It was a pleasure to work with Joanna and her assistant, Joyce. They were very helpful and communication after placing my order for a Human Touch 5.0 Zero Gravity massage chair was excellent. Delivery went well and I am enjoying the chair. I was very happy to support a small business owned by a woman. I couldnt be more satisfied with my overall experience with Wish Rock. Thanks!!
Wish Rock was really good with their pricing and their customer service. Weve had bad luck with having big things like this delivered, so we were skeptical. They said it was shipping from Texas (not China) and it did! Took about a week to get to us. We love the Titan chair and it was easy set up. And Wish Rock returned my emails promptly. We got a really good deal on it too!
Over the last 3 years, I have purchased 5 zero gravity chairs from Wish Rock Relaxation, and I will continue to come back because of Joannas above and beyond customer service. Joanna is what every customer should get to experience when purchasing products. Cant say enough good things about her, or her company. Thanks again for everything you got done for me.
Highly recommend Joanna & her staff at Wishrock! Excellent customer service & great prices! Truly the best!
The experience I had today with Wish Rock Relaxation has truly been one to always remember. They cared for me like no other has in a long time. As a Veteran that I am, they treated me like a true hero. Became very humble and kind the more they tried to earn my business. As closer as we came to meet each others request, we became more than just military family that we already are, the deal was done, closed and happy we said thank you, then we both shared the loss of our mothers. After losing my mother a year ago, my life has been the toughest I have had to live without my mom. They made sure I was comforted by the fact, that our mothers were in heaven and shared this quote with meIm very sorry for your loss. Its tough to lose your mom... I miss mine a lot too. I like this quote Your absence goes through me like thread through a needle. Everything I do is stitched with its color. Plus, know that shes here with you now smilingAgain thank you for the service, to our country and to our home.~Blessings~
Johanna was a complete pleasure to work with in this transaction. I’ve put so much time and research into buying this chair and was happy to find a Colorado company for this purchase. She helped me through the shipping process every step of the way. My husband was so pleased with the Svago chair. The day it arrived he tested it and promptly fell asleep.
I did quite a bit of research before purchasing a lift chair. I can tell without a doubt that I made the correct decision in ordering through Wish Rock Relaxation. Joanna and her customer service team are fabulous. ABSOLUTELY FABULOUS! They, especially Joanna, went above and beyond to help me get the perfect chair. My best wishes for continued success.
Thank you so much for helping me find just the right lift chair. I love it! The style and fit are great and the color is perfect. I am amazed at the quality of customer service and can’t believe it has arrived already.
Amazing service! They totally tended to my needs and helped me find the best massage chair for my family. I am so thankful to have found them! Will definitely buy again.
I have done extensive due diligence on purchasing a power lift recliner. I came across Wish Rock Relaxation’s web site and saw a couple items. You will be happy to do business with Wish Rock Relaxation because of Joanna’s pleasant and courteous customer service received and their prices were good.
Working with Wish Rock Relaxation to get the massage chair and zero gravity chair that fits our needs, has been a pleasure. Joanna really knows her business and was very quick to respond to any and all of our questions, day or night. If our purchases prove to be as good as her knowledge and help, we have made a GREAT purchase!! AND she gave us a great deal and beat ALL other competitors. We are very appreciative. Thank you Joanna.
Great service and very responsive! The owner followed up on my order status when I had not received an update. She got back to me right away. I received the product in less than a week! I feel that I got a great value and am very happy with the product I ordered. I would 100% recommend this veteran owned company!
I had been working with Joanna, owner of Wish Rock Relaxation with my massage chair purchase after checking various other companies. Working with her, I found her to be very patient, friendly, knowledgeable, and has great follow through after the purchase. If you’re in the market for a massage chair, I would strongly recommend you speak to her prior to making your final decision. Her pricing is extremely competitive with a “no pressure” approach.
