Im in the slow process of updating my laundry room. I had Godwin Plumbing come out to move a drain for my washer. They came out pretty quick to give me an estimate and then set up an appointment to do the work three weeks later. Each time they were very prompt in their arrival time, professional, quick, and courteous.Gene and Adam were out each time. They did a great job.Im always happy with the service at Godwin, either when we go into the store, call, or have them come to the house. They are very knowledgeable and helpful and I plan to use their services again when we need it.Thank you Godwin Plumbing!!!
Had no hot water and the office thought hot water heater needed replacement. Got appointment the next day. Technician Tim came out and diagnosed it as a hot water heater problem. He layed out all the options to replace and costs. After we chose our option, it was then a new hot water heater was delivered by another person. No heavy pressure at any time in our decision!!! Tim was awesome: very professional, very knowledgeable, & very pleasant!!In my opinion, there is no other plumbing service than Godwin Plumbing!!
Had a plumber come out on 10/25/21 at 8:15am to do a yearly check up on my sump pump. The plumber never cleaned the crock, never took out the sump pumps (2 are in the crock) to do an inspection to see if the pumps needed to be replaced. The only thing the plumber did was pull up on the switch and that was it. Every plumber I have out here, takes the pumps out of the crock, give each sump pump a good look over. My drain tile has sand that comes in on one side and that sand gets in the crock. The clown didnt even take the pumps out to get the sand out. I didnt argue with the plumber, if the quality of service was this bad, I didnt want him taking the pumps out, and putting them in wrong after cleaning the crock. This plumber never did any of that. Ive noticed that Godwin plumbers have not been very good at my house the past couple times they have been here. I will be going to another company from now on.
I hired Godwin after a company we hired botched a job in our basement. Jim and his crew was so awesome, they were so respectful of my property, my time and my concern. I wish I could give more than 5 stars. Im so happy with the results of the job.. thank you Godwin Plumbing... youre my plumber for life!
Godwin came out to my house and repaired/rebuilt two faucets (kitchen & bathroom) as well as an outdoor spigot. They did a great job, and their fee was a fraction of their competitors, who charged me twice as much as Godwin to temporarily fix the kitchen faucet earlier this year.
Staff was very helpful over the phone with my inquiry and obtaining the merchandise for me when I went to the store. Im very grateful for kind, thoughtful, professional workers and their courteous assistance.
Needed a glass window cut to size and they had it on hand to cut. Fast service and all smiles around. Everyone there, were very helpful in helping me out. Not to busy at that time and very clean in the store to going shopping. If I needed some items, they would have it. Good job...
Best decision I made remodeling my bathroom, going here. Their knowledge about plumbing, saved my project. I was totally stuck, walked in there and everybody was super friendly and didn’t judge me that I didn’t have a clue what I was doing, absolutely helped me be successful in my project! Best place ever for advance and knowledge.
I think that they may be the only company around that will sell AC & furnace parts to the public, so its a valuable service and I appreciate it.However, today the guys at the parts counter over the phone told me they dont sell parts over the counter (they do) and refused to assist me unless I brought the old part in. I could find all the information online in less than 3 minutes that they would need. As if their shop exists in a different century.
Godwin’s got what you need! Why waste time going to a big box or other store when you can have friendly knowledgeable help at Godwin. I had a difficult plumbing project requiring a specific Vinyl nut and the associate was good enough to open a package up to get me going and then ordered a replacement for the store. Service like this is unheard of these days and all my experiences there are so positive.
Allen and Clint came out to replace a leaky tap and old water shutoff, and did a fantastic job. They were polite, reasonably priced, and I feel like the work is solid! Highly recommend. I’ve had negative experiences with contractors before and these guys hit it out of the park.
I went to Godwin to purchase a faucet part. After providing a part number, the service counter employee gave me the wrong part. I paid for it and had to come back to return this part. I went back to the service counter to get the correct part. The employee said there were none available and turned around without offering any help or alternative. There was a serious lack of professionalism, unbecoming of Godwin’s supposed reputation. I would suggest hiring employees with more industry experience. Based on this experience, I will take my business elsewhere.
