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Unique Truck Equipment
3952 44th St SE, Grand Rapids, MI 49512, United States
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Unique Truck Equipment

Comments
Da
Review №1

Terrible customer service. I ordered a tool from Unique Truck Equipment. One and a half weeks later, I emailed asking for a tracking number. I received a reply saying the tool would ship from the manufacturer two days later. The reply also stated they would send me the tracking number. I sent several emails in the following two and a half weeks, but I never received any replies. I tried contacting the manufacturer, but they said they could not tell me if the order was placed or when I might receive the tool that I ordered. One month after ordering the tool I have not received any additional information. I asked Unique Truck Equipment to cancel my order and I had to order the tool from another company. I get delays happen that you cant control, but not letting me know what is going on with my order is inexcusable. I need to fix my truck.

Ry
Review №2

6 days ago I ordered toolboxes I wanted. I just got a call that they can not honor the price I was given and they wanted me to pay more. That alone is bad but 6 days have passed and I just got teh call. Terrible service. Do not deal with these guys.

Ha
Review №3

I bought a welding machine which had missing parts. After nearly 3 weeks of phone calls and a conference call they couldnt figure a solution. So I had to purchase the parts myself from the main source in order to use the machine. And Unique truck were the highest priced vendor compared to there competitors.

Te
Review №4

Part I needed with great service.

pa
Review №5

Paid a premium for shipping overnight. They actually called me to go over shipping options that saved me money thank you

Information
6 Photos
5 Comments
3.2 Rating
  • Address:3952 44th St SE, Grand Rapids, MI 49512, United States
  • Site:http://uniquetruck.com/
  • Phone:+1 616-531-8868
Categories
  • Truck accessories store
  • Auto parts store
  • Tool store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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