By far the best upgrade I have seen on this side of Ftw. Very happy to know that a quality grocery chain is still here serving and didnt abandon us in a food desert. Thank u Albertsons. It is really nice too. Lived just looking around at the new look
The prices are much higher but the meat and high-quality so if thats your only store go for it
I went to their bakery to make a country flag cake for the independence day of Pakistan. The bakery associate Victoria did an amazing job in making sure the kind of cake we need for the event. I really appreciate the hard work she does and definitely recommend everyone to go to this place for their cake needs.
Always clean and tidy but a little pricey.
Like the way they keep shelves stocked. Would like to see more sale items in produce.
The store is clean and well organized. Theyre a bit pricier than other brands, but since theyre the only grocery store in this area, Im sure people are willing to pay more not to have to drive several miles to go elsewhere. Product selection is adequate.
Im not sure if its a result of the pandemic or what but this store sometimes seems to be hanging on by a thread. They have 2 sets of automatic doors, one has been broken for weeks. Yesterday I walked in at 6:45pm and the Deli was CLOSED with lights off. Sometimes they close the Customer Service desk. You need a money order? Too bad! Go somewhere else. I mean, come on, its called Customer Service. A lot of times, just empty places on shelves where items should be. Sad for the neighborhood.
Went in here just pick up a few things for our dinner. We ended up spending 20 minutes in the produce section because my husband couldnt belive how nice it was taken care of. It is by far one of the nicest looking produce sections out of all the grocery stores we shot at. We ended up doing an entire weeks worth of shopping. The deals were great and the staff was friendly!
So I originally had given them 4 stars, but after today I subtracted a star. I needed help at the customer service counter, but when I asked for help the customer service clerk said No one can help you; were both on the registers and that was that. What really ticked me off was her dismissive chuckle as she blew me off. She had 2 customers in her line. There was no give me a minute and Ill be right there or let me call a manager or someone who can assist you. She didnt even ask what I needed. Nor was there even an Im sorry! I work in customer service myself and wouldnt cast a client off or treat them the way I was today. Albertsons need to retrain this person on her customer service skills. (Date: 9/14 @ ~3:45pm)
Although nice and clean their choices are very limited. Their bakery I was told onlyakess fresh bread and rolls when a truck comes which is maybe twice a week. Their Ros were there three days. Not for me I so frustrated, everything I looked for on my list was unavailable or not sold there at all.
Love Albertsons. They are the only place I can find johnny pops.
Clean store & good customer service e en late evening & understaffed. 8/15@9pm staff! Thank you for a great 1st store experience!
They did not have an electric cart for me nor for the elderly lady who walked in seconds before me. They werent busy at all. A worker went to check charge on one cart plunged in outside but it was broke down, missing two wheels. I have drop foot in both feet with a fractured left foot in a boot and I had to get shopping cart push it to customer service stand there looking around for about 3 minutes before a cashier showed up heading behind desk then reluctantly asked if I needed assistance. When I asked about electrical carts she shrugged her shoulders and said NO I GUESS NOT Then as I walked away to get in express line ( knowing I wasnt walking to pharmacy section for my vitamins) to pay for mentos gum (to embarrassed to just walk or limp out of store) the manager walked past me in front then behind me and circled around me to the left side before he apologized for not having any scooter carts available but offered me a fold out chair to sit in while I waited my turn in the check out line. Wooow they need to reassess
Very nice store. I liked they way it was laid out. Clean and well stocked. A good shopping experience.
Great place to shop more fun with the application of savings
Huge store, has a very nice deli the food was great, lots of parking.
Albertsons has a few good deals but the majority of items are pretty high. Their veggies and fruit selection isnt any larger or fresher quality than any other grocery store. And what they do have is more expensive. Thats just my opinion, but a lot of my friends like Albertons and think the higher prices mean better quality and a cleaner shopping experience. Both my kids worked at this Albertsons as their 1st job so believe me those friends are very, very, wrong. It is no better or worse than other stores. I would much rather shop Kroger but they closed the closest one down. If i just need a few things i will go to Albertsons. But once i get to the check out and get that total i always regret my laziness.
This is the worst store of the entire DFW Albertson/Tom Thumb chain. It is dirty and disorganized plus the staff are clueless about high quality costumer service and professional work practices. The produce area is always infected with bugs, the fruits are stored in the freezer to last longer and when you take home they are spoiled after thawing out. Store looks dirty all over especially from the moment you walk into store...location external areas are thrashy. Maybe spend more time in less dramatic cashiers versus employees that clean, organize and serve costumers with professional courteous service.
