A&E are very nice and fair. They make sure to tell you everything that could be wrong with your car and are straight forward in assessing the price in fixing it. Strongly recommend to anyone looking for a mechanic in Goleta/SB area!
They were so wonderful. Found parts for my 10 year old car. Got them the same day and had my window repaired. They also replaced my battery. Great work!!
They are willing to help you any way they can to take care of the problem that is happening with you and calm you down so you can make the decisions you need to make for getting your vehicle back to you in shortest possible time. There work is well done and complete. They are great with all that they do for you.
Me and my girlfriend were in Santa Barbara visiting from LA this past weekend driving my miata around the mountains. We pulled over at the top of Lizards Mouth and I popped the hood and noticed the radiator was still on (car was off) and coolant was spraying on the engine bay. Worried about overheating problems and being stuck up there needing a tow, we quickly drove back down to the nearest garage to get it checked out before driving back to LA. Fortunately the closest shop was A&E who quickly diagnosed the problem, sorted us out for the drive home, and we were back on the road within 30 minutes. Extremely friendly, polite, and courteous staff who know what they are doing and talking about. Highly recommend for any work.
I went to A&E to get my front windshield replaced and my oil changed. Each time, they give your car a comprehensive check up for free and they take pictures of everything. Each time I came back to pick my car up, they showed and explained everything they found. One time they found and fixed a nail I didn’t know I had in my tire, probably saving me from a flat tire down the road! They are always so kind and helpful and I recommend them to anyone in the area.
Everyone was so nice, felt like family, very thorough!Thanks for the great service.
Great place to have your work done on your car they are definitely experts! Family owned and they have shuttles for a one car family.
Cant say I had a good experience. Leaving my car could have been worse. Short of it. My car broke down outside of santa Barbara. I live 3 hours away. After weighing options, towing closer or leaving it. We spoke with a and e about fixing. I grew up on our family owned car lots, so I know my way around cars. During the break down I got to an autoparts store and did a number of diagnostic and narrowed it down. So when i called the shop i told them the issue was my lifters were bad, or the bottom end was bad. Owner couldnt have a full conversation with me as I spoke in more detail than she did about cars. I decided to leave it as we had a very loose recommendation to go to them. I had to talk through what i would do to pin point the issue. For 10 days i got the run around why they didnt start. Eventually they told me why they didnt want to work on it???? I had it towed to another shop that day. 2 working business days and my truck was fixed. Exactly what i told this shop was wrong with it, a stuck lifter. This is a $3000 job, so to me this job was more complex than they could handle. Ohh and jt was fully paid by an extended warranty. So no worry about non payment. The owner couldnt even talk in detail with me about next steps. I would not recommend this shop. I should have charged them for wasting my time. Seems like I dodge a bullet if they would have started and not been able to fulfill the fix. Might be good for oil changes. But anything more i would not recommend.
Bad misfire, rough engine, fault light on. They diagnosed the problems thoroughly: bad plugs and vacuum leak on bottom of intake manifold. I accepted their fair quote. When they were finished my engine was running as smoothly as it ever had. They had also showed me photographs of the problems and work done. Also had fuel injectors and lines cleaned. The resealed intake manifold also solved the indcator light issue. They did the work in a timely fashion. Courteous on phone and mechanic was very informative.
Good service, gets us in timely when we need repairs for our work fleet.
I am from out of town but was moving to Santa Barbara yesterday. My brakes went out hours before I was suppose to move to move my stuff in. They not only made sure our car was done within a timely manner, but you could tell how much they genuinely cared about their customers. They took the time to explain everything they did. Not only that, but one of the workers let me put everything I needed to move in their car and HELPED ME MOVE!! You cannot get better service then that. Great prices, great service, great people.
Ive been a customer of A&E for 50 years. I trust them like my own kids. They always make sure Im driving a safe care. God bless them for it.
They do good honest work. I will definitely use their services again.
Came to Goleta on vacation and the day I was set to leave noticed a coolant leak. A & E Automotive prioritized my situation and got it fixed in a timely manner. They are knowledgeable and talked me through everything. I suggest you go to them whenever in need of an auto repair.
