Adding to it Clint service advisor and the other person Im sorry I forget her name was very courteous and helpful and getting my appointment going we thank them very much and I got to meet the owner Lisa very nice person that is why Im giving a second chance

Dave and the entire team are amazing! I took my car in on Friday right before the closed and they called me on Saturday to update me about my car. Dave was very honest with me about my situation with my car (which I appreciate!). I got my car back on Monday and Dave called me on Tuesday to make sure my car was still running fine. I go to DBU so this is the closest shop to me and Im glad this is the closest to me! I definitely recommend Midas!

Always nice and curtains .Explains what there doing .

This is my third time going to this location. I used to take my car to Midas when I lived in Michigan. Sames great service in Texas. They had my care ready in 3 hours. Great service 👏!

This is definitely the place to go if your vehicle needs served! They truly care about their customers and what they do. Stop by and check this place out!!!

Talked with the mgr.Dave the evening before because I never received an acknowledgement on my on line application. He said it would be first come first serve on Saturday morning and I was there at 8:30 to make sure I got my 9:00 appt. Dave showed up at 8:45 and let me in while he opened up nice trusting guy !! But obviously he did not know about the 24.99 oil change special with tire rotation. Hooray for smart phones to back up the consumer. He made it right and treated me real great on the price to fix my Flowmaster bracket that another place had said it would all need to be replaced and he did it for 25.00. Will go there again and deal with Dave and the tech that worked on my black mustang sorry I forgot his name

It was great and the staff was excellent

I made an appointment for 8:00 AM this morning.I waited in the parking lot until 8:45, and it stayed closed. I left two messages. I received no call back.Once I posted the 1 star rating, without a review, I got an immediate text asking why I left the 1 star.I am updating the review to advise.I took my business elsewhere today.

The owner and staff here really know what customer service is all about. They dont recommend work that isnt needed and do not try to upsell services. I love love love this place and will be using this center for all of my car needs.

I was flat out ignored upon arrival and doors were shut on me without any acknowledgement or explanation. They were not closed yet, and even if they were no longer accepting new customers since it was approximately a half hour til closing, the guy who shut me out could have said something, as he looked straight at me. After beeping and making me move out of the way for another vehicle to go inside, the doors were rudely pulled down, all while looking at me dead in the eye. I’ve never experienced anything like it. I went next door to Kwik Lube instead, they were WAY more welcoming. If I could give less than 1 star for this place, I would.

They are likely to cheat u and your family.

Outstanding customer service. The lady at the front desk is kind and extremely professional. She even asked if her cleaning of the waiting room would disturb myself. The mechanics in the shop know their way around a car the correct way. Very detail oriented. (Coming from a fellow gear head) Small details and actions like these is what can set a business apart from others. I have had some bad experiences with Midas in the past. (In different locations.) Today, this has showed me the pride invested in this location is echelons above other locations in the area. I will be back!

The guys were very friendly and answered and explained everything they were doing to my car... I will going there for all future car issues

I took my car here about a month ago for an oil change and the customer service was outstanding. The tech was very detailed about another issue I was having with my car and he said he would call me back with an estimate. And he did just that. Iam very pleased. As a woman I dont feel like I was taken advantage of. I will be going back.

This place has a small, family-like atmosphere and feel. Theyre very hands-on. If youre used to the giant, fast, and expensive Service Centers that get you in & out, then this is not the place for you. But if you dont want to be taken advantaged of, over-charged, hustled, or set up to be someones job-security, then this is the place for you.The customer service and personable touch outweighs everything. And the mechanic is someone you can actually call, my mechanic. And even he is personable and hands-on.Finally! I found a shop that has a conscience and that I can trust! And thats all it takes for me to be a loyal customer.

It’s hard to find a trustworthy mechanic now a days. My father and I have been going here for thePast six years and never had a problem nothing but good experience. In fact, they have saved me money several times when they didn’t have to mention it but they did. We are loyal customers from here on out. Rania Is always super helpful and on top of everything I really trust them with our cars and very pleased customers.

I lived in Grand Prairie for 23 years and have always trusted my vehicle to the Midas on E Pioneer Pkwy. I check the estimates they give me to at least one other shop and they are either the same or cheaper every time.They always let me know how much time they need so I dont get stuck in the waiting area. The young couple that have recently taken over the business are doing a great job. Ive always used Midas and its great to see young owners trying to give the customer the best deal possible but also being fair because cars dont fix themselves for free. lol For whoever you usually use, let Midas give you a quote and Im sure youll be taken care of.

