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Lithia Auto Stores
2373 32nd Ave S, Grand Forks, ND 58201, United States
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Lithia Auto Stores
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Pa
Review №1

Dont, just dont. Go check the complaints with BBB and FTC. The GM hides, they refuse service, they deny documentation and they LOSE PARTS. Service manager is a fraud. Below is photos where they removed the lemon part and then swapped out the wheels from back and front. There was no accident, no impact with objects. The stear gear box is clearly machined an imperfect box and around 30k miles failed suddenly snapping the gears.Theyre claiming I wrecked the vehicle and all that was damaged was this?.

Er
Review №2

LOVE my new car. And they are very helpful!

Ch
Review №3

Really quality service. Costs more but worth the piece of mind. Returning soon for unrelated repairs.worth the drive

da
Review №4

Just went for an oil change on a Saturday morning. Service was fine. It took about 90 minutes (not sure how many were ahead of me).

pa
Review №5

If ur looking for a vehicle ..go here great people and great service Sean and Roger are the best at helping everyone out

Sc
Review №6

Not the best service.Had to bring my Jeep back a couple of times to get work done right

kj
Review №7

Just ordered a 2022 Ram 3500Bought our 2012 Ram 1500 from here, No issues with Sales or Service.

ma
Review №8

Was just there to look at vehicle in the showroom have never purchased through them but the salespeople are always friendly and their showrooms always clean

St
Review №9

Brought in my jeep for the 4wd and told me that a switch was out well wasnt out cleaned it up 4wd worked fine after but I got the switch was 56 bucks they were going to charge me almost 700 bucks for them to take 2 screws out and replace it waste of my money and time never will I go back

Hu
Review №10

Brought in my truck too look at another truck 2013 Dodge Ram worth $14,000-$18,000 (My Truck) Kelly blue book price. I owe $15,000 on my truck. They had a Dodge Ram priced at $22,000 which is priced at $18,000 on kelly blue book. Went to go look at the truck see if I could get a fair trade. First off test drove the truck you couldn’t turn it at all. The steering was messed up. So basically started with a $2,000 fix okay cool maybe they will give me a decent deal cause I have 70,000 miles on my Dodge Ram 2013 and this 2014 Dodge Ram has 120,000 miles on it right plus it has something wrong with it. So 2 reasons why I should’ve been able to make a trade for a trade right up front because I would’ve had to put $2,000 right away into it. Not to mention it also had a check engine light on It so don’t even know what that is for and I have less miles on a year older truck. So I get the paper work done to see if we can work out a deal and the deal was I add $9,000 to what I already owe which would put me at $24,000 which is crazy cause the only thing that truck has different was Sunroof. I liked the color and the fenders and it would’ve been something new to look at which is so funny cause that would’ve cost me $8,000. Not to mention the $2,000 to fix the steering and then Lord only knows how much on the check engine light. So ruffly all together $11,000. For a truck that has problems with it and higher miles. For my truck which has no lights or problems with it.

An
Review №11

Good thank u

Na
Review №12

Love my new car but the service department sucks. :(

Wi
Review №13

The people there are always polite. They do what they can to help you out.

Ed
Review №14

Very helpful and friendly staff

Ka
Review №15

I trust these guys so I am willing to pay a little extra for an oil change. Went in around 9, got out around 9:20. Excellent service and very polite. Plus they ran my car through the car wash instead of writing on the window: Clean me!

Se
Review №16

Great customer service.

Ci
Review №17

Parts department was the best. Such a great staff...

Je
Review №18

This review is just for the service department. I was very impressed with the whole experience! Trevor was great to deal with & fit me in quickly. The job was done quickly and properly. Will definitely be going back for future service.

As
Review №19

Love the truck we got. Thanks Todd you are an awesome salesman and thanks Josh the financial manager. Great work

Mi
Review №20

Pushy salesman, so close to buying something but refused to listen to my mom and wouldnt make eye contact when she spoked. Apparently women dont know cars here. Even though my grandfather owned a very successful dealership. So disappointing

Jo
Review №21

Very friendly and helpful in all ways to help answer the customers questions..

Br
Review №22

Good place to get your oil changed.

Bi
Review №23

Great selection, Id recommend you give them a try.

