Auto Haus has the best rental cars. I had a Toyota Corolla (2017) for almost a year. I didnt have any problem with the car. You can get free service, car wash whenever you want at Auto Haus. The Managers are friendly and responsive. ​If you are looking for cars to rent in DFW area, Auto Haus is the place.

He didn’t learn manners. Age grows, body grows and politeness goes down. Disrespectful man. If you request him twice or thrice, get ready to listen GET OUT

To be honest- the rudest person ever! He has no sense of hospitality and no ounce of politeness. Don’t know why he is in this business, which specially needs top customer satisfaction mode!! If u want to save yourself time- DO NOT BUY/ RENT !!! I REPEAT- DO NOT ! (Giving zeros stars if i could )

If anyone wanna get good car in affordable prices and good condition without any headaches I suggest auto Haus imports get in touch with SAM

Good place to find rental cars, take some time to choose and finalize so plan some hours for the day. Prices are bit high and so the car quality. Cost of any car will be more than what they keep displaying, Also the price they quote is 28 days and not for full month so plan accordingly

You get to try 2 cars before u decide. Reasonable pro-rated charges if the return is missed and Both the rental car & Rental experience was smooth. Cheaper than other known rental services.

I worked directly with Sam, the owner. He seems to take a great deal of pride in his business, and is a no-nonsense, straightforward, and honest guy. If you call ahead, show up with cash or financing set up, and negotiate reasonably, you can get a fantastic deal here from a guy who treats his customers with as much respect as they give him (and then some).Note that these guys dont do financing in-house, so you need to come pre-approved, but its totally worth the extra legwork for the value and service you get.I ended up not getting a car from Sam for reasons that were completely unrelated to this business, but I will send friends there in the future--the prices and no-nonsense service are that good and worth the drive out to Grand Prairie.

I’ve bought a Nissan Altima in January. Sam the owner is a man of his word. It’s a very nice car it had a couple of issue’s. But Sam has fixed it as promised. Granted the car came from the Auction so the issues were unknown. I will be coming back in the summer to purchase another car and have also referred some family members. Thank you Sam.

For all, This is my first review over internet till now, understand how easily SAM can frustrate customers with in no time. I would give no star at all for Auto Haus Imports. As I live far away from Grand prairie, called SAM(owner) over phone in the Morning to check details of the car. After talking over the phone about negotiation, He told to come over, we can run the numbers. After reaching there, his attitude was completely different. There is no proper response and he will not even sit and discuss with us. He will not even give proper response to our question. He walks in his one small office room as if he is super busy and All of a sudden he says, i dont have time, you have to talk and after doing a quick 1 min talk, he put numbers on a paper, once I started to negotiate, he immediately pulled the paper, Trashed it and said out. So he is doing his best not in doing business but frustrating and disrespecting Customer. So please take this as note before any one planning to buy a car from Auto Haus Imports. Also checked the car that I negotiated and noticed the car was rusted at most of the places and the roof was all broke inside. If we dont notice keenly you will get a bad car with a pretty bad deal. Be careful with this person.

We had a great experience buying our first car. Our salesman gave us an accurate and honest report on the vehicle. He was very reasonable during negotiations and got us a great deal.

Dont get me wrong. This place caters UT Arlington students for their temporary car renting needs. Its an average place were you can find plenty of cars.Make sure when you rent car from here to use it careful and dont make any dent or crack. The owner will charge you a hefty amount if generate any visible defects.Please dont rent car from here for commercial purpose because they only let you drive 100 miles a day. Its a good deal if one is work or interning.

