I wanna take the time to thank Jeovanni and the crew for a fantastic experience we had coming in with the family and getting everything transfer was the best . We visit another Atnt and the customer service wasnt even close to this glenview store. They took there time to make sure we had everything we needed and the best part was seen how team work works in this type of work industry.Thank you so much team highly recommended

This was an amazing experience after my brothers tried to resolve a problem online and by phone. My mother had an AT&T phone and is now in a nursing home in hospice care. We could not cancel the phone because she knew the pass code and no longer could recall it. I brought in the papers and was assisted by Sam and Sam who both were professional, friendly, sympathetic and efficient. I was done in 3 minutes. Ive been on hold for 10 minutes at a time before being put on hold to wait for someone else. This small victory was magical. BRAVO!

Tyler was amazing!!!!! He helped my mother and I upgrade my phone. He was patient and very professional. Such a kind person. AT&T definitely needs more associates like him

This is my local store and I have used them consistently for my wireless needs. I want to acknowledge Sam S. who recently helped us navigate a confusing situation, with our bill. He spent a great deal of time with us, was very professional and explained the AT&T policies while also listening to and addressing our concerns. While a frustration brought us in on that day, Sam was able to help us find resolution. We will continue to come to this location in the future. Thanks Sam!!

We visited this store in order to switch from a different company due to their high prices. Sam was very helpful doing all the paperwork. Then he gave us 4 boxes for our TVs. We asked for help with connecting the boxes, so Jacob at his personal time spent all evening connecting the TVs. We thank all this people for wonderful job. Keep up good work.

We drove an hour to come to the store at 5 Waukegan Rd. because Sam Schilf works there. Sam has always taken great care of us and helped us regarding AT&T products.Ive called the help lines to get resolution and get none, but Sam gets it done. You ought to clone him so that you have a thousand Sams around. If I could give him a higher number I would. You have a gem in Sam and need to keep him with AT&T!!!!

I had a fantastic experience at ATT glenview location. On a scale of 1-10, Marique deserves a score of 20. He’s very professional and very kind. Hey made sure all my needs were taken care of. I highly recommend this store.

If I could give 10 ⭐️ I would. This store is super organized. I went into the store to get some ideas of how to help my dad upgrade to a iPhone from a flip phone with a reasonable cost. Isaac spent over an hour with me and left with several options, to which I proceeded with one. When we got the phone we came back for Isaac to help set it up for him. He was very patient with my dad. I highly recommend this store to anyone needing service and assistance with att products.

Stupid guy working this store make a bog mistake my account. He didn’t work good service. Very very very very bad service 👎

Staff needs to be trained more on money saving programs for customers.

My experience at AT&T in Glenview was great. I recently switched over from Verizon and the customer service I received was above and beyond what I expected. Isaac was extremely helpful with upgrading my phone and worked really hard to get me the phone I wanted since it was out of stock almost everywhere. I am loving my new iPhone and am so thankful for the great customer service 😊

I would like to start by saying that AT&T has great wireless service in the locations where I need it most, which is one of the reasons I switched from Verizon. With that being said, the personnel at this location flat out misrepresented the cost of the plan and instead of having a monthly bill of $175 as promised, I am stuck with a monthly bill of $246 and that is on top of two bills of $500+ that I have received for the first two months. To make things worse, location manager Augustine and sales rep Eveline Escobar flat out stopped responding to my repeated inquiries to have this issue resolved. I am certain that they are actively ignoring me as as the store personnel has repeatedly told me that the manager is available to help only for me to show up and him suddenly being unavailable as I see him sneaking around the branch. This is the absolute worst treatment that I have ever encountered from leading organization!

Our customer guy was awesome he was able to merge our two accounts together after we had try over the phone a million times. He spend a lot of time with us and we never saw he got frustrated. I cant remember his name hopefully his name will pop up on our account For management review.Thank you all and then I also kept them late so much appreciated for all the hard work.😀😃😄

Tyler and Agustin were beyond amazing.Tyler helped me and my brother get our new iPhones and helped us updated them. Tyler also Helped us pick out accessories!!Tyler was professional and extremely patient!Thank you

Omar really helped me out. Loved our conversations! We had about travel would definitely recommend coming here and asking for him. Hes a very nice young man.

Went to Glenview AT&T and dealt with Marique and Marcin. They were so helpful and knowledgeable. I will definitely go see them when I get a new phone. They were GREAT!