Good service, good job, wonderful people to work with, on time and neat very polite . What more could you ask for.
Purchased a kitchen sink and faucet. They have a very nice showroom and large selection to choose from. We worked with Maggie and she was wonderful! Highly recommend
Our 25+ year old water heater died Friday night. Called Godwin on Sat morning and the plumber was at our house, with replacement water heater, by 9:30. Direct fit replacement so no real issues except broken shutoff valve on supply line. All work done by noon.
Had toilet problems which they fixed right away - and faucet problems that required new hardware. We had a power and water outage - they rescheduled as fast as they could around it - much appreciated.
Great service and very knowledgeable about what I needed to get my plumbing job done
I love godwin plumbing there slogan is Godwins got it that pretty much sums it up
Great hardware store. Many helpers.
They always help you find everything you need!
Great place, always have the hard to find components and knowledgeable staff it back it up.
Good assistance always helping me to find hard to find item.
Used them years ago and was surprised at how quick the process was, then recently went in for what I thought was the replacement part I needed and they set me straight and provided an education that I ended up using my next two fixes!
I had Godwin come look at my water softening unit bc I noticed a huge increase in iron in our water. They came out, looked at the unit, said there was nothing wrong with it but that I did, in fact, have more iron in our water. They charged me $176 for less than an hour of work and absolutely no solution. The gentleman that came out was nice, however had no answers other than I could consider spending $1800 on a bigger unit that may or may not help. I will not be using them in the future.
We always get good service from Godwin Plumbing.
Their motto is true. God wins got it. They have everything
We use Godwin for everything plumbing/heating/cooling related. They are fairly priced and very responsive!
I have to go there for work from time to time. Even if i bring a good sized list there is always a polite,kind,helpful,knowledgeable person willing to get everything thing on your list. If you have questions,someone there has the answer.
I really appreciate the very good work at Godwin Hardware & Plumbing for installing my toilet and vanity sink in my basement on September 18, 2020. The Project Manager Jim Mucha, and his contractors done a very good job and was very professional with the 2 day project in my home. I was very satisfied and pleased as a new customer with the new invoice price. At Godwin Hardware & Plumbing I will highly recommend them for any home service repairs and home projects.
I can’t say enough good things about Godwin. We had a water heater go bad and we needed a new one stat. They got us on the schedule and got it done fast and to code, $150 under estimate and $700 less than the other quote I got. Mike was delightful - he explained how everything worked and told me the how and the why of everything he did. He wore a mask. He was incredibly personable. He didn’t talk down to me, as men in certain industries sometimes do to female clients. Thank you, Mike! You rock!
Reliable, on-time, professional and on budget. Thank you for fixing my plumbing emergency!
They have all your specialty ideas the chain store dont have.
These guys have all old school parts for faucets and new faucets they have a great show room awesome costumer service.
The great people over at your organization have taken care of my needs in multiple areas for years! I have a water treatment system through you guys and you take care of all my heating and cooling needs as well! I had the pleasure and opportunity to have my heating cooling system replaced last month by your great team! Installation went absolutely flawless in both the guys were extremely pleasant and accommodating of my disability. After installation I noticed that the guys accidentally made a dent in my wall when removing or bringing new equipment down to the basement. Godwin fix the dent in the wall with no questions asked or more money required! Highly recommend will continue to use you for years! :-)
Just had Godwin Plumbing come this lat week and I would HIGHLY recommend them. We had a leak after installing our dishwasher (ourselves 😬). They came in, did their job, and left. We have had other “big name” companies come and we had to spend 20 mins being convinced of other services we did not need. We are very pleased with the service!
Love this place! Always quick and convenient. There staff is pretty knowledgeable if you need guidance with a project. This is my first stop.
Very nice showroom/selection of high quality faucets/sinks. Knowledgeable staff. Ordered bathroom faucets, towel bars, tissue holders.
Called at noon to have a new water heater installed. It was installed by 2:30PM, and $100 less than what was quoted. Quick, helpful, and professional!
