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Grand Junction Subaru
651 Market St, Grand Junction, CO 81505, United States
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Grand Junction Subaru
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Bi
Review №1

I just bought a Subaru Legacy, Anissa Wright was the sales person I worked with. She was absolutely awesome, when I got there I told her what I was looking for. She immediately said I have just the right car for you. She showed me the Legacy and it met every criteria that I gave her and then some. She was incredibly knowledgeable, understanding, accommodating and just fun to work. I love my new car and if you are looking for a new car check out Gran Junction Subaru. And be sure to ask for Anissa.

Be
Review №2

I would just like to give a shout out to Jason in parts. Hes always great to deal with on the phone and in person. Locate your parts quick super friendly service.

Sa
Review №3

I do not look forward to having this dealership perform basic services on my vehicle. I dropped my car off at 10:45 for an oil change and was told it would be an hour and a half. I did not drive away until 1:10. That is too long. They did not make me pay for the service, which is appreciated, but they spent an extra 45 minutes messing around with a Starlink recall update that I would not have wanted them to do. A quick phone call to ask if I wanted them to do that today would have been most appreciated. Time is actually more important than money. I do not believe I have ever made it out of there for an oil change in under 2 hours. There has to be a better way. The gentleman that worked with me mentioned that appointments may be a thing of the future. Anything to make it so getting an oil change is not a multi-hour experience would be helpful. Thanks.

Ma
Review №4

Highly recommend checking out Grand Junction Subaru! Very welcoming and didn’t pressure me to purchase anything. Ended up getting a beautiful crosstrek with Trevaughn and Jason’s help.

Kr
Review №5

Unfortunately if I could give zero stars that would be my review. My car was with the service center for just shy of 6 weeks and when the battery shockingly could not hold a charge after not running for that length of time I was asked to pay for a new battery. They did not communicate well and that is a kind assessment. Unprofessional and no apologies for any of the issues or their lack of ability to provide an update, just blame towards the warranty company who provided consistent updates, the warranty company was not the best but leaps and bounds better at communicating and updating.

Br
Review №6

Jake Williams helped me find a wonderful car! I absolutely love it, and had a fantastic overall experience. He was patient, honest, didnt pressure me at all, and super helpful with everything the whole way. The whole process was way easier than I anticipated it being, and he even helped my brother and sister in law look around a bit while I was out test driving the cars he showed me. I expect this car will last me a good long while, but if I ever need another I will definitely ask him again. I highly recommend this dealership, everybody there was so kind and helpful.

Me
Review №7

Best experience I have ever had was at this dealership. Trevaugn was amazing! He really cared about taking quality care of not only me, but any customer. I was so nervous to go look at a vehicle, but my dad said he knew a great guy. He wasnt kidding! Thank you again to this dealership and to Trevaugn, Im very impressed and very happy with my purchase! You guys are awesome!

Ma
Review №8

Service once you buy is terrible and it’s a company wide thing. I brought my car to get a VIN inspection here to get Colorado plates. I even went so far as to make an appointment for service. The service manager was rude and never even acknowledged me, but some kid eventually took care of me. They seemed to have 0 awareness of my appointment. The inspection took all of 5 minutes but the boy didn’t fill out the form completely. Luckily the lady at the DMV was nice and filled it out, but it was really only her kindness that allowed me to complete my business. Subaru has a terrible service department nationwide and seems to be run terribly at the corporate level. I love the car but will never buy another again.

Ki
Review №9

Weve bought two vehicles here. One at the old location and one at the new. Great customer service each time. Trevaughn was super polite and helpful and made the purchase of a used truck a breeze! Thanks, and I highly recommend!

ty
Review №10

Great service, sent pictures of my trade in to get a price before making a six hour drive with my 3 kids. Had lowest price for the 2015 nissan titan i wanted. Even bought my kids McDonalds since we were waiting on banks to answer the phone to complete the financing since they did so good. Great customer service and prices.

Ja
Review №11

Anissa is amazing she took extra care with me throughout my purchase. I never felt pressured along the way. She simply wanted to, help me reach my goal of buying a car. And together we succeeded thank you so much!

Er
Review №12

I recently purchased my first Subaru after wanting one for many, many years. Anissa Wright assisted me with what I was looking for just as a drive by to look at what was on the lot. They didnt have exactly what I was looking for on the lot but she helped me get the perfect one within a few weeks. Being somewhat challenged with all the new technology, Anissa spent a great amount of time going over everything. Im looking forward to her promised follow up when Im feeling ready for more lessons. Anissa has been great to work with, no pressure & great follow up.

ze
Review №13

I was extremely impressed with my overall experience a Grand Junction Subaru.I bought a 2012 Toyota Prius, they made the experience very easy and streamlined. I am very grateful and impressed that they help me start my business credit, by helping purchasing the vehicle in my business name .the team was very cordial allowing me to test drive the vehicle and take it out for lunch . what impressed me the most though, was the salesman Jake Williams a very great dude 😊before the signing of paperwork Jake informed me that he was going in the back to help the guys detail my car . outstanding Jake thank you to the team and everybody involved at Grand Junction Subaru you guys do great work make it easy and make a customer feel comfortable, I would recommend purchasing a vehicle from them to all my friends and family 😊