After 3 phone calls with VERY LONG WAITS and end result was not being able to solve my problem. I went into the Glenview AT&T store and received very efficient and caring help from Evelyn. You can be very pleased you have an excellent representative there.

He didnt have the answers to my ?

Great experience @ ATT Glenview. Marique was so wonderful. He helped me & my husband from the time we got in the store all the way thru. We traded in our old phones (iPhone X & iPhone 8 Plus) to iPhone 12 Pro Max for both me and my husband. Marique helped us set the new phones up. What a great customer service. Thanks so much for a wonderful ATT associate you have. He’s a gem! Yay!!👍✌️🙏

The Brian LEADER of the team at this location for 7+ years do not working there. The MANAGER called AGUSTIN and a team especially Evelin Escobar gave my husband a hard time. They are promised to pay $175 for 5 lines monthly. The bill we received was a lot bigger. Tried to see the Manager in the store - the Manager is not in the store or on the meeting (he was). Newer called back. We sent email to the main AT&T office and hoping to get the problems solved soon or will stop the service. The other personal are also playing the same game to cover they MANAGER.

Great experience. Everyone in the store is very helpful and knowledgeable. Ask for Noor. He really wants you to be happy with your phone and service.

Excellent Customer Service! Marcin Skorzewski did an excellent job in helping my daughter and I choose our next iPhone upgrade. Did this without overselling and provided great solutions to our current plans! Also, set up our daughters Apple Watch for cell activation as she runs without the iPhone. This has become our go-to AT&T store!

So glad I came to this location for help with a new phone. Marique was the person who helped me out and provided excellent customer care and professionalism. Cannot recommend this location enough.

Terrible service! Wanted to set up new phone. Was misinformed that I could not come in only curbside. Evelyn employee would not help at all changed SIM card and said just follow the directions. Had all my husbands info load on my phone. Went back next day and again would not help! Told me go to Apple. Maybe after 22 years with AT&T it’s time to switch.

Kudos to Marique Stephenson!!! We had creme-de-la-creme service from him. A group of friends wanted to do a family plan and we ended up going to at least 3 different AT&T locations. Some did not know how to help us while others simply refused to help us (apparently, they would not earn anything by creating a family plan). Marique sat with us for about 3 hours, answered all of our questions with smile, solved all sorts of issues related to our phone service, and helped us create a family plan that is now working. He was not just a regular AT&T rep who reads a manual and helps his/her customers. He was able to find solutions to unexpected problems along the way. Marique - thank You on behalf of the Uzbek community in Chicago.

My ATT TV was not working properly (brand new). 3 days of sorrow. I went to the Glenview store (5 Waukegan Rd), and immediately, Evelyn & Augustin assisted me. They were so helpful and understanding! I cannot say enough about these 2 representatives! I went home, activated my ATT TV, was set up correctly, and was able to enjoy my new service for the 1st time in 3 days! I’m so happy and satisfied with the outstanding service I received today from Evelyn & Augustin!! Thank you.

The staff here were very friendly and patient enough to take care of customers with whatever help they needed. Got my phone here!

Very bad costumer service by store manager. He was not helpful and was not willing to support customer. Other staff are good. Went there last weekend 6/14 and had an amazing service. Todays manager was awful

Great experience today! The phone I wanted wasn’t in stock but was delivered to my house within a few hours. When I came back to the store to set it up, Westin was so helpful and fast! I am extremely happy with my purchase!

Marcin and Brian were very helpful and informational about ALL products. Feel free to ask as many questions as necessary. They helped me make the best decision for me without any pressure. I highly recommend coming here for any service upgrades or new plans.

I was at the AT&T store in Glenview and the service was phenomenal. Aaron, store manager, was very patient and thorough ..obviously he understood I wasn’t very competent so he walked me through the details of the new iPhone, various plans and trading options. Definitely five stars for Aaron and his team

Sam Rice waited on us and was very nice and very helpful. All questions were answered in a language I could understand. Would definitely come back to this location

Roped me in to switching to AT&T by offering free I phone11, signed up with them and AT&T isnt honoring the promotion they offered, now Im stuck with this POS I Phone for $33 a month

This place is great. I went in with my new phone and Brian Thompson completely set it up for me. So patient and knowledgeable!! Highly recommend!