Joe handled the details of my purchase very professionally. It was worth the trip to Godwin hardware. God Bless 😊
In the 11 years weve lived here weve probably had them here half a dozen times. Every single time theyre on time, efficient, thorough, and get it right the first time.
Called these guys to replace my hot water heater. They provided great over the phone service and were able to come out quicker than expected. The plumber doing the work was nice and had it done in a few hours. After all that, I thought their rates were very fair and reasonable. Would definitely recommend!
On the one hand, they were able to figure out and track down the obscure part I needed (which was legitimately impressive). On the other hand, the employee that helped me (Ken) spoke to me in an infantilizing tone, as if I was an idiot and/or seriously inconveniencing him. It was not professional.Oh, and generally poor usage of masks by employees in the space.
Happy with the prompt, efficient service.
Al at Godwin Plumbing is great! Had a coolant leak in my Fujitsu Halcyon two head mini split that two other companies, including the original installer, could not fix. Not only did Al find the problem, but he was happy to explain along the way everything he was doing, which I appreciated because I think of myself as handy and like to learn. I have nice cold air now, and the fees charged were completely reasonable. Godwin is my new go-to AC service company. Thanks Al!
Very happy with the service that Mark provided. Replaced some copper piping in my water system that was plugged. Water pressure was restored.
Love this place, EVERYONE that works there is ALWAYS so helpful.
Make sure you confirm their work before you sign off on job. They didnt perform installation as required on written work order and when I called multiple times they were not responsive.
Great job. Knew what he was doing and did in a timely manner. Doug was very professional. Thank you. Job well done.
I really like this store. If you need it they got it. It would be nice if they had more stores. I remember they had one on alpine many years ago. Really like the service.
Ivanrest hardware is the best. Been going there for 20 some years and luke and his crew are always very helpful.
Very helpful, and almost expert level knowledge. Nothing like lowes or home depot.
Sales lady in showroom was so helpful... watch out for the help desk, they will eventually help you. Thanks Jim.
I came in to get a new diverter for my shower. I was expecting to pay a considerable sum for a new valve. Instead of selling me a new valve the salesman rebuilt it right on the spot. It only cost me $2 and some change. Now that is real customer service. I will be back.
Best heating and cooling company in town! Professional and tidy, great work by Brian. While he was here installing the new toilets, the water heater (that is on its last legs) was having difficulty staying lit. Brian took a few minutes and drained the pan so we could relight the pilot light, assuring hot water until the new unit could be installed in a few days. Just an awesome company!
Always great service and very friendly workers.
Awesome service sand fast I needed a plumbing part and they took care of me
I am no longer hitting the big box franchise stores they have been a waste of my time. Godwin Hardware is Top Notch, Friendly, Knowledgeable and a locally owned. Try it out and Please Support them.
A big thank you to Paul at Godwin plumbing, my heater went out, so i called Godwin, they said they can send out a man that day between 12;00 and 5;00, they sent out a very nice, polite young man named Paul,, i showed him the heater and told him what happened, and he had it back up and running in 5 min, and the price was great too, thank you Godwin and thanks again Paul
They always have the parts I need and great customer service.
These guys are the best you can get in GR. They are reasonably priced and wont try to sell you a new house when you just need a quick fix to your HVAC or plumbing. Service call was quick and both Sandy and Allen are professional and kind everytime I needed their help.
Godwin came out to repair/replace an old leaking outdoor faucet for me. I was happy overall with my experience and thought the technician did a good job. The only things I was not satisfied with was that I wish I would have known he was going to remove my entire old faucet from the house and replace it rather than just repair the old one (because I think it was repairable). The new faucet is not made as well as the original one and has lots of plastic parts and it really sticks out and is unsightly on my old brick house. Had I known this is what he was going to use ahead of time, I would have talked with him about another possible option or even running out and picking up a different faucet myself for him to use. Also, he hammer drilled into the brick mortar to run Tapcon screws into the side of the house to fasten it to the house which I would have preferred he did not use. Tapcons rust after a while and, a lot of times, the concrete/mortar around them starts to crumble from the drilling and running them into the drilled hole. The drilling also chipped a rather large chunk of brick out from around the faucet. I would have preferred no screws at all and just sealing around the faucet with a silicone sealant since the copper pipe on the faucet was sweated to length to the pipe that feeds that faucet inside the house holds it in place anyway. Ill probably end up removing the screws and just using a sealant to fill the holes and seal around the faucet and maybe some mortar patch to cover where he chipped the brick or even eventually replace the whole faucet with something that looks better and is of better quality. Overall, I was happy with the job and he did stop the leaking which was the biggest concern and they fit me in quickly which I really do appreciate, but I just wish the tech would have communicated/consulted with me on a couple of things first.
Great hardware store. Plumbing section always has the parts I need for my DIY projects and the staff offers great expertise. Russ is a rockstar
They remain the top hardware store in the area, even if there are many other fine hardware stores.
Great range of products, great staff!
Awesome trip to Godwin plumbing. I have no idea what the technical name for stuff is and the guy at the counter knew exactly what I needed by listening to me and looking at parts I brought. They had all the small parts I needed and even cut a pipe for me.
Mike came out this morning to fix a kitchen sink leak. He was fabulous! Energetic, humorous, quick & efficient. He even asked if there were other opportunities so I had him fix our leaky bath faucet also. Not only was his work done well, he was also very conscientious about covid. He wore a mask and offered to wipe down my debit card after he swiped it. First experience with Godwin and certainly wont be the last.
Doing a plumping project. Brandons help was great. Very knowledgeable and friendly. He also anticipated things I didnt.
Very courteous and very on time the experience was nice I would call them again and highly recommend them for any service that you need very very good people to work with
Great outfit!
Always have what the big box stores dont, make this your first stop. Extremely knowledgeable and helpful staff.
What a great service tech. He explained the problem and the solutions. Options were offered. He was very knowledgeable and efficient. Thanks so much.
Our disposal stopped working. He found it was just because we didnt use it for a while. He losened it and got it working. Charged us only$25. He could have sold us a new one.
Excellent products and service
These guys are very professional, and very friendly, and show up when they say that they’re going to
Paul and another tech came to help at our barbershop. They were very friendly and helpful. They quickly figured out or heating issue and fixed it very fast without trying to sell us on a new unit. Highly recommended
Upon calling for help with my water heater I was denied any service for having a water heater brand they will not touch. Even after pleading and explaining that the issues at hand might be something with a separate part still said no. If you want to work with Godwin you best make sure that any future purchases you make is run by them first.
A+++. Very knowledgeable staff. High quality selection of merchandise.
They are very knowledgeable and easy to work with.
Any plumbing problems definitely go to godwin. They have knowledgeable plumbing staff to help you fix any plumbing. 😁
I called Godwin to do the plumbing portion of my kitchen remodel. They came, but instead of just doing what i asked, they did an excellent job telling me that the plumbing portion of my plan was perhaps missing some important steps, and took the time to explain how the plumbing part of the plan should be, and why. It made great sense! I really appreciate their candor, honesty and help! Theyll be back when the plumbing portion of the RIGHT plan is due! Thanks Godwin!
Godwin was amazing! I appreciated their service. They gave us the best price (compared to three other quotes) and truly took care us. Rob the employee who helped us out even left us with two space heaters which saved the day! I highly recommend Godwins services and would easily choose Godwin for any other job from here on out.
On 5-20-2019 I had work done by Godwin. Excellent, quick and friendly service. I had a leaking outdoor faucet and it was fixed in a jiffy at a reasonable price. I cant remember the plumbers name but he was great! I definitely will use Godwin again.
Friendly, professional, extremely knowledgeable, very cost friendly. After checking with others that could not fit me into their schedule for another week to repair an urgent situation, Godwin Plumbing made it happen in less than half a day. In and out super quick after ensuring everything was properly working. Answered any all all questions and even provided some tips. Loved the service.Thank you Godwin Plumbing!!!!!
