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Target
5120 28th St SE, Grand Rapids, MI 49512, United States
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Target
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Ch
Review №1

Great selection of mens clothes and summer items! Clean store and friendly employees.

La
Review №2

Cameron!!!!! I hope you see this. Im the chick who didnt want to walk all the way to the back of the store again for water. Thank you for leaving it by my name. Thank you for helping me figure out an item price. You are a rare breed!! 😁

Co
Review №3

Another great Target experience. The on-line ordering was a snap. I ordered pick-up and the process was smooth and easy. In a short period of time they had my order ready for pick-up. I let them know I was on my way. I pulled up and with 5 minutes I was headed home. The service was quick, accurate and very friendly!!!! 5 Stars for Target!!!

br
Review №4

YOU ARE NOT INCLUSIVE AT ALL. I WAS MADE EXTREMELY UNCOMFORTANBLE.EVERY TIME I go to this Target. EVERY TIME. Yall have somebody who follows me around the store. ITS DISGUSTING! I have autism! I shop DIFFERENTLY and as a person move differently and talk differently than other people. YET. I have enough social knowledge to KNOW when you have an 19 year old actress FOLLOWING me around in your store... FOR TWO HOURS (because Im a slow shopper... I have autism????) as though I couldnt tell. Train your employees better at least. You have something against autistic people. You have something AGAINST people who are DIFFERENT AND IT IS ABSOLUTELY DISGUSTING. Get a grip, Cascade! Youre NOT INCLUSIVE.. You made me feel TERRIBLE about myself, insecure, and overall, a person who shouldve felt that they were doing something wrong. Yall should be ashamed. Get some REAL TRAINING. Mostly this is on the MANAGERS. Managers, seriously, tell your employees when to discount that their shoppers might have something like autism. Because youre obviously incompetent in your procedures!

Du
Review №5

Super clean and organized. have great selection. Bambi at starbucks is so nice and patient! she knows how to take care of if a long line. kudos to her!

Ca
Review №6

Very nice staff! The cart cleaner was extremely helpful and nice.

de
Review №7

You have everything I need in one store from clothing to food to cleaning and styling my home you have it all at great prices and style. I would say that since Covid you have been very low on inventory, when i get an email or ad i am very seldom able to purchase it.

MA
Review №8

Came here for Christmas tree, unfortunately item was sold out but we loved the store, not our go to store but liked it. Wide range of food products available especially sauces . Next to Costco easy access form 28th street. #letsguide

Ja
Review №9

They didnt have 2 of the 3 items I went there to purchase.So I had to go two doors down to Meijer, which was unfortunate as I went to Target to avoid having to go to Meijer.

BR
Review №10

Zorry and Manager Samantha went over and above to assist me with an item that was missing from my cart and I needed a refund. Other members were less than helpful but these 2 ladies stepped up and provided amazing assistance when I needed help. Thank you ladies for being exceptional employees.

Sh
Review №11

Quality products, reasonable prices, selection and store laid out in a logical way

Mi
Review №12

I forget this target exists! Its hidden in the way back bit there is plenty of parking. The staff is friendly and you can find fun items for your home here.

Ge
Review №13

I love target. I have never had an issue with their staff. They have a little bit of everything there.

Ma
Review №14

It was easy for me to find what I was looking for. The store was clean and the shelves were stocked.

Br
Review №15

My favorite target to go to even before the pandemic it stayed open the last over all I love this target the people are great!!!

ch
Review №16

Great customer service!

An
Review №17

Targets COVID-19 Protocol is extremely positive. Customers are treated with respect and face masks are mandatory. Stores are clean and shopping carts and checkout lanes are cleaned after each customer.

pa
Review №18

I guess having a misdemeanor means no work and no income a specially if you have a family to feed

pa
Review №19

Good quality at low prices

Ka
Review №20

Clean organized storeemployees are helpful

Ly
Review №21

Target has been pretty great about wearing masks and enforcing mask law with customers that I’ve experienced. I don’t know if this is always the case, but it’s important to me to feel safe where I choose to shop. Thanks for offering curbside too, Target!

Ly
Review №22

Very nice store. Cashier was amazing!