Aaron did a great job helping me get reconnected to my email. He was pleasant he smiled very important to smile at your customers I enjoyed every moment I spent with with Aaron and Evelyn thank you so much for making this AT&T store available to me.

Marique was great. He was very helpful, super patient with us and help us moved all of our info to the new phone and stayed with us until he made sure everything was working properly.Great store experience!

Needed a replacement phone- both Brian and Marique worked with me to order new phone and were most knowledgeable and helpful They even packaged the old phone to send back via postal services.I was most impressed with their courteous service

Make sure the employee walks you through the whole phone set up because they are very inexperienced here. Employee assumed all my contacts were on my SD card and didnt even bother to transfer the contacts or apps from my phones memory. Also was sold the wrong phone

Awesome experience with Marique!!! Very informative and so helpful. Highly recommend

Great experience at this store with Noor and Agustin!

Marcin is the best! Friendly, personable and knowledgeable. He had my best interest in mind and patiently explained things I didn’t quite understand. He’s #1!!

Marique was great. Personable and knowledgeable. Get your phone from him.

Marcin was really helpful with us getting our phones. He was super nice and took time with us to explain how to use our phones. We had a great time at the store!!!

Marique was the best when it came to getting me started on a new phone. His attitude and kindness was refreshing and made the whole experience wonderful.

Fair service

Stacy Gleason took care of my familys phone needs. She worked hard to get us a good deal. She is very knowledgeable, patient, and nice to work with. I would definitely go back to the AT&T store on Waukegan Rd.

Sam - Great service and detailed assistance I got. He deserved a latte!

Yesterday we had such a great experience at this location, we wanted to switch to AT&T and our sales consultant Sam Rice was so helpful and friendly, he did everything so we can get new phones and new provider.Would recommend this place! 5 Stars!😁

Excellent staff, very helpful. Evelyn goes above and beyond and has the patience of a Saint with us, seniors!!!

Best service I’ve ever had from the cell phone company Morrison a sales associate went above and beyond to help me get the right plan and write devices I really appreciate it thank you sir

Marique helped us. Super helpful, patient, and took his time. Overall excellent service.

Marcin and Nour were super friendly and offered the fastest service that I ever received from AT&T. I will come back to this location next time I need service.

Store manager Aaron and Marique made what I thought would be difficult, a very helpful and informative visit. They answered all my questions and concerns about internet services and new cell phone and additional service. Their knowledge and above and beyond service made me very happy and left with more information and money saving services to help on my accounts.Two thumbs up and 5stars gentlemen. I know I’ll be back if I have anymore questions and will tell my friends and family.Thanks again,Rev. Matthew Sasenick

Marcin was able to listen to my concern when it came to installing a working number. All hands up when walking into the store after his natural guest services. Thank you Marcin & happy holidays to your team!!

Marique was very helpful and even installed our screen protector. Would recommend him to anyone going to this location

Marique was very helpful & patient while assisting us in upgrading our phones

Awesome customer service. I will recommend this location

Great experience with at this Att store. Marcin and Marique were super helpful with a technical issue with my Samsung. Thank you

Marvin was great! He was very patient with us and really looked out for us (my daughter and I) as the customer about options, features and deals.We had a great buying experience with Marcin. We would highly recommend you buy from the Glenview Corporate AT&T store and ask for Marcin.Again, we had a great experience and appreciated the great customer service!!

Great service at AT&T Glenview Marcin is great Very knowledgeable on what they do in the the store.

Had a fantastic time at the Glenview ATT with the store rep Marique. Hes knowledgeable and took his time to understand what we needed and help is resolved the issue.

Great service today especially with cashier Marique S he was very helpful and accommodating..

1.5mbps is the top speed available in my area but Im always receiving mail asking me to switch to fiber for 500+ speeds. I moved here 3 years ago and have utility poles in both corners of my back yard but At&t cannot pull itself out of the stone age in 2020 to provide fiber to one of the best suburbs of Chicago. The one star is because 3 years ago, the person at this store who told me about the highest available speed enthusiastically asked me if Im ready to switch, so she had no clue what 1.5mbps is. Yes, that was three years ago and I didnt forget. Im writing this review today because today I called again and 1.5mbps is STILL the best they offer. Welcome to 2020 At&t.

Aaron is an amazing manager and helped me greatly when multiple other stores would not.

Aaron was amazing. He was able to find my contacts.

