perfect car quickly and were so helpful. They understood exactly what we were looking for!

Cr
Review №55

This was our 3rd time going to Gates of Granger and as always, they were respectful and a delight to work with. Alex Murray is great! Thank you for coming in on such short notice and getting us something that was well worth our time! You all are the BEST!!!

Sa
Review №56

The staff is welcoming and friendly. I got checked in, needed service was done promptly and I was on my way. This is my second time coming in on Saturday morning and it’s so good to have a weekend option.

Ti
Review №57

Enjoyed my experience working with Tim at Gates of Granger. He went out of his way to help and wasnt pushy. Our old van had over 200k miles and we needed to find something reliable with space for my family. My budget had its limits so Tim took that into consideration. After looking at several SUVs and vans we landed on a 2013 Honda Odyssey. Tim had the patience we needed in our search. Gates got us he best financing possible! Thank you Tim... and thank you Gates Team for all your help. If you need a car go see Tim P. at Gates of Granger. You wont regret it!

Bo
Review №58

Thank you Gates for your fast and efficient service!Shout out to the great, friendly staff and mechanics!

La
Review №59

My vehicle purchase went smoothly, from sales to pickup it was a smooth transition. Roberto is the nicest YOUNG sales person I have encountered.Everyone worked together to meet all of my requests.I would definitely recommend Gates for future used car purchases, they got my sale, when I walked away from a Ford dealer who had handled 2 previous used car sales from both my husband and myself. Go Gates!

Sa
Review №60

Gates is always the easiest car buying experience ever . Everyone is always so friendly and helpful. Thank you Chris and all the salesman who make the experience amazing!

Lo
Review №61

Andrew was amazing in helping me find the right car for me!! He was friendly throughout and made sure I was happy!

An
Review №62

John treated us like family. He came straight through the front door and gave us a great price, along with an unlimited life time warranty!So far so good, I’ll be using Gates for all my family’s cars and oil changes!

Ju
Review №63

My second buying experience from Gates of Granger and Michael Gard. I was able to test drive several makes and models to find exactly what I wanted, in my price range. I have recommended my boyfriend,coworkers, friends and other family members and they’ve always been extremely happy as well! Throughout the years I have dealt with service,finance, and sales, all the staff at Gates have shown excellent customer service and friendliness and have gone out of their way to help me feel comfortable and at home! They will remain my dealership of choice! Jules

Da
Review №64

Let me start by saying that I work for a dealer group that owns over 50 dealerships of which the nearest one to me is over 40 miles away therefore I do my service work elsewhere. Gates has done nothing but exceed my expectations each time I visit. Mary is an extraordinary employee and they are lucky to have her! I have and will continue to recommend gates to friends and family.

Te
Review №65

Excellent service with quick turnaround. I highly recommend the service department at Gates of Granger.

Ta
Review №66

I’m a BIG fan of Gates! Always top notch!! We’ve bought 4 Toyotas over the years and keep coming back for regular service because we feel so well taken care of by the entire team and lifecycle of our vehicles.

Da
Review №67

Stellar place with great people. I want to give a shout out to Mary in Service especially for her professionalism and knowledge. I don’t see me or my wife taking our vehicles anywhere else.

Te
Review №68

Tim Pelletier took care of me. It is nice to feel like you can trust the car salesman. I know Tim is honest and a Christian. We need these kind of salesmen. Thanks so much!

Er
Review №69

I highly recommend NOT using Gates Of Granger service department, about 8 months ago on a Wednesday I took my car there for a routine oil change, to only end up back there Thursday AND Friday. They had messed up the SAME oil change twice causing my engine to not have oil in it for 2 in a half days. Friday upon “fixing” the problem and professionally trying to tell me what happened without saying the employee was just careless and I say careless because it happened twice with the same oil change that’s just carelessness, they tell me the next couple of oil changes are on them for all the trouble. After that I decided it was best to trade that car in. In June I go for a routine oil change before leaving on vacation and coincidentally they don’t recall the free oil changes they offered me for my troubles last time. I then refresh their memories of the situation and did not pay for that that oil change and everything was ok THAT time. I go yesterday to get an oil change which is suppose to be my next free one that I winded up paying for and they recommend rotating the tires so I tell them to go ahead and do that. After getting home yesterday I look over my tires and my black rims are now all scratched and scraped up. Yet another careless employee worked on my vehicle. I called to make them aware of the situation so it doesn’t happen to someone else’s vehicle and I get a thanks for calling, I will let them know… Needless to say I will not be going back.

