user
WSS
1215 W Pioneer Pkwy Suite 100, Grand Prairie, TX 75052, United States
Appearance
WSS
Comments
ca
Review №1

Great prices. customer service needs work Even though you have a Greeter really didnt say Hi or anything without me saying a first. Ask the lady for help in She gave me a generic answer

Ja
Review №2

Very clean store, well stocked and super helpful employees. Came in and bought for two picky students and we walked out satisfied and in under 20 minutes. Also no wait to pay!

ST
Review №3

It was a great store and has a great selection of shoes, the only problem I found was that there wasnt a lot of jordans

As
Review №4

So many shoes! Found good athletic shoes for all 6 in my family. Decent prices and good selections on the sale wall.

Ri
Review №5

Good shoes at a fair price

Mo
Review №6

Great prices and great shoes. They just need to expand the selection of young kids and womens shoes.

Jo
Review №7

Lots of choices on shoes, and different brands and styles. Friendly staff, reasonable prices.

Su
Review №8

Clean and organized. Not a wide selection of shoes but its in a good spot next to a Walmart if you just want to see what you can find. Youll find some athletic apparel as well. Customer service is pretty good too.

Gi
Review №9

The store was clean and organized. The selection was limited in style and size. They literally didnt have any shoes in my size. Disappointing.

Ro
Review №10

Easy in and out with no crowds

Na
Review №11

Good customer service & variety of shoes.

Ri
Review №12

Alejandra (red head) must of having a really bad day.... no customer service skills, rude, and no respect for customers... I shop there all the time... please improve on csr...

Et
Review №13

WSS😔 THE MAN BIG CAUCASIAN MAN STANDING AT THE DOOR IS NOT A PEOPLE PERSON I SPOKE TO HIM & HE DIDNT SAY A DAM WORD. AND I TOLD HIM O YALL DNT GREET THE CUSTOMERS .THAT WAS MY 1ST TIME SHOPPING AT WSS AND YOU BETTER KNOW MY LAST TIME .CUSTOMER SERVICE IS A MUST........

Ma
Review №14

I love that place because its something your whole family can wear in the store! I bought work boots today, regular boots for styling, shoes for my kids and shoes for my husband, excellent place to shop! And the prices are amazing, something to fit everyones budget

An
Review №15

Very nice selection of shoes. Prices are not bad at all. First time going inside the store I usually order online. Very clean and friendly associates.

N8
Review №16

Good customer service.The only bad thing is the debit machine not working, but I just ran it as credit. I dont like doing that, though.

An
Review №17

It is really full and there is no social distancing at all. The customer service is good tho

El
Review №18

Friendly staff. Good selection of shoes

Nu
Review №19

They gave me two different sizes. I didn’t make a big deal I just went up to the store to ask if they could fix it. I thought the whole thing was funny, I wasn’t even mad.. but the security was RUDE, he is just plain rude and nasty. The worker who was there at the time didn’t even bother to greet us or talk to us. They just pretended like I wasn’t there. No apology or anything just nasty people with bad attitudes

Ke
Review №20

Nice staff! But there is definitely a bigger selection in men shoes than ladies. Give it a shop.

Ba
Review №21

Overall, a decent experience, but as a first-time customer, Im not inspired to return. Shoe types (running, basketball, training, etc) are not clearly marked/grouped, and the employees werent particularly helpful. I found what I was looking for at a decent price, but I didnt particularly feel welcomed or appreciated as a customer.

Da
Review №22

Great customer service and nice selection of shoes,boots,sandlers etc for kids,adults etc

Pa
Review №23

They always have what Im looking for in kids sizes... but not in my size 11 (mens). Very fortunately, this time was a different story! Thank you WSS!

be
Review №24

Good prices.good location.good brands.

Ra
Review №25

Good place to find great prices on name brand shoes!

At
Review №26

I shop here often, they have good deals but mainly I like to go there because everyone is so nice! Sometimes, I will look up the shoes I want, go in and give them a small list and each of the different Associates always help me by pulling the shoes for me so I can try them on. They are ALL very helpful & I have never had a bad experience in there. The courtesy to the Customers make all the difference in the world! Thanks.

Na
Review №27

A little cramped, but they have a great selection and even carry plenty of wide sizes. Wide sizes are uncommon enough in my experience to be a nice find. Staff was attentive and checkout was quick as well, granted we were there in the middle of a weekday. Overall a very nice experience!

No
Review №28

The sizes we needed in men shoes were not available. Not enough girl dress shoes to choose from either.

ma
Review №29

Selection was good. Prices are good.

C.
Review №30

Great selection of shoes and boots

ma
Review №31

This is my Store I can find anything I want .Good Prices .Staff very nice and helpful.

