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Santa Barbara Honda
475 S Kellogg Ave, Goleta, CA 93117, United States
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Santa Barbara Honda
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Ab
Review №1

Awesome experience selling my car. Gian was great at assisting me and made the process so easy. Sold my Honda Accord and were the place that offered me the highest price for it out of all their competitors. Happy customer.

He
Review №2

I went to SB Honda for the first time to do an oil change and inspection and everyone on the team was wonderful. Chuy, Scott, & Bonnie were all super kind, helpful, and patient. Prices were fair and they didn’t try to upsell or add on unnecessary services. Very grateful I went to them!

Ch
Review №3

Bonnie does great when I bring my car in for my oil changes! The sales team is honest and they truly care about your shopping experience! Im very pleased with the help I got from Eddie in the sales department! I look forward to dropping my car off there and not needing to worry about delays! Its definitely a great place to service my car and shop! I truly appreciate their service!

Os
Review №4

BEST CAR BUYING EXPERIENCEThis was my first time buying a new car, and these guys made my experience as a whole fantastic.They didn’t rush me through any processes, even when I asked the same question probably 3 or 4 times for my own clarification. I wanted to know the differences in models, why the prices changed within each category and so many other things. Other salesmen have rushed me through the same questions elsewhere. Gian, Eddie and Frank were patient and awesome beyond words!!!I’m going to recommend Santa Barbara Honda to anyone that needs to buy a car

An
Review №5

Santa Barbara Honda was one of the most welcoming and happiest to assist dealership that I’ve been to. The service here was great. Even with short staff everyone approached us to make sure we were okay whenever they had the chance to. My car was washed and filled with gas, they did not have to but they did that just shows how much customers are appreciated here. I definitely recommend purchasing a car here.

Ph
Review №6

Upon request, a very nice staff showed is immediately where level 2 charging station was located,. The charging was complementary, I wish all Honda dealerships do the same.

Ol
Review №7

Ive been taking my Honda Accord to SB Honda for over 7 years now and couldnt be happier with their service. Everyone in the service department is friendly and helpful, especially Jim Woltman my service advisor. Every experience with Jim over the years has been pleasant. He is attentive and efficient in explaining things to me and making suggestions that have been a big help. Thanks Jim!

Ch
Review №8

Parts department had just what I was looking for . Great customer service 👏🏼

An
Review №9

The customer service in the parts department and the vehicle maintenance area is outstanding. Ive visited several times now for a variety of issues and have always found friendly and attentive employees who make me feel like a valued customer. The are quick to offer explanations and advice regardless of my predicament.

Mi
Review №10

Tried to order a 2021 accord touring from them with NO extra options and they said, no problem. After they ran my credit though, they told me I had to pay for optional door edging and glass etching. Total scammers. Never buy a car from these people. Went to thousand oaks instead and got exactly what I wanted at a fair price. Definitely worth the drive.

Ro
Review №11

I was very satisfied with my service.

Fl
Review №12

Came to check the new Passport. Leonardo Marquez helped me: the most knowledgeable, professional, and kind sales manager I have met. Great experience.

An
Review №13

Horrible place. Don’t do business with them. Shady manager!!!!

Pa
Review №14

Bonnie is the best service coordinator. Ask for Bonnie to get the best service in town

Aa
Review №15

Great service! Got a oil change and tire rotation completed in almost under an hour. No complaints

Al
Review №16

I worked with Kirby & Greg to purchase a 2020 Honda Accord Hybrid. Both individuals were very kind and helpful.There were a few hang-ups with the financing that I found to be frustrating but the dealership and I worked together to make the deal happen. I even ended up with better financing terms than I would have made out with from the start of the process when it was all said and done. I completed the customer satisfaction survey and was contacted by Greg from Honda to apologize for some of the initial frustrations at the beginning of the sale.I thought it was really nice that he took the time to apologize for the inconveniences and explain some items in detail. Looking back at the situation they did a lot to help get me into my new car and I couldnt be more grateful.I received great service and care during my visit and have been enjoying my new ride. Many thanks guys!