Re
Review №23

Horrible and Rude Staff and Manager. Definitely need to watch how they talk to people. Worst experience I ever had with target EVER!!!!

Je
Review №24

We are from the east side of the state and stopped into this location during the covid situation as Michigan was starting the reopening process.We were pleasantly surprised to see the precautions both the staff and other shoppers were taking. An overwhelming majority of shoppers and employees were wearing masks. An employee sanitized all shopping carts for folks coming into the store.Given the fact that my wife was a heart transplant recipient less than a year ago this made us feel much safer than the stores we visited on the east side of the state.

De
Review №25

Fantastic experience. Clean store and the guy running the electronics section (red hair, nice beard) was super helpful with the experience. He was very polite and helpful with finding the product we were looking for (Funko Pop)

Ge
Review №26

Loved it. It just maybe my new go to.

Ki
Review №27

Love Target pick up!

Sa
Review №28

My fiance came here for a hyer shift that she needed to do and the manager was rude and told her she doesnt know what she was doing and that the manager didnt post it on hyer which negativly impacted my fiances hyer account.😔

Re
Review №29

Fast service at checkout

Ta
Review №30

Great idea Target came up with, and it was very nice and easy. No lines. Keep up the great job.

Sa
Review №31

So nice and friendly. Both kid section helped me with everything I needed. I want to take a moment and bless the woman who helped me. Thank you. Have a blessed day

Ma
Review №32

Helpful information about discount I would receive from the man (do not know name) at the checkout today. It would save 20% on clothing--but I needed to upload the Target app. He assisted me and then when his lane became busy--recruited the help of another employee who guided me through the process. They were both pleasant, patient, and so helpful.

St
Review №33

Quiet, clean, and great staff. Great selection of clothes and decor.

Je
Review №34

Excited to go back and try the strawberry slushie from the cafe. All of our food was fresh and delicious at the cafe. Grocery selection was perfect for a quick trip when we only needed a few main items. Bananas priced per piece-not the usual by the pound...but it works. Store and parking lot were clean. Store organized. 😃

Ma
Review №35

Hardly do I subject myself to go to any retail stores but I really needed body wash and some other things for my nieces birthday!Anyways, my husband and I go to this Target to get what we need to and from the get go. We notice people....around us. All of the time. I have a security guard eyeballing me going to the rest room and employees hovering around me while Im looking at their kids clothes. And again while Im checking out. Why dont you scan the items for me if youre concerned?Now. Im very much for top notch security but if you suspect me of theft. Search me. Anyone who is innocent of this crime will gladly comply with any request made for a search of whatever.Ive never felt more uncomfortable than I did today. Ive always been a fan of Target and do alot of online shopping. Guess itll have to stay that way.

De
Review №36

Nothing negative. I havent been shopping for clothes, purses or videos recently.I came in for 2.5 gallon zip-lock style bags. You had them!I really wanted Hand Sanitizer and you did not have that. You also did not have ANY bottles of Rubbing alcohol, nor did you have any anti-bacterial wipes. A disappointment, as no one else in town does either.

Ke
Review №37

Great products and selection

Mo
Review №38

Cleanliness

Ka
Review №39

The team members are usually very helpful! Kyle is the best employee!! He has helped countless times when we cannot find something and is always asking people if they need help! Today, he went out of his way to serve us and made sure to find what my kids were looking for (located it in the back room). It’s my favorite Target in Grand Rapids and the majority of staff is very kind and helpful.

Me
Review №40

This is the best Target in Grand Rapids! I had to pick up a few things, but I ended up spending hours here. I found so many great items on clearance or sale - Im all set for my daughters birthday party at the end of the month, plus I was able to pick up almost everything I needed. Super clean and organized store with friendly cashiers.

Sa
Review №41

Everyone that works there are so nice and friendly, also very helpful. The store is always clean and easy to navigate! I love this target!!

L
Review №42

Target has very reasonable prices and a good supply of unique items.

No
Review №43

Drive up pickup was surprisingly fast!

