Good customer service with great prices. these guys were able to get me a car. Fast and easy process. Best car buying experience I’ve ever had.
I purchased an emergency vehicle from them in March and everyone was very helpful, nice and understanding. If I need any help they are quick to help me with no hesitation. I will bring my son to them when he is ready for a car. I highly recommend Express Auto Financial!!!!
My experience was wonderful! The staff was friendly and very honest! I loved my experience!
Andres was an amazing sales representative and the office manager was a great person they both help us with everything and made us feel great about buying a car with them thank you 😊
The best car buying service ever! Thanks guys!
I reached out to Evan about purchasing a Transit for a logistics contract. I set an appointment to meet with Karla and the rest is a movie...a short film, since the process was literally that quick and easy. I was in and out in less time than it took me to commute to their location. The staff at Express Auto are extremely professional and friendly. I am pleased with my purchase and I look forward to getting this truck on the road.It cost money to make money and every dime spent with Express was well worth it. Thanks, you guys.
Evan and the team made everything so easy and convenient! They were so understanding with my needs and wants. Definitely will recommend this place!
Some of the nicest people Ive met! Helped me when nobody else would! Would really recommend them to anybody! Ask for Karla, shes a sweetheart!
I Hate Car Salespeople, but I LOVED these guys!I purchased my 2010 Mercury Milan from Express Auto Financial last week and was surprised by the service that Maria, Ruben, and Chris provided.My previous car was totaled in an accident recently so to my dismay, I had to go car shopping. I normally despise the experience because the majority of dealers are either misleading, overly aggressive, or are simply more focused on making a profit than being concerned about their customers. It took me at least a week of car hunting just to find a team of people who took MY needs into consideration.I actually wrote a different dealership, that same week, after a bad experience in DeSoto and asked the supervisor to train his salespeople:1. To LISTEN to the needs of the customer.2. To RESPECT the decision or right of a customer to NOT purchase their product.3. To DISCERN when to STOP SELLING!I was pleasantly surprised to discover Express Auto. From the moment I walked in the door, I was greeted with respect and dignity. I could quickly sense that they were genuine in wanting to help. As a matter of fact, I was about to leave because I initially didnt see the car I wanted. And get this... they were actually willing to let me leave without any harassment (I call hostage negotiations) until I noticed the car I eventually brought.I RARELY write reviews (especially this lengthy), but so often people only comment when they have bad experiences. Express Auto may not big on inventory like the typical dealerships, but they were definitely big on service. Go see for yourself.
Evan saw my post where I was desperately looking for a vehicle and didn’t have a whole lot of cash to work with upfront but knew I needed back on the road quickly . He messaged me promptly and always so nice . He was able to get me approved online and before getting to the dealership. Car was perfect just as he described and there was no hidden quirks .A+ and will definitely refer anyone looking here !Thank you
I had a great experience with Karla my sales person every one in the office is so nice and friendly, Thanks to Maria the finance manager for giving me this opportunity.
Do not do business with these people. Overpriced vehicles. Rude sales people. Absolutely the worst experience.
Maria and her son Evan got me in one of my dream cars, can’t ask for much more than to start the year . I’m truly blessed for good people and family owned.One love 🤘🏿❤️
I had such a great experience with Express Auto! The service was more than what I expected. I came in late and still left with vehicle. Definitely a 10/10, thank youuu.
Everyone was very helpful and informative made me feel very happy with my purchase BIG THANK YOU TO EXPRESS AUTO FINACE!!
This company is very unprofessional they have a worker named Maria who will hang up in your face and argue with you when your just trying to handle business issues they will also call each and every person they can get ahold of just for a payment. All around express auto is a unprofessional place with contradictions in their contracts .
Good customer service with great prices. I don’t have amazing credit, but these guys were still able to get me in a car. Fast and easy process. Best car buying experience I’ve ever had.
Thank you for helping me get my first car! Quick and easy financing with manageable payments!
Great customer service. I highly recommend them if you just moved to Texas and looking for a car
Fast! Karla was very helpful! In and out! Ask for Karla she is awesome
They Have Great &’ Efficient Customer Service . I Would HIGHLY RECOMMEND ! Love Love Love My New Car Thanks Guys !!!
My experience was very good they had good customer service and was very friendly and helpful and also it was quick !
Staff was awesome great customer services🥰totally rate them a 5star best place to get a car from
Omg Eric and his entire team took their time out there busy day to help me get a vechilce i love this place and the car they put me in please yall if you guys nedd a car this is the place to go they will literally work with you on helping you get into something it was literally quick and easy for the process
When I tell you these people helped me out and blessed me quick process great customer service.If you need a car shop here.
This company is by far the worst car company you can ever go to for cars, the cars half way work then they try to charge you for stuff they knew was wrong with the car before they offer the car!! They tow for no reason, then want to add the fee onto your bill!! the manager is very rude and disrespectful and likes to threaten your contract if something is not done their way i would not suggest getting a car from them!!
