I wanted to edit my comment after working with Anderson CDJR a little longer. Most of the time when you edit comments, its to lower the score. Not with these guys. If I could increase to 10 stars I would. Ian - my sales rep was incredible. He was polite, timely, responsive, and so easy to work with. They were very up front and honest with me. I am buying a vehicle from out of state so I am having to fly into Omaha to pick it up. I was going to have to get a rental car and someone to come with me because the dealership in 2.5 hours from the airport. They offered to meet me at the airport. Incredible service. I was blown away they even offered to do that. I highly recommend doing business with Anderson. If your experience is anything like mine, you will be filling out a 5 star review too.

Riley was absolutely awesome to work with! Explained everything very well, took his time, made it personal. Wasnt the Wrangler I wanted, but the Mrs. got what she wanted!

Very helpful, very quick, and very informative. Ill take my vehicle here again for sure. Also they have free beverages and snacks in the waiting room for vehicle service, which was great since I was hungry and thirsty. Best place to buy a car from is Anderson.

Ian was extremely helpful in finding me my new truck. He stayed after it for a couple months until we found the right vehicle. He was knowledgeable and didnt get scared during the test drive. Negotiations went smoothly to where we came to an agreement of where I wanted to be pricewise and they gave me a fair trade in on my old truck. I strongly recomend Ian and the sales manager at Andersons on Locust St.

They went out of their way to help me get into a vehicle that I absolutely loved. I’ve spent the last 3 hours here just to get a payment lowered that I could afford and they worked very well with what I was asking for. The customer service was AMAZING!

Was the best ever! Great great! Jennifer was very smart in helping me get what I wanted. A new car!

Not happy that when they rotated my tires in April they didnt have the tool to reset the tire pressure monitors- so when it said my front tire was low and I added air to it, it continued to get lower and the back tire was being over inflated....I went to a funeral in Omaha on Tuesday, took my children all over Wednesday.....those tires could have blown at anytime causing an accident. The people who helped me when I brought it in not understanding why it wasnt reading correctly told me what was going on and said I should have been told back in April. All in all, since everything worked out without issue- and I try to understand everyone makes mistakes and they corrected the problem Im happy with the final outcome!

I wish I could give this place a -100. I called and spoke to a sweet women with her boss in the room since she was new. After stating MULTIPLE times I was pre approved and to not check my credit again, unfortunately they did after I was off the phone with them. So now they have a fraud case. It is illegal and they know it. I left a message for the sales manager for a return call and never received it. No surprise. They know what they did was wrong. These people are SHADY! Beware!! This isn’t the first time I’ve heard they have bad business.

Anderson Chrysler Dodge Jeep in Grand Island offered up a fair and honest deal on the purchase of our new used vehicle. They took into consideration all aspects of the vehicle to the repairs it needed and their willingness to make a fair deal. They treated up with dignity and respect throughout the purchase process.

The folks at Anderson jeep of grand isle are awesome! We were on a trip home to northern Illinois from Colorado and the TPI showed we lost quite a bit of tire pressure. We drove through town looking for a tire shop and happened upon Andersons jeep dealer. It was before 7am opening but the service people got us in and fixed our tire right away! We were back on the road before 7:45 that morning. What luck running into such friendly people who made sure were on the road quickly and safe! Thanks to the Anderson service department for helping us out!

Awesome sales team. Will be going back when the time comes

Awesome team both Sales and Service!!! Very courteous and informative. Not pushy at all. Definitely be coming back to do business with them again.

Everything went great! Riley L was great to work with he made sure I got the payment I was Comfortable with and even got me into a car 4 years newer then I originally asked for! Will be coming back forsure.

Great People and Great Service ! Easy to deal with !

I truly appreciate everything that was done in order to help me get my new car. Scott went above & beyond to help make it happen. I am extremely grateful with how everything was handled. 10/10 recommend!

Excellent service! Professional and courteous. Sarah is always helpful and very knowledgeable. I’ve had my cars oil changed and alignments performed on families also. Will definitely keep going back! This trip in, I had the Detail Department clean my car. Saved me time and turned out beautifully. Thank you Andersen CDJR crew!!

Getting a new car can be super nerve wracking, ESPECIALLY when it’s your first big purchase on your own as a young adult. Riley with Anderson really made me feel more comfortable and confident with such a big purchase. He talked me through every detail and made sure everything he did kept me in my price range! Never been more confident with a purchase! Thanks to everyone who helped!