Gr
Review №32

Visited when the establishment first opened and my family and I were mesmerized with all the affordable attire and sneakers....Racks upon racks of items that simply grab your attention right off the bat....Definitely a place you want to visit for a purchase 👍🏾

Ar
Review №33

I just left this store at 8:54pm and I am very disappointed with the customer service I received at this store. I was at the register purchasing two pair of shoes. One pair of shoes I wanted to purchase had a price sticker on it for $39.98. The cashier Tyriq began to take the sticker off and give me my total. Not once communicating what was going on. I replied by asking him why is the shoe ringing up 44.95 if the sticker said 39.98. He replied by saying its the wrong sticker on the shoe. As a customer, a first time customer in your establishment the price that your business had is the price that should be honored. Any business would have honored the original price. Your employees made the mistake not me. Very disappointed with the establishment and their low level customer service. Definitely will not return.

Er
Review №34

The people at this location are very friendly and helpful.

Wa
Review №35

Brought some new shies prices fantastic

Ma
Review №36

I love this store. You get to earn rewards and use coupons. I paid a great price for my shoes. I do wish they had a better selection of shoes and some of prices for Nikes especially the Air Max are very expensive. I can go to Famous Footwear and get some Air Max I like for $90 which is a better price for me. I dont buy shoes costing over $100 lol.

Ab
Review №37

Its a good store, good customer service and discounts neat and clean environment and nice stock everything is good.

Ra
Review №38

The employees here are really nice and knowledgeable.

Li
Review №39

Nice store

De
Review №40

Great selections, and prices!!

La
Review №41

They had no line! I loved it!! The Nike Store had an hour long line going both directions....ridiculious

Al
Review №42

I love this store! Yes, they are kind of pricey but they are very attentive. As soon as you walk in there is someone there to greet you. They literally make it a point to make you feel recognized, and theres always someone walking around helping someone. Theres a good variety of shoes for kids too.

Al
Review №43

I really liked this place to buy my kids back to school shoes

Ch
Review №44

One of grand prairie best shoe places

Mo
Review №45

Top brands, great prices, & friendly staff!! My new fave show store =] Got 2 pairs of Vans and some sandals for my 8 yr old and all at a great price. Kid tested, mother approved

Le
Review №46

It was good, they had what I wanted.

SE
Review №47

Love the shoes in the store ... Found what Im looking for....Im willing to go back. 🙂👍

Iv
Review №48

Brand name sneakers at a good price

A.
Review №49

Great customer service!!

Wi
Review №50

Outstanding service they went above and beyond

Mi
Review №51

Really nice place got alot of good deals on nice shoes

Ro
Review №52

Good food and reasonable prices and noncontact service ...

Vi
Review №53

I feel like they follow you around too much, I guess to see if you’re going to take something or I don’t know but it makes me feel uncomfortable and I can’t even look around good without them being close by

Mi
Review №54

Good

La
Review №55

Visit store at their Grand Opening. Very disappointed. The shoes look very cheap. Not what I expected at all. Will never go back!. Cant see the store lasting long.

li
Review №56

The baddest store in Dallas, bad attitude! Bad service!

1
Review №57

Great place. Love the prices

Ti
Review №58

They have a variety of shoes always in stock and they run sales a lot. Of course like all the stores they have a loyalty program.

To
Review №59

Got two pairs under $120 name brand

Ri
Review №60

Great prices, would be five stars, but check your receipt. For the second time in a row they rung up stuff at full price that was on sale. $10 each time.

Da
Review №61

Need more selection on converse high top

cl
Review №62

Worst store to return shoes never buy from this store

Mr
Review №63

If you want to get your kids some nice kicks visit this store.. Easy to navigate around and the way they arrange the shoes make it easy to find what you looking for.

Su
Review №64

Great for getting kids new shoes. Didnt find much of selection for adults. Prices are pretty good.

Ya
Review №65

It a great places has variety of shoes 😁😉

ar
Review №66

Sorry but never have my size.

El
Review №67

WSS is the most rudest Store I have ever been,every employee in there have a bad attitude And the customer service is bad. I will not I recommend anybody to go there. They have a problem with Black people

Ca
Review №68

Nice, clean, and orderly place. Staff was nice. The prices are reasonable. I would shoo here again.

Al
Review №69

Very good place. They have a lot of variations of shoes. Good pricing as well. Totally recommended.

Ch
Review №70

I love this ❤️♥️♥️ place I wish I could give you a extra 🌟 the employees are very very nice thank you Tim

Re
Review №71

I enjoyed my shopping experience.

Ra
Review №72

Good shoes, but costly.