Prices are higher here than in other stores, which youd expect quality and quantity, but they often dont have what Im looking for. Theres usually this odor when you first walk in. Im guessing this expensive smelly place puts everyone in there into an unpleasant mood. Its not terrible, but not really a place I want to go. I only go there because its the closest grocery store to me.
Glad I was able to find Prosperity Bank then shop for what I needed.
Best thing about Albertsons in Grand Prairie are the employeesSome of their bait and switch tactics are just bad business practices. Always read their fine prlint.
Love Albertsons! Clean store, for the most part friendly workers, great manager and great deals. Also I love their games such as Monopoly and collecting stickers for pots and pans or dish sets.
Always great service. Always has what I want. Always a pleasure!!
The free items are usually always out of stock. This applies to most of the stores. The employee s are always willing to help. 😄
Always love this store. Usually pretty clean, and always organized. Employees very helpful and kind.
Ally the cashier! Is awesome!! Always friendly and has a great attitude even with the long lines and this crazy weather she has a great attitude while working. Like every other store it was packed but we went early and was grateful for what they had! Thanks for being open!
Store is always clean..always find what I am looking for. Friendly helpful people
The store is a great location very very clean and stocked with all but I need it thank you thank you
The place was great and clean great service 👏 👍
I’m giving this Albertsons (Grand Prairie, TX) one star because they’re having a security guard chase people around the store with a mask in his hand if you’re not wearing one. Let me be clear.: 1. Texas reopened a month ago. 2. Before this incident I had walked into this particular Albertsons 5 times in the previous week without incident. I will be taking my business elsewhere.
Open during storm uri. Excellent customer service. Long lines due to snow and lack of electricity but they were open. Purchased excellent navel oranges and several non perishable items like toilet paper. Like I said excellent customer service. Cashier was very friendly and nice
A nice grocery store and good products.
A lot of great food items. Only Albertsons in Grand Prairie. Quick service and great store.
The store is very clean and they usually stock everything I need. Ms. Pat, one of the cashiers, is especially friendly. I have been in her line several times and she is always friendly and courteous.
Used to have great promo sales, havent seen any in a long time.
Got my Hatch chile and roasted!It is so tasty!!!
Bought pork chops on june 16th.Package has 2 dates on it june 15 and june 19(can see in picture).Got them out to cook today and the meat is bad and after looking at package it says tom thumb wth!!Thought i was buying good meat but shoulf have known based on looks of the meat there its green,brown,some you can see where they put a another date on it to try and cover original date.(CROOKS).Even had yogart on shelf that dated march its june.Can even smell rotten smell in store.Store is not clean either.Would not shop here.(NASTY).No good stores in G.P the are all gross just like the town!!!
Its very convenient.
I have been to this Albertsons on multiple occasions and cannot think of a time where I had a pleasant visit. I drove from Arlington, as the other Arlington locations are further for me to drive to. Not only that this store is really old and outdated, the security is very rude, as well as cashiers who simply acted like they hated their job and customers. If that is the case, they can choose to quit their job. They are in no place to let their stress from work or life onto customers. While Tom Thumb and Albertsons are from the same company with similar prices, I prefer going to Tom Thumb, even the one in S Carrier.
Favorite place to shop. Small but has what I need.
Nice too shop for food
Was able to find what i was looking for
One cashier and one quicklane cashier and about 5 deep in each lane. Smells awful walking in
Well first of all yall only lettuce judge places that we give good ratings if we ever give a bad writing yeah I wont ever let us write that place again so why write the good place is only
I always find everything that I need.. Good Customer service
It was good, clean, found everything I needed, quick and easy 😌
Very clean store with awesome group of employees
Brought friends here to purchase for us. Store is clean just not used to layout of where everything is.
It was easy to find everything i needed.
Prompt and courteous staff, great customer service.
Could be better, Need more people to care
Checkers are great. But to help take groceries out the service is poor..
When it is time to check out its very slow all the time. Only see two cashiers most if the time maybe 3 very long lines
Albertsons is great I love the coupons I love the Monopoly game the people that work at Albertsons are awesome my grocery store of choice
I love it there too
Small store with not very much variety but it was clean and the employees are very helpful!
I went looking for some watermelon found it it was really sweet. The store is really clean
Great potato wedges and good deals on seafood
Power was out everywhere during snow and ice they had people opening electric slide doors by hand letting people enter and exit .had power to cash registers were taking cards not just cash ..