Jennifer took over my sale and went above and beyond to ensure I was taken care of properly. Great moral in the store. High spirits uplifting atmosphere to be around

Riley Logue was our salesman and I tell you he went way above and beyond to help us get into our dream truck. Things weren’t going the way he had hoped but he never gave up on us. Finally we found the truck we wanted and he made it happen. Would highly recommend this dealership to anyone. Fast and super friendly service. Very accommodating. Thank you Anderson CDJR for your hospitality. And thank you Riley for your great customer service and your drive to not give up and find us the right truck.

Polite and courteous employees who did great work on my 2000 Dodge Ram ♈!

Great service experience! Non pressure environment!

Overpriced labor and tried to charge for unneeded parts. Charged for 2 hours labor when I actually witnessed myself that it took only 20 minutes. This is very disappointing knowing how many other people probably are getting overcharged and just accept it.I spoke up and it paid off, charges reduced. This is not good customer service.

It was great service and got a good car for my daughter

Shaun Robinson amazing customer service. Top notch location. All staff inside was amazing

Always a quick and reliable place. The employees are welcoming and always willing to answer my questions and help in whatever way possible. Would recommend anyone to Anderson CDJR for their car needs!

$78 for an oil change is ridiculous!!! Didn’t even use synthetic oil! I recommend that no one go here!

Jennifer Williams was very professional. Thank You very much.

I had an appointment scheduled for an oil change and tire rotation. Damian the Service Representative made sure my appointment was on time, completed as expected, and took time to explain services provided.

Awesome people, very friendly and they got my truck fixed in no time at all. Recommend them with 10 stars!!!!

They wanted almost 300 for a fob and to program it. I bought one for 55 bucks and got it programed free. Thanks Tom Dinsdale in Hastings

Oil changes and service in the past has soured us from doing anything with this company, however, we have two dodge vehicles and were stuck using them for recalls. I called their service center a month ago asking about our recalls we were alerted to by our cruise not working, local mechanic advises us about the recalls. Service lady says she will look and call me back. When she does, she states we will have to order one part from Denver, it will be here in 5 days and then well call and book your appointment. No problem I say. Two weeks go by with no call and so I call them back and get a new lady. She says they have no record at all of them ordering our parts or that we even talked with anyone. We have to wait another 5 days to actually order the part from Denver. All the recalls get completed, of course they want us to do another $1000 in maintenance with them that we decline. The recall doesnt fix the cruise and so they ask if we want to run the diagnostic to find the problem, we told them yes. That costs $130 to run a code that says we need another part fixed. Quoted us a price that we were un sure if was parts and labor or not. Our local mechanic quoted us $200 below that price, so my wife called and texted the service lady back to ask whether their quote was parts and labor or just parts, that was over a week and a half ago with no response. I will do my best to never go back. The second star is for their sales department, they are pretty decent folks, far above the service department.

Anderson CDJR of Grand Island has the worst service department that I’ve ever taken a vehicle to. Took my truck to have a oil leak looked at and had to call to see what they found out so I could have my truck back to get home from work. Dropped my truck off the get it fixed Tuesday night to get fixed was to they will have it 2 days cause it take 14 hour to fix called today on Thursday after work and was took they haven’t even started on it yet because they had a traveler come in and needed to get back on the road so my truck got pushed back but never got a phone call telling me anything. This will be the last time I take anything to this service department.

Batteries went bad in my 2016 Ram 2500.Called on Saturday morning for replacements. They got me right in and out in under an hour.Fair price and still have MOPAR batteries.Prompt, courteous, and fair!

Just bought a new truck from them. They did an exceptional job keeping in contact with me and giving me options until we found the right fit! John, Clint and Miguel did a wonderful job! Would definitely recommend!

Had an appointment with Shawn to look at a truck. Very professional and friendly. Worked with us to get to a more than fair price. Would recommend to anyone looking for a new or used vehicle.

The service department dropped the ball.I left my vehicle off in the morning for an oil change. After work I stopped by and paid for the work. That was when the Service Advisor handed me a Repair Estimate listing several items that needed to be done to the vehicle. When I asked him about these items, he said that no one had inspected the vehicle to determine that these repairs needed to be made. These were just items that they normally did at 120,000 miles. My frustration is that they are recommending repair work that may not be needed. The are going through the motions.Next, the engine light was on when I dropped vehicle off and it was still on when I picked the vehicle up later that evening. I still do not know what is wrong with the engine. I dont understand why the technician/mechanic didnt determine why the light was on. Is that not a standard procedure? I am frustrated that it is up to a layman to diagnose the problem and determine what repair needs to be done. Honestly, had I been informed of the problem, I would have had the shop fix it that day.My experience with other dealers is that an inspection of the vehicle is performed to determine what repairs need to be done. Then I receive a call explaining why the engine light is on, what repairs needed to be made and the cost of those repairs. Then I am able to make an informed decision.I service my vehicles at the dealer and am willing to pay their higher rates in exchange for their expertise. I dont believe I received that from Andersons.

