Modern Hardware Inc
1500 Kalamazoo Ave SE, Grand Rapids, MI 49507, United States
Modern Hardware Inc
Review №1

I love this little hometown neighborhood hardware store! Its HUGE inside! They have everything you could need and so much more to upgrade! Ive even special ordered my house number plate.... Its perfect and everything I wanted! They have the best most kind staff who are always willing to help! And their prices are great! Its not overpriced at all! I highly recommend doing here. Youll find something you need for sure!

Review №2

Very nice & helpful staff. Amazing variety & huge selection of cabinet hardware along with regular hardware store items. I do not know the prices. Never saw so much cabinet hardware in one store before.

Review №3

We called ahead to ensure this store could mix a paint color for us. The staff member on the phone confirmed they could. When we arrived, neither staff member were able to mix paint because they didnt know how. The staff person on the phone could have told us over the phone that nobody on shift was able to perform that task today. Wasted an hour round trip for nothing. Please train your staff properly. It sounds like you have great products, but this is low quality customer service.

Review №4

This place is seriously packed with lots of high quality products...way nicer selection than the low quality stuff at those big box stores. Its truly a legit hardware store for those home projects. A gem in Grand Rapids.

Review №5

Called on the phone to ask if they had what I needed in stock the person who answered told me they did so I drove across town only to find out that it was not the correct information so it wasnt my first time going here and it will be my last. Sad but true I did not appreciate how my business was handled so I will take it elsewhere I dont have enough time in my day to deal with nonsense or misleading information so with that being said please value your own opinion because Im sure other people think its a great place!

Review №6

Nice place with helpful people. Many times these places have what the big box stores dont.

Review №7

Great place to get hardware you cant find anyplace else. Very friendly and helpful. Fun place to visit.

Review №8

Well today I must say---#GIRLSRULE! Ariana was definitely ON POINT for this project Ive been trying to get done AND with her expertise-- YES! Watch ME! Paint, tarp, epoxy glue and a kind listening ear and open heart-- Well, let me say to ALL THE AWESOME STAFF there-- Shes amazing! LOL! I know I can be finicky and a perfectionist-- Yet Thank You for being patient and kind with ME!Bless You All!

Review №9

Great neighborhood hardware store. Friendly and knowledgeable staff. Great stock

Review №10

Hardware as in cabinet hardware so knobs, pulls and hinges, lots to choose from.

Review №11

Excellent selection of cabinet and door hardware. Staff is also very helpful and knowledgeable.

Review №12

Always professional and overly helpful. Great selection of hardware from low to high end. Thank you.

Review №13

I was able to get everything I a smal project at 🏡 and was quick and easy to find the items i needed!

Review №14

Great customer service every time I go here.

Review №15

Great hardware store. If they dont have it, you probably wont need it. Screen repair, paint, tools, etc.

Review №16

Great local hardware store. Has almost everything you need on short notice.

Review №17

Nice neighborhood hardware store. staff are helpful and knowledgeable.

Review №18

Great hardware store. Ive been coming here for decades. Staff are always helpful.

Review №19

Great neighborhood service, they have what you want and I support local businesses

Review №20

Awesome little hardware store. Wish they were open past 5pm for those of us working till 5pm, but that’s ok. Closed on Sundays.edit: the closing at 5pm is due to their COVID schedule. My mistake! Stay safe. I appreciate your store and staff!

Review №21

Way over priced on just about everything. What they want for cabinet knobs is extortion. Even antique places dont want that much. Not good... Grand Rapids economy is not that great.

Review №22

Service excellent, clean store, all my needs were met for products.

Review №23

My go to hardware store. If they don’t have something I need, they’ll order it and have it in a few days. They’re also taking COVID seriously. Thanks for wearing masks and making your customers do the same!

Review №24

This place is solid. A variety of options for nearly all projects, and some home renovation items as well. Come here before Ace or any other hardware store. Prices are also very fair. Customer service is amazing.

Review №25

Sometimes pricey, but the staff is always helpful and courteous!

Review №26

Always great service. I needed a set screw and the young gal that helped Mr out was very knowledgeable., helpful and patient.

Review №27

The store is nice. However I do not appreciate the level of communism that I have to endure in order to come in your store. Well I dont completely blame you I do blame you for following a tire its orders and then act as if their laws... very sad

Review №28

They are amazing here and so willing to help you

Review №29

Wont be visiting again...

Review №30

Went to web site and it said open til 8 pm Now that I drove here I see Modern Hardware closes at 5 Color me not happy

Review №31

To pricey and if your a black customer you will be followed and watched

Review №32

Spent an hour and a half or so wandering around Lowe’s searching for various items. Walked in to Modern, had a staff member direct us to the exact screw size we needed, locate a car license plate replacement light and a few other items we couldn’t find at Lowe’s, and walked out in less than 8 minutes. I’ve never left Modern disappointed!

Review №33

Every employee seems very knowledgeable and offers great assistance. The quality of their products and tools are also above average. If your looking for something thats more exclusive and you cant find it at Menards, Home Depot, or Lowes... I bet you can find it here.I accidentally reviewed you guys at 2 stars, after seeing your reply I wanted to make sure I get the record straight!

Review №34

The best unique hardware store in the city! Expensive but you get what you pay for.

Review №35

I have had nothing but pleasant experiences each time Ive visited modern hardware. The staff is always friendly, knowledgeable, and ready to help. Todays experience was no different. Tony helped my boyfriend with his hammer and got us everything we needed. We live 25 minutes away, but always make the trip to modern hardware because we trust their staff and always feel very welcome. I will always recommend visiting this place!

Review №36

Beautiful. Everything and anything. Great and helpful staff. Best of all is that they know when not to help. If you do need anything, they are right there with vast knowledge about whatever you need! Might not be as cheap as some, H... D...t, but very close to the same pricing and well worth the few more cents! Great Place! Old school ma and pa hardware feel with selection and pricing of corporate. Take your kids!!!

Review №37

Paired with employee when I walked through the door told isle 12, then another employee showed me where on isle 12 then she looked up part number for mandrel to go with cutoff disc, found last one and got hacksaw blade. In and out in 5 minutes!

Review №38

Very knowledgeable and helpful. I went in not knowing what I needed, and ended up having all of my questions answered as well as the products explained to me. I now feel comfortable finishing a project that I didnt even know how to start.

Review №39

Modern Hardware is an amazing place. You can find things here you may not find elsewhere. Like hard to find cab hinges. I always like to say that if they dont have it you dont need it. Associates are very helpful. I truly appreciate having them around.

Review №40

Modern Hardware always has helpful staff and the products your looking for.

Review №41

The staff here is incredibly helpful and they always seem to have what I need. Prices are more than reasonable for the location. Highly recommended.

Review №42

Highly recommended...Excellent service.Very knowledgeable and friendly staff.They carry a wide range of items.

Review №43

I went in looking for Terro fruit fly traps and was told you were out and they were discontinued. Went home, looked up on Google. They arent discontinued, in fact they are widely available. Maybe I should skip Modern next time....

Review №44

Great service! They have everything, parking is close, and the staff walks me to what I need and then tells me how to install it. I walked in with a metal piece that fell off of my swingset. I said, i need this. 5 minutes and $1.49 later, i was back in my car with that piece. I love this place.

Review №45

Very knowledgeable staff. If they dont have something, they will try to find out where you can find it. One of the only places where you can buy just one screw if you only need one. Also, they hide a golden hammer for children to find, and give them a treat when they do. One of the only places in town that sell Blum European hinges, and where you can try on and buy Occidental Leather brand gear.