Na
Review №17

Asked a question and said “I don’t know” and hangs up the phone. Thank you for your time

Da
Review №18

They are OK, however expect typical Santa Barbara arrogance and over charging, high turnover rates. Much rather sell you another car when you just looking for service.

he
Review №19

When folks have cash to buy to a car you shouldnt leave them waiting for an hour cause you in a Meeting and you knew they were coming the night before...

Ke
Review №20

Great experience

Na
Review №21

I had a really bad experience at a different Honda dealership, I paid for a premium oil change service and tire rotation. A couple of days laters I was on my way to Arizona with my family, thinking that that specific Honda dealership had taken care of my vehicle and was ready for the trip. Imagine my surprise when I hear a piece of the car dragging while driving in the highway. It turns out the other dealership failed to properly secure the splash guard under the car, frustrated I called them and asked for a solution; short of them telling me I had to take it back, they didnt offer a real solution, they told me to take it to another dealership close to my location, and explain the situation to see if they could help. Turns out that dealership was Honda of Santa Barbara. Not only did they pick up the ball, but Bonnie went above and beyond to make sure that the car was in driveable condition for the trip, they took me in, even though they were so busy and made sure a solution was given. The bolts and pins needed to fix the guard were not properly replaced and they showed me how the other dealership didnt even attach the guard as it was intended. I have to say that without the service techs at Honda of Santa Barbara I wouldnt have made it in time to Arizona and would have lost my hotel reservations. Thank you so much!

Ma
Review №22

Great service

Sa
Review №23

Awful experience with service here. Went in to get my air conditioner fixed and after dropping off the car was called to come pick it back up because they didn’t have the right parts to perform the service. A day later I got a call that the parts had come in and I could drop the car off next day for service. After dropping off the car, I never received any communications (although Jim told me he tried to call) that they actually didn’t receive one of the two parts needed to fix the air conditioner. After complete frustration, I went back a fourth time to pick up my unserviced car. It makes no sense that I was told the parts had arrived, but no one actually checked to see with their own eyes if they came. I will be taking all future services to another Honda.

Da
Review №24

Only used the service department and havent had any problems. Service is always good and the prices decent for various repairs and services.

Bi
Review №25

Great place, wonderful service, nice and friendly people. But when you trying to buy a car from them, than you need some skill to bargain!

Ma
Review №26

This five star rating is for Bonnie in the service department. Bonnie is an incredible asset to Honda of Santa Barbara and the company in general. Her strong work ethic is exemplary. Bonnies interpersonal skills are ideal as she demonstrates an incredible level of professionalism and a friendly demeanor simultaneously. She is always courteous and punctual. She can be depended on, and is very knowledgeable. Her attention to detail and follow-up are exemplary. She is an incredible person and should be promoted and compensated accordingly. Although that would be challenging as I would consider Bonnie to be an INVALUABLE employee and an AMAZING person.

Al
Review №27

Ive only been in once with my relatively new car, for a fuel pump recall. The scheduling went well and my experience with Bonnie at intake was fine. The car was ready sooner than expected!

Na
Review №28

Worst service ever greg basically didnt want our business and turned us away even though we are returning honda customers.

Am
Review №29

The front office staff have always been very nice and professional. Bonnie in the service department is the best. Weve been going to Santa Barbara Honda for over 10 years.

Cr
Review №30

Terrible service, will do anything to rip you off. Bonnie is very nice and apologized while they were running my credit card. Didnt really help with the issue, but she was nice about it.

To
Review №31

Honda makes a decent car and motorcycle both and stick to the factory parts and youll be okay

Bo
Review №32

Since I bought my car from Santa Barbara Honda I only take my car here for service. The purchase experience was quick and a breeze (Thanks Leonardo!). Now when I take my car for service I am so happy to see Bonnie Jimenez!! She makes sure me and my car are looked after. Thanks Bonnie! Youre the best.

An
Review №33

Bonnie and her team in service rock! She gave me useful information, was accommodating of my schedule and finished servicing my car earlier than anticipated. On top of that, she is efficient and fun to work with. I have often have avoided working directly with a dealer, but because of Bonnie, with my Honda, I prefer it.