Da
Review №24

Garbage place to take your vehicle for maintenance or to buy a truck at a reasonable price. I went to Fargo to buy my dodge ram 1500. As far as my maintenance on my truck goes...i brought in a 2005 dodge Cummins and had them go through all the fluids and due a routine maintenance before i went on a roadtrip to Minneapolis for a wedding. At the time, i was fairly new to diesel motors. They failed to notice the decent amount of white smoke after i told them that i had an oil leak and didnt know where it was coming from. All they did was fix the leak and change the oil and oil filter. They did not proceed to do a couple simple quick checks to confirm that nothing major was damaged. Turns out that the white smoke, that they didnt diagnose, was coming from my turbo that had bad bearings and was leaking oil. I was stranded on my way back to grand forks and had to call my cousin to pick me up. I will not trust Lithia dodge of grand forks to touch any of my vehicles. I am in the maintenance industry and making sure the customer is in good hands by doing a couple extra checks on equipment is what my responsibility is, so this being overlooked didnt really sit well with me.

Ge
Review №25

Nice placeto look around ad maybe find a vehicle you may like..a very friendly place

K
Review №26

Sarah, Phil always make my experience a fun and enjoyable one.

We
Review №27

They dont call back, use pushy old school sales techniques and the service department has sent me out with blown lights....cost me a ticket. Guys in parts are pretty nice however.

St
Review №28

Very helpful with questions I asked in the service department

Ma
Review №29

Not a good buying experience. Bought a used 2011 car with low miles, when I got home and started checking things over more closely I discovered it hadnt been serviced, oil 1.5 qts low, leaky brake fitting, brake fluid almost empty, still waiting for new license plates. I was told its taking longer because they are waiting for a lein release on the title so they basically sold me an unsafe car with an unclean title that should have never been on the lot for sale in the first place.

St
Review №30

Wonderful comfort food

S
Review №31

Never buy a car through them. Worst experience ever!!

Cu
Review №32

Poor maintenance department. Slow and not very good at cleaning after oil changes. Had oil dripping on my garage floor after a few appointments.

Br
Review №33

Took care of a recall quickly will use them again.

Je
Review №34

Had oil changed. Had to wait to get in but was out in reasonable time

Jo
Review №35

Nick Bergan did an excellent job of customer service, knowledge of the product, and excellent job of price negotiation. I give him 2 thumbs!!!

St
Review №36

We bought a Jeep there got home not even about 100 miles noticed the heat didnt work called and told them they said to bad that I had to pay to get it fixed even tho it was broke already so Im changing my review to 2 stars thxs lithia for the help (NOT)

Ba
Review №37

They always are friendly, helpful and provide great service.

St
Review №38

Exceptional dealership and prompt service! Thank you!

Mo
Review №39

A great visit for us every time. We always get our Toyota serviced here.

Mr
Review №40

Can I give it zero. They made us drive for an hour for the wrong car. Thanks guys 🤦

Lo
Review №41

Meh

Li
Review №42

The staff went out of thier way to help us....and followed through with us....5 stars

Lo
Review №43

Great place to purchase 👍 a Ford

Mi
Review №44

Ford, jeep, DODGE, even Toyota.... as long as it aint a chevy.

Ni
Review №45

Im sure they have good vehicles, they just sold me junk.

De
Review №46

It was great cause we got car

Ki
Review №47

Slow service. Needed to have 2 repeat visits to fix a problem.

Al
Review №48

Quick, reliable service with friendly staff.

fl
Review №49

I dont drive just was cruising with family

TA
Review №50

This place is so hit and miss.

Je
Review №51

Great sales department

Ki
Review №52

Always great service, always dependable

Mi
Review №53

Kevin Zimmerman awesome guy

Mi
Review №54

Horrible customer service, will never bring my vehicle there again!

Be
Review №55

Dont do it, go elsewhere!

Je
Review №56

Nice company flexible price

Jo
Review №57

Not that great of place sales staff was stuck up and rude

Ju
Review №58

Always good!

Ga
Review №59

Good place

Ti
Review №60

Friendly service

Ro
Review №61

Never go there

Ta
Review №62

Have a lot of only a few models

Ze
Review №63

Excellent!!! Love my CAR!!

Je
Review №64

Had a block heater installed.

Br
Review №65

Deceptive sales staff.

Jo
Review №66

Quick service

Ch
Review №67

Customer service for repairs is terrible.

Sc
Review №68

Co-located with the dealership.

Jo
Review №69

No electric cars

Br
Review №70

They lie to u

Ba
Review №71

Had somethings done on truck

Ch
Review №72

Great service

mo
Review №73

Great cars

Br
Review №74

Great

Ch
Review №75

Its okay.

Gl
Review №76

Always #1

Je
Review №77

Friendly staff

St
Review №78

Trucks

Ga
Review №79

Friendly staff

Mi
Review №80

Unsure

Information
62 Photos
80 Comments
3.8 Rating
  • Address:2373 32nd Ave S, Grand Forks, ND 58201, United States
  • Site:https://lithia.com/
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Offerings
  • Oil change:Yes
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