Joann was amazing to work with. She told us all about the massage chair we wanted to order. She has kept us posted as to shipping details. I would highly recommend Wish Rock Relaxation!!
This Place Is My Go To For All of My Massage Chairs! The Owner Joanna is Absolutely Amazing to work with. She executed everything from the Beginning to End with the Highest Level of Professionalism. We are Totally Satisfied with her Level of Experience, Knowledge, Kindness and will not Hesitate To Reference her when it comes to Relaxation! I look forward to continue working with Wish Rock Relaxation...The Best in The Industry! Much Success!
Joanna is terrific to deal with. She’s not only knowledgeable but very concerned that you pick a chair that fits your needs. She and I spoke on a Sunday night and she was hard at work and helped me through the process. The pricing was also right there! Five stars all the way.
We got 2 chairs through them! And was delivered through a local distributor. We got great service. My wife wasnt happy with the first chair and they worked with us to get a chair my wife was happy with. We couldnt have asked for better service, they were amazing! Highly recommend!!!! Id recommend having them interview you to help get you the right chair if you order online.
Customer Service Excellent! I discovered this company as I was searching to find my mother a LIFT chair. Advise I recieved heped me decide which model to go with. Per the agents advise she could have helped save money but because of unknown wait with stock becoming available she ended up sending me to a competitor that had it instock. A company looking out for a customers best interest = priceless!
Were older people and these recliners are just what my wife and I needed. Were very happy. Wish Rock Relaxation handled everything in an efficient, professional and caring manner, and were extremely satisfied. Thank you!
If you are considering a massage chair purchase, Wish Rock Relaxation is the place to go. Joanna is a fabulous source of information about many chair manufacturers and is dedicated to helping customers find the perfect chair for their needs. Massage chairs are not inexpensive and I was thankful to be able to bounce all my questions off someone who is not attached to a specific brand. We chose the Ohco m.8 and are thrilled with it. I highly recommend Wish Rock. Dont be concerned about using an online merchant for this purchase. Joanna is the real deal and I am always happy to support one of our veterans.
I purchased a chair from the store and was very impressed with the entire buying experience and follow up. Joanne was wonderful and made certain everything went smoothly with my purchase of a life form chair. I recommend the store highly. Place an order with them and you will not be disappointed!
Mary is my wife i am fred and i purchased this calf and foot massager for my youngest Daughter. Joanna is a very good person to deal with. She listen and answered my Questions well. Plsant to deal with Thanks again
They have a nice selection of product and Joanna was excellent in working with me to select and compare products, walking me through options and connecting me with distributors, and even after I purchased she worked with me to make sure I was satisfied. Good experience overall!
When you reach out to Wish Rock Relaxation, you directly speak with the owner! She has a broad range of experience with machines and she goes out of her way to answer questions and to make us feel comfortable in the purchase process. And finally, she helps us get an excellent price for the purchase; Beat all other price matches out there! Certainly wasnt 2 day prime shipping, but it was worth the wait; I prefer the huge discount to waiting a couple days extra. Thank you, Joanna!
I think the best deal for a Perfect Chair is through Joanna Walters at Wish Rock Relaxation. I did a lot of research, including calls around the country. Once I met Joanna on the phone, I wanted to work with her because she is so personable and well informed. Best of all, she is the owner of her online business--with the authority, motivation, and generosity to make sales and create happy customers nationwide from her location in Golden, Colorado. Her price was hundreds of dollars lower than the same chair selling near me. When I had questions about the new PC420-Live that she couldnt answer on the spot, she called the maker, Human Touch, for more information. She also emailed me an easy to understand comparison between the regular PC420 and the Live version. The delivery was fast and she followed it every step of the way. The whole experience--which could have been nerve-wracking--was pleasurable from start to finish. I highly recommend making your big purchase from Wish Rock.
I love how Joanna Walters at Wish Rock Relaxation treated me not as a customer but as a friend. She is not afraid to recommend other dealers near me who have similar chairs that match with my priority list for me to try out. After all, she got me the best deal.
JOANNA WALTERS IS A GREAT BUSINESS WOMAN, SHE TREAT ME VERY GOOD, VERY KIND AND SHE FULFILLED HER WORD. MY RECOMMENDATION FOR OTHER PEOPLE TO DO BUSINESS WITH HER IS 100%.
Wishrock Relaxation is an amazing company. Joanna is the most helpful and friendly people I’ve ever met at a business. She will go out of her way to not only find you the perfect product, but also to make sure you are beyond happy!I would recommend if you are in the market for a massage chair look no further then Wishrock Relaxation.
This was a wonderful experience from start to finish. The commitment to customer service was apparent from the get-go and it made a tricky decision that much easier!Joanna provided wonderfully personalized service and it was immediately clear that she knew what she was talking about. She swiftly provided me with all the information I requested about customizing the chair I was considering buying for my mother. She expressed empathy and remained highly professional at the same time.She offered competitive price matching and earned my business through her reliability and quick response time. She does a wonderful job of keeping me in the know as I wait for my customized chair to be completed. I know all the the tracking numbers and am certain the chair will arrive just as ordered.
Loving my chair I ordered from Wish Rock! I had no problems with the order or the delivery. Joanna was amazing with helping out during the process and made it super easy for me. Would highly recommend this company to anyone!
Excellent experience. Joanna is a pleasure to work with and very knowledgeable about the products she represents. She quickly follows up on any questions and seems to be nearly as exited as we are to get our chairs.
I highly recommend Joanna. I enjoyed working with her, very professional and easy to talk too. Thanks again😎
Wish Rock Relaxation deserves the business of the year award. Five stars do not say enough about the professionalism, courtesy, and top-notch customer service. I strongly recommend the services of, Joanna Walters, as an exemplary part of the Wish Rock Relxation team. She will work tirelessly to satisfy her customers.
Recently purchased a massage chair as a Christmas gift. Knew it to be an excellent product as I own one myself. What I didn’t know was how nightmarish delivery to the recipient could be.Package finally arrived...2 weeks late. That was only the result of exceptional customer service provided by Joanna Walters. She worked with me everyday and literally kept me sane and prevented the order from being cancelled.Excellent product ... Excellent service.
Joanna was extremely helpful and knowledgeable about pretty much every brand and model of chairs. She gave me all the info I needed to select exactly the right chair for me. Being BIG and TALL, that could have been a nightmare finding the right one, but Joanna made it easy.
Over the Christmas holiday, Costco ran a special on Osaki Massage Chairs. Since I would rather shop local, I reached out to Wish Rock Relaxation to see if they would match the deal. I had the pleasure of working with the owner - Joanna, who simply bent over backwards to make my purchase experience amazing. Not only did she match the price, the transaction was incredibly smooth and the delivery came 2 days earlier than expected! Highly recommend Wish Rock Relaxation and the Osaki OS-4000XT - A perfect way to relax after a long day of work or play. Great Experience - Great Product
100% satisfied with the service Joanna provided. She couldnt have been more helpful. With her knowledge of the product. She answered all my questions. Kept me in the loop from the time I placed the order to delivery. Thank you Ed
I was very pleased and satisfied with the quality of service and patience that was shown to me when purchasing my chair. I would recommend Wish Rock to any and everyone. 🙂
I ordered the svago zero gravity chair. When I received it, I noticed it was very well packaged. There was no movement in the box whatsoever as they had cardboard inserted everywhere. The main box was sturdy and also wrapped with clear wrapping. It also had binding straps on every side.The chair was mainly assembled except for the remote and a few other misc parts.I have osteoporosis, 5 herniated disc in my lumbar, scoliosis, arthritis, and pmr ( polymyalgia rhuematica)..all are very painful. Especially after any rest even from a 30 min nap. I am in constant pain. Pmr is where all the muscles are stiff. I dread sleeping or rest because of the pain afterwards.I purchased this chair as a last resort. I have tried several different mattresses and different pillows and still have unbearable pain from lying down. I can only sleep for a couple hours and awake from the pain. Therefore I am constantly sleepy all day and have to nap and then there is a constant cycle of naps and pain all day.When I recieved my chair,I got in it and slept for a few hours. I had a restful and relaxing nap. When I awoke the pain was about half of the usual. I am hoping that when I get used to sleeping in a reclining position that my body will adjust and the pain will be even less.I had called 2 companies for the svago zero gravity chair. Neither company couldnt answer my questions and seemed they werent interested in helping me decide. One of the companies is within 50 miles of my home. After I explained my budget, they kept insisting that I purchase a more expensive chair that was double the price. Joanne at wishrock answered all my questions about the chair I was interested in and worked with me to get a chair within my budget. I really appreciate her helping me. She is very knowledgeable about her products.If you are interested in the svago zero gravity recliners, wishrock relaxation inc is the place to contact. Talk to Joanne, she will get you taken care of.