M4
Review №44

Some employee keeps closing the self check out line an hour early before the store closes just to count the registers on them. I mean, arent they open for a reason before the store closes? Perhaps the employee is just lazy and doesnt want to count the registers when the store closes? Its a hassle to deal with. It causes customers to flood and choke the regular check out lines and wait unnecessarily long. What is most annoying is the light on the self check out stations is still green (indicating that they are open for use) but when you get closer, you find the same store employee blocking off the whole area with carts. This is unacceptable store conduct, especially during the holiday season.Update 2-4-19They still close they self check out area an hour and a half early sometimes. What gives? Ridiculous. And they only open one check out line that everyone has to funnel into. That dame employee is just that lazy that he has to shut it down early huh?

R
Review №45

Food choices are mediocre, home decor is sometimes interesting and some clothing options, make up selection is decent

He
Review №46

Love this store had to stay over in this area at hotel and get another night love this store have and always have had really cute clothes and they carry some really cute products u cant find anywhere else they also have really cute decorations for bedrooms and furniture

Ev
Review №47

Love this target! it was so clean and stocked! Team members are so help as well.

Ro
Review №48

I would recommend Target for many things, but not buying 12 packs of non-carbonated beverages in Michigan. Weve had at least 4-5 incidents in the last year when we have purchased cans Sunkist Lemonade in 12 packs. Target stores seem to put all Sunkist products in the computer system to charge $1.20 can deposit, but non-carbonated beverage cans are not returnable, thus shouldnt be charged the deposit. In the past clerks have taken the charge off (when weve caught it), or called a manager that has taken it off, apologized, and assured us they will fix this in the system. But they have not. Today the clerk wouldnt take the deposit off. He called a manager, and the manager came over and argued with us for 5 minutes saying that in Michigan there is a charge on cans (Ive lived in Michigan for 30 years... I know that). We asked him to open our 12 pack and show us on the can where it says it is returnable. He opened the pack and examined the can for at least 5 minutes. He finally admitted he couldnt find it marked as returnable, but said Target would honor the return. We told him we wanted the charge taken off at the time of purchase, since no other store would honor it, and we dont always return our cans to Target. I THINK THIS IS A SCAM. I doubt other customers are catching this. I also doubt Target (at least those with can return machines) would give us our deposit back on these cans unless maybe we also brought in the receipt proving wed paid the deposit. I will be looking into ways that I can bring this to the attention of someone with enough power to get this corrected on a permanent basis, even if that means going beyond Targets personnel.

El
Review №49

Normally, I enjoy shopping at Target. However, today I had a very frustrating experience with customer service. Ive worked in local retail for seven years, and trying to do a return at a chain retailer really shows me how nice my local business is. I bought a top from a brand that is exclusive to Target only in two sizes; the purchases were in a week of each other, and inadvertently I had the receipt for the size I wanted to keep but not for the one I wanted to return. They wouldnt do anything without a receipt, and they couldnt find my receipt because I had paid with a gift card. Normally I would understand, but it was extremely frustrating that I was basically being penalized for using their own gift card. They claimed the product was too old, but the receipt I had showed that the other identical style was purchased two months ago. In the local business that I work at, there are times when our customers dont have their receipt, but even we have a way with our old, Im sure very dated system, to track customers using a profile (if they choose to set one up). Its hard for me to believe that Target cant do something similar, or set up a way to get receipts via email like Ive seen at many other stores.

Da
Review №50

The personal care the staff applied.

Ad
Review №51

Friendliest Target in Greater Grand Rapids. This location is my favorite because they have a very good variety of products ranging from electronics, groceries, to clothes. The aisles are wide, easy to navigate, and the employees are friendly. Even though I live closer to the Wyoming Target, this location is my all time favorite! :)

Mi
Review №52

The self checkout cashier was very helpful and patient!

Ke
Review №53

We enjoy coming here to shop. Store is always clean and the staff are always friendly and helpful.

Ma
Review №54

Had the most amazing customer service, they were out of an item I ordered online for in store pick up. The customer service team was able to contact another Target and get it shipped to me (next day) for free!

Li
Review №55

I love this Target. Whether shopping in store or using order pick up or Drive Up, the service is great. The store is organized and clean. I recommend entering and exiting out 33rd street (behind Target) to avoid the traffic to get to 28th Street.