Pa
Review №34

Santa Barbara Honda is not the closest dealership to us by any means but they gave us a price nobody else could beat. Coming from Camarillo, we only dealt with sales people willing to give us an out the door price over the phone. Once there, the process was fast and painless. I highly recommend this dealership!

He
Review №35

I picked up an odyssey and Greg and Tyler offered a great deal that NO other dealership could come close to. They were patient and never pressured me into a decision. I even had another dealership tell me that they couldn’t believe the deal I was getting and not to pass it up. Thanks guys! I love my new car.

Ka
Review №36

When I was looking for a car, a friend of mine highly recommended going to SB Honda because of its exceptional Service Department - and mentioned Bonnie by name. After being introduced and a few interactions with Bonnie, I personally experienced it. She is my go to person for any car related issues. She is just amazing. She is very knowledgeable, professional and trust worthy.

Te
Review №37

Went in for a routine service and oil change and as it can happen, a few discoveries were made on our Honda Pilot that needed immediate attention. Our service advisor, Bonnie went above and beyond to make sure we had all the necessary information to make informed decisions about service, made sure to show us visuals, helped me arrange a ride when I had missed the shuttle, and was just overall a fantastic person to work with on what could have easily been a stressful experience. At one point even spoke to the service manager Scott who was also incredibly helpful in making sure we were taken care of.

Ni
Review №38

Worked us in on short notice to test and ultimately replace our battery a day before we were supposed to leave on a cross country trip. Carlos was very helpful.

Da
Review №39

They bought my Honda and give me a fair price

Su
Review №40

Bonnie is amazing. If you want to be treated will kindness, understanding and a great attitude, you need to ask for Bonnie. Bonnie is a “one in a million” with her cheerful smile and professionalism. Thank you Bonnie for all of your help. Bonnie is a gem!

Er
Review №41

The service center is amazing! I did not purchase my Honda from this location, but every time I need service or an issue comes up, the friendly team at Santa Barbara Honda is there to help. I recently went in for my cars first maintenance (oil change and tire rotation), and their service tech Bonnie did an amazing job of explaining the procedures in layman terms. I was called immediately after the service was done. I am very happy with the service I received here, and I definitely recommend you go to this location.

Ry
Review №42

Always have a great experience when coming here. Bonnie was a tremendous help in explaining everything I needed for my car, as well as what they did to it afterwards. She gave me a low quick quote and they finished in a few hours! She gave me all the information regarding the free shuttle service and I had a hassle free pickup. Thank you Bonnie for your awesome customer service.

La
Review №43

Good service

La
Review №44

I’ve had great experience getting my car serviced here, everyone is super nice and clearly explains the work they’re doing on my car. It may be more expensive than elsewhere, but not by much, and it’s worth it for service you can trust!

An
Review №45

Received a safety recall notice for my car and immediately made an appointment online. I received a confirmation shortly after for my preferred day and time (10/11 at 9:00am). Bonnie greeted right away when I arrived and was very helpful, knowledgeable and quick. The shuttle driver (wish I remembered his name) introduced himself and said he’d be waiting for me to take me to my destination. When I picked up my car I was pleasantly surprised to find that that had washed my car and did a full inspection for free. Every staff member I encountered this morning was friendly and kind, I’ll definitely be back!

Je
Review №46

Family road trip from San Diego to San Francisco and the battery on our old but usually trusty CRV started to die. It was late so I made a reservation online for the next morning. I got a confirmation by 7am and managed to start the car and drive to the service center by 8am. Jim at Santa Barbara Honda had us in, diagnosed, and battery replaced in less than 1 hour. Vacation saved!

mi
Review №47

My earlier experience at this Honda dealership was not so good so I switched my service advisor to work with Bonnie. Shes great! I finally felt heard, like she cared about my vehicle concern and I appreciated her professionalism and was able to trust.

R
Review №48

Had a great salesman, Korey, who pushed nothing on us, just let us take out time to look and drive and evaluate. The office had no hidden costs that magically appeared on the invoice at the last minute. The staff here made the entire process as quiet and courteous as I can imagine it ever being. A fine surprise since we went in armed with stories of all the things that can go wrong when purchasing a car.