This store is on my route home from work so I stop by to pick up things we need on the fly. The staff here is nice for the most part. I dont like going to the daily here since they ignore you no matter how you try to get their attention. The cashiers are friendly however and the bakery has nice customer service as well.
Im giving this store 1 star due to the fact that the elderly security guard with gray hair laughed at my wife for wiping down a carrying basket. You could see how he was mocking her. As well a man using oxygen was following us throughout the grocery store cursing at us as he was angry my wife was wearing an American Flag mask. Im ex Vietnam combat vet. If the store cannot protect its customers from people harming them after requesting assistance.. What is a person suppose to do? The man was going to hit me for asking him to back up which Im sure was caught on camera The security guard who did absolutely zero should be fired.
Love Albertsons. One of my favorite stores
Expensive. And everyone acts so hoity toity.
Clean place and good groceries.
I love going here and getting flowers
High prices compared to Kroger, Walmart and Winco. Products not any better just higher prices.
Great location in grand prairie. Staff is extremely polite and helpful.
Good people everywhere
I would avoid shopping here, because even if youve had a covid-19 shot or or the disease they still demand that you wear a mask. I dont think thats logical or scientific.
I was there for a 12 pack of Dr. Pepper it was more than I expected and there was a line of Customers but not a line of Cashiers.....
Cust. Serv. Closes at 6!
Clean n great service and quality food
I love shopping here especially with the Albertsons app, I get lots of exclusive deals! I have come in a few times during a rush, but this location and staff does very well in handling that so customers don’t wait too long. Their produce, bakery, and meat departments are always fresh. I come here often and I always see that cashier Katherine, very hard worker, and great customer service! The store does very well during the pandemic too. There’s always a sanitation worker at the front and other customers follow social distancing, for the most part. My husband and I have converted this store to our main grocery stop. Thank you Albertsons for being here for us!
I have been going to this albertsons since I moved to GP back on 08. It a great place. I havent had any problems here. pharmacy is outstanding as well.
Great store good prices, many items on sale!
We are lucky to have this Albertsons in our neighborhood. They do have high traffic sometimes, I only go when the parking lot is half full, otherwise it takes ages to checkout. The produce is terrific, and they do a great job of keeping the store tidy. I have found some great deals here, but I do think the prices are a bit higher than other grocery stores. I appreciate the friend staff, and cleanliness.
They came through for our family, they were there when we needed them.Thank you Albertsons. God bless you and your employees.
Worst people in the customer service area! No body came up to the front and the cashiers called for her twice, even the manager called for her... her name is Martha Ozuna
Nice clean store
Large store. It met a couple of the butchers and they were outstanding but meat selection in the butcher case has been much more limited since covid-19. Good selection of vegetables including organic. I requested they try to bring in an item three different times and its never happened. I anticipate this is a B Class store. I shopped at Kroger for years unfortunately the closest one now closed.
The best store ever !!
They finally filled the pothole that damaged my car.. smh
Today I went in to pick up something to eat before heading home I try to give this Albertsons location the benefit of the doubt with there HOT and cold ready to eat chicken it’s always dry with no flavor today I went in they was all burnt the cold and hot one I showed a male manager with a blue shirt, I should’ve toke his name and he was so unbothered by the situation honestly if you want Hot and ready chicken go to a different location or Kroger’s this location. Horrible!
The pharmacy manager is rude. My medication are never ready on time. Both Pharmacist Christine and Trinh always make me feel like I am a bother. Plus they are always on their phone. I shop often at the store. When I look over at the pharmacy, again on their phone. Those poor other girls are doing all the work. Where do I send my complaints too? The store director or corporate? Please can we get some people in there that care about their patients more than their phones?
I bought an expired box of coffee now I am upset, I live a ways from there, the survey does work store 4231 Alex Martinez 216 N Carrier Pkyway, grand prairie 75050. It expired Jan 5, 2021, why was this on the shelf?
It was awful have to wait in line for customer associate to come to office, should have already been there. To wait again to find they dont do car tagsNot my grocery store, will stick with Tom Thumb.
Fresh food Always, and clean
Nice staff store a lil dated.
Got everything I needed
I LOVE MY ALBERTSONS
Love this location very clean well maintained great produce deli bakery
Nice people prices high but overall ok
Friendly staff and good service. Store is always clean and shelves are stocked, even during busy times
They are very well organized. Prices are higher than Walmart. They still have fresh meat. No t bone steak, but plenty of other beef and other meats. They do limit products to 2 or3 per person. Thank god.
They still had frozen food, which was good.
Closest store for groceries but waaaayyy to expensive.