I got a chip in my windshield a couple days ago and I called gerber collision and glass. They then set up a mobile appointment through my insurance for today between 10am-12pm. William was my technician and he was very professional and kind. He displayed good customer service and had great knowledge of everything he was doing. The chip is barely visible anymore. I used to work in the glass industry, so I know the chip won’t completely go away, but he did a really good job at filling it to maintain the life/quality of my windshield. I am very pleased with the service I received and I would recommend this company to anyone who needs glass work done

Quick and on time.. Even in the heat

Horrible scheduling. They had appointment windows from 9am - 12pm and 1pm - 3pm. When I called to set up an appointment for someone to come out to my house the person doing the scheduling indicated that there was a high customer volume the day of the appointment in the afternoon so they had no free time between 1pm - 3pm. I opted for the 9am - 12pm appointment window. The day of the appointment, I received a call at 11:40am saying that they moved my appointment to the 1pm - 3pm appointment window last minute then they hung up before I could say anything or confirm that this was a good time for me. Half of my day went to waste because this company cant manage a schedule correctly. Im giving them two stars because the person that came out was nice, did a good job, and was fairly quick at replacing the window on my vehicle. Would only recommend if you have the whole day free.

Called and immediately was given a fast convenient appointment, they were polite, honest, decent pricing, at least 100$ cheaper than Safelite, and will definitely call them again! The tech who installed was professional and so friendly!

I used this company for a chip repair. Got an appointment right away. $40 otd without going thru insurance, then the tech didnt even charge me because he didnt like the way it turned out. I will definitely use again if needed.

I chose american auto glass because they had an earlier appointment then safelite through my insurance provider. Not only did they push back the appointment too days because they didnt have the right tools for the job.... there was more broken glass in my car after the repair. I cleaned out all the visible glass before the repair and had to clean it again after the repair. In hindsight I should have just waited for safelite auto glass