Ti
Review №70

Gates of Granger was very friendly, helpful and outgoing and I liked that. I will be going back to buy another car from them. My sales guy, Tony Shelton, was very helpful and knowledgeable and my finance guy, Ralph C, was very friendly and helped me get into the payment I needed to be in. John helped out with the car when I went to pick it up and one of the service guys went and got me some gas, Samuel I think his name was. Thank you Gates of Granger, I love my vehicle its so cute❤ I would recommend them to the public if they are in the market for a vehicle. If they dont have the vehicle you are looking for th1en let them know what you want and they will hunt it down for you!!

Da
Review №71

Bought 2016 dodge mini van. Drove 2 hrs to check out. When viewed. Just traded in. Broken windshield. Broke front spoiler. Both replaced. Told sales person after test drive, needs front alignment and inside massive detailed. Went back 2 weeks later after. Windshield was replaced and front spoiler was replaced. Cleaning inside and outside very,very poor. No front end alignment. Signed on contract yesterday. Heard from sales manager will honor verbal agreement. Van is suppose to be delivered today with repairs, still waiting. Will not recommend any gates or will be back for another car.

Tr
Review №72

Found a real gem with John @ Gates of Granger. Processing my loan with my exact stipulations with Randy. These guys helped me get what I wanted. Go over and ask for John when looking to buy a new vehicle. You wont be sorry.

De
Review №73

I politely say as usual the Crew at Gates Granger are FANTASTIC. The convenience and Happy to take care of my Service needs will keep me coming back.Thanks John Foster

Ka
Review №74

Great customer service, fast and friendly! Thank you!

Be
Review №75

Tim P. Was very helpful in f me a good car when mine had to be towed and was able to have it fixed. He was very kind and helpful. I would recommend him to anyone who is looking for a vehicle. Thanks Tim P.!

Ro
Review №76

Mary and the rest of the service team were great. They were quick and did a great job.

Pa
Review №77

Good service. Took care of all our needs. Would buy from them again.

Ch
Review №78

I recently bought a car that had spots of sap all over it. Gates was going to buff it out for me. It took them 4 days to get this done. I had to request a loaner after 2 days because they did not offer one. I also had to call every day to see if it was done because no one communicated with me. They did get the sap off but my windows were all spotted with wax when I got it back. There were also spots on the hood where the wax was still on there. I thought it was very unprofessional, especially having my car almost a full week.

sl
Review №79

Made our visit easy, pleasant, and assured. Warranty is unmatched by everyone else. I couldnt say not interested. Price was right. Id say they worked with me. But there was no struggle getting our new car. We spent a couple hours here... And will spend a couple more when we decide to purchase another.

Em
Review №80

Have replaced the headlights 5x and have owned the car less than a year. This is a major safety hazard and any normal functioning person would recognize that replacing headlamps 5x in less than a year that there is an electrical problem that is the cause. The initial replacement happened 2 months after having the vehicle. If the car was in good working order when sold to me then why I am making replacements to the car less than 2 months later. Which I clearly demonstrated my own ability to take care of the car because I have replaced the tires and upgraded from the trash ones Gates provided, new windshield wipers, and other regular maintenance to which I have handle on my own no problems. It is problematic when Gates fails to do anything to remedy the problem other than me paying out of pocket to have the car fixed from an issue that originated before the car was in my possession. Clearly I am not going to pay you even more money to fix something that should have been addressed to begin with or disclosed as a potential problem. Unfathomable that they even had the audacity to ask me to pay for the repairs as well. Additionally, why would I have the very people who sold me the damaged vehicle repair the damage so they can do more shady work and/or damage my car further to which would all be on my dime. I will NEVER purchase a car under good faith that these car dealerships are disclosing all of the problems my next vehicle purchase will only occur when I can bring my own mechanic to take it apart from top to bottom prior to purchasing the vehicle. It is more than disgusting that due to one sale representative failing to give a proper disclosure that I am having to purchase a new extended warranty which should have also been presented with the car and pay for the repairs on top of a 5th set of head lights which have all been $75. Disgusting company that thinks it is more than acceptable to not disclose the right information even at the risk of jeopardizing the safety of a young mom and 1 year old little girl. I will not be purchasing cars in South Bend again there are no regulations or accountability from the dealers in this area. The man thought it was a good idea to mention how long they have been in business as if that is a good indication that they would not scam people. Quite the contrary in my eyes it just shows that due to people such as myself getting defeated due to the lack of professionalism to handle the situation in an ethical manner many people just never return for more business and no one ever sees their complaint so businesses like Gates get to continue to victimize more people. Just because you have been doing something for 90 years does not mean it is right, you just got away with it. It is just disturbing that money is more important than the safety of two individuals and operating a business with integrity. Equally disgusting that they have employees that try to insult customers by suggesting to the customer that they were negligent for how many miles were put on the car. When the point of a car is to drive which therefore puts miles on the car. Clearly do not buy from a car lot that encourages you to leave the car in your driveway and not drive it. I was trying to buy a vehicle so I could have reliable transportation for my daughter and I, not a safety-hazard lawn ornament. The amount of miles your employee was trying to insult me about was put on 26,000 by first owner/1 yr or less and 40,000 by me/ 1 year or less) and in the same amount of time by the previous owner Gates got the car from this still should not justify electrical issues. I will be doing my research before I make any more decisions or repairs concerning the vehicle definitely do not trust you guys as I am beginning to question the purchase in its entirety. I am not going to make more of an investment with you guys to have it wasted so I will be consulting other places before I make a final decision especially if I am paying for the repairs myself your “solution” offers me no benefit just gives you more money.