Jo
Review №14

We went here because our Subaru died on a journey and this was the closest place. Drove 4.25 hours to pick it up and they LOST THE KEY! Cant make this up.

dr
Review №15

I wanted to try out a cross track, outback and forester. Annissa Wright was so pleasant and accommodating letting me try them out. She spent a great amount of time showing me the various features. Annissa is pleasant, no hard sell tactics and was off the chart when I needed familiarized with my purchase. For instance, I returned 2-3 times to the dealership for further orientation on the Forrester. They were fair in the negotiations and the finance lady was pleasant and competent. I will return there for any future purchases. I give Anissa a 5 star recommendation.Dru Roosevelt

Ka
Review №16

Trevaughn Fore was amazing in helping my husband and I find a vehicle that fit all our needs and wants! He helped us get where we wanted to be price wise and went above and beyond during the while process!

Ma
Review №17

We had planned shopping around but our experience was so great we didnt go anywhere else. Layne was absolutely the best! We definitely dont like pushy salesmen. We let him know we would be looking around and would find him whe we were ready. He was able to easily answer all of our questions/concerns and kept us laughing. Our experience was like having dinner with an old friend. We had an approval from our bank but they went one step further and got us a MUCH better rate! I wouldnt go anywhere else! Stop by and ask for Layne.

Sh
Review №18

Bought a Volkswagen Tiguan from Shawn Kyle at Grand Junction Subaru. Was a pleasant experience all around and am happy to be walking away with a new used car.

Ma
Review №19

If I could give this dealership 6 stars, I would!Jim and his team handled a Subaru Outback emergency I had on a road trip with aplomb.A previous body and mechanic shop that shall not be named messed up a bearing in one of my rear wheels, which could have turned into a deadly accident if it hadnt been noticed by Grand Junction Subaru.GJ Subaru was able to quickly diagnose my problem, fit me into a busy schedule, conduct the repairs, and then top to bottom check if anything else was damaged. Through the entire experience, GJ Subaru treated me like family, and pricing on repairs was totally fair.I live in the Vail area, and our dealerships locally leave a lot to be desired. If I can, Ill bring my Outback the two hour drive west to come to this dealership again. Well done!

An
Review №20

Dallas helped our friend purchase his first Subaru and was amazing during the whole experience! Super calm and understanding! Would definitely recommend. ☺️

Va
Review №21

Super kind staff! They helped me with some questions I had about my car and got an oil change in under an hour.Edit: Came in again today because I had road paint on my car and didn’t know how to get it off. Andrew and Trevaughn took me over to the service side and power washed it off for me. I’m so blown away by their kindness :)

Ri
Review №22

Always a great experience here. They treat me with respect and do what they say. Warranty maintenance is always easy. I bought the vehicle here and will continue to have it maintained here.

Ma
Review №23

My family has purchased two vehicles from Shawn Kyle at Subaru in the past few months. His laid-back attitude and non-aggressive sales approach was a nice change from our previous experiences at other dealerships. Jason gave us some great yet fair prices on our car and truck without your typical back and forth negotiations. GJ Subaru will always be our first place to look when buying!

Ju
Review №24

My husband and I have had excellent experiences at Subaru Grand Junction. From the purchase of the car, Shawn Kyle, he was super low key, professional and made the purchasing experience fun and hassle free. Erin McNeely was wonderful assisting with add ons, window tinting and extended warranty and great at explaining everything in great detail that was easy to follow.The service dept has been great and we received excellent service from Lisa Chick. She was very helpful in all ways and paid special attention to our particular needs and went out of her way to make things go smoothly.I definitely recommend this dealership.Julie and Jack C

De
Review №25

We were on our way to Las Vegas and had a XV Crosstrek blow up in the middle of Utah. We towed back to Subaru of Grand Junction and couldnt of had a better experience. Lisa in service was beyond amazing and the environment delivered by everyone else was awesome as well. Even though we are 5 hours away from this location, any further major Subaru needs we have, we will come out of way to this location. Thank you again Subaru of Grand Junction!

Ha
Review №26

I was traveling through Grand Junction on my way to Moab and the check engine light came on. I called Grand Junction Subaru and they said I could stop there and have the car inspected. Jim the service advisor and Warren the technician got the inspection done quickly and helped me get back on the road. I appreciate that they let me bring in the car on a short notice and were very helpful.

Br
Review №27

GREAT place to have your Subaru or other foreign car maintained...quick service and very reasonable prices.

Ju
Review №28

Great people and the parts department always has or gets what I need very quickly

An
Review №29

We moved to Grand Junction recently and decided to buy an Outback because of its great versatility as an adventuremobile with its suite of features for outdoor activities. By Gods grace, we had Shawn Kyle attending to us and he was wonderful. Besides having an amiable personality, he was attentive, very responsive and kept us informed throughout the whole buying process. In short, he made the transaction enjoyable. Well be sure to go back to him if we need another Subaru!

