I have been coming to this location for a long time and have never been disappointed. The staff for the most part has been there for a long time and they are knowledgeable and have no problem helping you find what your looking for. That is the problem with most other Auto Parts stores as there young kids and its just a job for them with limited knowledge of cars, etc and so they cant really help you except looking it up on a computer. Hynes Auto Service is on back side of building, but I dont have any personal experience with them.

I went into Glenview IL location this morning and experience was not pleasant at all. Lady employee at register was talking with another customer about me “look at this guy, with no mask”, then she looks at me and asks me to put a mask, I am vaccinated, I have my card with me at all times. I been going into other stores with no problem since the CDC and state of IL lifted the restrictions. It made me feel very uncomfortable so I left the store without purchase. Sad to see a Napa parts employee talk about customers behind their back.

Always provide me with the best service and parts are always in stock!

Outstanding service from Kevin today. He went above and beyond to help me fix a wiper blade on my Jeep. Thank you Kevin!

Horrible customer service. I waited 10 minutes and three people saw me and no one said a thing. Not can we help you?, just a minute and we will be right with you. Ill never go back teher again there are too many competitors.

This is one of the best NAPA around. The guys behind the counters are always helpful and knowledgeable. And they always seems to have the parts in stock too. Havent disappoint me yet. This is definitely the place to go to for parts. Oh, and the prices are also very reasonable!!! Thanks, keep up the good work.

I am still waiting on an in store pickup made online. Store very clean parking available for pickup. A wide variety of auto parts.

Been shopping this store for a long time, and they never disappoint me. They have what I need and the staff are very knowledgeable. Comparing it to other napa stores AL the General manager is the smartest guy I ever met. He knows a lot. Thank you guys! Keep the good work.

One of the staff was extremely helpful. This is so unusual these days. I neglected to get his name but would come back here again just for his enthusiasm

Nice folks

Take care of your own vehicles? This is your must-use one-stop shop for parts, cleaning & tune-up supplies and expert free advice. Very competitive pricing ... Huge selection. HIGHLY RECOMMENDED

The right part every time

I needed to replace a dead car battery and this store was less expenaexp than others nearby. Great customer service both on the phone and in person! They even checked the newly installed battery for me to ensure that I didnt have any outlying issues.

Meh

This is a great store. Wonderful customer service. Thanks Brian!

One of the staff was extremely helpful. This is so unusual these days. I neglected to get his name but would come back here again just for his enthusiasm

Manager was extraordinary rude to me for absolutely no reason. I asked him to Simply come out and check my dipstick to see if I was leaking oil and he proceeded to tell me that we dont do mechanical work here in a very snobby tone. If you know anything about cars you know that that is not a mechanical procedure its a simple check-up and it takes all of 30 seconds. I will never go back to that place

I work nearby, and have emailed them a few times before going in to ensure they had what I needed. They did each time, and, more importantly, they responded very promptly to my emails I submitted through their website. Always concise and friendly. Great service here.

Very helpful over the phone..

Ive been a Glenbrook Auto Parts customer since 1963 when I worked at Rogers Shell, in Wilmette, and John Oleary was our salesman (R.i.p.). (Ray, you were barely born in 1963!)When I founded CARS of America in 1972, it was a logical transition because of the 9 years of great service I had received. Ray is doing a great job, in a tough business; as tough as Independent Auto Repair.Heres to another 54 years, Ray!

The absolute best parts store with the most knowledgeable people in town! When I had an emergency, they went above and beyond to help my situation by going across town to another NAPA store to pick it up for me! What a great group of guys! Huge difference in quality in parts and service versus the competition!

First visit to this shop, although Ive been in the neighborhood for years.Greeted by the Customer Service fellow, who had exactly the two unusual items I needed.Wonderful service and pleased by inventory and prices.Highly recommend this Napa Auto Parts shop.

Glenview Napa has been providing Shawnee Service Center with top notch service for many, many years. Rays staff is very knowledgeable and friendly. Keep up the great work Ray.

Would get five stars, because the people are knowledgeable and always have what I need, but the hours are really restrictive. I can never get there after work on a weekday ever.

Thanks, hade my battery I needed for my truck and a better price..

Excellent and reliable place for oil change and car repair. Their pricing is reasonable and customer service is great.

Polite and knowledgeable staff that will patiently explain matters to an amateur like me with excellent prices. Best place around.

Always helpful, not the cheapest place to go but they have what you want & offer good info if asked. Been going there for years & they stand behind their products.

Good place to get auto parts, the guys are knowledgable, the parts on the shelf seem a little old and the prices are a little high but overall its fast and they have everything I need.

Knowledgeable and thorough! Best staffed auto parts store in Chicago area!

Super friendly customer service - always have what I need!

Really nice and friendly personal. Very helpful

What a great store! Bought wiper blades and they came out and put them on for me. What service!

Best Service always, friendly Crew always Helpful. Best place to shop for parts

Morning employee saved me from a big purchase as opposed to pushing something I didnt need. I really appreciated his care and effort.

Very helpful people with, have a lot of parts in stock at decent prices. what more could you want from an auto parts store?

Ordered a specific part via phone and was told it would be in the next day. The next morning I pop in and stated I ordered a part via phone and was here to pick it up. The rep who has no business working customer service asked if I had paid for it via credit card. I stated no. After about a 1 mintue silence he asked what I wanted then if I hadnt paid for it. I said never mind if you cant grasp the simplest of voice commands because I cant make this much simpler. I ordered a part that was to be here today and was here to pick it up, where is the confusion. Will never go back to this store again.

Great little shop. friendly staff.

Helpful staff

Justin really helped me with figuring out what was wrong with my car by using a diagnostics tool and I avoided getting charged an inspection fee. I bought a diagnostics tool because of him. Thank you Justin!

The staff are polite and helpful.

Thanks Guys, Hawks Towing.

Great staff and service.

Great variety of parts.

Always helpful, always friendly, always knowledgeable

Great customer service

Nice guys here

Good people respectful

I got what I needed and was off.

Good experience

Justin was a lot of help

They dont have the essential parts

GREAT SERVICE