My windshield broke, after calling around I found Abba to have the best pricing, in fact they gave me 3 choices. I scheduled, dropped off, picked up after work and its perfect! They even transferred my oil change sticker to new windshield! The staff were all professional and friendly. They made the entire experience not as stressful!
It’s been a nightmare with this place. They never answer any phone calls or never call back on any of my voicemails. It was just a nightmare to get my vehicle in after they replaced a tire with a sensor. Took close to 2 months to get back at us, and that’s thanks to my wife calling every other day. My tire was replaced and the sensor failed after a day of having it back . I just wish they would have answered my calls or called me back . I’m sure the shop crew is awesome but whoever’s in charge of the phones need better comunicación skills .
Got a rock chipped fixed! Got in the same day I brought it in for the estimate and the service was quick! I bring all of my rock chips here!!
These Guys are the best in everything related to auto body. And have yet to disappoint me, I won’t go to anyone else. They did a rock chip repair in my Edge in the windshield and are very reasonable.
Got into a accident in the last week of Snow Season.Abra did an excellent job repairing my car. And they even clean the inside of it. I really appreciate that! Thank you.
We hit a deer and there service was fast and work looks awsome it looks like it never happened awsome place
The work they did was outstanding. Very professional and friendly staff. Always kept me updated on progress. Did not overcharge. I will use them again for anything I need done.
Honestly being in my mid 30s and have owned dozen of cars and dealt with many body shops over the years this place took the cake worst service Ive ever had!!
Very professional and quick detailed service.
Had body repairs done, very good job
Great experience Lonnie was very helpful.
Very fast professional service!!!
Best auto body in town
Quality, prompt service. Highly recommend.
Great service, great communication and a quality job, all combined with a noticeably friendly staff! They went above and beyond just painting, buffing parts that they didnt need to, per our agreement. I will definitely take all my rides back to them. A great example of excellent customer service!
Its the only place we take our vehicles for any body work. Always polite, professional, and well priced for the work done.
ABRA recently repaired some damage to my vehicle and I have nothing but good things to say. After shopping around at multiple auto body repair places I found ABRA to be the most friendly and most accommodating. They fixed my repairs perfectly (rear end damage), and then detailed my vehicle and even got it smelling nice inside. I am so surprised they went the extra mile which included scrubbing the carpets in my vehicle. Communication was great, and so was customer service. I hopefully will never have to bring my vehicle in for auto body repairs again, but if I do Im bringing it here.
They fixed on my vehicle then I brought it back in about three weeks later had an issue wasnt sure if it was from the accident but they took care of it. I am very pleased with their service if I ever get into another collision Ill be giving them a call thank you to everybody at Abra 🤘
The did a great job on my jeep. It looks brand new and was fixed very fast!
Very good customer service and work done!
Theyre attention to detail and the pride they take in their work is hard to find now days. I was absolutely impressed by their work and they cared about my car as if they were working on their own vehicle, this is the only place in Grand Forks I would take my car for body work.
Ive had the best experience to get repairs done at ABRA and is an excellent place to get any repairs done on vehicles while the mechanics do a great job!
Abra took possession of my 2013 Suzuki Kizashi AWD following a deer collision near Grand Forks ND on December 8, 2014. The estimate was approximately $7500 with damage primarily to the front right fender extending in to the heating/cooling/air conditioning etc. The engine ran fine following the accident however could not be driven due to the engine cooling mechanism (radiator/cooling fans/plumbing/air conditioning/cab heating apparatus etc.). Abra of Grand Forks is an in network repair center of my Insurance company....Progressive and together they worked up the repair estimate. The repair work was promised within a bit over a month and I took possession of the car on January 9, 2015. Approximately 150 miles after pick up the car engine quit along the Interstate. The car was subsequently taken to a Progressive in network auto repair center located in Bismarck ND where it was diagnosed with a totally destroyed engine. Discussions with 2 auto mechanics there indicated that specific identification of the cause of the engine melt down may never be known however both indicated that it was a result of repair work to the cooling/heating system done at the Abra Center in Grand Forks and relates to the unknown of either faulty parts or labor. The Abra Center in Grand Forks has disavowed any ownership in the total destruction of my car and is refusing to honor any part of their company Lifetime Warranty on work performed at their Center. Abra National headquarters in Minneapolis have promised to look into the case but after 2 weeks has failed to get back to me. Abra In Grand Forks has pretty much ducked every attempt to communicate with me. My insurance company Progressive....is doing everything they can to leave me holding as much of the bag as they can. In the mean time....had someone intentionally destroyed my car as it now is I suspect that more than likely that someone would be sitting in jail about now. This is not about someone intentionally destroying my car...humans make mistakes...however it is every bit about professional businesses doing what is right and honorable when they make mistakes. Neither Abra or Progressive are dealing with any sense of fairness and I can only recommend that prospective customers find alternate businesses to deal with. You certainly will find yourself in a predicament similar to what I am dealing with in the event they make a mistake. Principle in this review is that Abras Lifetime warranty on work performed is basically a joke. My next complaint will be to State Better Business Bureaus as well as States Attorney Offices of the states these businesses do business in....which is all 50. It is a shame that doing what is right in this day and age seems a lost virtue. Ironically I keep getting requests from Abra and Progressive to fill out their in house performance appraisals and of course they encourage me to rate them at the highest level...or if not to at least notify them before submitting the appraisal to give them an opportunity to improve their performance in the areas they are lacking. This is amazing....zero stars for the both of them although that is impossible since the lowest you can rate them both is 1 star. Read this and let your friends and neighbors know.....this is how you get treated as a customer even when the mistake made is theirs.
The crew Abra in GFK worked a collision I had. I asked for some additional work to be done on the original sheetmetal where a complete refinish was done out of pocket. Later on, I had paint failure where adhesion was a problem. I took it back x 2 for this issue where the crew made things right; so I cannot fault this shop. They provided additional little fixes I asked for and their finished product is very nice. As a highly detailed individual, believe you me I looked. Kudos to Abra. Yes I would bring more work to these guys because they stand behind their work. Way to go, Abra of Grand Forks.
Did an amazing job fixing my car after having an incident with a deer! Thanks!
They do a good job and treat you right
Its a great place to work with great people and the quality of repairs being done is top notch!
They fixed the problem, but a little overpriced for what l had done. But thats grand forks nd for you.
They did a great job on my suv
After everything they helped me a lot more then anything communication and talking in person does a lot more then over the phone and it means a lot for what they did for me I never had thought that they where going to to do that for me but thanks again so i was just told that abra will not fix my car because when they mess up on a couple of this I got mad and told them I was going to sue them then me and one of the manage talked and they fixed the problem and I was thinking that every thing was good again but now its not and it sucks because I only trusted them to fix my suv so
Very informative, great quality service