Did good job. Customer service was excellent.

Great customer service. They have very honest mechanics and friendly staff that really know their stuff. I was very glad that I found them. They taught me a lot about my car.

Honest shop with knowledgeable and experienced mechanics. The owners - a cute couple, seem to really care about their customers. They will not recommend anything that isnt really needed and will take the time to explain priorities of what can happen when. I was there last Saturday and it was crazy busy - turned out to be a popular hangout for many car owners. Saw this sign - it was so fully and true!

I went in to get an oil change and a tire rotation and the employees there very pleasant. Even as some other customers yelled at them they remained calm and continued to offer great deals/discounts. Very friendly and hardworking people, very lovely and memorable people.

Did a fast and excellent job, customer service was good

David is very friendly and with him being the only person in the front the phone is always answered. He kept in communication with me when needed. Stayed in a reasonable price range and kept his word .

After the traumatic experience from the place next door (see review on Kwik Lube) my husband came over here and received wonderful service. The owner came out from the back and seemed to be on lunch break since he was eating pizza, but was still very nice, attentive, and got my husband’s truck serviced right away despite that. We will be coming here from now on.

The phone number that is listed on Google (469) is wrong.Great customer service, confident in their work

Excellent customer service and professionalism unmatched.Had my front disc breaks and rotors replaced within less than an hour.This business does right by its customers and takes your vehicle servicing seriously. I left with peace of mind. I have had no problems with my front disc breaks and rotors since my last appointment.

I took my car to get a AC diagnostic and was told I needed the entire AC Compressor kit which cost with parts and labor about $925.00. I waited for about 2 months until I was able to get the money to fix it to find out from another shop that I needed none of what was told me to. I recently got an AC Compressor replaced last year but somehow it still wasnt blowing cold. Despite the air not blowing cool, common sense told me it cant be the compressor. When I went to a different shop, I was told I only needed refrigerant and dye. The diagnostics, refrigerant and dye only cost me $124.00!! A huge savings!! My compressor works perfectly fine and all other components. I was highly upset and felt cheated. I will never go to another Midas because of such a bad experience and would have been cheated out of over $900.00 . Please be careful and cautious when getting your cars looked at by mechanics and make sure they are doing the diagnostics properly.

Great and timely service! The owner, Rahul, was more than helpful in pointing out some areas of concern that may need repaired without giving any indication of trying to force it! He seems to really care about the customers and their vehicles!

The owners and technicians provided a very pleasant experience for an aggravating automotive situation -- manual transmission-related issues.They were completely upfront about the work required to bring my vehicle back into service. They even sent pictures via text messaging displaying the condition of the affected parts throughout the process. The chief technician took the time to show me the damaged mechanism and its operation. Although there was more required work than initially expected, the total price (including veterans discount) for the service/parts provided definitely beats what wouldve been the cost at the dealership. In addition, I was informed by the chief technician of a needed service that I could perform myself allowing me to save more money.Overall, should my ride ever need to have major repairs done again, the Midas of Grand Prairie would be my go-to place.

This a great place to get your vehicle work on they just replaced all four of my struts at a great price and did a great job definitely gone tell all my family and friends..

Great on service but the guy working on my car’s wife came in and was just hovering over him like she wanted him to hurry. This woman shouldn’t have been in the work bay bugging him.

I’ve had the wonder pleasure of having the services of Midas in Grand Prairie service both my vehicles. The staff is very warm and inviting. I will continue to go their for service and I recommend them to anyone needing their vehicle serviced.

First time here and the service was INCREDIBLE!!! Not only were they fast, but we have never been treated better at any auto repair shop. The shop is owned by a very polite, sweet couple who had their young twin daughters at the shop with them. They made you feel like family and were very attentive to everyone. Highly recomend!!!!

I have been coming to this place, since moving to grand praire. I bring my work truck and personal trucks here and they do great work. The staff and owners are very attentive and most importantly break down each and every charge being made, meaning there is no hidden fees.

Fair price and excellent service for all my vehicles. I recommend this shop to all my friends.

Excellent service. Definitely worth the visit. Had my brakes and oil changed. But they did a thorough check first and found my bearing was about to go out. That little detailed saved me huge repair costs by not fixing it now. Definitely recommend these guys. Reasonable prices and great customer service.

I highly recommend this location. The management family are very nice and friendly. I was pleased with the results of both my vehicles.

I have been to many Auto Mechanics, but by far this place exceed my expectations. David and his technicians are amazing. I came in asking that my brake pads and rotors needed changing, and they did quickly. No extra charges that was unnecessary, and David even gave me the store discount for break pad changes. I would recommend this place to anyone. The owner and workers are honest, and its hard to find honest mechanics. Good job David and the crew

Visited a while back for an oil change, after talking with an employee, started to pull into a bay not realizing the mechanics do that. They yelled at me and said Since you did that, you can leave. Were not changing your oil. It was an honest mistake. Never went back, never will. Complained to corporate but never got a follow up

Rahul is a good owner. The service and the hospitality is great. Give this place a chance.

Bit pricey but great service

Ive been going to the guy running this place, Steve Dobbs, for five years or so now. He always does the job right the first time, charges less than any other mechanic Ive been to, and never tries to sell me on work I dont need. I just had some front end work done there today, and am happy with the results. I drive over 20 miles to get my cars worked on here, and its well worth it. Its hard to find a good mechanic like this.

Im torn about this place. While ive had a great experience before with an oil change, my most recent experience left a bad taste in my mouth. I brought my truck here as it stopped on me and had a flashing check engine light. It was there for 2 days because the lead mechanic did not show up for work. Once they diagnosed they said I needed a whole new engine?! I thought no way this cant be true. Midas quoted me 6.5k to replace engine. My truck is a 2016 Ram with 62k miles. I was 2k miles out of warranty so I called Chrysler and they told me to tow it to a dealer and they will diagnose and see if anything can be done about me being out of warranty. Well turns out my truck did NOT need a new engine but it had a broken valve spring which was causing the knocking. Part was replaced and my truck is good as new. Owners are very nice and professional but I am so glad I got a 2nd opinion.EDIT:Rahul the owner ended up reaching out to me and we discussed the issue in further detail. I understand his perspective and he understands mine. The customer service that he provided is exceptional and he went above and beyond to make sure I was satisfied with the outcome. All in all I am completely satisfied with Rahul and the staff at Midas.

The owners Raul and Ronya are extremely nice people and go above and beyond to help the less fortunate people here in the community!! My husband and I always bring our cars here! They are professional and trustworthy! HIGHLY RECOMMEND!!~

I’ve been coming to this location for oil changes since I have moved to Dallas. Owners and employees are always honest and make an effort to help you out in anyway they can. Also, they are very intensional to make a relationship with their customers. Dealing with car issues is not always fun. But I can always count on this location to help me. I highly recommended this location especially for DBU students.

Came in for a total brake overhaul on my 2014 Ford Escape. I found David and his crew to be extremely professional and very thorough with their work. Price was fair and car stops way better.

Absolutely an amazing place to get your oil change, auto repair, and also modification. The new owner was extremely helpful and has an amazing passion for cars. I highly recommend this Midas location for there superior service.

Well done. Brakes were squealing. You could have taken advantage of me but you didnt. The brakes were in good order. And you sent me on my way without a dime coming out of my pocket. Well done. I will be back.

Was passing through town during a time sensitive road trip when my vehicle started giving me issues. Had to make an unplanned stay overnight to find a mechanic for repairs the next day. Arrived at Midas about 20 minutes before opening time and the owner walked over to greet us as soon as he unlocked the door. Invited us in for coffee and had my truck in the shop for diagnostics as soon as the mechanics arrived. A few parts had to be ordered so we spent the morning lounging around the waiting room. The staff made us feel welcome and everyone was extremely hospitable. My truck was ready shortly after noon and we were back on the road. Service like we experienced is very rare these days and I am thankful we stumbled upon this particular Midas!

Granted I didnt make an appointment the first time when I went in, could do inspection but to busy to do oil change. So made an appointment for next week at 10am went in can do oil change but not inspection. Since under this new management havent had very good luck, will go elsewhere. To bad find someone else

Love this place. Steve and the crew always the get the job done right and in a timely manner. I never leave unhappy. Keep up the great work guys!!