Li
Review №56

Cashier started talking about how happy she was that Michael Cohen was sent to prison for 3 years and how she hates the President of the United States and hopes he goes to jail too... she then admitted that “I guess we can’t put someone in jail just because I don’t like them”. It’s Christmas lady, I’m just trying to buy wrapping paper and some gift cards for friends and family. I didn’t come to target for a political news feed from my cashier.

Ju
Review №57

I am continually impressed with the level of service, and the ease of use with your app. Youre never out of the products that I want/need.

Di
Review №58

I love Target and signed up for Baby registry and it was not that great of an experiance. The girl at customer service knew nothing. Once we got that straightened out (chalked it up to being new and I understand that) we did the registry. Handed back the scanner to a different girl playing on her phone. We left not remembering till we got home we were suppose to receive a gift basket :(. Im beyond disappointed my daughter lives a distance from this Target.

Pe
Review №59

The store had everything I wanted for baking my cake and drinking my drinks! its a huge place and I didnt even see the whole thing.

Pa
Review №60

Convenient, usually friendly.This is the first time Ive used the online order and pickup. There were several people with returns in line in front of me.By the time I got to the service desk the cashier seemed put out by my request. I had all of my info ready to scan. But it still took several minutes for the cashier to go to the hold area and assemble my order. She was the only one at the service desk, but there were two other employees milling about. I had a small child with me( one of the reasons I opted for online pick and pay) the child was getting antsy during our wait. I will go back and try again, maybe next time at the Plainfield store.

Cl
Review №61

Great strore oh found this in the wooded swamp area behind arbys looks like it could be a target cart although I could be mistaken

He
Review №62

Great selection of merchandise, lower-priced target brand products, five percent discount on red card, friendly staff.

A.
Review №63

The store compared to others in the grand rapids area is soooo much cleaner. Its also a very large store and have always had great customer service here. I wish all the stores in the area were like this one. Worth the drive.

St
Review №64

First time in very good selection and price will be back

Lo
Review №65

Very nice helpful employees who really care about exceptional customer service.

Au
Review №66

I love this Target. I love the way it’s laid out, love the prices for groceries, love the products, and I love that the daytime manager recognizes me and my family as regulars and greets us. It’s a wonderful store and I am there at least three times a week. Even got phones from this store and was so pleased with the the guys in the electronics section and the time they took to help us set up a plan.But with that being said, I am having some issues with customer service lately.I feel hesistant to EVER try on clothes because every time I do I get the “make sure everything comes back out” as well as a scrutinizing look. It makes me (and I’m sure many others) feel extremely uncomfortable and as if guests aren’t trusted. I can tell it’s something they are supposed to say since every dressing room attendee says it. I suggest a different approach, at the least.Secondly. Barista team. Doesn’t matter who it is working (unless it is the day time manager) but they always seem bothered and rushed when people order there. I completely understand the stress of a Starbucks kiosk since I myself have worked at one, but the cold, unfriendly attitude is almost enough to make me stop by the Starbucks up the road instead. It’s not that bad guys!

ju
Review №67

Great products, currated selections, affordable prices without having to coupon, has everything I need and want!

Em
Review №68

Pretty well stocked, clean, organized

Ad
Review №69

Its like Meijer, but with higher prices, a worse selection and employees who are hostile. Routinely has promotions marked on the shelves that arent in the system.

Ma
Review №70

Nice store - love that they have Starbucks and Pizza Hut inside. This Target is bright and clean and they have a good selection in each department. It is very out of the way though.

Al
Review №71

Digital ordering and pick up is flawless. Love it. Everyone at this store is super helpful as well.

St
Review №72

Target always has good quality! Whether it be clothes, household things, or nick nacks I know the things they sell will last.

Ja
Review №73

Bourgeois.

Ti
Review №74

Food courts never open lol. Also youre better to just walk around than ask any of the employees where anything is. Because they dont know... clean store and well its target.

Ta
Review №75

Was just browsing with my wife so I went into the electronics section. Ended up buying a game. Cory checked me out and was very fast, polite, and provided great service. He would be a star on any team.

Me
Review №76

I LOVE Target. Target is life. Target is an event. This Target is lovely and well kept. LOVE .

cl
Review №77

So frustrating....i look on line for what i need and the store says they have it, get there doesnt have it. This has happeded like 6 times. Im done i just got to Wal-Mart now. It is such a waste to me.

