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AutoZone Auto Parts
5799 Hollister Ave, Goleta, CA 93117, United States
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AutoZone Auto Parts
Comments
Gh
Review №1

Had a really bad experience this time with the store this visit. Very rude and bad customer service. Even he didnt waste time to reprint a duplicate receipt to me just in case i want to return the item if it didnt work properly. I felt im pleasing him for every question i ask to answer about the warranty and about the duplicate receipt and about another item. Really feeling bad about this visit it was on 5.11.21 at 5.10 pm

Al
Review №2

As a woman who doesn’t know much about cars, it was refreshing to go into an auto-parts store and not feel any shame or condescension from the employees. The manager Crystal was both knowledgeable and helpful and all the staff were welcoming and friendly! We were able to get in and out very quickly, which is especially impressive given that there was a line and I got my car’s battery tested and replaced.

St
Review №3

This place is a joke. Months ago I went in for specific Coolant for my car which you guys never have. (I thought I left a review but it looks like it was deleted.) Clearly becuase the owner didnt bother to respond. And the stupidity of your store employees and manager still amazes me to this day. Months ago I went in for specific Coolant for my car which you guys never seem to have in stock. This store never has the coolant I need. I then left. Your retarted employee accused me of stealing and then when I said they didnt have the coolant I need, the employee goes I just want you to be honest. As if I wasnt annoyed you guys didnt have the coolant I needed. Now Im being harassed by some guy earning a paycheck with no brain cells. Your manager didnt apoligize for the situation either. Absolutely no common sense. Embarrassing store compared to Milpas. Its just amazing after I told the employee they didnt have what I needed., The kid still harassed me.

aj
Review №4

Not a bad spot had everything and somethings I havent found at other auto zone people helped me out to the best they could quick and fast

Ra
Review №5

Small store, small selection but good for picking up oil or simple small things. Friendly staff and they help me find the parts I need that I cant find myself.

Fo
Review №6

My go to store for parts, there always nolagable and helpful

*
Review №7

Great big store with all you might need. I was impressed with the amount of stock parts on hand. Order what you need, however, minus one star for some empty shelving.

Mu
Review №8

Nice car parts store, friendly staff

Ro
Review №9

The absolute worst service.sold me parts they knew didnt work cost me 10 times as much to fix afterwards.

Al
Review №10

My 1991 E350 starter solenoid went out at the fuel rewards auto fill gas stop in Goleta,Ca. Right across the street from an OReilly auto parts store. They didnt have the part that I needed so I looked for a nearby Auto Zone. I Found one ( less than a mile away from where I stood) and i immediately called and Freida, Freda, Frita, I dont want to mess up a sistas name, but, I was frustrated when I went into Auto Zone, and she was EFFIN AWESOME! She was super helpful, plus she knew her stuff. She asked me all of the the right questions and got the part I needed. Handled herself like a boss and had me out of there in no time. Great job Freda! The store looks great as well. Keep it up!!!

Sh
Review №11

Awesome every time! Employees are amazingly helpful. All employees I have worked with have general experience with car maintenance, are always happy to answer questions, and able to help me figure out what I need.

Fa
Review №12

Great staff. Very knowledgeable!

Sa
Review №13

Love this place. People are always friendly and knowledgeable. Store is clean and things are easy to find.

Se
Review №14

I came into the store to inquire about my car battery and hoping to replace it. Not only did George Diaz took his time diligently to test my battery, he also gave me advice, information, and tools to replace the battery. It feels very rewarding to learn new things regarding fixing your car, and the customer care that I received in this store (mainly from George) definitely contributed to this experience. Very friendly atmosphere, I had a really great experience.

Ka
Review №15

We had a great experience with Jose Garcia. We brought in two different batteries knowing very little, just wanting to test them with a multimeter, and he helped us test them (and they were for a scooter and a manual lift, neither of which is explicitly in the Autozone mission), find comps and went above and beyond with his service to make sure we were able to find what we needed (which ended up not being carried at Autozone). He was friendly, helpful and went out of his way.

Ja
Review №16

René was super helpful!

Ro
Review №17

I am new to maintaining my car on my own. I had a headlight out, so went to AutoZone with no idea how to fix it. They were so helpful! Told me exactly what I needed, then went out in the rain and replaced my headlight for free!I wholeheartedly recommend AutoZone and I will certainly go there to continue car maintenance.

Ne
Review №18

Super clean auto parts store, no wait time and knowledgeable staff. Will be cing back👍

el
Review №19

Very helpful

A
Review №20

My new favorite auto parts convenience store. Large, clean, new store with a wide selection of items. Well stocked and very friendly and helpful staff. Went to get a new battery and the sales associate, checked the charge and told me the battery could just be charged saving me a couple hundred bucks.

Ke
Review №21

Needed wiper blades and the young lady was so helpful and patient. She showed me the options on the computer and then walked me over to the display. I asked a few questions and chose the ones I liked. In and out efficiently!

GO
Review №22

Nice clean store with plenty of stock on hand. They can also order any specialty item within a few days. Very helpful and knowledgeable staff. Parking is very limited, but plentiful across the street. Of the three auto parts stores in Old Town Goleta, this one is the newest and most convenient.