I was so happy to have found this business!! It is a family-run business with a long history in Goleta, so they have loyal and long-time employees. As a result, I feel very confident that the service I had was fair-priced and well-done. The owner of the business was right there in the shop and her very experienced and conscientious right-hand man supervised everything.PLEASE SUPPORT LOCAL, SMALL BUSINESSES!!
I was in town for work when my window regulator broke. I picked A&E based on the reviews and their proximity to my location. I needed to get my car fixed right away as an open window in a hotel parking lot could invite trouble. Dannon not only took me in right away, but was sweet in giving me a ride after dropping off my car and when it was ready for pick up. I appreciated her and her employees’ professionalism throughout the process and how detailed she was with her explanations, as well as how the technician did a comprehensive courtesy check of my entire car. Thanks again, A&E Automotive!Update: Unfortunately, my window regulator broke less than two months after I had first taken it in to get repaired. But fortunately, it was covered by A&E’s warranty, so upon doing a free diagnostic check, they deemed it to be the same problem and replaced and repaired the regulator free of charge! Thank you, Dannon and A&E, for your professionalism and assistance!
LOVE A&E, they are thorough and fair. Dannon the saleslady is awesome, I heard her explaining an oil change to a 16 year old and she was just so patient and helpful. Cant recommend them enough, TOP NOTCH!
I’ve taken my car for service at A&E twice; both times they’ve provided prompt, courteous service and no-nonsense advice about what needs to be fixed and how urgently. Their time and cost estimates have been on point, and I appreciate the little touches they provide, such as giving customers a ride when possible, which sets them apart from most independent mechanics.
Came here to get a repair on what I already knew was a wheel bearing. I was told that it was not my wheel bearing and that my car needed an entirely new transmission! I took my car to a different shop, had my wheel bearing replaced, and was told my transmission was fine. I almost spent the difference of $2000! Nice people but should really be more clear when getting an estimate. Also, PUT A MASK ON. WE ARE IN A PANDEMIC!!!!
I scheduled to have my truck diagnosed 5 days in advance. The woman at the desk mumbled to herself that she would see about checking the engine block, which was the number one thing I was there to have them check. Multiple mechanics there were passive aggressive and talking about me rather audibly saying things like “Someone tell him to get out of here or I’m not working on his truck”. When one person finally came over to look at my truck, they literally told me to “Take a hike”. I explained that I have a broken back and walking further than next door is excruciating and he said “Then get coffee next door”. It’s passive aggression and blindness like this that is why society is held back. People need to evolve and people quite simply need to grow up. I left before they could do any work, to avoid whatever overcharging they had in mind. If you want honesty and integrity, this isn’t it.
Kudos to A&E Automotive!! I highly recommend this garage for Lexus repair. This is the second time I have used A&E for repair, both times service, repair, communications, fair, reasonable, all work warranty,What else could you ask for !! Oh yes, they will drop you off and pick up when ready. Five Star business!!
They were very professional and complete. Ive never been to a place that does a better inspection. They find everything that you might want to consider and help make sure you understand how important it is to address each item. I found them honest and helpful. I really appreciated their work.
Dannon gave me a great quote over the phone so I took my very old car in. We discovered a new part wasn’t available but they found a used part for $100 less than quited and actually passed the savings on to me. Thank you! I’ll see you again for a timing belt change. Totally recommend these folks.
Dannon and the team at A&E provide excellent customer service! I really apparently their detailed, complementary inspection reports and Dannon’s timely text message notifications and follow-up emails. It’s a very friendly and professional environment and I feel good about taking my car there. I highly recommend them!
Weve been having our vehicles serviced at at A&E for a few years now. Their prices are competitive, mechanics knowledgeable and courteous. The owner Dannon is a hard working Goleta local business owner that is eager to help. They also offer a couple of choices with financing that not many local, non-franchised shops offer. Thanks for being there for me and my family A&E!!