A
Review №49

I came in for my specific other whom every morning finds a reason to piss me off. There was one guy even though i felt he half ass helped me it was better than the lady who was clearly available and yet ignored me. Yet after patiently waiting a service man literally flipped my anger to an awesome appreciative turn around. I left with much appreciation for not HONDA but the Angel as i felt that DID HIS JOB AND WAS BEYOND COURTEOUS. FOR THAT I THANK THE CREATOR FOR ALLOWING THAT MAN TO BE PRESENT AT honda.

Vi
Review №50

Bonnie is great to work with. She is very nice and she always looks into the best interest of her customers. I look forward to working with her every time I get my car serviced.

Fr
Review №51

Just bought my new used car. Thank you Everyone was so friendly. Kevin got me a great deal. Everything I wanted in a car was there. This one was meant for me.Thank God Martha lead me to the right place.Whoo Hoo!!

JP
Review №52

Our 2004 Accord was having some scary issue - generating smoke and burning smell while driving. Turns out that it was related to a safety recall about the power steering fluid hose. I called the Santa Barbara Honda and talked with service advisor Bonnie. Bonnie was extremely helpful and scheduled us to come in for a repair right away at no charge. They finished the repair very efficiently and they even washed our car afterwards. Great experience!

Gi
Review №53

Really easy, fast service! Bonnie was extremely helpful in letting me know exactly what I needed. Will definitely visit again.

As
Review №54

Bonnie is the one who helped. No problems. Smooth and straight forward Minor service day for me. They where busy but they got my vehicle done way early than the expected time.

We
Review №55

All these other old reviews are outdated. Honda SB has good selection of well-priced vehicles, and sales associates who are courteous and professional. Services people are also reliable and upfront about their actions and prices. Would definitely recommend a Honda to others!

Ry
Review №56

I bought a 2019 Insight here and felt like the salesman, Hanz, was professional and generally knowledgeable. They were very inflexible with the price and I was shocked that no warranties were included further ballooning the price. Brought my car in for 2 oil changes and after scheduling an appointment still had over an hour wait time. The second time I was waiting over an hour and a half but when I inquired about my car it was washed but never serviced and forgotten about. I was told I could bring my car back the next day for a free oil change only to find out when I called the following day the person I had dealt with was off. Add that to the obnoxious and unfriendly secretary polluting the waiting area with her barking commands for various people to answer their lines. My Honda Insight is a pretty great car though.

St
Review №57

My service tec was amazing Jim

Ma
Review №58

Depends on what youre doing there, I guess. My wife and I went there on a Sunday afternoon, because we were in the market to lease a new Civic, and wanted to see what they had on hand. The first salesman we bumped into was Christian Medel, and he worked his rear off for us ... we saw pretty much every class of Civic they had, and he ended up finding us an EX that was within our budget range. The sales manager prepared at least three different lease proposals for us, on multiple cars/classes, so we could weigh the pros/cons of each, and once we picked the car/lease we wanted, the guys stayed past their closing time to get the car cleaned up and get our paperwork done. We never felt pressured or misled, and were naturally delighted with the car.

Do
Review №59

I had Bonnie helping me today and she was absolutely amazing!! The customer service was exceptional. Definitely recommend going to this dealership

iz
Review №60

Horrible experience. Jose the car dealer gave me the run around. I told him my budget and was told twice that they would be able to work something out. He cancelled our 1st appointment because the initial manager, Greg that was helping was not there. He told me to come back and when I did go back they gave me the same exact numbers as the first time! I was so annoyed. Ive been nothing but straight forward with my budget. A waste of time! Do yourself a favor and drive the distance to abother dealership. Im taking my business else where. NEVER AGAIN SB HONDA.

La
Review №61

I came here for service on my Acura on a Saturday because Acura was closed. I had such a great experience Im so glad I ended up here. It was decently busy but Bonnie was great and took care of me. She got me in out with a full inspection, oil change and complimentary car wash in just over an hour for an incredibly amazing price. I highly recommend this dealership.

