Staff is very unskilled and inexperienced. Came to work on my fabric only to find the clerk cut a hole in it. Training would be helpful. This was a disappointing experience.

A Good Clean Store with PRICEY ITEMS for All Your Sewing & Crafting Needs! A Bit More Expensive Than Other Stores Nearby, but They Will Usually Have the Item You Are Needing When Others Dont!🤗Ms. SMILEY!

I’ve been going to this store for about a year now. I love walking around and shopping; however I have never been checked out in a timely manner. I am genuinely curious as to why there are four registers when only two are used. Put some product in their place, so customers don’t have to assume you’re understaffed when in reality, this is your norm.

I. Love. This. Store!!! If I cant find what I went there for, theyll order it from another store.

I paint Birdhouses and Birdfeeders.JoAnn gives me the opportunity to be more creative with the houses and offer the opportunity to others...

They have a huge selection of arts and crafts materials! The employees have been helpful to me, and the store is set up well. Ive purchased yarn and material for blankets here.

Lovely store. There are always sales and coupons available. Its a large store that is clean, well organized, and great selection of craft items and more.

Overall I really did like this store. Its better than the Holland location. Its much bigger and more organized. However a few things...what is the deal with the overwhelming smell of weed when you walk in? Its absolutely crazy! Ive been in there twice now and with different people on different days and we all have smelled it!!!!! The smells lingers in the store about a fourth of the way in. My second complaint is how terribly slow checkout is. Holy smokes! Thirdly, does the store have to be so hot? Its terrible.Another positive is the manager who seemed to be over by the fabrics. She helped us out with a coupon so we didnt have to drive home to get one and she was friendly. Overall the staff was friendly. Not all knowledgeable but friendly.

In all honesty, I’d love to leave a five star review for this place. The staff is friendly, I can always find what I need, and sometimes a little more than I need. However, I absolutely cannot comprehend the logic of this store’s layout. I’ve worked in several Joann hub stores previously and there is no flow to the product lines and it does make finding what I want a hassle. The staff IS friendly, but checkout is always a trial of patience because it takes a near eternity. And I could forgive these things too, but my absolute biggest peeve with this store is the olfactory assault the moment one enters the store; the stench of weed from the entrance all the way to the cutting counter? Constant. I don’t give a damn what the employees do in their off hours, but at least require them to shower to get the skunk stink off before coming in to work.

I love the fact that I can use my coupons easily and the workers are friendly and helpful.

Actually useful staff for once!

I like the store lots of crafts. Employees at this particular store not as helpful as store on Alpine. Not one employee addressed me. Several employees were stocking store. So I came upon many employees. Not one good morning or are you finding what you need. Not helpful employees, not particularly friendly. I go to this store for inventory only, large store contains every project I am interested in. Large selection of stretch knit fabric.

Well stocked larger store. Most employees are cheerful and helpful. The store is very strict on disinfecting the counters after each customer, distancing customers in line and have installed plastic barriers between cashiers and customers.

The best assortment of fabric for the best prices. They almost always have some sort of sale going on, so you can usually find a solid deal. The craft section is also well stocked, so this is a one place stop for your crafting hobby.

We we’re trying my to match some fabric for a wedding we are going to, however we couldn’t find anything. But the reason for 2 stars was the weird smell in the entire store. It was almost a very strong version of the smell your hands get when Playing on a playground all day, kind of a combo of metal, wood chips, and sweat... it was very unpleasant.

I only go there when they have patterns on sale. I dont buy fabric there.

Well stocked and the sales people were so helpful.

Great prices and friendly staff

Quick check out which is not normal for this location. Fair selection compared to previous visits. Price are still high for quality of merchandise.

I LOVE the variety of products!

Lots of great craft supplies and ideas! New items are available for Spring and Summer.

W was able to get what I needed to make my Christmas gifts! The store was well stocked with plenty of help during the busy season.

Alittle high.. but has nice stuff and very friendly employees

Only place Ive been able to find pretty garlands for above my cupboards!

I love this branch of JoAnns because of the size (which allows for more selection). There is plenty of parking, the staff is friendly. Be sure to take a number for the cutting table, sometimes the line is long. They are currently hiring for the holiday season if you are interested in working.

Who doesnt love joanns? I mean really it do be a good place for all your crafting supplies. I bought acrylics from here for dice inking and there was an epic range of quantity and quality.

They always have great sales. They also print a half off coupon with any purchase. Friendly staff with a good selection.

I always love coming here. The staff is generally helpful and the store is always clean and well organized.

Great selection, sweet sales!

Love all the variety and sales people are so helpful and friendly.

Kind employees. Awesome stock and decent prices.

Good selection and prices. Look for coupons online

I dont like the cricut area...there are little slips of paper you bring to the counter to receive the item. There is a giant stack of papers but no items in stock at the counter. What a waste of time

Great place.

