user
Glass Doctor of Grand Rapids, MI
3921 3 Mile Rd NW Ste A-B, Grand Rapids, MI 49534, United States
Appearance
Glass Doctor of Grand Rapids, MI

Comments
An
Review №1

Took my Sons Rare Bug Collection Here because the glass casing broke, They took extra care in replacing the glass without harm to any of the Insects, which is very hard to do, Reasonable rates and done in a quick fashion. Great Company, Will be taking my Very Large Mirror there next week to get fixed. This Company is Awesome.

Em
Review №2

Called about having a shattered car window replaced. They were luckily able to fit me in right away, accurately quote me a price, and the service was done in about an hour once the technician arrived. The window looks great! Everyone was very helpful and professional. I would definitely use Glass Doctor again.

Jo
Review №3

I am so impressed with these guys! I called in and explained the window panel replacement I needed on two of my windows on my home and they asked for the measurements and gave me a quote over the phone. When they got to my house, I was not surprised by any additional charges, they were spot on with the quote! The installers were SUPER NICE and since my house is almost 100 years old, it was not that easy but they took care of it and did a great job! I will use them again for any window glass replacement and

Ta
Review №4

To the gentleman that was SUPER patient with me today even though he came to my place I was way over an half hour late seeing how I over slept. 🙄 But he was very nice and understanding of my work schedule. Which made the whole experience of having them come to me to fix my windshield and lock my car back when he was finished so I could return back to bed was PERFECT!!! And the windshield looks great thanks aging. 👍👍👍

Ra
Review №5

Would have recived a 5 rating, But it tokk them a long time to get back with me after giving me a quote.

An
Review №6

Very upfront and friendly. Ran into a problem with there being too much rust under the windshield to reseal correctly. As hard as the news was, their tech Dave took the time to explain why, and didnt just put it back in and waste my money. I got the rust repaired, and they worked with the body shop to come back and finish the job. Thanks for doing the right thing. Id call them back anytime.

Bo
Review №7

I had a settling crack that occurred in my park model trailer during the winter. I called Glass Doctor and for a reasonable price they took care of everything. Also the installer Skyler was extremely professional and very nice to deal with.

Je
Review №8

Replaced dual pane glass in 3 windows. Came when they said they would for estimate as well as installation. Were quick and clean and the glass looks great. Were the least expensive of the 3 quotes I received.

Mi
Review №9

The original windows were guaranteed for life but the manufacturer is no longer in business. The Glass Doctor took care of our foggy windows and were fast and courteous. We will definitely use them again. As

Ni
Review №10

Glass Doctor was very quick with coming out to get measurements for a quote, getting us the quote, and then quick to install. When I called them to proceed with the quote, they even said we can be out there in an hour to install! Great service and would HIGHLY recommend them.

er
Review №11

They call there selves the “glass doctors” but cannot do windows on a mobile home, doesn’t make any sense at all

Br
Review №12

The serviceman was willing to change the location of service at the last moment. He came prepared for any difficulty and worked his way around issues. Although he was kind enough to explain what he was doing, he stayed on task and did a great job. There were no hidden fees. Im happy!

Do
Review №13

I needed a pc of glass for my new desk, gave them the measurements and 2 days it was ready for pick up, looks great. Thanks Glass Doctor.

St
Review №14

Friendly staff, good communication, on time and on budget! I would recommend them for glass repair

La
Review №15

I can not say enough about the great customer service and professionalism demonstrated by GlassDr! I had a beautiful frameless show door installed and it was the best price and quality of all the places I explored and received quotes from!! Be sure to get the rain guard coating if you get a shower door! Dealing with their project scheduler was just the best, Jen bent over backward to make a quick installation happen because of my ill mother moving it! I can’t say enough about why this is such a great company!, If you go anywhere else you are not concerned about cost and customer service because these guys can’t be beat!

Ho
Review №16

Glass doctor was amazing, and came to me to help replace my back windshield after someone smashed it in the day before. They were easy to work with, very professional, fast, and the best price I found around me when quoting with other places. I will definitely be recommending them to any friends or family in the future!

Pe
Review №17

Easy to schedule, friendly, professional, and prompt. Did great work and cleaned up too!

Jo
Review №18

The Glass Doctor did an outstanding job of sizing my glass pane needs and then installing the glass. The windows were 20+ years of age and would have cost a fortune to replace though they only needed new glass. The Glass Doctor quoted competitively, completed the installation per schedule and found and installed a difficult piece of trim to complete the detail work. The installer was most professional in his work and response to my questiions.

Gr
Review №19

Very quick service, asked if the glass would be cleaned up from the break, was told it would be. Missed a lot of it. Door panel not properly reinstalled, gaps that weren’t and shouldn’t be there.

A
Review №20

Reasonable prices, quick service. Very glad I got my car windows replaced by this company.

Da
Review №21

Glass Doctor of Grand Rapids delivered everything they promised exactly when promised and installed it in a professional manner. Excellent service starting with person who answered my original phone call. Outstanding value.

Ma
Review №22

We’ve used these guys 3 times in the past year. Pay out of pocket chip repair. Best value in GR plus they’re always prompt, professional and the results are fantastic. Highly recommend.

Fe
Review №23

Glass Doctor was fantastic! Customer service is excellent. They were very professional and delivered the table top glass before expected.

Sh
Review №24

Glass Doctor is a great Co. I had to have two Windows replaced. They are very prompt when they come. Their employees are very professional and friendly. I recommend them to anyone that need window replace

Be
Review №25

Had new plate glass top made and installed for my jewelry case at my store.

Mi
Review №26

Outstanding work crew!!! Very pleased with results. 27 window glass panes replaced in our home. Well Done Guys!!!!!!

Ed
Review №27

The technician was very knowledgeable and professional.

Kr
Review №28

I have used them countless times and am always happy with their top notch service.

Ch
Review №29

Friendly staff, prompt response time when inquiring about getting a stone chip repaired on my windshield. The out-of-pocket expense was minimal and the repair time was fast. The repair is backed by their guarantee so there’s nothing to lose. I would highly recommend this place!

Ad
Review №30

Glass doctor had repaired a couple windows for us. They are fair priced, GREAT at communication and helped us out within a day when we were in a pinch. Would highly recommend.

Tr
Review №31

In this day and age of contractors not calling you back or showing up for appointments, Glass Doctor did everything they said they would. They showed up on time for appointments, gave me an estimate in a timely manner, and installed my new glass.

Jo
Review №32

Great to work with and very reasonable pricing on my custom window glass.

Ky
Review №33

I needed replacement glass for our table and after looking all over online I decided to check locally. Glass Doctor was able to give me a great price and had it cut super quick. When I showed up to pick it up we couldnt safely fit it in my vehicle and so they went above and beyond and dropped it off at my house the next day. Its not often that you find service like that these days and I couldnt be happier with the result.

Jo
Review №34

Set on hold for 45 mins screw that

Do
Review №35

Very happy with Glass Doctor! We had them scheduled to come out to replace the windshield in one of our work vans. A different glass company told us the chip in the windshield was not repairable. When the Glass Doctor technicians showed up to replace the windshield, they told me that they could in fact repair the chip at a much lower cost than replacing the windshield. We will use them for all of our future auto glass needs. Thank you!

Lu
Review №36

They showed up on time and was efficient, helpful and clean. We at Quality express thank you.

Ka
Review №37

My wife and I used Glass Doctor to have our window repaired in our home and they did excellent work at a fair price.

Mi
Review №38

I needed to replace some failing panes of glass in a house that I was selling and gave Glass Doctor a call. Jennifer answered the call and took my information. She sent Ben to take measurements for the replacements and inspect for other unseen problems and they found several. They worked within my budget and was able to fix all of the failing seals. Great turnaround after the glass was ordered and communication was spot on. Thanks to everyone at Glass Doctor.

An
Review №39

Knowledgeable repair people, they were easy to work with, and I found the pricing to be competitive. I will definitely use Glass Doctor again when the need arises.

Ki
Review №40

Overall great experience, provided quote over the phone and team was quick to come replace my windshield! Dave was awesome and fast with the mobile repair, JJ and Jennifer helped me on the phone and everyone was so nice. Highly recommend this team!

Hu
Review №41

Nice shop. Nice owner.

La
Review №42

Glass Doctor was wonderful to work with! They gave me the best quote and worked with my schedule to come to my work and replace my windshield. I would recommend without hesitation.

Br
Review №43

Had to get my windshield repired and they were more than helpful, really fast and very inexpensive. The repair tech (named Bo) was very friendly and very helpful. Got the job done in a timely manor and doubled checked his work to make sure Id have no problems. Id highly recommend this place to anyone looking for repairs or replacement.

He
Review №44

What an excellent experience! (and so much different from the last time I had this done (by a competitor)!) I had some usual circumstances (the last guy glued in all the trim pieces because he broke the clips, and the car required a lot of dis-assembly. ) Dave was awesome...easy to work with, positive & upbeat, professional, and made me feel like he had it under control...which he did. He ordered new clips, came out to my office at my convenience, and had a goal of completing it on time so I could make my lunch appointment...which I did. It was a pleasure!!

Ju
Review №45

Just left here - my replacement windshield looks great and I paid less than $200 total (other shops had quoted me around $350). The real win for this shop was the gentlemen who did the replacement - he was genuinely friendly, made sure we were comfortable (fresh coffee for me and a Hershey bar for my 6yo daughter) and got the whole thing done in an hour. Ill be recommending this shop to friends. :)

Sc
Review №46

Customer service is second to none. They came to my location to replace my windshield, right in the parking lot. Took them 30 minutes to get the job done. Much cheaper than Safelite. The only place I would give my business to, and I would urge others to use them also. Highly recommended from an extremely satisfied customer.

Se
Review №47

Outstanding customer service and great installation team. Highly recommend them!

To
Review №48

Placed an order on 06/07/17. They readily cashed our check. It is now 07/05/17 and the work has not been finished. It consisted of replacing glass in two windows. Just the bottom half. Not a happy camper. Maybe they are better at windshields than house windows.

Ca
Review №49

Glass Doctor of Grand Rapids gave extraordinary service and did an excellent job when replacing glass on my older, oak framed windows. First, JENNIFER in the office was so polite, professional, knowledgeable, helpful, and communicative. Then, my specific appointment was scheduled days before around my schedule with a we will be there in 15 minutes phone call on the actual scheduled day and time. NO WATING for hours or days (late or forgot) like what happens with many other 2019 home services. DAN arrived with a positive attitude and did an excellent, professional job on my older multi- paned oak window frames, including a small unique, triangle cracked pane, part of a larger oak window. His experience and knowledge was quickly evident! In addition, he prepped the area with a tarp cloth and cleaned up his work area diligently afterwards. The cost was communicated days before, so there were no cost-gotch you surprises. A detailed invoice was given to me with a hardy thank you from Dan. I highly recommend this company! It was a pleasure working with them!

Ji
Review №50

Wonderful company! Professional staff, reasonably priced, and finished the job quickly! With three active boys in our house, Im sure we will need their services again in the future.

Ch
Review №51

This company showed up to replace my neighbors windshield. I was irked that this company decided to park right in front of my home, taking up both my parking spots, clearly parking in front of a NO PARKING sign, but there isnt a lot of parking, so this was more on my neighbors for not moving their other vehicle, so the repair person could park in front of their place....BUT the repair guy decided to BLAST his vehicles speakers during the entire repair, vibrating my home!!!

Ar
Review №52

Dan did a great job. Professional, neat and prompt. Great company!

Am
Review №53

Talked to Mary on the phone, 2 hours later a gentleman named Ted was installing my new windshield!!! These people are super kind and willing to work with your schedule. After having delt with other companies in the Grand Rapids area, its safe to say Harmon glass doctor will have my business from here on out.

Je
Review №54

Went to the one in Walker for a chip repair on my windshield. They did a fantastic job and you can barely see where it use to be. Also the lady at the desk was very nice and friendly to talk too as I waited.

Va
Review №55

As with any automotive service it is only as good as the technicians. Harmon Glass Doctors has had many of their installers on staff for over 30 years. Harmon Glass Doctors has fast courtesy installers and scheduling staff they will always be our Go to glass installation company that is why I give them 5 stars !!

J
Review №56

Everything went great except they installed the windshield wipers incorrectly

Ka
Review №57

Had some issues but they have stood by there warranty. Bo is one of there technicians and he is very good at what he does. Professional,curtious, and has an outstanding quality of work.

El
Review №58

I had a very good experience with Glass Doctor, repair guy Ted was so helpful, he made the process simple and easy, 2 thumbs up!

He
Review №59

They had me in and out in no time. Super friendly people

Ma
Review №60

They never got back to me after the estimate....if in fact they did come out for the estimate at all...In the week following the scheduled estimate I have called them and emailed them asking for an update on the estimate. I have not ever heard from them. I will not ever use them, I will also not ever recommend their services. Go elsewhere for your glass repair needs!

Ph
Review №61

Professional and efficient service. Very nice staff.

ge
Review №62

Good install

Pa
Review №63

Very impressed with Dan and Ken, The installers!!! They did an awesome job.. Thank you, Our windows look beautiful.. Doug and Sherry Kacos..

Jo
Review №64

Great work! Prompt work and looks great! Thanks!

Ty
Review №65

Good customer service and the technician was knowledgeable and professional.

gr
Review №66

I called them the day before and they fit me right in. They were polite, professional and only spent an hour or 2 at my house. Great job guys!

Gi
Review №67

They were really quick at fixing my windshield.

Ma
Review №68

Great experience. Timely, friendly and well done.

Ka
Review №69

Had quiet a few issues in the beginning but they stood by their warranty. Bo is one of their best technicians and he is very good at what he does.

He
Review №70

I had 3 windshields replaced in one appointment !! Dave our technician was extremely professional and friendly! Glass Doctor is now my go to company for any glass needs !!!!!! 2 thumbs up from Grand Haven MI!!!

Sc
Review №71

Beyond excellent. Way beyond

Lo
Review №72

Great pricing, great service, tech knew what he was doing, and made sure kids were out of the way and safe. Will use again and refer them to others.

Bu
Review №73

Glass Doctor came to our house and replaced our windshield. It was very fast and a very professional service. We highly recommend Glass Doctor.

Br
Review №74

Would definitely recommend to anyone looking for a new windshield.Great service, next day (morning)install, they came to me, Ted(installer) was awesome, good price, job took right around an hour, he happily answered any questions I had.

Li
Review №75

Very happy with our recent purchase.

La
Review №76

I would recommend them to family and friends; very friendly service - quick, and we love our new shower door

Jo
Review №77

Excellent service from ordering to an actual installation. Highly recommnded.

Da
Review №78

Great Job! Fast, Friendly & Courteous. Came to my work and replaced within an hour.

Ju
Review №79

This place is great had my back glass replaced in under an hour. Thanks again Glass Doctor.

co
Review №80

Thanks for the fast, friendly and professional service. I an useing them again on another vehicle with a busted windshield!

Al
Review №81

Had Bruce Hardy out to replace side windows in 1964 GTO. He is a master craftsman and is highly recommended, especially for specialty / classic cars.

Di
Review №82

Great price for windshield replacement. Fast and efficient on-site service.

Mu
Review №83

A whole lot more that an auto glass place. They did a perfect job of replacing the glass in a valuable painting for me.

J
Review №84

Great service and honest! Will use them for all my auto glass needs!

Th
Review №85

They have been very, very, good to me!

Pa
Review №86

Quick, friendly, and reasonable,

Go
Review №87

Professional, courteous, and reasonably priced.

Te
Review №88

Best price in area!

Br
Review №89

Great service!

Am
Review №90

Quick, Professional, Quality!!

Ch
Review №91

They were very

Information
29 Photos
91 Comments
4.8 Rating
  • Address:3921 3 Mile Rd NW Ste A-B, Grand Rapids, MI 49534, United States
  • Site:https://glassdoctor.com/grand-rapids?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 616-735-4490
Categories
  • Auto glass shop
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:8AM–12:30PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Similar organizations