Very Expensive Rental Cars and HIDDEN PRICE.... PLEASE BEWARE OF THE SWEET TALKS BY THE FRONT OFFICE GUY 👎👎🙉🙉🙉.Firstly the good thing is they have lots of Inventory.All the Cars are well maintained but highly expensive comparetively.The OWNER DOES NOT EXPLAIN THE DETAILED TERMS AND CONDITIONS.WHAT YOU READ IN THEIR ADVERTISEMENT IS HIGHLY MISLEADING AND INCORRECT.As is the norms with Rental Car Companies they need to Advertise the Full Price or specifically mention other charges or TAXES but this Company never does that. You would be shocked to find the Taxes being added to the amount. AND THE INSURANCE IS ADDITIONAL. WHEN YOU INQUIRE OVER PHONE THEY WILL INFORM YOU THEY HELP YOU WITH THE INSURANCE 😁😁.THE MAJOR HIDDEN PRICE IS THEY CHARGE FOR 4 WEEKS AND NOT ONE MONTH OR 30 DAYS..... PLEASE BE CAREFUL. IF YOU CALCULATE THE TWO DAYS AMOUNT IT COMES TO AROUND 7% EXTRA. FOR EXAMPLE IF THE MONTHLY RENT IS $30 THEN YOU ARE PAYING $30 AND NOT $28 FOR 4 WEEKS THEY BILL YOU. IN FACT IT SHOULD BE ONLY $28 IN THAT CASE.The OWNER would never give you these details till the Time you have Swiped your Card (3% Extra for CC) and the Invoice is Printed. THE REAL SHOCK WILL FOLLOW AT THE TIME OF HANDING OUT THE KEY TO US.Again in the name of helping you out there is a Spanish Guy standing ready TO GET THE INSURANCE FOR THE CAR. He would advice you to tell the Insurance company that you own the Car or else the Insurance would be double the amount. POOR CHAP maybe he doesnt know Maths or simply taking us for ride.Even if you tell the Truth that you Leased the Car the Insurance would increase by bare Minimum say only around $18 to $20 per month or some time further less.SO BE CAREFUL BEFORE YOU SWIPE YOUR CARD OR PAY CASH !!!!!I AM WRITING THIS DETAILED REVIEW JUST TO GUIDE THE PEOPLE MOSTLY STUDENTS TO NOT GET TRAPPED WITH THIS UNFAIR TRADE PRACTICING COMPANY.I HAVE ALL THE EVIDENCE TO PROVE THAT WHAT ALL I HAVE MENTIONED IS TRUE AND NOTHING EXHAUSILATED.

The worst dealer I have seen in my life.He always think that he is renting car for free.Damn worst experience with this guy. Please we do have lot of car dealers who can rent the car.If you put a small dent on car he will collect the whole car amount that he will get when he sell it.Please try to understand and don’t dare to get the car here.Don’t want to see this kind of guy ever

Easy to deal with. Very Happy!

I rented a car from here for few times, had a good experience. Anytime I had a maintenance issue for the car, they resolved it quickly and maintenance cost is covered by them for a rented car. I would recommend to go with Sam if you are looking to rent a car for sometime

NEVER AGAIN! I bought a car here a few months ago. As soon as I drove it off the lot, the check engine light came on. When I called the dealer he agreed to take it back and have his mechanic fix the problem. The light came back on shortly after, I took it back, they fixed it, then the light came back on, and this cycle went on for months. Eventually it was clear that they were not actually doing anything other than resetting my check engine light and lying about what was fixed. When I took it to a real mechanic, they said there is no way a mechanic could have looked at this car and not seen the THOUSANDS of dollars it needs in repairs. I get that the cars come from auction and they do not know the history, but lying and saying a mechanic has fixed it is just unethical. I have had to replace everything I was told was fixed by their mechanic. I am in serious debt thanks to this car. STAY AWAY!

I visited auto haus last weekend. I have never seen such an ass of a men called Sam. His dad send me to his dealership. If that was my son, I would not want to be associated with such an ass of a son... what a degrade. He needs to learn how to behave with people. This is not Pakistan hey ASS... you are in America. People should not shop even if he was giving away things. Go learn to have respect and manners you will get further in life.Even the cars he have are also junk like him.Ban him he is a jerk. His attitude made me walk way from the premises. If you are a person with self esteem and respect, avoid this piece of trash. I would have awarded negative rating if there was any.

Id rate this 0 stars if I could. Sam asked me to meet him at the dealership at 9 0clock sharp on Friday morning so I could get my title. He was over 30 minutes late didnt bother to tell me. So after I text him how much longer he calls and says he can mail it to me. I do not live in Grand Paririe, and was very inconvenient to drive all the way up there for nothing. We agreed he would over night me my title. So today 10/15/16 I go get the mail, nothing from him. I called him and asked why it wasnt there. His response, I sell cars. I dont work in shipping. So I would have to ask them. I wouldnt recommend taking your business here.

Rented a 2008 accord that stopped in the middle of the road whenever I slowed down. Drove from Houston to Dallas specially to show them the issues, but didnt bother to pay heed as nothing actually popped up when they checked it. I sent a video of the car battery restarting to the owner but got no response. Ultimately letting go of everything, charged me extra 15 $ for returning the vehicle 1 hr late ( before office timing though) . The guy is extremely arrogant and rude. The tire was wobbling at high speed which they replaced.

Good deals on rental cars. Ideal for students needing car on a monthly basis.

Worst dealer, worst hospitality and moreover worst owner of this place. They dont know how to deal with the customers. I did negotiate on one car and instead of dealing with the price with me, he left without saying anything. Dont go to this place, its a trap .

Worst hospitality. Once customers started increasing, these people turned commercial. I would definitely not recommend, i had a really bad experience. More like leasing a car from a commercial robot.

I bought a car from this dealer and had no problems. The guy gave me more for my trade than it was worth and was very easy to negotiate on the final purchase price. Same vehicle at a Toyota dealer was like $3k more than he was asking. His had less miles too!! He will print out the Carfax for you and everything. The lot was clean, cars were exceptionally clean, their little office is clean. I dont know why he has gotten so many bad reviews? I even went after hours and was treated very well. I dont know if the fact that I was already pre approved by my bank and had a check in my pocket has anything to do with it. In any case, from my experience, I would definitely recommend this place to anyone.

Purchased a vehicle at this location so far so good, the dealer has stood on his head to satisfy my every need and answer all of my concerns

Excellent service in matters of buying a used car. The owner is trustworthy and has a lot of experience in this domain.

Sam is very disrespectful... He asks you to look at the cars yourself, then when he is super busy counting money he asks you to take a seat and wait. He has been pretty successful in his life being a shameless person that he is. Kudos to his fate! I hope the bentley in his garage gets destroyed by a meteor strike :)

Do not shop here, car salesman was extremely rude. There by himself on a Saturday and has an attitude with us because the last person in the car left the keys in it. As we are looking at the car he ask that we get out because someone else wants to look at the car. All within 5 min. Oh and when you test drive the car ask that you leave your drivers license nevermind what happens if youre pulled over. And the 2010 TL that is for sale has oil leaking from the valve covers, head gasket is leaking, it shakes when driven, ball joints are shot, control arm needs replaced.. etc etc I wouldnt trust this guy to hold a dollar. Not trusting my family in a car from Auto Haus.. read this review with caution!!

Owner is Very impatient and he doesn’t respect/care the customer views. I wouldn’t recommend this auto rentals

Great experience with Sam the manager he went above and beyond with the vehicle I purchased obviously it is a used car had some issues but he has taken care of the problem so far even brought my car back to me at work all the way from grand prairie texas to frisco texas so far great experience will try and purchase a car for my daughter from his dealership in near future.

I got KIA Optima and it was well maintained.Overgall its a very good service.Thankyou Sam nd Victor.

Great cars.. great deals👍.

Sam is good dealer & cars are very good I am using Volkswagen its been 10 months no problem in my car.I m happy with it.

Sam is a nice person, however, he is just like every other tote the note dealer, out for every penny he can get! And beware, he may seem like hes trying to help you out, then will forget what he said, cut throat guy! Its all about his business, dont let the nice guy fool ya! And by the way, I have purchased several cars from him, and my daughter has also.

Cancel Out this place!My indian friend took me there for the only reason that it was the cheapest...I assumed it was since they rent really old cars... (which ok as long as running ...); however, seemed like they only had trouble cars -flooded or with significant problems. they should absolutely stop if there is rain and higher humidity...additionally, the car had noise as we took a ride.... that indicated serious mechanical issues...The guy acted as the owner and boss there was relatively normal until the moment we mentioned about the mechanical problems the car might have and what if they stop on the road? or make a note of those (two noises) so that he shouldnt expect additional payments for that upon return....then he suddenly and literally exploded. got extremely rude, unprofessional..., and wanted us out of his place...He started speaking with the other fake-american-named guy in their language; my friend said he was Pakistani....;ironically, he faked his name to Sam (cant remember his full Arabic name). Thankfully his craziness helped us not put our-self in trouble with him, especially if s/thing went wrong with the old car....

Worst Dealer ever. They are rude towards the customers and very sarcastic. The manager doesnt even respect the views of the customer. I would suggest never to go this place. I would wish to give this place negative 10 star rating if google had allowed. Pathetic and arrogant management,

Good place for car rental there are wide variety of cars available for different prices.

I got what I paid for! No hassle, no hidden charges, good service! Highly recommend them!

The most knowledgeable Car Dealer who puts glamour into buying + renting a preowned Car. Treats all with respect. Makes you feel welcome every time you visit. Thank You for your help Samir + his Team!!!!

Went to this dealer today. That Sam guy is just what all of the reviews say about him. Do not go here! He doesnt respect customers. Me and my wife were in his office and towards the end of our conversation he basically told us to leave because he was about to take his lunch break.! I was thinking about purchasing a vehicle from this place but not anymore. Not with that attitude...

Very polite and knowledgable staff. I was most impressed by the fact that this business is not a buy here pay here lot. Clean lot and every single vehicle was maintainenced before being shown.

Sam is easy to talk to. You have to bargain a bit to get the right price for the car. You will get to test drive 2 cars.

Good place for affordable car rental

Bought a car here They treat you right and have good prices Sam is a good guy to deal with

Auto Haus imports has good and well maintained Cars with comfortable prices. If you want to lease or by a preowned car this is the place.

Worst service. They don’t know how to talk with customers. Don’t waste your time here. Very rude

Two of his favorite numbers are 95, he uses them on almost any car price (3995,2995..) Nice strategy from a nice guy, but he is inflexible with that magical number which he gets from thin air as if the evaluation is from a complex algorithm which even kbb or trucar does not have.PS: Do check the evaluation of the car on kbb before you plan on purchasing

The owner behaviour is impolite. He behaves arrogant with all the customers. Wont recommend this place to anyone.

Sam (the owner) is a straight-forward person, but the cars are in great condition.

This guy is a Classy MoFa, he acts and make sure he looks like he is Desi, so we show some lenience but at the same time cashes it and does his business. He acted cheap, very cheap with me.

Let me start with the owner guys attitude he goes by the name Sam . He has his attitude up his ass and his scarcasm is covered by calling you buddy . I personally dont take it bad cuz I give it 10x times back to his stupid ass . Any1 whos buying a car from this dealer make sure you guys bring Your own auto scanner. The reason is this dealer switch off check engine light manually without fixing the problem. Go get one of those scanners it would be between 30- 60 $. Would I recommend to buy a car from this guy ? no I wont. Like I said his attitude and arrogance is visible but again this is America, he get to do what f*** he wants in his property. After I bought a car from this guy l never recommend his shop to my friends and 6 of my university friends bought cars from different dealer. So its was cool, he can have all the shity attitude he likes ✌🏻️

Had a good experience leasing a car from Auto Haus and using it for the past 3 months without any issues. A mighty recommendation!!

The owner displays attitude. The way he treats while renting a car is different from the way he treats you while returning it. Quotes high prices for used cars. But the attitude he shows is bad. Never gonna be his customer again.

Contacted a salesman their by phone, he seem rude, uninterested in selling a vehicle and would respond to a question as though he didnt hear you ask one! I dont think it was a language barrier, I think it was more as though he just didnt want to be working! I read other reviews about this company and they all seem to say the samething......STAY AWAY FROM DEALING WITH THEM!!!

This place is pathetic... I dont suggest anyone to go.. They dont know how to talk with customers.. The owner or guy who run the business is rude in talking and telling me that put car in key i am not gonna like like.. He dont know customer service.. Dont go.. Totally bad experience

The worst place. The owner is least interested and has no proper customer service. Rude and arrogantly. Do not buy from here.

Nice collection and they treat every client with care.

Incredible service. Very good experience in buying a car

Very good place, courteous staff, smiling welcome, convenient, huge selection of vehicle for every budget, honest man, trust worthy, very good service, immediate help for my vehicle

WORST CUSTOMER SERVICE!!! Go here only if you disparately need a car and be prepared for heavy charges even for a small scratch.

Good rental car service. friendly and economical

Hi, my friend krishna took a volkswagon car vth auto haus grand prairie. He charged 572 for that car nd kept 200$ as deposit. That car was a disaster, it stopped 6 times in traffic all of a sudden. My friend took the car back to Sam who gave that car to my frnd. He repaired it for the first two times nd as my frnd was fed up for the third time he just replaced it vth toyota carolla for which he usually charges 440 per month. My frnd used this carolla fr more dan 15 days nd when he returned d car today Sam has deducted 42$ from the deposit satating that my frnd returned it late by 2 days. That stupid guy didnt even have the concern for truobling my frnd by giving a worst car in d beginning nd suffered him. When my frnd asked about the difference amont between carolla nd volkswagon he said he would nly give a discount if he rent another car or buy another car vth him. That idiot has given 0% customer satisfaction by being rude wasting my frnds tym nd wrk fr 3 days. That was the worst experience i ever think of. I couldnt give negative rating so i am giving 1 star.

Nice place for buying used certified cars for a good prices

Worst car dealer/rental ever.Effing Effs made me drive in the cold in a car with no heaters. Made me pay for the faulty car, threatened me.If you are taking a car their you are effed. They will steal you, mistreat you, eff you.Beware they are robbers.

Owner doesnt care about customers. He doesnt respond properly..not recommended.

We can get Cars for rent at low and reasonable prices. The person in charge is friendly at my visit.

Great car great service. Hard to believe others met the same Sam I did.

Very good place to rent out cars

This place is good for monthly car rent. The prices are expensive but the cars given are in good condition.

Worst hospitality ever I saw. Sam takes his customer for granted! Never ever going back

Nice collection of cars n Customer friendly dealer

Good place to make car rentals

A good place to get cheap rentals

Very unfriendly, there over an hour n nobody even spoke to us or offer any assistance. They will never get my business went there with high expectations I will look somewhere else since they showed no interest in doing business with me, they need to take lessons on how to treat people.

Amazing service samir is awesome

Rented car there. Value for money and they were polite.

Bad customer service

Too expensive and doesn’t have good cars

Pleasant and good car selection !

Rented car there -- value for money

Winter looking at a car and I couldnt believe it. There were more junk cars on that lot then they had down to local junk yard.

They are very helping and cooperative.

Tell the guy i didnt like the mileage on the car and said, dont worry we can change that, youre the one paying for it.

It was nice experience.

Cars are not that good. And cost is more for that.

Rented a Camry for a month. Expensive, but service is worth the price and car didnt have any problems.

Good value for your bucks

He do time pass with customer. He dont valued customer time.

Worst car rental! Dont rent here.

Not too friendly while dealing till you actually start paying....

Very rude. Have some class. They spoke to the people coming to inquire on a vehicle like dogs. Disgusting!

Good place to rent a car

Expensive.. and rude

Best Car Deals for students

Very rude, dont go there.

Just for the purpose of writing the review, I am giving 1 star. I would have given negative stars if possible. the guy I dealt with is Sam. He doesnt know how to respect customers. Bottom line, dont rent or buy a car from here.

Very rude guy .. dont go here

Good place for automotive

Great customer service

Its ok

Good car rental