Go here for everything automotive!! I went in because the AC wasnt working on my car (only blowing air, nothing cool). They looked over the AC unit, and as a complimentary service took a look at other parts of the car to make sure nothing else was wrong. Because Im taking a long road trip soon I wanted to be sure the car would survive the journey, and am so glad I contacted this shop because I was told that my AC was in short gone. The owner gave an explanation for why the AC wasnt working, and what was thoroughly needed to get it repaired again. But she also gave solutions if repairing the entire AC unit wasnt an option. Although Ill be selling my car soon since the repair cost is higher than the cars worth, Im happy I went to this shop instead of chancing my cars condition on a long road trip. I cant recommend this place enough!
Always good service. Pay with cash or check if you can! They charge a service fee on cards.I seriously dont understand how quick they are sometimes, really good stuff
Been here twice, they are very professional, to the point talk, fair price quote.
Extremely friendly and helpful people, helped fix me up in the middle of a long drive, I honestly can’t thank these guys enough! 10/10 service!
Office manager was fantastic! I had a very unique case that she went above and beyond to help out with! Good quality work and honest people too to boot !
Honest and professional establishment. Highly recommended. If you are tired of the rest of the shops charging an arm and a leg to give you the run around, this is the place to go
I’ve had many bad experiences with auto shops. I’ve also had some good experiences. However, my experience at A and E auto FAR SURPASSED all of my expectations. From the moment I arrived until I got my car back, everything was SUPERIOR to any place I’ve ever been; customer service, knowledge, the thorough report, the reasonable prices. I will never take my car any where else! It’s so nice to finally have an auto mechanic that I know will be honest and fair! Thank god! And thank you A & E auto! :)
Wonderful customer service! Glad I switched over to A&E Automotive this past year.
I want to thank A&E they are very professional. I am from LA and my truck has having issues. They were booked that day but they offered their services and even gave me a ride back to my Salvation Army . On the next day of the repair, they followed up via Text. Very good.Thank you.
Wonderful business with kind people. They always do a courtesy inspection and help me understand all the future maintenance I will have to do. Fair prices and very helpful communication.
Wonderful service and stuffs! The front desk lady is very kind and explain every single steps of the service. Definitely will come back again in the future:)!
A & E have great communication. Its important for me as customer to understand what is going on and what my options are. Edgar and Dennon are exceptionally detailed in their explanations, which in turn makes me feel more confident in deciding what I want to do. They provide recommendations and options, not just ultimatums about what might happen if you dont get something done. The work is timely, the pricing is fair and Id recommend them for any make/model you need work on.
Nice people. Great service
Wonderful and professional team. Diligent in their work and have reasonable pricing. They care about long term relationships with clients. They paitiently and thorough answered all of my questions. Ive tried multiple other mechanics in town and now this is my to go place.
Excellent customer service, on time always, very pleased, this place is a keeper for all my car repair needs!
Went to A&E for help with my license plates - I needed to change them after moving here but the screws were totally stripped out and I couldn’t do it myself. They were prompt and so nice about it! They’re right in old town, so there was lots to keep me busy while they took care of it, and they sent a text as soon as they were finished. Overall a great experience and I will be going back for future car needs!
I highly recommend A&E Automotive to anyone considering their services. They stand behind their work, demonstrate great customer service, and have never let me down. They even advised me once that what I wanted done wasnt necessary, (they did it for me anyway, at my request) which shows they arent about grabbing money however they can. Im looking forward to doing more business with A & E.
Limped in with my car unannounced and drove it home the next day repaired. They know what theyre doing--great service!
Such professionalism! I took my truck there for service and I was not disappointed. The staff was informative, thorough and the mechanics are top notch. Any and all my questions were answered and the best thing; no surprises!! I was not only emailed but phoned to let me know the status of my truck at every phase. My truck runs great and I have them to thank for it. Compared to the last place I took my truck for service (Airport Motors), this place is 100 times better. I recommend.