Every time I walk in to pick up something I am greeted by the staff.I recently had work done on my Cub Cadet lawn mower. The mechanics were very helpful in the process of working on the warrantied engine. They kept me informed throughout from start to finish. My experience with Godwin Plumbing of Ada has been nothing but exceptional.
Seriously the best company. We called yesterday and they came out today and gave us a quote the cheapest quote we even received for a central air unit as it being high efficiency as well. They seen I had kids when they did our estimate and when we signed papers for them to instal they brought us a brand new air conditioner to get us through 3 days until they can install our system as today is a weekend. Thank you for everything we are beyond happy and cool in this high heat temps.
Godwin plumbing is great to work with. They are efficient and professional and knows how to take care of their customers. We had an A/C unit put in by Godwin and they did a great job! Not only are they good at what they do in the homes but they are also knowledgeable and helpful when you go to their store. They listen and treat you like family. Thanks Godwin for what you do for our community!
We’ve used Godwin a handful of times for our plumbing and have always been impressed with their level of service and honest approach. Recently we needed to use their emergency hotline for a leak leading into the basement and within an hour, Mike came out and saved the day. Highly recommend this company.
Feels like you are working with family, they care about you and the issues you bring them. Steve is great!! They have gone above and beyond to help and complete my repairs quickly and for a fair price. I highly recommend you use them for all your plumbing/ heating and cooling needs.
Godwin is the best! I appreciate the experienced technicians ( Russ & Steve are our favorites!) that provide fast efficient service and fix it right the first time. The office staff has always been so friendly and go above and beyond to be accommodating to my schedule. If you call ask for Kathy. She is so nice! I never have to worry because I know who to call for all my plumbing & heating needs. Thanks Godwin!
The customer service is great. I had a capasitor go out on my A/C on the hottest day of June. Called Godwin at 4:15 pm on a Saturday to see if they had my part. They called me back saying they had it. Took me over half hour to drive there. The person who took my call said he would wait in parking lot after closing time for me to get there so I could get my part and fix my AC. Great people and customer care.
Best plumbing store in town. Huge variety of parts with knowledgeable staff.
I have gotten my kitchen sink pipes fixed and just got a hot water heater today. I had an awesome plumber who did both jobs- and I think the quality of work and product are high- with decent prices. Overall I feel I can trust this company and that’s worth millions to me!!!
These guys are awesome. Very helpful and had me in and out quick with a very successful trip. Had no clue what i needed and these guys came through. I definitely would recommend. And i will be back in the future. Rare to leave a place satisfied and i am. Big thank u to these people here. They know their stuff.
Amazing company, the reviews are spot on for them. If you need plumbing they are the ones to go with. They gave me a quote and I said it was a fair price. They did the work and then I got the bill and it was less than the quote......... How many companies these days would do that? The Plumber that came was very professional too. 10/10
Stocking everything i needed. Great service also.
Had a key made. It worked. Friendly and competent.
We have been doing a bathroom remodel. Everyone at Godwin has been very helpful. Most of the time their prices are the same or better than prices on line. A few items have been higher. 4 out of 5 we purchase from Godwin, due to their pricing and outstanding help with questions. Nice showroom too. Recommend them often to friends.
Godwin has great people, excellent service, a wide selection merchandise, and hidden treasures.Be it hardware, lawn and garden, tools, or especially plumbing supplies, you can find it at Godwin Hardware.Yes, prices may be a little higher than the big box stores. But, the staff and their knowledge and service more than makes up for the extra cost. Plus, you can buy the quantity you need and not a box of 20 when you need just 3.
Love Godwin! 3 weeks ago we had them fix some toilet/plumbing issues, did an amazing job! Today they came and fixed our air conditioning in our house. Matt was the HVAC tech today and was very friendly, knowledgeable, honest, and efficient. Lifetime customer here!
Our experience with Godwin has been amazing. The entire process of replacing our furnace was very easy with each of the individuals we worked with making sure we understood the process and what would be best for our home. We also appreciated the extra time that was spent helping use learn how to operate the system the in the most effective way possible.