Je
Review №30

Michael exemplifies what a good salesman should look like. He did an outstanding job of explaining everything about the Subaru that I ended up purchasing. After our initial meeting and after a test drive, I contemplated buying the car. He followed up with an e-mail with more details. I felt that he did an outstanding job of working with me on the deal. Grand Junction Subaru is lucky to have him on the sales staff.Louis also did a great job of taking care of the financial part of the transaction and was patient with me while we set up the loan. It was a pleasure to work with them.

Ja
Review №31

Anissa Wright helped me find the right vehicle for me. I showed up on the lot and she came out and greeted me. I thought, here we go again with high pressured sales. To my surprise, Anissa waa very pleasant and did not pressure me to buy. I told her I was just looking at various vehicles. She offered to let me take one to the next lot I was going to so I could compare side by side. I declined, but thought that was a nice gesture. She respected that I was just looking and let me leave without any pressure.I went to the the next lot, got a sales person who was all about pressuring me to buy even though they had nothing of interest to me. I went to a couple other new car lots and was frustrated about the sales pressure and the selections.I ended up back at the Subaru lot and met with Anissa again. I asked her if I could drive two different vehicles. She immidiately got the keys for me, quickly went over the vehicle features and off I went on my test drives. I settled on the Forester with no pressure from Anissa or anyone else. I told Anissa Id like to see the numbers and was ready to purchase if we could work out the numbers. She immidiately got the ball rolling, asked for my keys to get the appraisal done on my trade in and brought my keys back to me as soon as the appraisal was done.After some minor back and forth, we agreed on the numbers and Alissa immidiately started getting me set up with various features of the vehicle. Once paperwork was complete and I was ready to drive off the lot, Anissa took plenty of time to sit with me in the vehicle and went over, in detail, all the features of the vehicle and made sure all my questions were answered before I drove off.The following Monday, she called to check up on how the vehicle was working out. Anissa also told me a set of keys had been found in my trade in that she would mail to me after verifying my address. I was relieved because they were keys to my company vehicle. I had been looking all over for them. I received the keys in the mail the following day accompanied with a thank you card with a hand written note inside.Anissa was great to work with and made the car buying experience easy and pleasant. I highly recommend working with Anissa Wright on your next vehicle purchase.

Ri
Review №32

Very knowledgeable and helpful staff. I was impressed with not having to wait for service.

An
Review №33

I am a first time car buyer and was a little nervous coming into this but Dallas made me feel so comfortable and at ease. I purchased an Outback and so far am very happy with it. Dallas was on top of everything, answered every question I had and more, and made sure that I understood everything to the fullest. Thanks to Dallas and Andrew everything went smoothly and I left with the car I wanted! Thanks you guys!

Ta
Review №34

We just bought another vehicle from GJ Subaru and had the pleasure to deal with Jake Williams again. Once we saw that Jake was back at Subaru we immediately contacted him. Jake is on top of things the whole time. No pressure at all though. And if it’s a Subaru you are buying, get with Jake. His knowledge is quite impressive.We are happy with everyone down at GJ Subaru. Andrew is quick at settling the deal. I had to go down and just get a little plastic piece we didn’t realize was missing when we bought the used Jeep and Jake got with the service department and it was installed right away.Always good dealing with this dealership.

Tr
Review №35

Friendly staff, very knowledgeable and willing to go the extra mile for customers.

LE
Review №36

My Salesman was Shawn Kyle and he was the ablsolute best! I would reccomned him in a heartbeat to any of my friends and family. He was honest and came in on his day off to make sure I was able to take my car home! Excellent customer service!

St
Review №37

Shawn Kyle took his time with me so I could buy a car that fits my lifestyle. I said my budget and he made it happen. He was incredibly patient, listened to me and was personable. Louis was super nice as well and the other person from finance (Andrew I think). Alicia from service was excellent and actually the reason I went there in the first place. I felt happy to trade in my car I was growing out of and they made it such an easy process. Seriously, the team is amazing and made sure the car was all put together and properly detailed. In the past Ive seen dealers which are very siloed. This one was the opposite and everybody worked together. I was astonished as my experience with a different dealer was night and day.