I enjoyed shopping at Joann Fabric they have a wide variety of goods, such as floral decor, fabric, yarn, fall decor, Arts and crafts, home decor, jewelry, scented candles, sewing supplies, painting decor and supplies, pictures frames, the staff is very friendly and helpful, looking forward to returning soon.

Great selection of seasonal things!

Do many coupons with so many rules its confusing. And checkouts are always sooo slow. Dont ever buy it unless its on sale.

Got what I wanted, on sale, store very busy, long line moved okay.. LOVE JoAnns?

We were over charged at the register but it was corrected after the fact.

Store is clean and organized. Stock of some items was low or out. Staff were friendly and helpful.

I love JoAnn Fabrics store💖

Needed thread and needle, safty pins to work on a colman 13x13 quick set up shelter. The sales person in the sewing department helped get the proper UV resistant thread for outdoors and needles. Very happy.

Always great people a d great selection

A great store for most any fabric or craft supply you might need

I absolutely love the service here when buying my craft materials. I am new at sewing and they are the best fabric store i know about. There is always someone around if help is needed, they always have deals&coupons. I was very surprised at the selection my first time going, a bit overwhelmed honestly - Im sure they have about anything your looking for.

This is my go-to for fabric and one of my go-tos for crafting supplies. They are always having sales which helps with the high prices on some of the items. Most of the time, the staff are really nice. Theres been a few times where I couldnt find anyone on the floor to answer my questions. Theres often a long checkout line but they do a pretty good job of getting people through it fairly quickly.

I did an online pickup in store order. They notified me quickly tnat it was ready. Upon my arrival I was out of there in minutes. I also got a discount for doing it online and store pickup. I will definitely use this service again.

Jules at the cutting counter is absolutely AMAZING!! I came to her with some bolts of fabric and an idea with zero know how. She walked me through how much of each I would need, showed me some other fabrics I could use, and helped me get a game plan for my project. She even walked me over to the notions aisle to help me complete my project. She went above and beyond with me and I could not be more grateful.

Best selection of new release fabric!

Plenty of crafting stuff for all sorts of crafters... I recommend using coupons if you have them. Sales are something to keep and eye on too, especially if you need a lot of something. The cosplay selection is superiour to that of Hobby Lobby.

So many choices of beautiful yarn! 🧶

I think there is kinda good and not-so-good about Joann’s. They have odds and ends for sewing, upholstery and crafts but the selection is very superficial and limited. Also the price of many items does not align with other retailers and can be very high. The fabric they carry seems very targeted to baby blankets and conservative fashion sense. They don’t really carry anything current or edgy or higher end quality. My biggest dissatisfaction is with their coupon/app/web site. This system is the most convoluted mess with circular programming inconsistencies. Obviously Joann’s has moved more into data mining their customers than providing true service. Three starts because it’s in a convenient location for when I need last minute supplies.

Friendly helpful staff.

Products are sectionally organized for a more mythical shopping experience.Love the layout 🥰

Joann Fabrics staff are knowledgeable, personable and their fabric selection is extensive. My favorite place to purchase my supples for baby blankets and sewing projects for my kids.

Stuff stuff and more stuff!! Whats not to love?!? Pretty much always find what I need. Download their app, the staff is great about helping you get the most for your coupons!

It was great. I took a friend that had never visited prior. She loves the store and said she is returning very soon!

I love this store, the only disappointment is to get a good coupon online for 50% off one regular priced item. Thats hard to do with everything in the store, not to mention the things you want are all on sale. No signs that they are on sale just when they ring up its on sale. EVERYTHING Never get to use the 50%

If you are a maker of clothing be prepared to be impressed with their selection of apparel fabrics (especially if you live near a Joann that is small). Really decent options and also they have a nice variety of sock yarns. No a huge fan of the check out organizationally, but who cares. Happy crafting.

Ok experience managers need better training.

I LOVE this store! I could spend a whole day here daydreaming about new and interesting hobbies that I should probably take up. Theres so much to look at and such great variety of many different areas. This trip i was looking for yarn and read impressed. Theyve expanded their selection considerably. I actually had a choice of supwe chunky yarns to choose from. They also had a good selection of various wool and wool blends. Very cool. Im looking forward to going back!

They have a great assortment of any kind of crafts. Fleece on sale for $2.99 a yard was an excellent deal, thanks! :-)

Online order turned into a disaster. Staff cant figure out what to do.........now Ive gotta make an extra trip to get this figured out.

Everything I was looking for at one location.

Amazing selection of craft, hobby, home decor and seasonal items. We have always found the staff incredibly helpful and kind. The fabrics range widely in quality (as you would expect from some of the extremely low prices), but there are plenty of good options, whether you are looking for knits or wovens, flannel, fleece, apparel, home decor or costume fabrics. Its worth signing up for the app as well as the texts and mailers as many of the coupons (from different sources) can be stacked.

Could not find casher

Great service but the store smelled VERY bad.