Great place to purchase a new or used vehicle. Exceptional service and salesmanship. Ask them about the complimentary hot dogs.

They worked with me and made a great deal, no troubles here will be back!! A+ service.

Great people to work with. Very friendly and helpful.Would suggest them to anyone.

Had a 9:15am service scheduled with a vehicle I have bought from them and brought to them in the past. Arrived at 8:50 and left 3 hours later. They knew from previous service what type of oil I use but keep none on hand. Claimed they called all over town and no one had the oil I use. (Mobil 1 5w-40 full synthetic) which is pretty common. Told me they had Valvoline full synthetic and I agreed to use that. I caught it before they put it in that it was a synthetic blend. Miraculously they found the original oil I wanted and charged me $150 for 3 gallons when right next door at AutoZone they have it for $28 a gallon. Charged me $174 for fuel filters which it requires 2. I called another shop and they had the exact filters in a kit for $99. Put a bolt in my license plate bracket that was loose that fell out before I even got home 30 miles away. The bolts been an issue since I bought it brand new last November. Total bill was over $500 and thats after a 10 percent coupon. I own semis and I get a full service on the tractor and trailer for less than what I paid for the service on the pickup and it uses 10 gallons of full synthetic oil compared to the 12 qts the pickup takes. It will be my last time at that shop or the dealership and I bought 2 brand new vehicles from them last year.

Friendly knowledgeable service. Listened to my problems and addressed them in a quick courteous manner.

Was very satisfied with the service. First time with Anderson, will continue.

Was looking at jeeps and the employee introduced himself and let me look without bugging me.

Jennifer was my salesperson from day 1, she answered my questions quickly and made my purchase a great experience..you should definitely keep her around!

I had a great experience purchasing our new Jeep Grand Cherokee. Shaun and Josh were very helpful and answered a ton of emails and questions. I will definitely go back there for our next vehicle.

Very low/no pressure sales approach here. Very comfortable shopping here. Very much a small town/ small dealer feel. Nice place to buy a vehicle. Thanks Anderson CDJR team!

Im very happy with my experience, it was great service and the salesman worked with me to get a better deal on a trade in and better deal to keep my business local. Thank you DJ for a great experience.

She was a rock star regarding our new purchase! He wasn’t pushy and did a amazing job at listening to us and our wants! We finally got my wife’s dream car and DJ was great to work with every step of the way!

Took my truck there for warranty work on the radio. Had the truck a couple days and didnt hook up the compass right. Fast forward 6 months, tried for a week to schedule repairs on my steering wheel and they tell me I need new brakes. Kudos for going the extra mile but keep it simple.

Always a great experience.

DJ was amazing. We originally came in to test drive a used car and as we were trying to figure out how best to make it work, he was able to get us an amazing deal on a brand new vehicle. No pressure what so over, brought my wife and I a few bottles of water and was just a great guy to work with. We appreciate him and Anderson to no end.

Amazingly helpful and kind. Thank you to Scott and Shaun you guys are doing a great job!

Arrived early for my oil change and they got it done early! Fast and friendly service!

I’m from out of state looked at a car they had liked it bought it. They where nice enough to pick me up at the airport two hours away. Plus very friendly sales man Miguel was great as well as Scott the manager thank you both.

Excellent service fast and professional

Jennifer Williams helped me out so much. Easy, no pressure deal. Great group of people as far as I could tell. If youre looking for a car in Nebraska, you have to go here!

Friendly staffService was quick and efficientWould definitely use again

Very friendly and helpful. Got great service and a very nice vehicle at a very reasonable price.

Very nice friendly staff. Walked onto the lot thinking I was going to leave with a Jeep but then saw the 2018 Dodge Charger. They worked with me to get the payments where I wanted and explained everything to my understanding.

I called to have a recall on my tailgate addressed. Said I was having difficulty opening the tailgate. Imagine my surprise when I was told I had a bill for $130 for diagnostics. I did not ask for diagnostics to be run, nor did I want anything other than the tailgate issue addressed

Ashley was amazing and willing to help!

Great service. Very quick and staff was friendly.

**My vehicle has been at the service center of Anderson CDJR of Grand Island since July 17th. They have been trying to diagnose what is wrong with my vehicle but when one thing didn’t work they’d do another and since the first two things didn’t work they’d did another. I feel they were unprofessional when it came to my vehicle issue. They couldn’t give me a proper diagnostic for my vehicle and now i have to pay hundreds of dollars for services that are unsatisfactory. They still don’t know what’s wrong with my vehicle for over a month now! The companies integrity is not fulfilled and I have been waiting over a month for my vehicle to get back to me. I do not recommend this place for vehicle service or customer service.

Treated my great and gave me a good deal on my new truck.

Anderson Ram on South Locust in Grand island Nebraska. Sale me GMC Acadia needs a work and expect me to pay for it all. I need to replace my brake pads my brake rotor and change my brake fluid plus an air conditioner plus a transmission oil change. Plus another oil change And charge us for doing all this work 2,222.38 and I had this car since March. And today is June 28 2020. How can the car need is transmission fluid change and the brake fluid changed and a new air conditioner all at the same time? After I had it for 4 months but be technically about it Ive only had it for 3 months because they had to back order for a Cadillac converter day paid for. And Im thankful for that

Sales man was great and the vehicle was fairly priced. It would be five stars if I would have been made aware that the used vehicle I had made a deal on only came with one key and no owners manual. Keys aren’t cheap! Just took it for granted that they always came with a spare. I would have thought dealership would have offered to get one and ship it to me.

I worked with Jennifer when I bought my new Ram 1500. She was extremely personable and knowledgeable. Best part, there was zero pressure! She just answered my questions and let me do my thing. Much appreciated!!

Jennifer is a great sales person who is easy to work with. I encountered an issue with my used vehicle a month after purchase and they gladly took care of it with no cost to me. Very happy with my experience and enjoyed working with the folks there.

Anderson CDJR was a great place to buy our Jeep Gladiator. Very friendly and were willing to work with our needs. Will definitely refer others to buy here.

Set appointment got right in and done with reasonable time

Fast friendly service

Mark is great! He really wanted to fine the right truck for us.

This was my first visit to their service department. I brought my vehicle, 2019 Dodge Ram, in for its first oil change and tire rotation-which the first is covered by Anderson auto when you purchase a new vehicle from them. The staff was friendly, andthe service was performed in an acceptable time frame. When I got home I did notice that one of my valve steam caps was missing. Overall my experience was good and was what I’d expect when getting my vehicle serviced (minus the missing value steam cap).My recommendation to Anderson would be to look for ways to separate themselves from the competition by providing a unexpected WOW experience for a customer by doing things that customer dont and wouldn’t expect i.e. vacuuming their car etc. small details like this cost a dealership nothing and can have a significant impact on a customers future decision as to where they service and purchase their vehicles. Thanks again for the oil change!

My son lost the key to his Dodge pickup. They were able to create a key from the VIN number. Saved us a lot by not having to contact a lock smith and have them replace the key or ignition. Fast and friendly service was able to have done on my lunch break with time to spare. Clean and well light.

Would not negotiate at all. All they wanted was to finance and take more of your money. John was nice, his boss would not budge even $400 and it lost them a sale. Ended up going somewhere else and getting the same vehicle for a better deal. We will never go back to Anderson cdjr

Mark is a great salesman. Great place to buy a vechicle.

ANDERSON Auto Group is an amazing dealership. The sales person (Mark) was very knowledgeable of the vehicle being sold.This was my 3rd new vehicle purchased from them and I would highly recommend this amazing dealership.

Miguel was great and easy to work with. Very happy with our purchase.

If I could give this review a 0 star I would, because it barely deserves 1 star. Sadly, Ill never again purchase ANY vehicle from this dealership. Upon receiving my vehicle (When it was Greg Young) my salesman, Miguel, was useless, lazy, and not helpful at all. There was no initial inspection completed on my vehicle, and the times I have brought it to the service department (even when it was both Greg Young and Anderson), I have only received one inspection, ONE! Even when I have requested one, it was never done. My husband is a auto technician, and he was completing some work to my vehicle he has found multiple problems that werent looked at nor completed; I was told my brakes were in good condition and come to find out they were not, among other issues that were neglected. My car was unsafe to drive due to the service departments negligence. I have twin boys and that was a hazard to them and myself. The Anderson company has never steered my family wrong, and this dealership is tarnishing that name and its disgusting! I will never step foot in this dealership EVER AGAIN! Nor will I have any work done to it.

Very easy to set up appointment, clear communication and be professional. Will definitely be back.

All employees at Anderson CDJR of Grand Island were very professional and able to be flexible in adjusting to the customer preferences in choices of which product was available. They also made necessary adjustments to the customer preferences as needed ! I would recommend this dealership to anyone in the Tri-City area (Grand Island- Hastings- Kearney NE) ! Thank you again Anderson CDJR of Grand Island!

Great helpful service department, friendly and knowledgeable.

We bought our 2019 Jeep Cherokee from Jen @ Anderson’s. We really enjoyed our buying experience! Jen is such a neat gal, very friendly AND she knows her stuff😉. We will definitely ask for her when we are interested in purchasing another vehicle!

Most car salesmen think their job is done after you sign your contract and drive off the lot, not Miguel. He goes above and beyond. I’ve had a few problems with my car (only had it for a month in a half) and Miguel makes himself readily available and always points me to the right department when I have questions. Miguel always puts me and ease and makes sure I know my car and I will be taken care of!

Thank you Travis and Staff at the Ram location on Locust, absolutely fantastic service and customer experience!!

I bought a used Jeep Grand Cherokee 2015. I love the vehicle but I am extremely disappointed and upset with the dealership. I bought my Jeep over a week ago and I have had to be in contact of at the dealership DAILY!!!!! If you like being offered a specific deal and then having it taken away then this is the place for you. I HATE HATE HATE buying vehicles, I don’t like looking at cars, test driving and then dealing with the back and forth with financing. I let the salesman know how much I hated this whole process and he assured me this would be the easiest car buys experience. This has been nothing but a nightmare. After signing all my papers I was given the keys and away I went with and empty gas tank........really? This is how you treat new customers??? We were told there was a second key fob that we had to track down and once my boyfriend drove between dealerships several times, we finally got it and it didn’t even work. I have been in contact with the dealership as they are supposed to be replacing the broken windshield. Well today was the day to get my new windshield and so we went at 9:30 am and guess what?!?!?!?! They ordered the wrong windshield, just one more thing to add to this fabulous car buying experience!!!!!! Thank you Anderson for my amazing Jeep but once you finally fully fulfill all your broken promises, I will never buy another vehicle from you ever. I will also let all my friends and family know how horrible you guys treat your customers.

Sarah in the service department keeps you informed and is friendly as are all the service staff.

Jennifer was a great to work with when we just bought our van. Also loved the manager of the store. He came out and talked with us multiple times - took our 2 year old son around and showed him the store. Loved that they have homemade treats (brownies, cookies, etc.) brought in for the customers every morning :-)

Our sales guy DJ Robertson was awesome!! He explained everything clearly where even a couple of Technology Rejects as ourselves could even understand it. He also made this one of the best buying experiences of a vehicle that we have ever had if he was to be rated on a scale to 10, I would give him a 15. Would also like to recognize Shanna in the insurance department she literally performed a miracle and saved us a ton of money on insurance. But want to put a shout out to everyone we met there were all friendly with a smile on their face made us feel welcomed even offered his lunch could not believe that. In closing would just like to say that I will be going out of my way to recommend you to all my friends and family.

Great service! Couldnt be happier with my new vehicle.

Fast, Friendly, Professional. Great Experience

Travis Bauier is a very inconsiderate service advisor. over charged on labor on a simple fix.$600 dollars on just labor on a $900 bill. i will never step foot in this place again and i advise you dont either.

Had a great experience working with Jennifer on our new 2020 Rubicon. I would highly recommend her for your new vehicle needs. Thanks, Jennifer!

Doe to the volume of business...it took us most of the day to complete the purchase of a brand new car. Took linger than expected and unable to conduct other business we had planned for he day.

Took my Ram in for recalls and alignment, was conveniently shuttled to work in the morning, was picked up right on time from work and my vehicle was done and ready to go when I got there. Eddie in service did a great job on my alignment and kept my vehicle clean. Very happy with the service

I am extremely pleased with the outstanding members of the service department. Both Joy and another young lady took extra miles to ensure my recall update was handled without an appointment. This is almost unheard of. Finally, I am nearly 80 and the respect and kindness shown to me was exemplary and much appreciated. David Stump--A most satisfied and grateful customer.

Had a really great experience buying a new Pacifica here.

By far the best experience when it came to purchasing a car. Ask for Josh, he is extremely knowledgeable, friendly, and easy to work with! Prior to us going to Gregg Young in Grand Island we shopped at 4 other dealerships in Nebraska. Josh made the entire experience essentially painless. We requested a reasonable price and they essentially accepted almost immediately! We drove from Omaha to Grand Island. We will never go to any dealership other than Gregg Young in Grand Island. Honestly due to our recent experience Gregg Young has earned a life long customer.

Great service

Totally got me out of a Jam 500 miles from home and late on a Friday. The service team was responsive and top Notch!