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Advance Auto Parts
852 S Main St, Graham, NC 27253, United States
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Advance Auto Parts
Comments
Ca
Review β„–1

Great I had check engine light on so I thought it was so tiny I could hardly read it of course. A very nice young gentleman came out to check it for me of course it was where I had touched the cruise control button this morning on the way to work. Crazy me he was so understanding. So glad nothing was wrong. Crazy πŸ€ͺold woman πŸ‘΅is what I told him. He said nope you are ok and not the first one. So thankful for the help.

Ke
Review β„–2

I always simply go here to get products for auto detailing. They have an excellent selection of Meguiars products. Yet they have everything you need when it comes to basically maintain your vehicle. Oil, oil filters, transmission fluid, windshield wipers. Basically what you need to maintain your vehicle without taking it to a shop. Theyll help assist you with certain things as well.

Da
Review β„–3

Went to get new wipers.. they no longer have the books or touch pads to know which models futv your car. The guy behind the counter was not quick to help me and gave me two sizes that fit my car. Left and right but issue is different brands had different sizes for my car. So just knowing length is not enough info. You need to scan a qr code to pull up web site.

RY
Review β„–4

All of that stuff and they still didnt have what I needed for a modern car

Jo
Review β„–5

Very helpful put on my new rear wiper I bought without asking them too

Ma
Review β„–6

Kevon is the man. If you need parts he will find them for you.

Ra
Review β„–7

Store was clean the two employees helped me right away and what I needed was in stock

Mi
Review β„–8

Friendly and helpful staff. Th he product I needed had to be ordered and took an extra couple days to arrive.

br
Review β„–9

Love you guys but stop buying China parts they dont fit..make customers not want stuff that wont fit but is sold ..not guaranteed to fit..

Ja
Review β„–10

Horrible wrong parts three times in one day

Sc
Review β„–11

Was great Placed my order on the website 30mins later I went and picked it up.. No issues no problems.. Even dude at the counter was friendly and helpful!!

Al
Review β„–12

Great service!

Ri
Review β„–13

Today while stopping by the Graham NC location I have received extraordinary service from staff member, Shannon. He was very polite, knowledgeable, and extremely helpful with my needs. I made 3 trips there today because Shannon had made my day providing me with his expertise and knowledge of exactly what I needed. I had never met nor seen this man before today, but because of him, I will make this store my Advance Parts store FOREVER and will definitely tell others. I left there today, all 3 times, very satisfied and grateful that he was the one assisting me. We need more people like him. Truly a Godsend. He saved me over $500 I would have had to spend at a dealership. Thank you Shannon! I am FOREVER grateful! Keep being you! Sincerely, Rita DuPont

Ro
Review β„–14

Friendly staff good prices

Ka
Review β„–15

Helpful as always got what I needed & got my baby fixed.

Er
Review β„–16

I want to give a huge shout out for the amazing customer service I just received. Thank you so much for your help with my windshield wipers. That gentleman was awesome and is a man who takes pride in his job and providing customer service. Thank you Jeff for all your help

Je
Review β„–17

I needed a battery... They were quick and tons of help.

Pr
Review β„–18

Great customer service.

Da
Review β„–19

Never really any help. People could care less if you are getting what you need. I order online and pick it up most of the time, yet still they rarely have the stuff pulled. You better know what you need or at least know more than the employee helping you or your screwed.

Ch
Review β„–20

Store was clean, staff friendly top notch.

De
Review β„–21

They had what I wanted the service was great A salesperson was wonderful and he answered all my questions

De
Review β„–22

Worst service ever. Will never go back. Treated me like I was stupid & answered everything with I think so but Im not sure. As a female I would appreciate some help & courtesy but felt like I knew more than he did. Pushed me right to the three other parts store within 2 blocks & I was treated wonderfully.

Ra
Review β„–23

I recommend they attend well they are very friendlyπŸ‘

Di
Review β„–24

Great guys

ja
Review β„–25

The guys were super helpful in gettong me the parts i needed to get my daughters car fixed

Je
Review β„–26

Tim is the best he always very helpful and very knowledgeable about his products.

Ka
Review β„–27

They were polite and eager to help! I appreciate them!

Po
Review β„–28

Great service, very knowledgeable guy that waited on us in the back.