L
Review №78

No verification of who was picking up the order. Other retailers ask for id, email or order number to verify they are giving the online order to the correct person.

Aa
Review №79

My son and I went to 3 target stores prior to the 28th St. Location looking for a specific remote control car and had no luck. I asked Cory for assistance and went above and beyond to find what we had been searching for! Thank you!!! Polite, professional and friendly!!

An
Review №80

Good target, they use to have an awesome clearance section but got rid of it. They have good deals on tvs and craft items. I mean in the end who doesnt love taret.

Sa
Review №81

Really bad experience. Stood in line and had to leave everything I stood in line for after 40 minutes Registers down. Bad form no apologies or free popcorn or a coupon. They could have entered numbers manually but then it would interfere with inventory? So the inconvenience is only mine.

SO
Review №82

Employees are always discriminating against me. Lol whats new

R
Review №83

Higher quality with lower prices.

Jo
Review №84

My favorite Target location in the area... feels clean. They always seem to be well stocked of their merchandise and the employees are normally quite friendly & helpful

Sa
Review №85

Target has a great variety of everything without being overwhelming. Staff is always friendly and always a great sale on something.

Em
Review №86

Kailee (sp?) Helped me by getting a cart when the wheel of mine broke. I had several items, a 4 year old and a 9 month old. She was very sweet.

Ro
Review №87

Upon walking up to the enterance I noticed the trash can overflowing. Got in store and it is clean other than trash. Went to bathroom and trash is overflowing in there too. Wanted to buy a PS4 game, they are locked. Went to find an Target associate working in electronics and there was only 1. This employee was helping someone with phone plans and the customer was taking a long time. Took me about 15 min to get the game. The associate put the game in a security box so I could continue shopping with family. Check out the associate asked if we wanted clothes hangers, we said no. To this associate that meant yes. Walking out the alarm went off, we stopped. Associate yelled from 25 feet away that we were good, stating ut was our backpack. We use a backpack as a diaper bag. We got home, it was the game, the cashier never took it out of the security case. Drove all the way back, walked in and alarm went off, went to customer service and they said did they forget to take it out without me telling them. Like it happens all the time. They then took it out and never even glanced at my receipt. Surprised this store doesnt have significant losses due to theft. I mean I had a backpack on and the alarm went off, that bag couldve been full of merchandise. They also shouldve given a gift card, since I spent gas and time coming back to get my game out if the security box.

Ch
Review №88

Large store with good selection of products. Always clean and organized.

Et
Review №89

Its a target. Its in the newest style of Target set up. Not a bad place to shop.

mo
Review №90

Good prices and quality

Ma
Review №91

Store is clean and staff are friendly and helpful. I have always liked target stores. Just wish they still had one in Jenison, which would be a much shorter drive for me.

Da
Review №92

Great target, only issue is location. A bit off the main road. Very nice and contemporary store.

Ev
Review №93

Clean and well organized. Easy to find everything. Lots of choices.

Ja
Review №94

Store was clean and customer service was great. Items easy to find. Great location.

Ke
Review №95

What can I say...I love Target! This one is well managed and easy to navigate.

Me
Review №96

Typical one stop shopping spot and the lines werent more than a person or two at checkout, so it went pretty smoothly.

ha
Review №97

All the workers were extremely nice and beyond willing to help

Ma
Review №98

This is probably the best Target store in town. It could do better to have more checkout lanes, but theres lots of merch, a great selection, and the shelves are kept well stocked.

Kr
Review №99

I love this store, the service is amazing and the store is well set up.

Gl
Review №100

I love this store! They always have all sales in stock and you hardly wait in line to pay

Information
100 Photos
100 Comments
4.2 Rating
  • Address:5120 28th St SE, Grand Rapids, MI 49512, United States
  • Site:https://target.com/sl/grand-rapids-east/2014
  • Phone:+1 616-222-4889
Categories
  • Baby store
  • Department store
  • Clothing store
  • Electronics store
  • Furniture store
  • Grocery store
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • Baby Depot3800 28th St SE, Grand Rapids, MI 49512, United States