I have always had a good experience at A & E. They are professional and cordial. If there is an unexpected repair needed they explain it well, in terms that I can understand. I appreciate that if I have a problem with my car, they find out what caused the problem and repair that too, so it does not happen again.I have great confidence in A & E Automotive, as they have demonstrated their ability to be good at automotive repair and have the integrity to stand behind their work. We no longer live in the Goleta, and do not get there often, however, we drive an extra 60 miles and schedule our trips to Goleta around our auto repairs, in order to have A & E do the repairs, even oil changes, on all our vehicles. The work is done well and on time.I recommend A & E to all my family and friends, because A & E Automotive is superior to any other repair garage I have found. A & E Automotive has demonstrated talent and integrity and a professional attitude to us over many years now. Therefore, we are customers for life!Please reward them for their outstanding gifts of service and talents! Thank you!Sincerely Yours,Debbie and John Richards
A&E is very professional and experienced. They will go above and beyond to make sure your car is in good working order, regardless of what you bring it in for.
Awesome place. I’ve been there twice for check engine light issues and they have been very patient, helpful and knowledgeable. The price is reasonable too. 5/5 will recommend to all my friends.
I was so disappointed that not a single person working there was wearing a mask during my recent visit. I get that the garage is an open space, but I felt very uncomfortable talking just a few feet from Dannon and the mechanic. There have been other small problems like not getting a call when the car was ready (I had to call myself when business hours were about to end) and feeling like I was being overcharged for services. I’d like to support local but this place just isn’t for me.
They’re nice but I stopped going to them after I was overcharged for a starter. I mean I am a woman in my 20s so I know this happens often but beware!!
They are the most honest shop Ive seen in SB. This will be more than one time they have had the opportunity to charge me more and they did the right thing. They have customer for the long haul in me.
I had an issue while travelling. Being from out of country I didn’t know where else to go. A&E took great care of me and explained everything to me and got me on the road dang fast the same day. This would be my shop if I lived here.
Dannon and her awesome team of great mechanics are the best, always on top of their work. Very honest people.Thank you Dannon and team for taking good care of my Prius and my families cars and SUV
Were all a little starved for human contact these days and all I thought I needed was a smog test, but when I arrived at A&E it was a homecoming. We had a blast swapping stories before getting down to work. The new mechanics were as friendly as my ten-year pals Dannon and Edgar too. I dont trust my 30-year old Baby with anyone else; theyve kept her peppy. Apparently its no secret: they were doing a brisk business in happy customers at a time when much of Goleta has been a ghost town. A typical innovation during my last vehicle inspection was receiving an email before I came to pick up my truck that detailed everything gong on under the hood - complete with close-up photos. A&E is The Best!!
Very good mechanical servicing.
AMAZING SERVICE! I tried getting my car smogged multiple times in Santa Barbara and it ultimately resulted in it not passing for over 4 months, and I ended up receiving a pretty hefty ticket for my expired tags. I worked with A & E for about a month, and they were able to point me to the right shop to fix my car, and it finally was able to pass the check. They were so helpful and sweet, and they did not try to scam you like many other places do in SB. If you are in need, go here without a doubt. Thank you again to you all!
A & E has been working on my cars for about six years, and have always had time to take my car in, and have always done the job quickly. Since I started working in Goleta in 2014, they have found the time to drop me off or pick me up at work. For a big job that took more than one day, they dropped me at the airport so I could pick up my rental.
Sanford, Dannon and Team are always professional, provide quality care at an affordable value. I take my Toyota Tacoma and Ford Taurus to A&E when I want to be sure my car is running safely!
Love these guy’s, they always make sure my wife and I have everything we need before goin on long trips. They are friendly and the mechanic will actually call me before doing anything that I might not be able to afford. We support local businesses and this one is awesome!!!!
Excellent professional service all around! Called and then dropped by inquiring about a specialized upgrade for 2017 Tacoma. Got an appointment for next morning and vehicle was ready by 2:30.Fair and honest! with a text follow-up from them inquiring about customer satisfaction!
Helped me fix my starter especially quick even though I came in late on Friday and needed car fixed by Monday. Super accommodating and friendly. Great service and fairly priced.
I was far from home on a work trip and my check engine light turned on. I spoke to lovely Dannon on the phone and she offered to check my engine even though their day was absolutely packed. I left with peace of mind and they didnt charge me a dime. Thank you A & E!