Se
Review №38

Due to a series of unfortunates events, we were in need of an affordable yet quality used vehicle for our son who is at school over in Denver. We needed to get him into something quickly over the winter break. We spent numerous hours shopping vehicles (private party and small private dealerships). We began to wonder if affordable and quality could even be used in the same sentence.We bought our last 2 Subarus from Grand Junction Subaru and decided to see what they had available. We shouldnt have been surprised when we were shown a vehicle that would have easily broke the bank for us if it were a private party sale, let alone from a big dealership. In less than a couple of hours our son was behind the wheel of his new (used) Jeep from Grand Junction Subaru.He left this past Monday to head back for start of spring semester. He called a couple of hours into the drive indicating he had broken down and was stuck on the side of the road just outside Vail. Being 18, he couldnt describe what was wrong, just that it was making aloud noise and not moving very fast when he tried to accelerate to get off the side of the highway.I immediately called Grand Junction Subaru and spoke with Sean H. and was told by him to make sure he was safe first and foremost and to get it towed to the nearest ASE certified shop. I decided to rent a car carrier and go pick it up myself to tow to nearest ASE certified shop. When I got to Vail and look under the Jeep I saw that it was a snapped axle with damage to CV boot.Trusting Grand Junction Subaru and their word, I decided to tow it all the way back to Grand Junction for them to evaluate and repair. True to their word when I called them about it initially, they handled it all and had the Jeep road worthy 2-days later. No cost to us.Its a rather long review, but I think it shows this dealerships commitment to quality and their customers, regardless of the brand they sell you, regardless of the final purchase price. I can not say enough good things about this dealership and its entire staff. In this day its not often you find an organization that is willing to put the customer first, no matter the cost. We are customers for life!Thank you Grand Junction Subaru!

Al
Review №39

Buying our 2021 Crosstrek Sport was a long and drawn out process and Anissa was very patient during the whole thing. The service when we bought the car was great. We love the car still. However, I become more disappointed every time I take it in for service or other. The oil changes are fine... But theyve missed the tire rotation and I have to bring it in the next day... Just inconvenient. Brought it in for a detail after the winter, and there were still spots where you could see the detailer sprayed cleaner and then didnt wipe it. We recently had a hitch installed, insanely overpriced to install... And then today we had to bring it back because someone ordered the wrong hitch. And now they have to keep it overnight because they are missing a part. Ive literally brought this car in three times this week for an oil change and hitch install... I cant believe its this hard! Im just disappointed that Subaru GJ only cares when someone is purchasing a car but then afterwards they stop caring. Let me be clear: we only go to the dealer for service because we dont want to risk voiding our warranty. If I felt I had another choice, we wouldnt go back.

Bi
Review №40

I recently purchased a vehicle at Grand Junction Subaru. A few days after being home my car had an oil leak (which was coincidence). My car was fully inspected before I purchased it. I called Dallas Bretz and he was very nice, polite, and seemed concerned. The dealership took care of the expense and I am forever grateful! I absolutely love my new car . Thank you so much Grand Junction Subaru and Dallas Bretz for making my experience amazing and not a hassle.

Be
Review №41

I had narrowed down my car selection to two SUVs - the Forester and the Rogue. Trevaughn is the reason I went with the Forester over the Rogue. He treated me well, didnt try to pull wool over my eyes, and respected my time. John worked with me on the paperwork portion and was efficient and knowledgeable, and he didnt try to push any extras on me. The entire process, from deciding to buy to driving off the lot, took 2.5 hours. It truly was simple and painless. Id recommend Trevaughn and Grand Junction Subaru without hesitation.

Br
Review №42

We had such a great experience today buying our new outback. Very friendly staff with great customer service. They were willing to work with us to meet our needs. We will go back when we are ready for another subaru!

Pa
Review №43

Buying a new car should not have to be an unpleasant experience fraught with tense negotiations and general distrust. It should be the three Fs, fair, friendly, and fun and that is exactly what I experienced at Grand Junction Subaru. Paul K., got the ball rolling as salesman, Internet specialist and all around knowledgeable person. He took care of all my requests and that included after market skid plates that the service department gladly found and installed on my new Forester. I asked to see the car on a lift, and Luis in the service department, with his infectious exuberant enthusiasm was a delight to interact. When the paperwork portion of the day had to be taken care of, Andrew M. in the business department made it smooth sailing and I drove the Forester off the lot happy and proud to have done business with Grand Junction Subaru. My heartfelt thanks to all for making this big life decision professional and easy.

Sh
Review №44

Car buying has always been a stressful ordeal for me, but Trevaughn really helped me out. It was a seamless process! Highly recommend GJS and Trevaughn!

Su
Review №45

I have had the best experience at this Subaru service dealership. Lisa was so helpful when I had an unexpected problem with my car . I’m from out of town and was stressed about a friend in the hospital . Then my steering went out and I called the nearest dealership, lisa was so kind and helpful . She was professional and personable at the same time . I live in boulder and think I would drive the 4 hrs just to buy my next Subaru from this dealership because I was treated so well . Thanks again lisa!

Ja
Review №46

Im a first time car buyer and super anxious because I dont really know whats the process or whats going to happen. Thankfully, Anissa was kind and patient enough to explain the steps and helped me understand the purchase Im making and I felt calm during the process because of her hospitality. She also made sure that everything is going well as it is and I had no problems at all. I didnt feel any negative vibes all the way and have no ounce of regret coming in. Love my car!!

