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Overhead Door Company of Grand Island
2812 W Old Hwy 30, Grand Island, NE 68803, United States
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Overhead Door Company of Grand Island
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Review №1

My problem was handled in a timely manner. And the technician did a great job of not only repairing my garage door but keeping me updated on the process. Very professional .

Ke
Review №2

I got a message when I called the other guy who didnt call back until later in the day. I needed our garage door fixed so had called Overhead Door where I didnt get a voice mail.Dale came to the rescue. He was prompt, knowledgeable and such a nice guy. Working in brutal heat he fixed our garage door in mere minutes and we couldnt be happier!!!I was impressed and think you will be too!

Br
Review №3

We always call Overhead Door whenever we have issues with garage doors. They have always given us prompt responses and have the issue fixed at a reasonable price . Dale has been the technician that has responded each time we call and I always know he will get the job done correctly. . Thanks Overhead Door for great service.

Ar
Review №4

We were so impressed with the service. He came the very next day possible and fixed everything for us so quickly. Thanks fir a great job.

Ka
Review №5

Was very pleased with the service of the technician, he was able to fix what was needed on the doors, he was very polite and knowledgeable would highly recommend him.

Am
Review №6

Very helpful, prompt. Excellent expertise. Went above and beyond!

Ca
Review №7

Very good installation. Knowable and helpful. Definitely recommend overhead door both products and the installation.

Da
Review №8

Outstanding service. The experience with the quality and professionalism was unexpected, due to us just moving from Arizona. Very refreshing. I will definitely recommend to everyone. Thank You. Dale G.

St
Review №9

Marty absolutely is the “Gold Standard” in prompt, courteous, and knowledgeable service.Thank you!

Qu
Review №10

Sean and Brandon were exceptional! They went above and beyond to take care of us! Thank you very much! John Ward

Ki
Review №11

Service was exceptional, technician was kind and patient as I’m a new home owner. My garage door functions like new!

da
Review №12

Had a broken spring, called and they came out next day. Done in about an hour. Great service, and very knowledgeable tech.Thanks Overhead Door.

Ne
Review №13

Prompt service, friendly and reasonable!

An
Review №14

They were awesome!! I’m very pleased

As
Review №15

I called overhead door of Grand Island to set up an appt. for a quote for new openers for my garage. They came and did an estimate, and we scheduled a date to install. They didnt show up to install the day planned, but called and said they needed to reschedule and would be in touch. I tried contacting that next week to reschedule and never got a call back. I called the main office again a MONTH later to reschedule the appt. and two months later I have still not been called back. Im very disappointed in this company.

St
Review №16

Very pleased with the technician who did a great job.

Sh
Review №17

I love my new garage doors! Roger was great to work with through the ordering process. Steve did a wonderful job in getting them installed. Not only do they look awesome, they are so much quieter and a much better fit than my previous doors.

Wi
Review №18

Very fast and very efficient

Ja
Review №19

Very prompt and professional service.

Ke
Review №20

Quick response and great service.

Je
Review №21

Very efficient service and happy with it

T
Review №22

We have tried calling to get our door opener replaced. It is now going on three weeks. If you dont talk to the sales person right away, they dont return calls, or give you status updates. They keep telling us it will be soon. We called a competitor, and it only took 2 days to get a new opener installed. Never again!

Da
Review №23

Called them up with what I thought was an issue with my opener. Worked with my schedule and had great communication on lining up a time that would work my strange work hours. John the technician was very professional and courteous. I was informed that my type of door with a spring tube was not sold by overhead door but he diagnosed and attempted a fix without replacement parts. Referred me to Pioneer door as they do spring tube doors. Offered to pay but they said they do free diagnostics.

Sc
Review №24

Process has been somewhat of a struggle with this company. Trying to get any questions answered, call back or acknowledgement that an email is received is subpar at best. I am in the Sales/Customer service industry and I am never too busy throughout the day that I don’t have 30 sec- 2 minutes to take a call, make a call back or respond to an email/text that at minimum says “I don’t have an answer for you but I am working on it” especially for a customer/client that is wanting to do business with me and can quickly make a choice to go somewhere else. I am happy with my door and the installer was good to work with but getting to the point of install was a process and making sure all the info on the order was installed and correct left a lot to be desired. We have some final adjustments that need to be made so the panels are square and I am optimistic that it will get done in a timely fashion but we will see. I am not saying to buy somewhere else, just go into it knowing that it might be a struggle to get to the point of install as far as communication is concerned. It’s a beautiful door I’m just reminded of the quote “Who you buy from IS JUST as important as what you buy”.11/1-GM and Installer came out to adjust the door and confirmed it was okay with me before they left. Looks better and I am Happy with the door. Again, door is great just the struggle to get a call back or update was frustrating thru-out the process.

Jo
Review №25

So very nice if you need a garage door call and they are super friendly!

Ke
Review №26

They did everything in a snap. Fast and easy and let you know what was installed and how to work them out.

Do
Review №27

Great door quality, great price, fast installation, very helpful staff.

Br
Review №28

They were timely, personable and fixed my door. Great service!!

Da
Review №29

I work here!!!

Ro
Review №30

Great service and products

Ch
Review №31

Marty came out into the boondocks in northern Ks to fix my big overhead door that happened to be a Raynor. He jumped in and fixed it oiled my springs set it and boom back in business. Thanks so much.

Ga
Review №32

They came out very fast when I called and very helpful and wasn’t there very long he was very knowledgeable

Information
35 Photos
32 Comments
4.1 Rating
  • Address:2812 W Old Hwy 30, Grand Island, NE 68803, United States
  • Site:https://overheaddoorgrandisland.com/
  • Phone:+1 308-389-3667
Categories
  • Garage door supplier
  • Door supplier
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
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