Mi
Review №23

The customer service rep, Daniel, went above and beyond in helping with the headlight issue!

Ja
Review №24

Good prices, helpful staff and courteous

S
Review №25

Came here after having had a negative experience with the Mini service department in Calabasas. Every person I came into contact with was extremely friendly and very helpful. I am very grateful for each and every person.

Ro
Review №26

There were tons of employees standing around chatting in the back and all I wanted to do was buy some windshield wiper fluid for less than three dollars and nobody could be bothered to ring me up. Sure a couple of people helping other customers but they wouldn’t even let me leave three dollars on the counter and keep the change. This is the location on Hollister Avenue. I feel like none of the employees really gave a rat poop about anything but moving as slowly as possible. I will never go back to this particular location again.

fr
Review №27

Good customer service

Ma
Review №28

Clean store. Well stocked. Even had the heads to my 1978 Chevy 350 in stock. I think a little bit cheaper than the other two auto parts store in this sleepy town. So.I five it two thumbs up!

Er
Review №29

Quick service; workers are competent, kind, and knowledgeable; and the store is well-kept. The stores parking lot out back is small (5-6 spots in a cramped lot), but theres a public parking lot right next door next to the bank.I went in with a dead Duralast Gold (w/5 yr warranty) battery I had bought a year previous at an Autozone in Washington. The folks here diagnosed and replaced it for free within 10 minutes.

Fr
Review №30

Autozone is distinctly similar to OReillys. But I have noticed that AutoZone does slightly offer more great deals on a variety of products for the DIY car savvy mechanics and pros. The workers in the establishment are helpful and have a great attitude.

JJ
Review №31

This is the best auto parts store, great prices, friendly service, as opposed to the OR across the street.

Bh
Review №32

Had a really great experience replacing the battery. Will highly recommend this place!

Ar
Review №33

I came in at 7:30 and was immediately payed attention to by both employees (Adam Jaminez and Steven Tait). I’m so impressed by all their help and patience. These two deserve their own branch XD. if not that at least give them a raise. Great service. Great employees.

As
Review №34

On vacation and needed assistance. Very impressed with the service from Juan, he took the time to come out and look at our wheel/noise, honest and friendly.

on
Review №35

Almost anything you need for your car there if they dont have the parts They can get them within 48 hours

Ra
Review №36

What u always expect from a auto zone. Be your own advocate or go to Larrys or have a good friend show u whats up.

Ja
Review №37

If you need anything your basic car needs, that is the place to go, good pricing aswell

Ra
Review №38

Nice place, very helpful staff keep up the good work thank you for your help

Do
Review №39

I bought a new battery at a good price for my car and they installed it for free right away. I saved about 100 bucks over going to the repair shop.

Br
Review №40

Good customer service and support for your all your vehicle needs.

Ch
Review №41

Great store knowledgeable staff will visit again.

Jo
Review №42

If you need a part good place to shop.

Ma
Review №43

Outstanding customer service

Y
Review №44

Best place for car parts and the best customer services.

Ja
Review №45

Their service is awesome they have persons that will go the xtra xtra mile to help on your needs

Se
Review №46

Great Autozone with friendly and helpful staff.

Mi
Review №47

Great place to buy your car parts.

Kh
Review №48

The guys were very helpful.... thnx for your help Jessie)

Jo
Review №49

New place, well stocked, nice people, decent parking.

cr
Review №50

So helpful people went in an out fast

Be
Review №51

Good selection and service.

Ri
Review №52

845 pm. Wifes care battery dies. We roll up on AZ at 850 pm she goes in and buys a battery, the younger guy comes out and installs it, we are on the road by 904 pm. Give this guy a raise. Tipped him well.

Jo
Review №53

Got a new car battery and they changed it for free 😁

An
Review №54

Easy to find, good prices

Su
Review №55

Clerk wasnt very helpful. I crossed the street and went to their competition.

Na
Review №56

Helpful personnel

He
Review №57

Auto part et al

El
Review №58

Here every 20 buck you get 1 pointMake 5 point and recibe 20 dollars back

St
Review №59

Good people, good service

Dn
Review №60

Great customer service

Jo
Review №61

Didnt have the exact duplicolor that I needed

An
Review №62

Great place for everything

Ja
Review №63

Lights are on but nobodys home.

Ch
Review №64

Cool people there but each time I’ve gone they just give me the wrong parts and I end up wasting time and money, too frustrating to go back.

Ax
Review №65

Good customer service

Jo
Review №66

Fast, professional service

Ro
Review №67

Helpful staff

Mi
Review №68

Great service

Ge
Review №69

No parking

Ho
Review №70

Good

Os
Review №71

Very good all

In
Review №72

Very good customer service

ar
Review №73

Bad salespeople, the truth is they dont have professionalism

Ma
Review №74

You tend to be cordially

Information
27 Photos
74 Comments
4.4 Rating
  • Address:5799 Hollister Ave, Goleta, CA 93117, United States
  • Site:https://autozone.com/locations/ca/goleta/5799-hollister-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4486&y_source=1_NzgwNzQ5Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 805-770-4019
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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