Re
Review №62

Jim saved me 100$ and was so kind and efficient, makes going in for services enjoyable when they have such a courteous staff!! Only place Ill take my Honda!! 🙏🏼👍🏼😄

Yu
Review №63

I wanted to let you know about the amazing customer service that Jim Woltman has provided me with time after time. He is a knowledgeable mechanic that is able to relay information across in a way that is easy for a person like myself who not too car savvy to understand. Jim is always so professional and always answers all my questions in depth and makes the most adequate recommendations as to what kind of services my car needs. Whenever he makes any recommendations I trust his judgment, and trust that the information he is giving me is accurate. The thing that sets Jim apart from everyone else is he values his customers safety and he makes it his priority to ensure his customer’s vehicles are in the best shape to be on the road.It is because of all of this that when I am ready to trade in or purchase a new vehicle I will only do so here at Goleta Honda.

Ro
Review №64

I have been taking my car to Jim Woltman at SB Honda for five years. Hes incredibly knowledgeable and, more importantly, honest. Ive never been sold a service or part that I didnt need, and Jim consistently goes above and beyond. Highly recommended!

CK
Review №65

Very professional and honest. Recommend salesperson Adrian he was very knowledgeable.

Su
Review №66

I called the SB Honda dealership 2 times to ask about my key fob that had stopped working. I wanted to see if they could tell me if it needed to be reprogrammed and is so they tell me how much it would be before I had to buy anything. Both times they told they would not charge to look at it and to bring it by and if I needed to reprogram or get a new key then they would charge for those services. Once I got there (and wasted time/gas) the guy at the service area told me it would be $110 just to tell me if it needed to be reprogrammed. I told him I had called twice and he did not seem to care. Which was annoying because I had called and specifically asked that. He was also rude about it as if it was ridiculous that I did not want to shell out $110 (possibly more if I did need the new key) for something that was going to take 5 min tops. I went home and googled it and fixed it in 15 min. Both keys work now! It was so simple and FREE! They just lost a customer. I will not be going to them for servicing anymore.

Su
Review №67

Honda of Santa Barbara is top notch when it comes to auto service. I got myself into quite a pickle last Saturday when I lost the keys to my Honda Pilot. My car was towed to Honda of Santa Barbara and Jim Woltman went the extra mile to help me get out of a bad situation. He is kind, knowledgeable, friendly and professional. I also want to recognize Pam - she never made me feel like a fool for loosing my keys and treated me with kindness when I had to make multiple calls to the dealership that day. I am so grateful to the team at Honda of Santa Barbara and HIGHLY recommend them for service. Its a rare experience to find such kind caring professionals in this crazy world - but have faith - this team is there and ready to assist.

Bl
Review №68

Dont go for service! They will rip you off! My wife saw that her maintenance light was on so she took it in. I guess she forgot that her father had serviced it not long ago. He did put, in a VERY visible spot, a note that said he put synthetic oil in it and the milage that it needed to be changed. The dealership did not tell her about the note and that she didnt need to get her oil changed and they changed it anyway and charged her $400. If they had told her about the note Im sure she would have realized that her dad serviced it and she didnt need to spend the extra money to get a lower grade oil put in. TOTAL RIP OFF!!!!

Wi
Review №69

I bought my Honda Civic from the Ventura dealership, but travelling down there for routine maintenance was not practical. I was a little hesitant due to the reviews, but I could not be more pleased. Yes there is a wait for service work, but overall the work is top quality and the service reps are extremely friendly. Bonnie in particular has helped me through the repair process many times, and has helped me take advantage of warranties I did not know existed. I would definitely recommend SB Honda for vehicle service.

Aa
Review №70

Had a recall appointment and was told I could get a free rent a car since the person who scheduled the appointment told me it would take 2hrs for my service and I needed to work. When I got there, I told Jim that I would like to get a rent a car and come back and pickup my car at lunch, 2 1/2 hrs later. He convinced me there would be no need and I would be out of here quicker then it would take to get me a car. After waiting an hour I asked to speak with him, as I had not made arrangements with my work to be gone this long. He said they just started working on it. I asked why he told me it would be quick and he said he was sorry as he walked away. He didnt even hear me out, very rude. I ended up waiting over 2 hrs and had to skip lunch at work and working overtime to make up for my hours. Apparently they didnt have the part they needed and told me he would call me in 4 days to finish some electrical work. Very inconsiderate and horrible service. While I was here multiple other people had to wait 2 hrs for an oil change. At the dealership, thats an expensive oil change. I drove to work, late and frustrated. On my way home, as Im driving the car shuts off. No power. Basically, Honda didnt finish something and made me wait 35 minutes for a tow truck, 20 minute drive back to the dealership, and then I got a new rental car. Scott, the manager was great! Very considerate, listened to me, and got me the rent a car. Thats why I gave 1 star.