When I tell you this was the best car buying experience Ive ever had I mean just that. Great customer service, positive vibes and super easy and fast service... if anyone is looking for a new vehicle with no hassles, you got to come here!!!!
I love love loved it. Nice friendly staff. I got a car I love for a great price. Id definitely referring this car lot to anyone I know!! Easy financing. Great place!
Chris and Maria were deserving of far more than 5 stars! Everywhere else denied me, but they got me into a BEAUTIFUL SUV when I was told that it would be impossible elsewhere. I highly recommend them to anybody. Very patient, hard working, and very informative to make sure you’re making the right choice.Thank you, Chris and Maria!
Maria and Ruben and Chris are a dream team😉 that makes wishes come true. They helped me and told the truth about everything 💪 I recommend everyone to come do there car and SUV and truck shopping here. You will love it. When ever you go to other car lots and feel depress from a auto you can always leave there and depend on express auto😉👍😀
Great place to get a car if you are trying drive off same day great place to go. Very friendly and nice can work with current situation. Will be doing business we them in future!! I love that place
I have been window shopping for 2 weeks and I called twice and spoke to Ruben and Chris and received the same answers and was not told differently on the prices. I was welcomed and given all the information needed. Brought a friend to look at the vehicle and he asked if some minor details could be fixed and the issues were address to the Manger Maria, she had all the minor details fixed within minutes while paperwork was being worked on. I give Express Auto thumbs up.
I HIGHLY recommend Express Auto Financial. They are great, genuine people! Excellent customer service skills. They really help a lot and seem togive everyone a chance. They make things work for you and it is such a great place to get a car. Im so happy and satisfied with Express Auto Financial. Ruben is awesome!! And so is Maria!!! Great people, great company. If you are looking for a car I honestly recommend getting your car here.
Just had the best experience at this car dealer!!! Express Auto financial LLC.Everyone is friendly and willing to get you into a car. Come check them out, you wont regret it. Good customer services, and they will try everything in their power to get you in a car of your choice. Come one come all!!!!!!
My experience was amazing! So far the best place Ive ever been to purchase a car and no hassle! I recommend any of my family or friends to go there for a car! Very great service!
It was the Best truck buying experience ever. My 1st time buying a truck Ruben was very hopeful An also Alex. Maria is the best owner in the world very trustworthy an honest. Im coming back next week to get another car and van in the future.
What a great experience it was to work with Ruben and Express Auto of Grand Prairie! Ruben was so friendly, knowledgeable, and informative about the process and helped get us into a great vehicle for our budget. I highly recommend this place and will be back again!
Very good people to do business with. Got the car I wanted. They also feed you too when you are hungry. Love Maria and Alex. Been doing business with then since my family been in Texas.
Very sweet and very helpful employees! Everyone was so nice and so quick! We were in and out in a hour and left with the inspection and full coverage insurance! Were ready to drive! Very affordable prices!! 💖💖💖💖
Had such an amazing service here. They got me into the car I wanted! Everyone their had such amazing attitudes! Definitely recommend getting a car here
Great car buying experience. Great sales staff. Very knowledgeable as well as helpful with the process. Looking forward to doing business again in the future.
Love love loved the service! Quick and easy process and left a very happy customer in the car I wanted! I recommend everyone check them out!!!
Awesome Service!!! Chris my Sales Rep was so helpful and the staff was GREAT!!! Very easy going and my experience of the overall purchase of my New vechile was Great!!! Thank you Express Auto Financial for helping my family with this exciting experience.
Ruben and Maria were amazing to work with!! They helped my daughter get into her car!! Thanks so much for working with her and getting her on her way!! Would recommend this place to anyone!!
Great service and reasonable and caring to customers. Mr.Ruben is good to talk with and helpful. Highly recommended this place !
Awesome experience. Very friendly, nice and patient staff. Ruben was a pleasure to work with. I would definitely recommend and do business with them again.
Really good customer service and very friendly. Automobiles are in great conditions. Thanks a lot made our day and thanks for being honest.
They are amazing! Maria and Reuben took care of me and got me in an excellent 2013 Avenger! Thanks guys!
Maria and Ruben worked with me to get me the exact truck I wanted with affordable payments. Great people who take pride in what they do and offer quality vehicles, I couldnt be happier with my purchase!
This is the best place! I love Maria n Alex! They are the best ppl! I will not leave them Lol!! Best cars weve owned ever! They prices is fast n painless! Best Car lot ever!
My experience when I first walked in was amazing the workers were welcoming & Chris in particular was such a doll after many days of praying and begging god has finally answered my prayers for those who wouldnt give me a chance because Im to young how about my brand new 2010 ford fussion thanks so much you guys you guys are a true blessing
Great place, amazing customer service. Everything is broken down step by step for you. Would highly recommend!!
Got my very first car here and loved it . Everyone here is friendly and they sell good cars for cheap. I highly recommend checking this place out !
I had a great experience with my parchase today. The ladies were awesome with my family and I! I will highly recommend this place.
