user
Best Value Auto Body Supply
600 Webster St NW, Grand Rapids, MI 49504, United States
Appearance
Best Value Auto Body Supply
Comments
Jo
Review β„–1

I have an account and they constantly send me the wrong parts and there supervisors are extremely rude and keep attitudes 😀. I feel like if you cant deal with the public then find another job. The company sends me the wrong parts then when I come to return them after paying for them the supervisor on the floor starts throwing perfectly good parts as he checks them back in because he has a attitude. A trip to the junk yard is worth not having to deal with attitude and language barriers.

Ni
Review β„–2

Waited 2 hours for them to pull parts they said they had. They never pulled them and refunded me a week later after waiting hours in the office for parts and not getting any. The junk yard is cleaner and faster then this dump. I would not come back again.

Br
Review β„–3

Terrible experience . Would not recommend these clowns. It was a nightmare from.start to finish . Customer service is totally lost !!

Ed
Review β„–4

Horrible customer service 40 minutes on hold .I dont know why you cant just take customers # and call us back.

To
Review β„–5

A hidden gem. Great prices

Mo
Review β„–6

Delivery drivers are nice

Ti
Review β„–7

Great people, products & prices!!

Da
Review β„–8

By far the best prices on auto body panels in Michigan.

G
Review β„–9

This place is awesome, without an account, i can still find most parts i need for far cheaper than online. The wait can sometimes be long, but its worth it

Ni
Review β„–10

Decent prices. Terrible customer service. Wont be going back.

So
Review β„–11

Good place for most of your auto needs. Very cheap prices too.πŸ‘

Ha
Review β„–12

Be careful of this place DO NOT USE YOUR CREDIT OR DEBIT CARD HERE They took my debit card and my drivers license and went upstairs and made a copy and second day they started using my debit card to get fuel and and other purchases in flint Michigan. They shared with third party. I made a police report. Be careful.

Ro
Review β„–13

Took forever. They got me the wrong part the first time, then informed me that they didnt have the correct one though their inventory said otherwise. Theres no reason for 3 people to execute a simple return or exchange. Its get in, get out, not make me wait around over an hour.

Ti
Review β„–14

Had everything I needed.

Br
Review β„–15

Had to give 1 star so I could leave comment. Hood(fiberglass) arrived in tattered packaging(I was not here to accept/inspect)and upon unwrapping, one end already opened when it arived, according to another employee, I took bumpers/protectors off front edge and waited until I set on car to remove the other two. Found damage to both corners with the passenger side having been chipped off. A piece about 1/2-3/4 was missing and was lodged inside of protective bumper. The hood is about 1/2-3/4(Its not straight)too narrow to fill opening. Also, the edge is not consistent and is mostly rounded too much with about a 45 degree bevel at one spot from too much sanding. The money saved in buying f r om here will be way outspent if we had to have it corrected. The list price is around $320 with our cost being around $200. For $350 I will be buying a metal one, pr I med and ready to paint, that is guaranteed to fit. Also, not sure what type of bolts the manufacturer thought we would be using but there isnt enough material to safely fasten to for the hinges or the latch. There are no blocks of any tyoe...just less than 1/4 of incomplete fiberglass (Theyre just a fuzzy holes with no definition or strength.).

ro
Review β„–16

Great place n cheap to get parts. Just LUV this place.customer service is great.

Ke
Review β„–17

Going down the highway through grand Rapids this morning doing 85 and one of your drivers decided hed ride a couple feet off my bumper.. get over he flys by me just to ride a couple feet off the next persons bumper.. i got pics if youre interested.. very unsafe driver!!!

Ma
Review β„–18

This place is run by somebody who is unable to hold himself accountable for his actions. When dealing with Kyle at this store I was constantly given the run around and he was unwilling to help me solve problems that his business had caused me previously. I will never deal with this business again. Stay away from this place

Te
Review β„–19

Called and knew what I was looking for, pretty simple, a hood for a used car, the person helping me was clueless. She said they had one, but when I went to pick it up, they said they never did have it, but could order it in and can pick up tomorrow. Wasted time, but it is pretty cheap, $78.

He
Review β„–20

Didnt go in he was picking up parts

Be
Review β„–21

THE BEST IN AUTO BODY PARTS THE BEST PRICES IT IS BEST VALUE

Wi
Review β„–22

Great people, great prices. Best around for body parts.

Ju
Review β„–23

They have every part for a fraction of the cost. Just make sure you get the right one before you leave, no returns.

Ar
Review β„–24

Great service and reasonable pricing

Di
Review β„–25

Good and cheap parts, fast service... Sublime!

Br
Review β„–26

Use maps to find great customer service fast and friendly

Ma
Review β„–27

Not good service

Do
Review β„–28

Great affordable parts

An
Review β„–29

Good service desent prices

Lo
Review β„–30

Cheapest in town . good customer service!

Ke
Review β„–31

Nice place for sheet metal

Mi
Review β„–32

Awesome to work with

Ja
Review β„–33

Went in at 3:15 door was open and a customer inside. They close at 3:30. He told us they were closed. I get you wanna go home but I came with plenty of time. I will not return to this place of business.

Ja
Review β„–34

Nice spot to get aftermarket parts

Iv
Review β„–35

Sales team is awsome

Sc
Review β„–36

Great quality parts for a very affordable price

iv
Review β„–37

Sales team is awsome.

Ma
Review β„–38

Nice cheap new Auto body parts

Ma
Review β„–39

Great staff with fast service

Ro
Review β„–40

Great prices for decent parts!

Da
Review β„–41

Great prices good stuff

Ah
Review β„–42

It’s good but expensive

Ob
Review β„–43

Great

Mi
Review β„–44

Great pricing

Fr
Review β„–45

Great service

ri
Review β„–46

GREAT PRICES

ab
Review β„–47

Good

Je
Review β„–48

Cant beat the price.

da
Review β„–49

Best parts

Ri
Review β„–50

Cheapest prices around

Or
Review β„–51

Good place to shop for auto parts

Information
9 Photos
51 Comments
4.2 Rating
  • Address:600 Webster St NW, Grand Rapids, MI 49504, United States
  • Phone:+1 616-458-0200
Categories
  • Auto body parts supplier
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–3PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations