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Auto Parts House
4100 E Jefferson St, Grand Prairie, TX 75051, United States
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Auto Parts House
Comments
Ge
Review №1

I shop here for parts practically every other week.

Ja
Review №2

I come to this place for all my part German,Japanese, Domestic. Never fail to provide immaculate customer service and treat you like family. I recommend to anyone that is iffy about yards to go to, this one is the one. Fair prices to all. -Jan Leiva

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Review №3

A very useless set of unprofessional greedy unethical personnel. Will never patronize again.

Mi
Review №4

They like to Scam, I asked them before I got there, I saw that they had a 2015 malibu for parts on Facebook and I texted the guy, he said 70 for the radio and 60 each seat, 60 for plastic panels including the steering wheel and 30 for each door panel. I got there and they asked 120 for the radio and 150 for the plastics trims without the steering wheel so I told them the prices they said on the phone but they said that they couldn’t do that price because it was too cheap for them even tho we had already agreed on a price.

Ce
Review №5

Very helpful i give them 100💯👍

De
Review №6

Good price & friendly people.

Jo
Review №7

The older white guy that used to work the front was the best guy !

do
Review №8

Guy running this place is cool as a fan.

ro
Review №9

I went there to get trunk latch and motor $30 the took it off for the old car at yard and it works great!!! THANK YOU JOE...Very nice gentlemen...

kr
Review №10

Best auto parts place in Dallas fort worth

Ch
Review №11

Little Low On aparts But Great People

Al
Review №12

Good people great price !

Ta
Review №13

I would advise customers not to call this junkyard or even go there to look for parts.They are liars and have no consciences.They would sell you the wrong parts without allowing you to see it beforehand with the pretext of giving you a free delivery service.They often try to take advantage of their so-socalled No Refund,Only exchange Policy to rip customers off.I know Karma would catch up to them one day..👏🏿

Mi
Review №14

Called about fuel tank that showed in stock. Showed up and went out twice and couldnt find vehicle. Was told the crusher came last week. Whats the point of having a phone if you cant communicate.

Sc
Review №15

Called about a part, they said they had it and to come get it. The part wasnt ready but they pulled it quickly . A little high on the price but they negotiated to a fair price. The guy at the counter was so nice and friendly.

Ja
Review №16

Worked with me to find the part. Then gave me a fair deal. Good people.

Ak
Review №17

This place has the worst service I have ever seen. They are rude, their parts never work and they won’t exchange it for another one even though they guarantee you 60days. I paid $800 for the engine but I haven’t gotten nothing back till now. Steer clear away from them. They rip you off your money!

Lo
Review №18

I used these guys this past weekend. I am from out of town and needed a new wheel fast so that I could get back home. I saw online that Auto Parts House had the wheel I needed. I called to make sure and they said they could sell me the wheel, tire, and put it on for me. They had me on my way in an hour. Would definitely recommend.

Wi
Review №19

Bought a Chevy Vortech engine from them, and they pulled the old bait and switch They had a truck that had just come in, and they let me listen to it run. Engine ran great, no noises, no smoke. I commented that even the oil filter looked new. Paid for the engine and was told to come back in a couple of hours to pick it up. Came back and got it, and noticed the same like-new filter, so was comfortable that I got the engine I paid for. took it to my Brothers house, 600 miles away and installed it, only to find out it had bad lifters, and ran like crap. After looking more closely at the engine, I realized that it was not the engine I purchased. Called them, end they assured me that it was the engine I paid for, and that I must have done something wrong. What can you do during an engine swap to make the lifters go bad? Nothing!! Crooks and con artists, all of them. STAY AWAY!!

Ro
Review №20

Very professional, and very helpful.. and went out of their way to arrange parts pick up as we needed it! And love their warranty, they DO stand behind it!

Na
Review №21

Keep your money and go elsewhere for your car/truck parts, They are Lie, rude, ... very unprofessional, They will not refund your money even if selling you wrong parts. Just DO NOT BUY from this yard.I dont know how they got some good reviews from other people. While I was there buying parts for my truck, there were 3 other people in the same situation, wrong parts and not getting refund from them.They will point to the receipt, it said there is No Refund on the receipt. Know the parts that you need and go somewhere else.

Ri
Review №22

I work for a company. A company vehicle needed a motor. Auto parts house said and sold me a motor that was ran and tested which was complete b.s. Motor had no compression AT ALL as soon as it was even installed which was literally next day and tried starting. Drained the brand new oil I put in and it had some milky oil meaning the head gaskets had been blown before. Called immediately for a warranty or a refund. No refund only store credit. Who wants to let $1000 sit somewhere? I can understand $100 maybe but $1000? Waited PATIENTLY for another motor to be found and each week it was always well we are still looking In the auction for a motor. After about a month and a half my boss (owner of company) told them at this point well need a refund or well have to take this to court. Well, because of that comment they stopped looking for a replacement motor. Its been 2 and 1/2 months now and tried not take things the legal way yet they still wont refund anything. They offer Store credit and continue looking for a replacement motor. Why continue? So they can take another 2-3-4 months and each week being told well we still looking for a motor. AVOID THIS PLACE. Better to go to LKQ than to deal with this type of service and warranty they provide.Update (11/25/2019)Auto parts house still hasnt warrantied or replaced the motor that I purchased almost 6 months ago that was defective. Still refuses to give a refund. Still gives a run around as to why cant find a motor. Been calling every week. NEVER in 10 years of dealing with junkyards have I dealt with this type of service.Update (3/6/2020)Been arguing and fighting for a refund or a replacement motor THAT WAS NOT WARRANTIED. Gave me the run around, lies, excuses for months. At this point lost $1000 or should say was stolen from me. Will never be doing business again with them obviously. AVOID THIS PLACE so what happened to me doesnt happen to you.

Xa
Review №23

These guys are the best!!! Even after their shop was closed. I thank u for knowing how to do the plug on my starter.

Ni
Review №24

Called ahead for a transmission on an F150. Guy said they had it and it was already pulled from the vehicle. I was in a time crunch so that was good news. When I arrived Jerry Springer was on the TV, loud. They acted like I hadnt called them at all. Refused to help me look up the transmission type to confirm if they even had the part. When I finally got the part number from the dealer I was told it wasnt pulled after all and he acted like he was inconvenienced that I was even there. Sorry way to treat someone with 500 dollars in hand to spend. Dont go here.

Fa
Review №25

Fair pricing

ju
Review №26

Great service

Th
Review №27

Great service! I needed a new transmission for my Nissan Altima and Antonio Sanchez got the part we needed. It was a very smooth and easy process. I highly recommend this business and the service from Antonio was great!

Fo
Review №28

Excellent customer service. The best around.

Ch
Review №29

Awesome customer service and they usually have the parts youre looking for at reasonable prices.

Sa
Review №30

Horrible customer service, went to buy a hyundai santa fe alternator I tried to explain to him I needed a 3.3 one and tried to tell him the details to the car, he said that is enough I am talking too much, he gave me 2.7 litre one anyway, trying to hope it fits and I am thinking I got the right one. I kept quiet despite his rude service coz I needed the part and thought the price was reasonable. It did not fit. When I came back he dont have the part and could only give me 75% of my money and got mad when I got angry with him. I drove 50 minutes twice you should say whether you have the right parts and if not accept your mistake and refund the money. Dont know how he is still in business. Not going back. Ithe is different if I pulled the part. The part was in Stock for the next 25%rip off. He probably will sell it to two more unsuspecting customers.

Da
Review №31

Great place straight forward. Best place to go to save you some time bring your tools

Ki
Review №32

I loved the service and the part was in good shape.

Le
Review №33

Great people! Great service!

Ch
Review №34

I drove all the way from balch springs tfor a transmission for my expedition last week only for it to be the wrong year. When I called and returned for an exchange they didnt have it on site and i was asked to return the following day. So 40 miles round trip ive made twice for no reason an still have to do it once more. Update. Its Sunday now and this guy hasnt made any progress on finding me the part ive already paid for. 400 no transmission and they wont refund my money. I wouldnt recommend this place to anyone. Trash service ran by trash people who feel like you inconvenience them by coming to their shop and asking them to do anything besides sit there

Ca
Review №35

Nice place 👍 excellent attention

la
Review №36

BEWARE.. I found out yesterday that a guy that sales parts takes your money and never provides the part works at this shop now. I would stay away from this place as long as this guys working there or what happen to me might happen to you....

Wa
Review №37

They are the worst human beings alive, I bought a radio from them that was supposedly working but it wasn’t. I went to return the radio and I would not give me a refund and they took the radio and would not give me the radio or the money . I wouldn’t want anybody to get ripped off like I did and I would steer clear away from them If I were you

Co
Review №38

Very very helpful thank you

Da
Review №39

Good service good parts good prices hands down.

Je
Review №40

This place is trash when it comes to service and they just take people’s money

Mi
Review №41

Worst shop ever. Be careful these guys sell engine and transmission cores. no class whatsoever.

Na
Review №42

These guys are unbelievable. Rude. Not willing to help . Im sitting here and I need one of them to take me back there to show me the truck and as 4 of them sitting there doing nothing are to busy to help.

La
Review №43

Service was good. Workers were nice, friendly & helpful.

St
Review №44

Ordered a ac compressor. Gave me a ac compressor that didnt fit my motor. He guessed the part out of a shift of compressors.Returned the compresssor didnt want to refund my cc. Instead wanted to pay me the amount that i got the ac compressor from another yard. So they would of kept my money and ac compressor. As i was leaving was making sarcastic remarks. Horrible customer service, wouldnt recommand going. Many other options nearby. Im sure this isnt the first time this issue has happened here. Will never go back.

Bi
Review №45

Great group of people, will work with you within reason . Good price. Will be back fo future parts

je
Review №46

Liars and rude, dont trust them, I want an air filter box for my focus, they told me this one will work for sure, when I brought it to the mecanic didnt work, they just took my money

Ad
Review №47

TERRIBLE BUSINESS!!I ordered a transmission from them and not only did they send the wrong one, they charged me for the right one (300 dollar difference), and they REFUSE to make it right unless I ship it back on my own dime. I literally have to choose between keeping a roof over my kids heads or paying for their mistake. They gave me the runaround for 2 weeks and refuse to let me talk to the manager.

ti
Review №48

Extremely unprofessional staff.

Fl
Review №49

These people are criminals of the worst, a RKH who is usually there to lie about the conditions of the parties, gives you wrong information to charge you and assures you that he returns the money and then offers you blows and insults when you go to complain. They should put them in jail to a group of marginals.

Cl
Review №50

Total idiots. They will take your money and not supply the correct part. Would be a great place though to start a wrecking yard. They sure dont know how to run one

Om
Review №51

Bad bad bad place with stupid employees

Da
Review №52

Multiple purchases good quality and very economic

Ca
Review №53

Pick up parts for my honda

Ch
Review №54

Cause I went an bought a motor and it was cool!!!!

El
Review №55

Very awful people aggressive, violent, want to take ur money by any mean

Ge
Review №56

Perfect

Br
Review №57

Kinda pricey but they did have the older parts I needed 👍

Se
Review №58

The guy just hangs up on you if they dont have your part and i was gonna ask to see if they had other parts but i guess not

Fr
Review №59

Found what i needed fast, price was excellent.

Br
Review №60

Be sure you get prices before you pull parts. Theyll change the price before you leave.

Ña
Review №61

Very good

Ju
Review №62

No good the never have what l need

RA
Review №63

They have no parts in stock but they list every part on line

Dr
Review №64

Worst place to go!! No doubt.

Ki
Review №65

Do not do anything here if you value your hard earned money . You will not be happy .

Ya
Review №66

Found the part we needed for our vehicle

Ja
Review №67

Lots of new cars

Va
Review №68

Didnt find what I needed it

Mi
Review №69

Employee at the front desk was very rude

Je
Review №70

No luck never have what I need...

sh
Review №71

Very helpful people

Ri
Review №72

They got ur part

Ha
Review №73

Very expensive and no good

Sa
Review №74

Honost people

Fr
Review №75

Repairman

Ho
Review №76

Rude

He
Review №77

Good service, good treatment, good prices and some good friends.

Jo
Review №78

Very good service and a wide range of auto partsVisit and you will win

Fe
Review №79

Very bad treatment I would not recommend it to my enemies

Jo
Review №80

Not very good service

No
Review №81

I loved very good attention thank you for being very good people

Zo
Review №82

Good place to buy car parts

De
Review №83

Bad attention and the parts guarantee you have to fight to see if they want to give it to you

Es
Review №84

Pesimo place they give you a price and when it comes to charging, they rob you by charging you more expensive are some rats.

El
Review №85

Excellent

Information
34 Photos
85 Comments
3.2 Rating
  • Address:4100 E Jefferson St, Grand Prairie, TX 75051, United States
  • Site:http://autopartshouseused.com/
  • Phone:+1 972-263-0397
Categories
  • Used auto parts store
  • Auto body parts supplier
  • Auto parts store
Working hours
  • Monday:9AM–5PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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