At A & E they really go the extra mile! They value their customers and really go the extra mile. Cannot recommend enough!
A & E is the best auto shop I’ve been to. They always complete all the work in a quick amount of time. Their complimentary inspections are very thorough and great for pointing out things I was unaware of requiring attention. They tell me what maintenance they recommend grouped by priority, but I never feel like they pressure me into completing any of the work or try to sell me on unecessary things. Some shops are less expensive than A & E, but it is important to keep in mind that you get what you pay for and when it comes to vehicles quality of work is very important. Overall, the staff here are all really friendly and seem very knowledgeable about vehicles.
My partner and I have had multiple services performed here varying in intensity and price. I love their online notification system and the very specific and helpful printout provided after an inspection. They are super helpful, friendly, and trustworthy. Will definitely keep coming here!
Above and beyond excellence. I have complete trust. Decades, I was my own mechanic, working always on my own cars and bikes. A & E Automotive working on my rides, I feel, as if I was doing it myself. Theyre aware of complete auto condition, careful with parts, body, clean shop and very detailed. Never feel rushed thru, all questions answered.Been with them 3 vehicles, no reason to look anywhere else. Job done right the 1st time!!
Dannon was very helpful when I took in my car. The crew was able to fix it very quickly. The prices were fair and the advice on what to fix was honest. Highly recommended!
Amazing place to get your car fixed! Their service to price ratio is unbeatable compared to other businesses.
Nice people and nice information provided. Dannon communicated with me via text and email, which made sure I was not forced to be interrupted in the middle of work. Digital inspection is awesome with personalized information and automated status updates. I knew it when my car was ready to be picked up. Thank again for the service and the follow up :)
This shop has been very helpful and honest. The work they do has always been great. Also the rates are fair. I highly recommend this place to anybody who needs work done.
Have been taking my cars and trucks to A&E Automotive for over 32 years. Ive always appreciated their in-depth and knowledgeable description of what is going on with my vehicles.
I was in a jam with my range rover and they got me in at the last moment the night before I had to drive too Oregon... All of them were very nice, helpful and did very though work and checked everything I needed checked. Highly recommend them, honest people. Thanks again for the help...
Ive going to A&E for many years. Recently my 2010 Ford 150 was making a subtle engine noise. For a while I thought that I was imagining it, but finally decided to get it checked out. Usually, subtle problems must become major problems before they can be diagnosed. I asked Edgar to listen and was surprised when he said Ive heard that before. Even so, it took some doing, but he traced the noise to to its source. It wasnt an easy search, and it wasnt a trivial problem. He fixed it. I have been and remain a loyal customer of A&E for two reasons. They are competent and honest.
Its nice to have a mechanic you can trust. Sanford and his team are honest and I trust their recommendations. They looked over my car and gave me a quote but when I picked my car up they informed me that the total was much lower than anticipated! They are clean and courteous and I will definitely bring my business to them in the future.
I found these guys online and they had great reviews. I can see why they are super friendly and I got my smog check in under an hour. 5 stars
Good place to repair your car! Staffs are really nice.
Ive been going to A & E for a couple years now, but to prove how friendly and caring the people at A & E are, one of the mechanics got off of his lunch break early to help check all my rims and tires since I had mentioned it felt like it had been driving differently post-tire-blowout. They are accommodating, service-oriented, and honest.
Sanford and Dannon have been very helpful with changing my car battery and getting the best bang for my buck. Their courtesy check whenever I get an oil change has always been helpful when immediate attention on my car is needed. In addition, their email reports on my car with pictures of the car part condition gave me assurance that they are honest with their work.
A friendly and trustworthy place. Took my car for an oil change and general check before going on the road to SLO, my car did great on the road no problems. I highly recommend this auto shop to anyone. They will also get you to your job and pick you up.
Fantastic service. They are very communicative, friendly, and thorough with their information on whats going on with your vehicle. Theyll tell you whats wrong, why its wrong, and why they are doing whats necessary to fix it. They dont BS you. My wife and I have been very happy with them!
Very honest, personable, and top notch work/diagnostics. Big relief to be able to leave my car with someone I trust.
