The entire staff is always very helpful! My prescription is always ready when promised. I love RiteAid

Do not get a COVID test here. Over a week later and no results. My son took his test elsewhere and had the results the next day.Worthless service...

You should not compare your products to name brands. You do not compare sorry. Always remember consumers get what they pay for.👎👎

Good drug store. Clean quiet and friendly enviroment. they dont force u to wear a mask. always fast at checkout.

I love rite aid buying chips juice water & vitamins.its a great place to shop.

They dont even deserve a 1 star but to write a review ya gotta give them something. Ive had nothing but negative experiences here lately! They say a script is ready and it never is! Your in line forever waiting for them to do their job, which they cant ever seem to do correctly or within decent timing. I could go on but instead Ill just say dont go there, or find a new pharmacy because they are absolutely horrible!

Employees are awesone and friendly very helpful

They gave my son the wrong amount of zohran, was supposed to be 2 1/2mL with 5 doses, I called they said “bring it in we will fix it someone measured it wrong.” I go in, they act like I’m trying to scam them for zohran then give me 1 extra mL. So thanks for 5 mL when you messed up for first order with only 4 mL then only give me 1/2 of the prescription. Impressive you passed college to be a pharmacist.

Pharmacy is always lost. They send you a text message saying prescriptions are ready but when you arrive they can’t find them. They also don’t put multiple prescriptions together either. So when you pick up your Meds you need to make sure all of your medications are there or else you leave without them

Left Rite Aid in Gloversville today. Have had several negative experiences there lately. Staff is not friendly AT ALL!! Had a situation in April that I was discussing with the tech while the Pharmacist, Lisa, stood there and completely ignored me. She never offered to help or apologize and SHE was the reason there was an issue. Countless times we have gone to pick up scripts (after we are already there) and are told they do NOT have the meds in stock. That it will be in NEXT WEEK. My son cannot go a week without his medication. This is UNACCEPTABLE. Will never go back as long as the current staff is still there. Very rude and unpunprofessional.

Had to drive 60 miles to pick up a prescription for my son (shipping problem to my local area, not Rite Aids fault). Upon arrival I learned that the store opens at 8am but the pharmacy portion doesnt open until 9. It would have been nice to see that on the website/Google hours info. When I went to pick the prescription up, they told me it wasnt covered by Medicaid(which is a secondary insurance, my son is autistic). The other 4 places Ive picked it up from have not said this, it was covered, no issues. They charged me $70. I notified my sons mother, she called, and had it explained to her that I was supposed to mention something in regards to his Medicaid(despite them telling me specifically that it wasnt covered) and then they could put it through. So, basically, they charged me because I didnt say the secret word like a hotel safe fee or a tourist tax that you have to ask to have removed. Then I had to drive back there to get recredited because they couldnt possibly just recredit an account here in the digital age, there had to be a signature. I couldnt help but feel like I got jerked around.

Pharmacy never ready when they say so

While most staff is friendly, some pharmacy waits are a little too long. Even if you call them in a day before.

Very nice staff