Ka
Review №81

Thanks to Michael Gaurd I got the car I’ve been wanting for a while! Definitely ask for him when you go he’s awesome and very helpful.

Da
Review №82

I recently used used Gates of Granger body shop.... The service was impeccable & the communication & speed of the services was outstanding! I definitely would recommend Gates of Granger!!

Fr
Review №83

Backordered parts, no call, no communication. Would NOT recommend.

Ne
Review №84

Best experience ive had at any dealership. Definitely recommend coming here .!

Je
Review №85

Bought my Ford Edge SEL from there! I didnt even know what I wanted to purchase 🥴🤦‍♀️ I got there confused and nervous Alex Murray pulls around in the perfect SUV for my little family! 🥰🤝 Somehow he figured out my favorite color (without being told) and all of the features I desperately needed for my job. I didnt have a clue! Such a great place and group of individuals. Couldnt be any happier!! Thank you!

Ro
Review №86

During these tough times in 2021 trying to find a new vehicle has been difficult and we did not want to buy a used vehicle. However at Gates Toyota they found us a 2018 4Runner with 24,000 miles and was very well taken care of so we purchased the truck. So far it has been fantastic. I will also say that because of Gatess life time warranty on the drivetrain made it a no brainer as far as I was concerned. Our sales guy Andrew was awesome and I did get a great deal even though dealers are not giving any deals, Gates really stepped up. With the lifetime warranty on any vehicle you buy from them under 100,000 miles it is the only dealer I will buy from, from now on. Gates and our sales guy were awesome and they have a life long customer.

am
Review №87

Andrew Big Red was amazing at helping us get my son a car!

Ja
Review №88

Alex and John made it super easy for me to trade my 2016 Nissan Rogue in, and upgrade to a 2019 Nissan Rogue Sport.The men at Gates of Granger have always treated me very well with respect and I will continue to do business with them!

Ri
Review №89

Great personal service. Why I come back.

Au
Review №90

First time auto loan customer and with decent credit we were able to get approved for a seven seat SUV to fit the whole family.

Au
Review №91

My experience with the service team has always been very positive. I wish I knew the name of the woman behind the counter but she has always been very courteous and helpful - her customer service is top notch, to everyone she meets.

Ja
Review №92

I have never had a bad experience taking all three of my cars there in Granger for oil changes tire rotations I have no complaints whatsoever the people that have helped me have always been nice, polite, and professional you got a great crew there. Great price also.Dan Yost was the last person that took care of me. Great service. ThanksJack Mell

Jo
Review №93

Nice cars, great customer representative.

sp
Review №94

Great crew at Gates of Granger, I get my oil changed here regularly and no matter how busy they are I always get prompt and courteous service. Would definitely recommend over any other.

M
Review №95

Excellent time working with Andrew Meeks. Very helpful with the process, and follow up. Andrew was very accommodating to the timeframe I was needing to have the entire process completed in.

Do
Review №96

Excellent work. Through in their diagnosis & making sure all the components in the coolant & transmission were looked at after the radiator internally cracked & coolant was mixing with transmission fluid.

Ju
Review №97

A very welcoming experience. Everyone, including Jesse and Ralph were so helpful and friendly. I would recommend Gates to everyone!

Er
Review №98

They did a great job fixing the repairs on my 2015 Rav4 after I had wrecked it. It looks better than when I bought it!

Se
Review №99

Working with Tim and the Gates team was comfortable and professional. Our family already enjoys our minivan. Thank you!

Ki
Review №100

We had a great experience with Alex buying from Gates of Granger. He made the process very easy and enjoyable. We would highly recommend him to anyone!

Information
100 Photos
100 Comments
4 Rating
  • Address:12815 IN-23, Granger, IN 46530, United States
  • Site:https://gatesofgranger.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website
  • Phone:+1 574-237-4101
Categories
  • Auto body shop
  • Used car dealer
  • Auto repair shop
  • Car detailing service
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7AM–5PM
  • Tuesday:Closed
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–6PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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