Good soda
Chris Flores was very efficient and polite. Came in, got down to business, no high pressure tactics. Definitely recommend to anyone looking for a used vehicle.
This was a amazing experience. The customer service was excellent they help me with all my needs the salesman Chris did a great job...👍👍👍👍👍
Highly recommend Express Auto Financial. Nice friendly people. They helped us out a great deal.
They are so amazing and very nice and helpful I came.in with my 2 children and they went over a beyond for me even sent me a Uber to get there highly recommend them
If there where no stars I would leave no stars so I went out $550 down on a 2013 impala and the check engine light was on so I said I change my mind about the car and Maria said they would get it fixed all they did was take the cords to the battery off and last night I was picking my kids up from my aunts apartment and a man walked around from the fence and got in my car so I called just now and they repoed the car which Im not mad it needs work but they need a tow truck to repo I could of shoot the man and nothing could happen to me
Maria and junita rock they are awesone best customer service ever great people come get your next car here you wont be upset
GREAT PLACE TO GET A CAR VERY BLESS PEOPLE WHO HELP MY SON OUT ON HIS FIRST CAR..
This place is so helpful!
Great people soon as you walk in.. and they give you juice 😬😬👌🏾
Great customer customer, able to help me out with finding a car within my price range
I did have a good review i posted the same day i got the car. They WILL scam you here!! You will have to have an attorney to take it to court which i am doing. I had to call the police because Maria had 2 random men in a unmarked white impala following us around for 2 days straight. It was harassment. I had just made my $200 payment and my ins was dropped for only 3 days. Today is the 4th day and i am fully covered with proof and everything. I showed the police how maria had the audasity to text message me at midnight letting me know that when they repoed my car, my dog was inside the car with the windows rolled down. It was cold outside not hot. I didnt break the law at all in any way but i am being told to take lawsuit to court my attorney david is going to sue this place. I have the credentials and knowledge of the amount of illegality thats going on at this car lot. DO NOT TRUST MARIA OR RUBEN OR JUANITA. THEY ARE ALL LIARS AND SCAMMERS. THEY WILL BE SHUT DOWN SOONER THAN LATER BECAUSE WHAT THEY DID WAS ILLEGAL.
Great place awesome customer service and they work with you.😃🚘
Very friendly guys! Willing to work with you and get you into a 🚗. Would recommend visiting.
Maria was great,she worked with my wife and myself.SHE really cares.I will buy a car from her anytime....THANKS MARIA
They help us to get our car the same day, exelent costumer service!! Highly recommend
Great place to get a car from will help you no matter your situation..
WONDERFUL ! Excellent 🤗 customer service . In and out within an hour !
Great great customer service. The owners are very nice and very helpful.
Quick fast and easy.. 😎Good service funny mechanic 👍👍
I had a very good experience when I went to purchase a truck here with really good people to work with...
Great service recommend you com here guys manager are great worked with me was able to drive off in my car. Today.. Come see them... !!!!!!
Awesome place,Very helpful.I highly recommend ExpressAuto.Very,Very ...Easy process.
They are great works and they will help you out with anything (:
Good place to buy a car. Nice people, great service.
Have a great experience and end up driving with a car the same day!
Everyone was vary friendly and helpfull they got me in a nice car.
Great customer service, friendly sales rep that will do their best to get you in a vehicle...I personally rate them at a 100%
Great service, nice people. Nice cars
Excelente attention and they explain everything to me i recommend this place.
Great service,but truck broke down after 3 week,since all cars are as is they wont fix it,also there I was missing merchandise from the truck.im very disappointed I made 2 payment in less than a month plus downpaymet.they can keep the truck aint paying repairs.
Amazing Customer Service . #Chris###RECOMEND Thank You
Very good attitude people in the office are very patient and good at what they do
I love working with customers!!! Thanks for mentioning me in your review.
DO NOT GET A VEHICLE HERE I REPEAT DO NOT GET A VEHICLE HERE! They tried to sell me a vehicle that had issues with. Got a attitude with me when I wanted another vehicle with bigger down payment. These guys are trash when it comes to customer service.
Great costumer service explain everything ti me.
THEY ARE REALLY GOOD. .....THEY WILL WORK WIT U ....AND U IN N OUT ...AND U DNT GOT TO WORRY ABOUT DEM SELLIN YOU A MESS UP CAR.....
They are kind and courtious. They work hard to get the vehicle you want. They go above and beyond....
GREAT PLACE TO BUY A VEHICLE.
Thank Yall Fir Great Customer Service!!I will be back!!
Love this place!Maria was very helpful!!!
I love this place
It was a pleasure to buy here for the very complete esplicasion I recommend it
Excellent work 😂😂😂😂 I hope to be a good customer and thanks for the bottle of water I was thirsty 😂😂😂😂😂 the treatment is really good to be human 😍
It was an excellent service, we were invited to continue buying more 5-star vehicles ✌️️✌️️✌️️👌🏻😀