Great service on my breaks done in a very short amount of time. Very welcoming and nice people working here. I highly recommend!
This place is amazing! They do great work, are affordable, very trustworthy, and very kind. I recently moved from Goleta to LA and make an effort to drive up here for repairs whenever I need work. If youre looking for a mechanic, stop looking, youve found what youre looking for.
A and E is the best auto shop in town from my experience. Great customer service and very knowledgeable mechanics. what I like best is their integrity. Thanks A and E
Filter and oil change, courtesy check, and got me up to date on some features of my car, Thank you guys.
This was the 2nd time I used A & E Automotive and I am so glad that I returned. Dannon gives excellent customer service to each person by giving a ride or getting an Uber for me so my day is not used up waiting around for my car to be fixed. The mechanics are trustworthy, and their skills are excellent. Price for service is quite reasonable.
Since switching my service provider for my Toyota truck to A & E I have received excellent service. They are very communicative regarding their recommendations for future service and what they might discover during the service appointment.
I have taken in my 2007 Murano a few times, for various work. The staff was knowledgable, communicated well, and saved me some money by finding that a leak previously found by a dealership was actually in a spot that was easier to get to. After a diagnosis, they also sent an email with pictures of my vehicle detailing what they found and the urgency of each item.
A&E Automotive did the pinion and axle seals on my Jeep Grand Cherokee, 4x4. They warrant/guarantee their work for 24,000 miles or 2 years, whichever is first. I think you’ll be hard pressed to find another shop that will back their work like A&E Automotive. The price I paid was on par with other shops (cheaper than a dealership), but warranty is what sold me. They do good work, are honest and fair, and even did a thorough inspection of my vehicle in order to let me know of any and all possible issues that were current and could arise if neglected; which prompted me to change my spark plugs, something I hadn’t even thought of.After about 14 months one of my seals starting leaking. I called A&E and they were able to get me in and replace the seal within the same week, free of charge. I don’t currently live in the area, but when I come back I’m definitely using A&E as my go to for mechanical issues that I’m unable to fix myself. I recommend this shop.I’m giving this shop 4 stars because I’m rounding up from 3.5; I’m very particular and anal about my Jeep. I like doing my own work on it so that I know it’s done right. In order for me to give 5 stars, a shop must be perfect. A&E is pretty close. They left my axle housing dirty the first time they did the job, which I had to clean off in order to monitor if any new leaking occurred. They also didn’t call me to give me an update when I brought my Jeep in for the warranty fix. When I called them I found out that they hadn’t worked on it at all the day I brought it in and weren’t even sure if there was an issue with the seal. I assured them that the seal was in fact leaking, that the oil on the axle housing wasn’t old from the first time they did the work, so they did the seal job the following day. This is a little nit-picky, but like I said, I’m very serious about my Jeep and won’t give a shop 5 stars lightly.
Very nice owners and workers. I lived in Goleta for four years and always come to them for oil changing/maintenance/repairing. They only recommend appropriate parts/services. They provide courtesy drive which sends you to workplace/home and pick you up when the car it ready. This saved me a lot of time in these years.
Hands down the best automotive shop in the area! If you want quality service on your vehicle and a pleasant experience with some of the nicest mechanics youll ever meet, I would highly recommend you consider this gem of an auto shop.
I had an emergency and couldnt find anyone to see me at the last minute with out an appointment. They were super busy and they squeaked me in and helped me in my time of need. They were so kind and listened to my sob story. Cant say enough about how they helped me.
They are nice and responsible. The price is reasonable. 5 stars
Fast service, thorough and detailed in their explanations! Would recommend.
I have always been very pleased with the work they have done on my vehicle. I feel comfortable having A and E do my auto repair. Because I trust them.
The BEST
They were able to squeeze me in for a quick smog test about a month ago. Awesome staff and technicians!
First rate shop and great service. Honest and always do an awesome job!
Great service every time! They take good care of my car and provide very thorough inspections.
Friendly service and very thorough. They really seem like they want whats best for your vehicle.
They have good and professional service. They are also very friendly and patient to me when I have any questions regarding my car.