Great selection, good stuff for wargaming. Only problem is half the time I get home and realize my purchase was a return and is used pretty good.

Has a good variety of items. Okay on types of fabrics. Prices are great on seasonal item

Clean store, friendly workers, relatively large selection

They have fairy garden stuff, which is basically the only reason I go there. The prices are reasonable. Sales all the time. Sign up for their text club and get coupons via text. The checkout clerk wasnt friendly, thats why Im only giving 4 stars.

Very nice store and well kept. I love there clearance items and make sure to always have a coupon when you go. Staff is friendly enough but not usually on the floor asking if I need help. But overall a great crafting store.

I went in without my coupons and didnt have time to look up my coupons in my email and while I was checking out the clerk saw my Military ID and asked if that was what it was and I confirmed it. She then informed me that Joanns gives a 15% discount to veterans. I was super excited to be offered the discount. Often times its seen as rude by other customers who feel slighted. Thank you for training your staff to be super polite and offer it without hesitation.

They have a great selection of merchandise z!

I appreciate this store and especially the help found at the fabric desk! A wealth of knowledge and a genuine interest in the project being created! The cashiers are friendly, efficient and always willing to help you find the best coupon as well, thank you!

Starting on a new venture and Joanns has been my go to for fabulous fabric at an amazing price, and great additions to my crafts.

I love Joann Fabrics. This location is far bigger and better than the one on Alpine. The only issue I have with this store is the restrooms are never taken care of. Other than that the products are always stocked and the staff is friendly and helpful.

One of the better sources of fabric in town. They almost always have coupons online. They have yarn, jewelry supplies, sewing and flower arrangement materials.

Love this store! But always long lines.

While I enjoyed my visit, I feel like the young lady at the cutting counter was kind of rude towards me.

Love all of the merchandise they carry. Helpful associates and clean store. Great coupons

I always find more than I went there for. I love their coupons. They have great sales and great coupons.

This is my favorite Joanns in this area. Its always pretty well stocked and clean

Amazing everything is doorbuster!!!!Kids winter fleece blanket 3 of them $10 a piece... target wanted like 40 plus for 1

Asked if they would price match and they were happy to! Thank you for that! Lansing store was very unpleasant and would not do it.

Great prices, they take competitors coupons. Well trained staff. I like it here. Usually a 5-10 minute wait in the checkout :(

I always find more than I need. ☺

As a crafter/artist, this is my favorite store. I brought my Dad there today for jewelry findings, and I think hes hooked! Its my go-to for all things crafty! Get the app for coupons, too!

Staff is always really helpful, and the store is clean and doesnt give that claustrophobic feeling that some other JoAnn stores have had

Love it so much! They have great crafts and fabric options and usually have good deals.

Love this place. A ton of different craft options, fully stocked and usually has a good variety of classes

Very poor customer service on the floor. I asked a woman where holiday adhesive stickers for glass (to paint over and remove) were. She looked at me as if I was asking a stupid question and said we dont have anything like that here. Didnt bother to ask another person for me. Very rude behavior. So I proceeded to look myself and guess what I found? The exact thing I was looking for. I wont shop at this location anymore.

Plenty of items to browse thru. Enjoyed shopping and we found everything we were looking for. Good experience. Staff was great.

Door buster sale plus 20% off total purchase! Super nice girls at the cutting table and register. Very enjoyable!

Love this place for sewing a crafts! Great sales

I must say that this was one of the worst experiences I have ever had.My husband and I were looking for fabric to cover a set of 6 chairs. We had questions about fabric: which kind we would need, how much, would we need padding...etc. We took a number and waited patiently for a woman with ZERO knowledge to tell us that we could go look around for ourselves in that area over there and when we were finished we could take another number and wait some more. Frustrated, we did just that. We selected a fabric and padding we HOPED would work.Is this customer service?We continued to wait... and wait... and wait. My husband made a comment about the length of time we spent waiting at the store and another customer said, Just wait until you get to the check out line! Its even WORSE! The woman behind us agreed and nodded her head. So after at least 20 more minutes we realized that this was not the day, time, or PLACE and we left. Especially if there was much more waiting ahead.After we left, my husband called the store and asked to speak to the manager. Apparently, they dont have one because their only manager is on maternity leave. My husband explained to the woman, who said she would be able to handle his concern, our poor experience. With all of her uh huhs it was clear that she didnt care in the least. It was obvious that loosing our business today didnt bother her and when he said that we would go somewhere else she said goodbye.In my opinion, the store is under staffed and over rated. The system they use is extremely flawed and in all the time we were there not one customer was greeted by a member of their staff. There is a blatant disregard for their customers time with no one available to answer questions or do more than point to the corner of the store in order to help.I would rather pay higher prices somewhere else then waste my time there ever again.

Love shopping JoAnn they always have a coupon to use.

They had the fabrics I needed, and they were on sale!

I got fabric so I could fix my dress! The ladys there are helpful

I feel like the place was hard to get through.