Is
Review №47

Came here to look around at options for a new car. Anessa was great at listening to what I was looking for and immediately helped me narrow down the options. She ensured that I was happy with my experience and with the car I ended up in. The process was very quick and easy, and Im glad I ended up buying my car form here:)

Jo
Review №48

Friendly and knowledgeable staff.

Je
Review №49

I came into the dealership and was promptly greeted by Anessa. I test drove a Outback and within a couple of days was driving one of my own. I have to say, this has been the easiest buying experience I have encountered. No issues at all, and the staff at Rocky Mountain Subaru has been nothing but friendly and accommodating. This place has my business from now on !!!Thank You Anessa for helping me get into my Outback!!! and Thank you Irena for the techy stuff

Sh
Review №50

I am a return buyer and I also have my 2014 Subaru I purchased in 2017 serviced here on a regular basis. This month I purchased a 2018 Toyota Tacoma. There was an issue I noticed after the purchase. I called the store and within two days they had me bring the truck back in. They apologized profusely and made it right on their dime. They also gave me a brand new car to drive for the weekend while they made the repairs.Subaru in Grand Junction will most likely always have my business. I purchased the truck and they didnt have to fix anything after that. They care so much about making their customers happy that they did fix it and let me take a sweet new car so I wasnt out of luck or inconvenienced. Mistakes happen but the important part is how those mistakes are handled and I give this dealership an A+ in all departments.Shanea Wilmot

Bl
Review №51

**MAIN TAKE AWAY FROM THIS REVIEW**:If your Subaru ever needs any kind of maintenance or repair, come to this dealership and you can rest assured knowing that Jim Richardson and his team will go ABOVE AND BEYOND to get your car fixed with quickness and quality. As well, they will take very very good care of you while your car is being worked on. I could not be happier or more thankful to have had Jim and his team be the ones fixing my vehicle. They totally saved the day and Im so lucky to have been put into contact with them, and they have made me and my family loyal Subaru customers for life! If your Subaru ever needs a repair, the service team at this dealership is one that you can trust 1000%PLEASE READ FULL REVIEW FOR MORE CONTEXTI am from Denver so I bought my Subaru at a dealership near where I live, however my Forester broke down on the way out to Moab last weekend and was towed to this dealership for repair. Jim Richardson and the service team at this dealership quite literally saved the day.For some context, the owner of the car before me had not rotated the tires properly, so after I put only 2000 miles on the car the front differential/transmission totally broke. When we got this news I was devastated: Im a 3rd year teacher with hardly any extra room in my budget for what I knew was going to be a fix that would cost thousands of dollars. I called the dealership and was lucky enough to be put in contact with Jim, who was so incredibly kind and accommodating and was able to get my car in the same day to determine what would need to be fixed and what parts would need to be ordered.He arranged a shuttle for my partner and I to and from our AirBnb, and provided a loaner car for us to take around town the next day so that we could still do some cool hikes while the car was being worked on. I want to make sure to include praise for the shuttle driver Aubrey as well, who was a safe and wonderful driver, a sweet person, and very easy to talk to. We really enjoyed our rides with him and appreciated his input on fixing the car and fun things to do around Grand Junction.Jim was awesome about keeping me up to date with information about the cars repair, and texted me to let me know that he had gotten the district managers approval to warranty the repair on my transmission, which saved me from having to spend close to $8,000 dollars!! (Also a big thank you to the district manager who approved this, Im so sorry that I never got your name but I very much appreciate you!)Obviously Im sure its not possible to get a warranty to cover every single repair you may need through this dealership, however if you bring your vehicle here you can rest assured knowing that Jim Richardson and his team will go ABOVE AND BEYOND to get your car fixed with quickness and quality. As well, they will take very very good care of you while your car is being worked on. I could not be happier or more thankful to have had Jim and his team be the ones fixing my vehicle. They totally saved the day and Im so lucky to have been put into contact with them, and they have made my family & I loyal Subaru customers for life! If your Subaru ever needs a repair, the service team at this dealership is one that you can trust 1000%.

Al
Review №52

Everyone was so helpful and friendly, Lisa communicated the most up to date information to us and even loaned us a car while our car was being looked at. The mechanic explained everything well and took the time to show us the problem on our car in person.

Ra
Review №53

Were thrilled with our experience at Grand Junction Subaru. We started communicating with our salesperson (Robert Taylor) a few months ago when we making the move back to GJ and needed to get a vehicle. It took us a while to get settled and get ready to pull the trigger but when we finally made it into the dealership, it was quick and pleasant.Anyone who has bought a car knows that it is generally painful, time consuming, and arduous - not so this time around. Robert was great. He knew the inventory and he knew the brand. Since this car is for my wife, he got her into a couple of models to test drive and see what she liked. Once we settled on the perfect vehicle, we were both a bit apprehensive about negotiating the price. That was the easiest part. A quick back and forth with the sales manager and we were ready for the other usually dreadful part - financing. I think we were in and out of the finance managers office in about 10 minutes! He didnt flinch or push when we turned down various add-ons. No pressure.Ill tell you this, Robert was great. So was the rest of the sales team. In these COVID days everybody was hanging out on the patio at the dealership and everyone was friendly. And the place was super sanitized with people wiping things down before and after someone touched them. It was honestly a completely different car buying experience. If youre looking for a car, give them an opportunity. They even have a delightful person to help answer questions after youve owned the car and driven it for a few weeks - thats a dealership that wants you happy AFTER the sale.Heres a picture of my wife and her new 2020 Outback when she pulled into the garage at home. Shes still smiling. Me too. Smiling after the experience is totally rare for a car buying trip... which generally takes the energy out of everyone. THANKS to Robert and the entire team at GJ Subaru.

N
Review №54

I appreciate the patience and information I received from Trevaughn Fore. During my three visits to the dealership, I was considering various Subaru Outback Models. Trevaughn provided detailed information that helped me find the right Model. Thanks! I highly recommend Trevaughn Fore!

Da
Review №55

Friendly staff. Good service. Maybe because I bought my car there? Did get my Outback for a decent price.

Ba
Review №56

Anissa helped me find the perfect family vehicle for my kids and I. Great service and I am absolutely in love with my new vehicle!!Thank you so much!

Ri
Review №57

We Have been there a couple times. They train their employees to be courteous, helpful and honest. A true treasure these days! Keep it up Subaru and Thank You!

Ju
Review №58

Great experience from inquiry to purchase! Dallas Bretz worked hard to get what WE wanted at the price WE needed. We really appreciated his straightforward and honest approach to get us into our new Subaru! All around Grand Junction Subaru was a great experience and we will definitely recommend!

Er
Review №59

I had a great experience with Robert. He was very thorough, patient and helped us to find exactly what we were looking for. I couldnt recommend this dealership and Robert enough, thank you!!

St
Review №60

Grand Junction Subaru recently worked for me on a problem with my new car. They went above and beyond my expectations for this transaction. Everyone from the service department to the sales staff and even up to the customer service representative worked hard to get an outcome that would solve my problem without putting me in the poorhouse.I want to thank Peter, Jim, Dallas, Andrew and Sean for their amazing service on my behalf. I would not hesitate for a moment to recommend this dealership to anyone!

Co
Review №61

I had an amazing experience at gj Subaru! I worked with Anessa, and she was so friendly, knowledgeable, and personable. I felt so comfortable working with her. EVERYONE there was so kind, and helped make the experience wonderful and painless! I highly recommend anyone to work with Anessa!

Jo
Review №62

Knowledgeable, friendly and great service

Al
Review №63

My husband and I just bought our dream car and it wouldn’t have been possible without the help from our sales guy Robert Taylor. He was so helpful and did everything possible to make it easy and affordable for us. I absolutely recommend getting a car from Subaru and definitely ask for Robert. Thank you for helping us make our dream come true !

Jo
Review №64

Anissa Wright made my first car-buying experience a fantastic one! She found me the perfect car right away and was able to work with my budget. I would highly recommend her to anyone looking to purchase a Subaru from the dealership. She is friendly and made sure that the car I purchased was a fantastic fit!

To
Review №65

Friendly upfront, fairly quick for a car buying process

Su
Review №66

Dallas and Carey were awesome to work with! They walked me through the process and made sure all my parameters were met. After purchasing, there was a small issue, but they fixed it promptly at no out of pocket costs to me, and they checked up with me to make sure everything was going okay. Will definitely consider doing business with them in the future!

Pe
Review №67

Grand Junction Subaru SAVED OUR VACATION. Thank you thank you thank you. You did an amazing job of getting our 2019 Ascent back on the road quickly so that we could make important reservations and continue our vacation. You guys are out of this world. THANK YOU!

Mi
Review №68

Adam was extremely helpful in helping my wife choose her car. His knowledge of the Foresters bells and whistles was very impressive. He even took my wife’s physical needs in account in recommending the Forester over another model. And was able to stick close to her budget. Great job Adam!

To
Review №69

Purchased my first Subaru through Grand Junction Subaru last month. Had a great experiencing buying online with the sales team, especially Carey. They walked me through all the steps, overnighted my sales documents, and I had the car waiting for me ready to go the weekend I was in town. Working with the service department in selecting my hitch options was nice because they were able to point out the drawbacks of an aftermarket hitch (they sit low, which can catch when I’m camping out in the mountains off-road) while the factory hitch, though more expensive, sits flush with the bumper. That was a detail I didn’t consider when looking at the $ prices on hitches but something I really appreciated being aware of. They also matched the window tint for my front windows which was super convenient - looking forward to many miles with my new outback and really enjoyed the no pressure, friendly, and detailed help the entire team provided me!

Je
Review №70

This place is amazing! All of the dealerships in Grand Junction need to model themselves after Grand Junction Subaru- 2 cars, ZERO problems! We will ALWAYS come here first for ANY car purchase! 👍

Al
Review №71

Awesome experience! We worked Adam S. and he was very helpful and super nice!! Everyone we worked with in the purchase process was incredibly kind and made it so simple. They wanted our Tundra and we wanted their Outback. Hooray for $350 a month in gas savings!!Will be back here for all future Subaru’s.Thanks guys!

Ta
Review №72

These amazing people were great happy to help and super patent when things didnt quite go as smooth as we hoped they are all so amazing and friendly they werent pushy about making a sale they helped me find the car I wanted in the price range that was right for me and as someone who hates phone calls so many of them were shoot me a text or email kinda people and that really made a big difference I definitely recommend them they are amazing people and it was alot of the little things that just made working with then so much easier and better

Je
Review №73

When I came to visit Grand Junction Subaru, I was immediately greeted by Anissa. I explained to her that we were really just window shopping and we werent interested in buying a car. She took it in stride and still took the time to show us around the lot. When I go shopping (even window shopping), it takes me a long time to decide and I look at each option multiple times. Anissa showed me car after car and explained the details multiple times for each. She never once acted annoyed even after showing me the same car for the third time in the 100 degree heat. I actually ended up finding a car that I absolutely loved and purchased. A few days after purchase, Anissa called to check and make sure I was happy with my car. She was absolutely amazing and I highly recommend her.

Do
Review №74

I enjoyed The Visit they were very helpful they drove me over for lunch lies waiting for my car great group of people over their highly recommend them

An
Review №75

Small hiccup in communication the first day my car was brought in for service. After that, it was smooth sailing. Was even given a loaner vehicle after an unexpected shipping delay, without any fuss. Highly recommended.

Mi
Review №76

I could not have had a better experience buying my first car. Doug Barnett was the most helpful finding one that I loved and fit my needs perfectly! He made time for me to test drive and talk shop. I didnt feel rushed, and knew that he had my best interests when looking at all the vehicles. I would recommend seeing what they have in their inventory!

An
Review №77

Best car buying experience ever!! Friendly sales force. No pressure. Very helpful!

Pa
Review №78

Service was great, as usual

Ma
Review №79

I went in to upgrade my car for some adventure equipment I had purchased. I had Dallas help me through the process, he was direct, honest, and really cared about what I need. He helped me get to a deal that was right for me and knows a ton about these new cars. If you are going to look at a new one, ask for Dallas, you won’t regret it.

Ch
Review №80

Great environment, great people, and reliable. Dallas was an amazing salesperson. He listens very well. Every part of the interaction was transparent, and he is very passionate about his work. The management was also super friendly and willing to help. Ask for him (Dallas) if you get the opportunity!

Li
Review №81

Robert and Michael were incredible salesmen! I not only ended up with the car of my dreams but I had a great time while at the dealership. Very friendly and very knowledgeable staff. Hands down a great dealership!

Je
Review №82

My husband and I had the best experience at Grand Junction Subaru! Anessa was incredibly helpful. She took the time to understand what we were looking for and helped us try out a variety of vehicles until we found our perfect match! We never felt any pressure or rush to make a decision which was greatly appreciated. Our family loves our new car. Thank you to Anessa for helping us find our new forester!

Al
Review №83

I could not have asked for a better experience. Micheal was amazing to work with, he was honest, detailed and truly cared about getting me in a reliable and safe car. He truly made my experience as a first time buyer memorable. Walking into the Subaru dealership, I felt their value in customer service in each and everyone there. I would 100% recommend Micheal to anyone wanting to buy a car from genuine, trustworthy people.

Pr
Review №84

Best experience I have had when buying a new car. Adam was a great help and got me into a car I could afford AND loved. I have also heard their service center folks are extremely helpful and courteous. A great group! Thank you Adam!

St
Review №85

This was by far the best car buying experience I have ever had. It was just so easy. I called to get a quote on the car I wanted, sent photos of the trade-in, and showed up to pick up my new car without any hassle. Everything was as promised and ahead of time. I will be calling Annissa for my next car.

Ma
Review №86

Worked with Dallas Bretz, had a great experience. No pressure, but with lots of great helpt. Financing was a breeze. Im so excited, and couldnt be happier. I would recommend Grand Junction Subaru and Dallas for your Subaru buying needs.

El
Review №87

Thank you Trevon for your patience and professionalism ! You are great!We would be happy to work with you anytime! You rock!

Sp
Review №88

My wife and I have been all over town looking for the right, large sized 4 door sedan. So a glass slipper for the wife. Anissa at Subaru took the time to show me what they have and when it looked like they did not have that perfect vehicle. She pointed us in the right direction at a sister dealership VW. To a different sales team. That, I think takes dedication. Due to the effort of Anissa, we found our new vehicle! Thank you very much Anissa!

J.
Review №89

I had always been under the impression that dealerships were just out to cut corners and make extra money on repairs, and I honestly did not have a good first experience at GJ Subaru. However, after receiving terrible service from my trusted local mechanic, I took my 2014 Forester in to Aleisha at the service department. Aleisha was extremely professional and courteous, and got my car in right away. It turned out my engine was dealing with the infamous oil consumption issues that involved this year of Forester, and the short-block along with the cat converter needed replacing. Aleisha got me in a loaner on the same-day, and then got the repairs approved to be covered under the extended warranty due to the oil consumption issue Subaru was sued for in 2017. Repairs were done in a little over a week, and my car came out washed and with a whole new short block/cat converter. I am NOT happy with Subaru as a company, especially after doing tons of research on this oil consumption/engine issue, but Aleisha and GJ Subaru have gained a customer for life through their excellent customer service. Hopefully this new short block will fix the original defective engine issue, and I will return for all my service as long as I own a Subaru. Thank you!

Pa
Review №90

We stopped at GJ Subaru and were greeted warmly by Anissa Wright. She was kind, informative, and willing to let us see a number of brands of cars and we drove an SUV that we hadnt even expected to want to look at because of her excellent salesmanship. We did end up buying a car out of state, actually, but I have to say that Anissa was hands down the best salesperson we worked with and we would highly recommend her. In addition, the dealership was professional in their approach, not too pushy, plenty of positive testimonials about their own experiences with Subarus as owners, and email communication was excellent. There were phone calls but without pressure to decide. Fabulous experience with a local dealership.

La
Review №91

Treavaughn did a wonderful job helping me find just what I was looking for! Highly recommend Grand Junction Subaru!

St
Review №92

I should have bought a Subaru! I drove from Fort Collins to Grand Junction with my 18yr old son so he could check out Mesa University. While there my check engine light goes off. Note: I drive a Mazda. There is no Mazda dealer in Grand Junction. Desperate, I call the Subaru dealer and ask if theyd be willing to check it. The Service Dept said yes and couldnt have been nicer about it, though I didnt drive a Subaru. Though they had other vehicles to be serviced, they took us promptly, checked the code, reset the monitor, and everything was then fine. False alarm. I offered to pay a service fee, but they wouldnt accept. Again, I was amazed by their generosity, service, and just friendliness. I will not forget it when it comes to purchasing my next car: a Subaru! So a big thank you to Grand Junction Subaru.

Za
Review №93

Couldn’t be happier with my purchase. I woke up Saturday morning and met Shawn Kyle with the internet department to look at a 2019 4 door long bed Tacoma. Shawn made it so easy and 2 hours later walked out with a new truck. Great friendly service. Awesome staff. Highly recommend this place.

Ro
Review №94

Our experience purchasing a car from Michael was exceptional. He is very knowledgeable and spent as much time with us as we needed, over a several week period, trying both new and previously owned vehicles. He carefully evaluated both my and my wifes desires in a vehicle and guided us toward a car that would satisfy both of our needs.Before picking up the vehicle we purchased he made sure it was meticulously serviced and spotlessly clean. He also continues to be patient and helpful as we learn the new features of our beautiful 2015 Outback. Each of the sales, finance, parts, and service staff at Grand Junction Subaru have been knowledgeable, professional, friendly and a pleasure to deal with.

Jo
Review №95

Had a great experience buying my first car, big thanks to Trevaughn for being a great help throughout the process!

Ro
Review №96

My buying experience was fantastic! My sales person Dallas Bretz did a great job knowing his product, being honest, and making my buying experience very pleasant. I had the pleasure to meet other management staff and was also very empresses with them also. First class SUBARU dealer and will recommend this dealership to anyone wanting to make their car buying experience pleasurable and satisfied.👍🏻👍🏻🙂

Mi
Review №97

We recently purchased a Subaru Ascent from Jason Nisley. Jason was very professional but so comfortable to work with. He was kind, thoughtful and even offered to come and program our garage door opener if need be. He has such a warm, friendly & positive attitude. One of the best experiences we’ve had purchasing a vehicle. We highly recommend Jason and Grand Junction Subaru. And by the way, we ABSOLUTELY LOVE our new Ascent!

Jo
Review №98

Adam was my salesman and he was absolutely super helpful and nice. No pressure he was just a pleasure to deal with. I was in and out in about only 3 hours which was important to me. Super nice and super helpful were all th employees that I encountered. I highly recommend going to see this great group of people.

La
Review №99

Dallas Bretz was really great to work with. He worked hard to get the color of Forester I wanted from another dealer. He came in on his day off the finalize the deal and go over the safety features on my new car. Very good experience from him!

St
Review №100

Recently purchased a used Forester from the dealer. My sales consultant was Michael Applegate. I use the term consultant because I did not feel like I was being sold a car. Michael just patiently answered my questions (a lot of them) and provided me with the information I needed to decide which car I wanted. There was no pressure, just a relaxed, casual atmosphere. I highly recommend Michael if you are looking for a new (or newer) car.

Information
65 Photos
100 Comments
4.7 Rating
  • Address:651 Market St, Grand Junction, CO 81505, United States
  • Site:http://rockymtnsubaru.com/
  • Phone:+1 970-241-2414
Categories
  • Auto parts store
  • Subaru dealer
  • Auto repair shop
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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