Pay attention to the numerous one-star reviews and steer clear. I guess I owe this place a huge thank you - someone took their car here and they were told they needed $1500 of suspension service. As a result, they sold that car to me.I have carefully reviewed the car, and I cant for the life of me understand why this TERRIBLE business would recommend $1500 of suspension work on it. Ive included pictures below for reference.They recommended new lower control arms and strut mounts. I called them myself and got a quote for this service.Even if the work was reasonable, the quote they provided was completely unethical.**PARTS**$199.98 per strut MOUNT (available online for $29.99)$271.99 per lower control arm (available online for $149.99)**LABOR**$240 for Strut Mounts$360 for Lower Control ArmsFor reference, Hyundai lists the labor time for each of these in the technical manual/databases:Strut Mounts (both sides) - 1.4 hoursLower Control Arms (both sides) - 0.8 hoursIf Midas was using these estimates, that equates to a labor rate of $272 per hour!! Itd be cheaper to pay my LAWYER per hour to do the service!There was a squeak in the suspension due to ONE dried out bushing (pictured below). I got a $4 can of silicon lubricant, sprayed it, and now theres no noise. The strut mounts were perfect, and I didnt even have to lubricate them. There is the tiniest amount of surface rust at the top (nothing even close to what Ive seen on cars up north). No ethical mechanic would have EVER recommend replacing these strut mounts. They had a long standing relationship with the lady that owned the car; based on the CARFAX she brought her car there all the time. They could have easily lubricated these parts, monitored them, and replaced them IF they developed an actual issue.So, THANK YOU Midas for scaring some poor lady into selling her incredibly well maintained car to me.

I love coming to this store! They always take their time to inspect my car and they give me the options to choose what is needed done on my car now and what can wait til next time. Very friendly. Thanks guys

Under new ownership. I find its a great place to get some honest all around work done on youre automobile.

Awsome

Rania good people help with everything and also make you feel at home real down to earth person ❤️and most of all she get the job done the right way

Went to this shop because I had a coupon for a 24.99 oil change and tire rotation that said shop was under new management. I was extremely pleased with the customer service. Did a thorough inspection of my vehicle, performed oil change and rotated my tires. I ended up changing the cabin filter for around $20.00 and it was disgusting. I have had my car for nearly 2 years and no other shop had even informed me that my car had a cabin filter. On top of the great service the day I was at the shop, the next day I got a follow up call from Brian to ensure I was happy with my experience. This is my new shop. Great customer service!!

They are a very nice group of people i would rec this place for anyone for great service for your vehicle!!!

New owner and manager took very great care of my needs. Comfortable waiting room with good coffee and they were very honest. My new Grand Prairie shop.

I trust David and know he is very trustworthy and honest and that he will take care of my SUV! Thank you so much for the great service you always provide me and my whole family.Thank you David for always shooting straight with me!

Friendly and professional crew. Highly recommend!

I am a student at Dallas Baptist University. I just recently bought my 1st car over the summer. This was a very exciting time for me as I had been waiting for this moment for quite a long time. I bought my car used, it is a 2006 Toyota RAV4, so I took it into the Midas here at Grand Prairie to ensure everything was up to date and running well on the car, as well as to find out what steps need to be taken to repair wear and tear from the cars age.From the very beginning Rahul and Raina were both so kind and patient with all of my questions, and were incredibly thorough with their explanation of what steps needed to be taken for repairs and preventative maintenance on my RAV. Their direction was very comforting and really helped me better understand how a car works and runs from more than just gas as I had previously believed.The crew completely updated my suspension and brakes system, as well as replaced my old and very dirty headlights, and other various other things I do not know how to explain in detail haha.From the mechanics to the owners this location is incredible and so willing to work with you, and go through great lengths to ensure you are pleased with their service. I am very pleased with the work that has been done on my first car I have ever owned.Come to Midas in Grand Prairie for all your auto needs, outstanding mechanical service, as well as customer service.

I go to midas in Michigan and i moved here in the grand pairie area and lucky i found a midas and had a chance to meet the owners which nevered happened in Michigan, i didnt have no money at all and needed over $1700 dollars in work done to get my truck back on the road, midas has an easy pay options which i was approved for the amount needed inorder to get the job done, and they offer easy and affordable payments with no credit check!! It was a life saver! The owner even worked with me and saved me some money by not charging me for certain snags that happened, i highly recommend this place of business, me and my soon to be wife are taking our vehicles there for every future service we need! Thanks for the warm welcome they offered.

As long as Steve runs this Midas, I will continue to come here. Steve has a great work ethic and moral values. He always does right by me and what I have seen to other customers. Thank you Steve!

Place is nice, clean and reasonable. People are friendly and they know what the heck are they doing with our vehicles. I trust them with my vehicle.

Ive Had The Best customer Service Ever @ This Midas, Everyone There Is Friendly & Helpful, This Is The Only Shop I Like To Bring My car To!! 😎

Very clean....a professional staff, gave a complimentary inspection on my vehicle, and an honest evaluation

Owners are respectful and polite👍🏽

Great service, helpful employees. I had an emergency and they helped me out with no problem. Would recommend.

****Steve is not the owner any longer. New Owners beginning October 2018****First, I was told to come to their location because they were knowledgeable but when I arrived, the new owner had to GOOGLE my truck issues. Then I was told by the Midas owner that my truck does not have spark plug wires so when I paid $400.00+ for an oil change and tune up, the wires were not changed. I read my owners manual, worked with a mechanic and called Autozone just to find out that my truck HAS spark plug wires. I called the location and the owner continued to state that my 1500 GMC doesnt have wires.  I had one of the wires my hand as he was telling me this. Also, I HAVE A YUKON DENALI THAT HAS WIRES!!! I am very disappointed with the horrible service I received at this location.  The people there are incompetent. While the competent mechanic looked over my vehicle, he showed me that to change my spark plugs, you have to disconnect the wires from the coil pack! So he removed one of the imaginary wires to show me. As he pulled out the wires, 3 of 8 wires were barely reattched. They were just laying there. DO NOT TAKE YOUR VEHICLE HERE! Any shade tree mechanic can change your oil or your brakes. These folks are not experts!

I requested an oil change appointment online and was supposed to receive a response within 30 minutes. Never received one. So I called two days later to confirm and was immediately put on hold. I sat there on hold for 14 minutes before they just hung up on me. Not sure if this is due to the new owners, but this type of thing used to never happen.

Great mechanic and doesnt take him long to repair your vehicle. Dont hesitate to visit them in case you have any car problem!

Great and fast service! I had an appointment and they took me right in, despite the ppl waiting without appointment

Very helpful 👌

Very great & fast service. Owner Rania Faruqi has always been so sweet & helpful everytime. Will be back!

Very friendly customer service and a user-friendly experience. This Midas is my go-to for all my car maintenance checkups!

Great customer service and the techs where very informative and helpful.

I did oil changes. The staff were very nice, and the service was great.

Awsome place theres a new guy just started hes great knows what hes talking about he even showed me the problem come to find out I bought a lemon

Steve Dobbs and the guys always do a great job. They changed my oil and got my a.c. cooling properly in under an hour with no appointment needed.

Very friendly staffing and very good work thank you

Good costumer service and serious professional personal.

Great service and reasonable prices.

Worst auto shop i have ever been. Horrible customer service. They will walk out on you and leave you unattended. They also rip people off!!!. They just want to get peoples money without doing the job. Do not take your car there.

Great service love the new owners family owned and operated

David and his team were great, we came in for a oil change and not only received great service but helpful advice regarding our vechicle and good conversation

Excellent Work and Customer Service! Steve is the Best!

Guy at front desk was a douche! Before they even looked at our brakes he was trying to say it was a hydraulic problem. Then was so rude and derogatory. Will NEVER go back. Straight scammers!!! Beware!!

I take my 2002 Oldsmobile Alero for everything. Running 13 years strong thanks to Midas!

The dealership could not fine the problem with my car. They had the car off and on for a year but Midas took a few hour to fine and fix the problem and got me back on the road.

First visit. Friendly and fast service.

Good prices in oil change 17 USD

They were very friendly and professional.

Mufflers and maintenance repairs done. Friendly, straight-forward mechanics.

They were terrific

I took my car here to get 4 tires mounted. The tech scratched up all four wheels so badly mounting tires. The service also cost more than Costco. Would not recommend.

Always friendly and courteous

Fast service

Needed brakes 5,000 miles ago ! I visited this Midas and told them I was pressed for time so they tag teamed my brakes gave me the 60.00 an axel discount and I was on my way! Very friendly staff!!!I will return for all my auto needs!

Great service