Au
Review №71

The gentleman Thomas from the parts department was very helpful to me which made my visit a pleasant one .

Li
Review №72

My car was making a whining noise I called Honda they said come in and well take a listen. Jim Woltman was wonderful he listened to it and thought it was probably the alternator. It wasnt going to be safe to drive.He got me in right away and it was the alternator. Hes a great advisor, he listened and helped out with fabulous service. Thank you Jim!

Ir
Review №73

Everyone was friendly at Santa Barbara Honda. Thank you Carlos for your great customer service, and for helping me with my Honda Civic I really appreciate you thanks again.

Jo
Review №74

Ive been taking my Acura here for many years. All the service advisors are great, especially Bonnie. They do amazing work and offer fair prices too. Highly recommend this dealer that gives you the small time feel and a friendly, personalized experience! :)

Ka
Review №75

Jim Woltman at SB Honda is terrific!! He is always friendly and accommodating - works very hard to coordinate with my schedule and is very considerate of servicing needs and costs. And...I love it when he estimates a price and then comes in lower!! The free carwash is a bonus too.

me
Review №76

We take our vehicle here for maintenance and any problems that arise. Jim Woltman is soooo great. Always very helpful and trustworthy. Highly recommend going with him for the best experience.

Na
Review №77

Had a great experience, in particular the woman who helped me Bonnie Jimenez made things very easy. No complaints!

Sc
Review №78

Just bought a Pilot EX-L. The cost of the car was a little out of our league, but they were patient with us and waited for us to come around. By far the best deal I could find, Ventura didnt come close. They also came up to the price I needed for my trade in. I ended up selling it on my own, but was very impressed with how hard they worked to get me into this car. Baylee the sales guy was great, very mellow and knowledgeable, what he didnt know, he found out. Greg the Sales manager was awesome. He pulled all the right strings to make it happen and even threw in a couple goodies at the end.... We are very appreciative and impressed. All in all, a great experience. Why anyone would go outside Santa Barbara to by a Honda and not support the local Dealership is nutty. No reason for it that I can see..

Pa
Review №79

I have been to this place a few times for service. Originally I went in for transmission work and have been twice now to get a transmission problem fixed, but still no fix. Each time, I have unfortunately, dealt with Wayne K. He is totally worthless, unfriendly, and unhelpful. I was getting tired of the B.S. and today showed up at 4:15pm, when they close at 5, for a simple oil change. Wayne, being the worthless ogre that he is, says their finishing up their work for the day and close at 5, so they wont be able to help me. If their finishing up, then cant they do a simple oil change? I didnt realize it was good business policy to turn away paying customers. Where I work Ive never turned away anyone during business hours and this is finally the last straw for this shanty of a business. I will never go back and I suggest that you dont either. There are certainly places with friendly service personnel who deserve your business over this crapshack. Heed the warnings!!

xu
Review №80

When I find out I made a mistake of changing my break fluid, I call back immediately and try to cancel my request. And the staff tell me it’s already in progressing and cannot be canceled. I understand that but when I try to ask more information he just said “Byebye” and hang up the phone. I feel really bad now!

Ke
Review №81

My car catalytic converter started acting up on the way to Santa Barbara. I googled area Honda Dealerships and found Santa Barbara Honda. Bonnie Jiminez greeted me warmly at the service desk as I arrived. She was so kind and reassuring. She drove me to the airport to pick up my rental car, and then helped me navigate my way to a wedding I was attending at the Bacara Resort, just in time for the wedding march! Bonnie went out of her way to calm me down. I was worried about the cost of repairs. Bonnie used a $25 coupon, without me even asking, to lower the cost of the repairs. The repairs were extensive, but I was grateful that I had come to an honest repair center. Rest assured that you are in good hands at Santa Barbara Honda. These people are caring and helpful!

