Came to the rink for my son and daughters hockey clinics. Wanted to get their skates sharpened so we came early. Steve sharpened then right away, we needed some skate insets, he had them in stock and gave us scissors to trim the inserts. My son then informed me his skates no longer fit. Back to pro shop, again Steve went out of his way. We tried on different skates, brands and sizes all in stock. Bought a new pair, had them baked on the spot. Couldnt of had a better experience, dont waste your time sitting in some huge corporate owned store for half a day. Having the pro shop at the rink is a mush have! Having a great one is even better! Thank you, Steve.