Di
Review β„–29

This was without a doubt the worst experience I have ever had. I went in to purchase windshield wipers. The parts person asked me the make model and year of my car. Total came to 57.63 for windshields wipers. The guy went out to install them totally did not know what he was doing and after 15 minutes decided he had pulled the wrong wipers. Went back inside supposedly to get the right ones and the passengers side hung over the windshield at least an inch and a half. I went inside to get someone to help him and the manager asked me if I was sure of the year if my car stating that they do not make mistakes and that I must have forgotten the year of my car. I then demanded a refund. I went up the street to ORiellys and got the windshield wipers for 16.00 and when I mentioned the trouble the manager of ORiellys asked if I had been to Autozone.Just so you know I threw my rewards card in the trash and WILL NEVER ENTER AN AUTO ZONE AGAIN. Customer service should be 1st and foremost whether you are a man OR a woman and if I could give this store a -19 rating, it would be a kindness.

Ka
Review β„–30

I like ordering online and then picking up. Its quick and easy.

Ca
Review β„–31

Great service from the staff. A big thanks to the gentleman who help me to retrieve my oil cap that had fallen below the fan.

Da
Review β„–32

Do not let CJ Pull Your Parts they will be wrong

Fr
Review β„–33

Great location and competent staff.

Be
Review β„–34

Never answers phone. Parking lot is a mess. I was also being ignored by two employees talking. No parts availability and no warranty retention. This will be the first to go.

Ge
Review β„–35

Has all the parts I need. Friendly service and knowledgeable

Wi
Review β„–36

Extremely cute and helpful workers, especially the guy with the long goatee

Ro
Review β„–37

Great service had all yhr parts needed in store

Ja
Review β„–38

Easy to deal with. Friendly. Helpful.

Gl
Review β„–39

What can we say about these places AutoZone Advance Auto Parts OReilly all the same good prices busy competition but nobody knows what the hell youre talking about lack of really experienced help maybe they should pay more for better help open long hours and the people try really hard

Ke
Review β„–40

These kids dont have a clue what they are doing

Co
Review β„–41

Just went in this store 9 min ago would not help with a trailer light bulb and was informed by Manager he is closing in 3 min.. Will not be back . I called the store and whom ever said they close at 9:00 . Another customer was in there and would not be helped.. Manager said he was closing approximately 30 min before sign said..

Ti
Review β„–42

They have always taken the time to help me find tge right parts for all my vehicles

Ni
Review β„–43

Very helpful staff!

ka
Review β„–44

Why they got 3 people in the store and dont help you change a lightbulb..one guy told me they start that day not to help charged and doing anything to your car..

Ri
Review β„–45

Look good great prices

Ti
Review β„–46

Always a enjoyable experience.

Ha
Review β„–47

Ordered online, 1 hr and half later had to wait for them to pull my order

Ka
Review β„–48

Pleasant and helpful employees.

Ro
Review β„–49

Didnt have the part I needed in stock but had it 3 hours later.

Na
Review β„–50

Helpful, courteous and knowledgeable.

Ri
Review β„–51

You mean not so ready in advance auto parts, these jokers will hire anyone off the street if they are bilingual, half of the employees dont know jack about fixing cars but if they can speak to the latino customer base its then okay, i am disappointed with this company

Ca
Review β„–52

Service sucks manager cant even do a return

RI
Review β„–53

Nice place to shop

Ke
Review β„–54

Limited inventory, nice guys

Ke
Review β„–55

Great parts

bi
Review β„–56

Had the part I needed

Ke
Review β„–57

Great custom service!!!!

Au
Review β„–58

Awesome staff

Ke
Review β„–59

I work there

Ho
Review β„–60

Great team

De
Review β„–61

Great

Yv
Review β„–62

The staff is very friendly

sm
Review β„–63

Professional and friendly staff

Pa
Review β„–64

Had what I needed

ra
Review β„–65

Very cool the manayer

Do
Review β„–66

Excellent place . The service is the best

Information
17 Photos
66 Comments
4.2 Rating
  • Address:852 S Main St, Graham, NC 27253, United States
  • Site:https://stores.advanceautoparts.com/nc/graham/852-south-main-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 336-570-0386
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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