C
Review №82

Deceptive pricing and will not stop calling after you leave the lot. Slimy management who will run your credit and refuse to provide you with the score. Id recommend going to a different dealership within the area but if youre set on a Honda, leave the area because it is worth avoiding this place.

Re
Review №83

Great service for my Honda at great price.

Al
Review №84

Today Abel Aguilera was my technical advisor. . He treated me well in a professional manner and made we feel well welcomed as a customer. The last time my Honda was seen by SB Honda was in 2008. I might go back again to Honda since my mechanic is retiring this year.

Lu
Review №85

Great Job done by Eduardo and Mani. I received everything that was agreed upon and as result I ended up buying two cars on the same day (CRV and HRV). Excellent customer service provided.

Ev
Review №86

The general manager Greg Meyers is very dishonest person .. He does not know how to deal with his customers . They are very dishonest and they will ruin your credit just to get money out of people ... I just hope the owner of this Honda knows how DIRTY HE WORKS. It was a really a horrifying experience !!!!!

An
Review №87

They always do a great job

Ke
Review №88

Bonnie in the Service Department was wonderful. She could not have been more helpful. I called on short notice and she fit me right in.

lo
Review №89

Customer service is very nice and they are as transparent as possible. Just came to get keyed lug nuts off and bought new ones. Prices werent terrible, it is a dealership. Bought it thursday afternoon, arrived friday morning. Came in Friday afternoon and Scott helped me right away. I was in and out in just as Id hoped. Much appreciated!

Br
Review №90

One of their mechanics decided to try to pull a fast one on my wife and when she returned to pick up the car from what she had specifically requested as an oil change they had tried to charge for doing an inspection. This Inspection cost 300 dollars and the car is less than a year old. Not only completely unnecessary, but the way they went about it was very underhanded. We have used this Honda since we moved to Santa Barbara years ago and we will drive to Ventura now. If you still need to use it make sure you read the fine print and double check what they are asking you sign for. Be especially careful for a mechanic Able i believe his name was. Tends to fold the are where the price is when he hands you the sheet to sign.

Pr
Review №91

We bought our CRV from this showroom. Good staff, special thanks to Mr Leonardo for his awesome service.

El
Review №92

Bonnie was super helpful, and I was updated regularly while my car was getting serviced.

Mi
Review №93

Great place to visit only if youre been help by Jim otherwise for get it.

je
Review №94

Bonnie Jimenez she is best, service was on time she always keep us informed and help us in all details. I would recommend if you are at Santa Barbara Honda then always ask for Bonnie Jimenez.

Je
Review №95

Ive been to many Honda dealerships in many different areas and I have to say that this place (hands down) was one of the worst experiences. Not only did it take 1 1/2 hours for a simple oil change (after scheduling the appointment to ensure I would be fit in), and after asking MANY times, they assured me that the car wash would be included in my 90 minute wait. After the 90 minutes past and I headed to pay, I was told it would be ANOTHER 30 minutes for a car wash. The staff isnt overly friendly and assume that this is just how service is, with an almost deal with it mentality. Such a disappointment -- Ill be finding a temporary oil change place until I can go back to a Honda dealership that lives up to their name.

Dm
Review №96

The salesman, name Edward, was not really in selling mood. And even though the advertising on their web site shows one thing in the reality they cannot give you that the same deal for some odd reason.

Ja
Review №97

5 stars just for the beautiful civic type r they have

An
Review №98

Just bought an Accord Sport...everyone was fantastic with helping make us comfortable with the purchase...awesome

Da
Review №99

Thomas parts service, knowledgeable, and helpful. Great job.

St
Review №100

Good, not outstanding in any fashion but not at all bad.

Information
78 Photos
100 Comments
4.1 Rating
  • Address:475 S Kellogg Ave, Goleta, CA 93117, United States
  • Site:https://sbhonda.com/
  • Phone:+1 805-681-1000
Categories
  • Honda dealer
  • Auto tune up service
  • Car dealer
  • Car service
  • Used car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:11AM–4PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Oil change:Yes
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