Marique was amazing, patient, helpful and told us about the First Responders discount, which my husband qualified for! It helped us realize some real cost savings on our wireless bill! Mariques manager, Samuel, was super, as well! Everyone is very accommodating in this store! It is our favorite AT&T store to go to! We came in to upgrade 2 iPhones, which we did, but got more than what we expected! Thanks, Glenview Glengate AT&T crew! You are the best!!

Sam at the Glenview ATT was excellent. He was extremely patient and helped me with multiple problems.

Manrique was very thorough & knowledgable. Helped with all our questions.

Marvin and Nour were so helpful to us more than once and we are extremely satisfied customers. Thank you AT &T

Latest review...came back and had Evelyn and Aggies assist with new family phones. Exceptional service and cleanliness. Overall, the process was quick and effortless. Highly recommend this location above all..Great customer service and support staff. Marique was very helpful in getting our family the newest iPhones and maximizing our data plan. Highly recommend coming here!Great customer service and support staff. Marique was very helpful in getting our family the newest iPhones and maximizing our data plan. Highly recommend coming here!

Great customer service! Highly recommend!

Needed a new phone because old one needed a new battery and at 3 years old it wasnt worth it. Staff helped me find the right phone, there was a promotion going on at the time however someone screwed up and I ended up paying full price for the phone. Even with multiple phone calls to AT&T and the store nothing was ever fixed. Be warned about this store, I will never go back to them again.

Sam Rice assisted me in the ATT store on Waukegan Rd. He was professional, polite, informative and extremely polite. He understoos all my needs. He is the main reason that I joined Att. He is an exceptional representative of your company.

Stupid staff and over price plans.....T-mobile is way better

Apollo was super helpful and stayed to set up my entire phone and was a great conversationalist!

Dishonest service. Confirmed existing inventory when we called over the phone. Then when we got to the store and the sales rep figured out we are only looking for an upgrade to an existing phone without adding a line, we were told they didn’t have any inventory of the iPhone 11 Max. Tried to up-sell other services while we were there.

Very friendly and professional service! Thank you Sam R.!

Att residential tv, ip phone, internet & mobile services are highly variable in service reliability. Starting with email/ATT account login reliability is pathetic. I have been with ATT FOR 14 MONTHS OF A 2 YEAR CONTRACT - IF I sign into my email account, then Do Not sign in for 3 days, the system will not recognize my credentials again. Brutal.

I dont know why they just dont take your wallet at the door? Oh yeah, so they can take all your money every month!!!

Marique gave me quick, excellent service! I’ll be back!

I had a good experience here. They were busy but they took care of me. Good service.

Marique was very helpful and knowledgeable.

This store has very knowledgeable and helpful staff. I went to the store to get assistance with my smartphone that had been telling me there was a system update for me. However, every time I tried to download it, the process failed. It didnt take the store associate long to find his way into my phone and get the process started. Although it took about 15 minutes for the download and installation to run to completion, we had an enjoyable time talking about a range of subjects that we both found interesting. And like a good AT&T employee, he tried several times to sell me something. ;-)

The people employed there were so helpful and knowedgeable. Will return.

Had a good experience getting my phone up and running again after a hack. There wasnt a wait at all when I went and my issue was resolved quickly and completely.

Great service and friendly staff.

They were very informative and knowledgable! Courteous and Nice!!!!

Great deals and great service. Never had a problem here and they are willing to help

Amazing customer service!

Love the ipon xr

5 stars cause they have galaxy s8 active-really durable cause my dad forgot it on the hood of his truck and started driving and he stopped and it flew off and only had a little chips taken from the top corners

The people were very helpful and polite

I still waiting for my money after almost 5 months ... looks like they dont care about the costumers plus they hire people without experience. If you go for refound your money they tell you to call the costumer service at the same time the costumer service telling me to go back to the store cause they have to put back the money on my account ... they dont care about customer satisfaction like they say they do. And there service sucks. And send me a bill without me having services with them..

We were in and out in less than an hour which is a new record for an upgrade

Marcin sales rep is grest

I was there with my wife and kids . My kid got injured in the store . We spend couple hours in emergency room . He was injured due to the cleanliness . Pens are laying around . Employees didnt put them away . Mu 2 years old poke his throat with pen he found on the couch .( 1/14/19 )

Sam was super helpful!

Absolutely amazing service!

You can expect high prices and a spotty network. Do yourself a favor and go T- Mobile.

Good