Lo
Review №73

I visited the store last week with my husband. We was trying to purchase two pair of Jordan shoe for our 3 yr old and our 5 yr old. I already established the app at the Arlington location. I was told if I download the app I would get an additional 10$ off of one pair of shoes. Benjamin which is the store manager did not honor my reward it was clearly on my phone, he explained to me it was not showing up on his register/screen. He was totally unprofessional he did not honor my discount! He even had the audacity to argue Against me not - with me. I allowed him to have the floor I stood there in disbelief. I cannot get in Touch with corporate the phone constantly ring. He does not need to be in a managerial position nor customer service. I did purchase one pair of shoe left the other behind. I shouldnt spend any money in their establishment. Lesson learned I will not spend my monies at the Grand prairie location. I am very disappointed!

Ja
Review №74

I went looking for comfy running shoes. The womens selection didnt really have anything my style... So I checked out the kids section amd found the perfect ones. Go figure. I love them though.

Da
Review №75

Keep nice stuff

El
Review №76

Wide selection and good prices. Got the lines down quickly despite the back to school madness.

Ro
Review №77

My favorite place on 161

Am
Review №78

The minute you walk in the staff atutomatically call the other staff up as if your going to steal and your going to spend your hard earned money,Im glad I spent under $30in the store they workers make you feel uncomfortable watching you like this is a nice neighborhood everyone black dont steal what a shame on this place I went here happy left out angry if I can give a negative zero I would,worst place on Earth from now on I rather order online, because simply places like this just dont know they want be in business long never ever never have I ever my family and I felt like we done something wrong never ever again,I wouldnt recommend no people of descently to come here because u will be judged period.

Su
Review №79

I think it was a good place. To shop. I like that the shoes are in expensive and I get more for my value. I loved what I found

Se
Review №80

Employees are nice but there isnt much in the womens section.. i didnt find any shoes that i liked or even close to what i was looking for. It would be awesome if they would expand their womens selection!

Me
Review №81

This place is so unprofessional! Nice but unprofessional, 1st time I went had a sign up that said $10 off I got to the register and they didnt take it off I told her about the sign and she said that was already included in the price. I said ok thats fine, I didnt care for that shoe so I brought it back to exchange it for another but they didnt have my size, so they had to order it, turns out she didnt take the $10 off so they took it off the shoes they ordered online for me. They said they would be sent to my house in 7 business days. Got here 9 days later I called to see where they where nobody seemed to know what they were doing. Finally got here today, with the wrong size. I tried calling the store but phone isnt working at this time. Smh

Sa
Review №82

There is a good selection of shoes at WSS...we had to make a last min stop there to get my son a pair of shoes for school tomorrow...friendly helpful staff plz keep that up and Thank U for ur late store hours that helped out a lot on this long day of gettin kids ready for the first day of the 2019-2020 school year

Kr
Review №83

Great customer service from Kyler

Ja
Review №84

Good selection of brands but I wish they sold more sizes in womens

An
Review №85

Good price, bought a few pairs of Nike today. I’ll definitely come back in the future.

Ch
Review №86

Found a couple of Christmas deals. Knowledgeable staff

Sw
Review №87

I ordered the same pair of shoes 2xs first time they said my info didnt match my card? The second time they said they would refund me because they no longer had the shoe and it would take a week for e yo het my money back complete waste of my time and very unprofessional. Do not order from these people!

Sa
Review №88

Beautiful n quality shoes here you cant get it wrong

My
Review №89

Great selection and affordable pricing.

WH
Review №90

Too many employees not working for a small store. One at the front not doing anything. Maybe he was supposed to be a greeter but never said anything. 1 cashier line backed up no one could care less. We had 2 pairs of shoes left them and walked out. I would rather pay more than wasting all of my time.

In
Review №91

Did not have the shoes i was looking for but, store looks clean and organized

To
Review №92

Cool place 2 shop

Ma
Review №93

This place is a complete joke. Over priced for starters. The managment is rude as heck. Got to footlocker or outlet stores.

Ad
Review №94

Great prices, variety, friendly staff.

Ad
Review №95

Good special people and the cashier #015312

Ra
Review №96

Good selection and reasonably priced.

Jo
Review №97

All sizes of name brand shoes

Ed
Review №98

It has large selection but nothing in a size 14

Pa
Review №99

Manager on duty...good person

Ro
Review №100

The employees are helpful and friendly

Information
55 Photos
100 Comments
4.3 Rating
  • Address:1215 W Pioneer Pkwy Suite 100, Grand Prairie, TX 75052, United States
  • Site:http://shopwss.com/
  • Phone:+1 214-677-0070
Categories
  • Clothing store
  • Shoe store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations