Their online order curbside pickup hasnt worked out for me. Both times I used it, product available online, they didnt have item in store. They were extremely helpful and filled my order to satisfaction! It just took a lot longer than anticipated.

Good service josline the customer service girl was very helpful even at last min she helped me out to see why my check engine light is on thank you good team member

The customer service at this location is the worst ! Doesnt matter if you call or walk in ! Music always playing loud and lazy employees. The hiring manager should be fired

Waited about 20 minutes 2 to 3 employees working super slow they really don’t know what the g they’re doing The customer in front of me I had to try their credit card or debit card three or four times in the machine wasn’t working properly

Went in for keys. I was in and out in 15 minutes

The counter parts lady was very helpful. She could have sold us an expensive battery.. But she looked it up and informed us our bad battery was still under warranty with a competitor company. Now thats worth going back and doing business with Advance when their employees are that honest and dont just try to sell you something that you shouldnt have to buy.

Recommend going to an establishment that has knowledge about cars. There good if your looking to detail your ride. I had to pay 360.00 in repairs due to the wrong coolant thanks Advance Auto parts you know nothing about European cars.

EXCELLENT 💖

They always have the parts you need, thier always smiling.

Cant answer the dam phone called 20 times

Great customer service. They do theyre very best to find you the parts you need.

Employees are not very knowledgeable and bring a lunch. Youll be waiting a while.

Great service friendly polite employes

Parts that you need for truck or car

Out stock cabin filter

Ordered my parts on line and it said that parts were limited to pay for on line but two times I got there and both times they didnt pick my until I got there one hour later and told me they didnt have the parts I needed Thats because they didnt pick my order before I got there and someone else bought the items.

Shout out to Brian! I called & ask if he would save a gasket for me because I was about 30 minutes away. When I walked in, he had it in his back pocket! Great customer service!!!!!!

I love it cause they love to help people with car 🚗 problems, and they are open late....

I’d avoid this store at all costs! I’ve had several problems with the parts I bought. Then yesterday I went to return a part I never used. I had to run to the oak cliff store to buy the part as the GP store didn’t have the part. I tried to return the part at the GP store when I found out I didn’t need it. The short Hispanic dude who obviously doesn’t know how to do his job told me his computer wouldn’t allow him to do the return. So I had to return to the oak cliff store. When I showed up at the OC store the guy inside said they could’ve done the return but he was just being lazy. Pisses me off when people do stuff like that. You have a job to do so do it. Very poor customer service and at all cost I’ll avoid Advance Auto from now on.

Debit card machine does not work and waited about almost 25 minutes just to get to the register and then their machine don’t work.

Sad not staffed well. Lack of customer service.

Nice employees and very fast service

They seemed to have forgotten the way a store makes money is to take money from someone willing to give it to them. If I dont order a part in advance I cant seem to get any help in this store. Watched as a guy stood at the register with cash in hand and no employee even tried to help him. I walked out because of it and so did he right after me

Friendly staff and very knowledgable

Very Disgusting service . Rigo the fat guy . Is the worst I have ever encountered everyone there was on the phone and being rude.

Helpful except with the warranty on battery I purchased... say its 90 day but on battery says 1 year... still havent got straight answer how that works.

Very helpful and not 15 people standing in back bullsheetin

Went there for a taillight bulb today. Staff member Michael took time to go double check and troubleshoot the problem on my vehicle. Turns out bulbs were just crossed. Saved me time and money, thats customer service at its finest. Michael god bless you and thank you brother.

Friendly people

Place looks run down inside, they had some ppl out front begging for money and kids running around in the parking lot because of it. Not greeted like in other places. Hardly noticed anyone at the counter. I work on cars alot amd i wont go back here, lucky i was just there for an oil pan.

Parts Knowledge and great customer service They have a way better upgraded staff now some real heavy hitters in this store

They are so professional. They are so informative. Make sure you sign up for their rewards program. All you need for them to sign you up is your name and a phone number.

Very helpful

Great staff and even though they laughed at me they where very helpful

DO NOT. I REPEAT, DO NOT GO TO THIS STORE. YOU PAY IN REAL MONEY THEY GIVE YOU FAKE MONEY IN CHANGE. I JUST GOT SCREWED WITH FAKE 20S AND MANAGEMENT OR THE POLICE WONT DO A THING.

Great auto parts and the employees were very helpful, they had what we needed for my car

Great car parts. I usually order online to take advantage of coupons. Orders are usually ready for me to pick up in a couple of hours.

Nice store fully stocked very professional people.

Not going back here again. Staff & manager are unhelpful & not friendly at all. I couldnt even get my money back on an item I wasnt able to use because it spilled all over my car due to a deep gash I know I didnt make. Nothing touched it and I didnt touch it after I purchased it til the next morning. If the bottle was left standing it wouldnt spill but once u tip it over it would start to spill. I even had to buy a new one & they still didnt believe that I took it home like that. The least they can do is try to be understanding instead of telling me it was my fault! Ridiculous staff. Bottom line is this is not the place to go.

I called in advance for a specific item and when I got to the store the clerk suggested another tool thatll be sure to work for me. I purchased the item[which was already pre-opened] and once I got home with the tool just to find out the tool wouldnt work for me. I returned to the store the next day to make a return and they wouldnt accept it due to that it was (opened). So there I was and still am stuck with a $30 purchase that I never used. And to add the matter the clerk was very rude and disrespectful. I dont know the womans name but it was a black woman with an attitude. Needless to say I will never shop with advanced auto parts again.

Advance auto was very helpful I would go again thank you advance auto

So this review is for Jeremy these five stars are for him he’s very knowledgeable and helpful they really need more people like him there .cause the older Hispanic guy that works there in the evening is so disrespectful and does not know what the heck he’s doing he’s good for nothing we had an issue and he didn’t know what he was doing ignorance at its highest instead he screwed things up leaving the other guys to fix it .but rest of workers are great

Update the time on here!!! I literally drove 25mins since on here it says they close at 9pm on Sundays. I pull up and on the door it says 7pm!! Smh!

I would never go back to this location again after going to get my car checked for my battery I told the man it was going dead he told me to turn my car off and i told him it would nt start back up if I did after that he said the battery was bad so I tried to start my car it was dead I asked them if they could jump my car or if they had jumper cables they told me no that i had to buy the stuff then wouldnt even try to charge the battery the manager told me she couldnt do nothing to help me unless I bought the stuff with a attitude like i was in the wrong worst experience ever this was my spot that i always go to buy my parts guess Ill just be going to Napa after this and to add the manager was a black woman dont know her name but customers shouldnt be treated like this

Customer service was great and they actually had the part I was looking for.

This place is a joke.No one greets you or ask if you need help.Waited 15 min behind one person and then the guy at the register tried being cute and say whos next?As if he never seen me waiting in line.I will not be returning to this location.I will go to the Irving location across from the Irving Mall and they have better customer service and keep repeat customers as well.

Installed battery.

Great people. Fast service ans knowledgeable on all sorts of vehicles

Horrible please go with OReillys or AutoZone, even Wal Mart, they dont care replaced my part that wasnt working with the same part, called corporate they offered no solution, I Know (8) other people tried them One & Done dont waste your time or money, You Been Warned

The guys that work here know what it means to build a business relationship with their customers.

What a big difference in svc! New mgr is great and staff very professional!

They do good job of up sales....

Good prices! So far they have had everything I needed and I even recieved some discounts online.

I order a part online, and turns out it was the wrong one, the guys working there do not seen very knowledgeable. :/

This place was the only auto parts store that had what I needed. They rock!!

Friendly staff helped me with order quickly and efficiently.

Got my oil, reason price on 5/40 Castrol

Good automobile quality parts, fast service.

Fast and friendly!

I didnt like the service it seemed that I know more then they did you ask me I wouldnt go back but they do Carrie parts that autozone and orally dont Carrie and that cause of there 3rd supplier

Cancel my order. Then tried to make me pay the store price. Wouldnt honor the 15% discount for buying it online.

These guys have their stuff together. The manager takes pride in knowing his staff is on point. Never a long wait, and so far most of what Ive needed has been available in stock.

Good store and customer service

Got breaks and cheap

I see others better

Fast service, friendly associates.

They are friendly and tend to have every crazy part I need!

Customer service is not one of their key points here.

Very unprofessional would not install my battery They have a Sign stating free installation and testing But said they could not do it Because of liability So why do you have the sign stating free installation

Great stock of autoparts

More parts than you can shake a stick at!!

Very clean and organized place

Good customer and great parts

Tried to call to see if they had a part that I need, and they keep hanging the phone up! They have done this three times already. I will not be shopping here at all.

It was a great experience!

More inventory than anybody else and guaranty lowest price

Website sucks

Friendly fast service

Handy

Friendly staff

Friendly staff

Cheaper price on parts

Should be retarded auto,instead of advance auto

Great help

Great service

Love it

Reasonable prices

Helpful

On line

El joven que me atendió fue muy amable,y si sabe muy bien su trabajo

Very complete store, I found what I was looking for with excellent attention from the employees!

Cheaper or in apothecary

Very good and good offers and very friendly

Very bad!!!THE OLINE COUPONS NOT WORK ...

He doesnt have bilingual staff. Ask about things that cost $ 50 dollars and he told me that $ 500dollar

Excellent