I LOVE THIS CHAIR!! This was one of the easiest purchases I have recently made with more than satisfactory results. I had been eyeing these chairs for a while and after comparing several models with different features and prices at different stores on-line, I decided on getting the OS-Pro Maxim from Wish Rock Relaxation. I was lucky that I spoke with the owner of Wish Rock Relaxation, Joanna Walters, who was extremely helpful and fully answering all my questions and concerns regarding the chair and made me feel at ease, being herself a fellow Navy Vet, taking care of other Vets needs. Kudos to Joanna! In addition, her store was offering a 3-year, FULL warranty on the chair, and additional warranty coverages for the next two years, meaning Osaki stands behind their product like no others. And my credit card will extend the warranty for another additional year… After doing the math, this purchase is so cost effective that it will cost me less than a dollar and a half per massage if used twice a day during the first three years!!!Delivery was free, professional and fast; I ordered the chair on a Saturday and had it delivered six days later in my front door. The guy that delivered it help me to put in on a wheeled cart and I was able to bring it inside all the way to my bedroom. Putting it together was a breeze, while watching one of the several videos available on YouTube for this particular chair and it took me probably less than 20 minutes to accomplish after laying all parts around me. Also, the chair did not emanated any weird smells, like reported in other reviews I have seen for other chairs. I use my chair two to three times a day and look forward each and every day to using it first thing after getting out of bed and last thing before hitting the sack or while catching the news after coming back from work. Hands down, one of the best purchases I have ever made for myself!
Joanna took the time to guide me through financing options so I could choose the one that benefited me the most. It was a pleasure to deal with such a customer-centric business!
I recently purchased a very good massage chair from Joanna. I love this chair! (Osaki Pro Ekon) Her expertise and very caring personality made it quite easy to want to do business with her. My experience was exceptional and much better than others Ive contacted. Where good customer service is so hard to come across nowadays, I cant say enough positive things about Wish Rock Relaxation. They addressed any and all concerns I had about making such an investment into the right massage chair. I needed to make the correct choice and thats difficult to do alone because of the vast number of products with so many variables in features. I researched for a long time and still needed support. I strongly recommend Joanna for advice and competitive pricing.
Purchased the NOVO XT2 and had a good experience with Joanna. Love the chair. Highly recommend this for anyone wanting to reduce stress on a regular basis.
Great experience, timely and honest.
This is the most awesome business..Joanna is the sweetest person...I will definitely enjoy the calf massager ...
This chair is worth every penny and Joanna has been great.She treated me as a friend and helped me get the best deal ever. I would give her 10 stars if I could.
Joanna takes good care of her customers. She works hard to make sure you get the best chair to meet your needs at the lowest price.
Purchased a Lifeforms stool online. Great communication and customer service, even in the midst of a global crisis!
I HAD GREAT HELP AND SERVICE