Review №46

Didnt have what I needed, their prices are high

Review №47

Love the staff great prices nice home town feel

Review №48

This place has it all

Review №49

Customer service was astounding [y hay personas que hablan espanol tambien]. Found what we needed in less than 5 minutes for our sink, checkout was smooth and fast, and their product knowledge is phenominal. Definitely checking this place out first the next time we have a bigger improvement project on mind.

Review №50

Very nice store with very friendly and helpful employees!

Review №51

Local hardware. Handy way to skip a trip to the big box store.

Review №52


Review №53

Salesperson helpful but wish you could set an appointment and theyve looked and researched whats available that theyd recommend based on what you are looking for in hardware. Walked out with a sample in 3 sizes, so at least its a start.

Review №54

Extremely friendly and helpful staff. Great selection of products.

Review №55

Super helpful and saved me a ton of money by suggesting a cheaper hinge. Its a hinge for cryin out loud, I dont need a name brand hinge. Thanks Kip!

Review №56

Nice neighborhood store with a friendly helpful staff. Weekend hours are somewhat of a conflict.

Review №57

Great selection, even better staff.

Review №58

Great service excellent staff and knowledgeable

Review №59

Been going there for 10 years, very helpful staff

Review №60

If you need it they have it. Much better than a big box store

Review №61

Very knowledgeable. This is where I go for all of my cabinet hardware!

Review №62

Great neighborhood hardware store its where you want to go when you have questions and you want to understand the answer they give you.

Review №63

Amazing work with locks and keys. Nick made keys for two locks from scratch. I didnt have keys for my storm doors at all. Amazing customer service!

Review №64

Great local hardware store...a quality business

Review №65

Very helpful staff and Huge Selection of Products!!

Review №66

I like how helpful the staff is. They dont always have what you need but I would definitely recommend them as a local hardware store.

Review №67

Great selection of hardware. Very friendly and helpful

Review №68

Great staff and owners. Rare that we are in GR and need things, but when we are we go to Modern Hardware.

Review №69

Clean store and great customer service a little pricey on some products though

Review №70

Modern Hardware never fails to deliver! The service is great and you always find what you need -

Review №71

I needed cabinet hinges. They had a good selection and I was able to get what I needed in 1 trip

Review №72

Fast and friendly service

Review №73

I always like shopping there, staff is very very helpful and friendly and knowledgeable !

Review №74

Great service they will help you find what you need or tell you where to get it

Review №75

They were nice. Yet,Our package was note th

Review №76

Good place for your daily household things

Review №77

Fantastic place if you need hardware, they have it all

Review №78

Nice and clean, but very expensive compared to other hardware stores!!

Review №79

Its always a wonderful place to shop

Review №80

Staff is super helpful, but limited selection

Review №81

Great service and selection and great people too.

Review №82

Staff very helpful in finding what I needed!

Review №83

Family friendly, knowledgeable staff, snacks for kids, and great hardware!

Review №84

Very helpful everytime I go in😁

Review №85

Love the ladies at the hardware desk, very knowledgeable.

Review №86

Decent selection and very knowledgeable staff.

Review №87

Great service, quality tools, competitive prices

Review №88

Great service.

Review №89

Had ALL the import hinges for my kitchen cabinets....nice help there also.

Review №90

Great place

Review №91

Friendly staff with a good selection

Review №92

Went for one thing and ended up buying more

Review №93

Helpful, friendly quick service😄

Review №94

The staff really know where to find items.

Review №95

Very poor customer service

Review №96

Very friendly, helpful staff.

Review №97

Local and knowledgeable, the guys are a wealth of information.

Review №98

I like the fact it is so close to us.

Review №99

They have good architectural hardware

Review №100

For the most part they have everything that I would expect to find in the hardware store

100 Photos
4.6 Rating
  • Address:1500 Kalamazoo Ave SE, Grand Rapids, MI 49507, United States
  • Site:
  • Phone:+1 616-241-2655
  • Hardware store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Assembly service:Yes
  • Service guarantee:Yes
  • Quick visit:Yes
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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