As always, Certified Automotive Specialists were friendly, honest and very helpful in explaining the repairs to my vehicle. The very best at what they do. I don’t go anywhere else.

This place has the most caring staff and works hard to do good, honest work! Jeff and his team are the best and treat you like family. They do so much to make you feel comfortable and safe in your car.

Certified has been servicing our family’s cars for years. The folks here are communicative, friendly, reliable, and trustworthy. I’ve always felt confident taking our vehicles here. Their customer service is top-notch. I really appreciate their inspection reports that are both thorough and easy to understand. I’d highly recommend Certified Automotive Specialists.

I have car mechanic experience by working on my own cars since the sixties. Includes engine overhaul & 4 automatic transmissions. Now I feel confident with leaving my car with this company. They have the mechanics & equipment for todays cars.

Certified Auto was recommended to me and I’m so glad. Everyone there is friendly and professional. I’m extremely pleased with the work they did on my Jeep.

I enjoyed my visit very much. Highly, I recommend it to everybody.

At this point I wouldn’t bring my trucks anywhere else. Certified auto in Glendora has saved me more than a few times. They are honest, professional, and get the job done the right way the first time. I’ve never been surprised with additional charges like other shops. I trust Ken and his guys more than anyone else I have used in the past.

My wifes car broke down and was towed to this car shop. Since the engine was beyond repairable, they recommend not to fix it. Most of repair shop charge for storage fee if your vehicle park in their shop. I was really surprised that they didnt charge us at all. Very friendly and professional, highly recommended.

Certified is the best place to go for any car need. Their staff makes you feel right at home and doesnt overcharge. We have been coming to them for years with each of our cars.

The front office was amazing it was my first time going here and it will definitely not be the last! I had Jeff help me diagnose and get back to me with all the information I needed for my vehicle, he broke everything down and told me what needed to be fixed and what may need to be fixed for the future. They send you a text with a whole diagnostic of what they did and it included pictures and even pictures of the mechanic that worked on your vehicle! This place is very organized and super friendly cant wait to do business again

Everyone is very nice. Well organized u get ur car back fast. Im telling everyone about this place. They explain everything that needs to be Taken care of. If u cant do it all at once u do the most important stuff & the rest later.

Very helpful and experienced personal. Cant beat their rental car service!

Everyone there was very friendly and courteous, especially Ken who was my service representative . The inspection of my vehicle was done thoroughly and professionally.They did not talk me into any other needless repairs. The service work was completed in a timely manner.I would definitely take my vehicle back and refer family and friends to Certified Automotive.

Friendly staff and service by appointment was on time and speedy. I used the coupon for Smog cert and was happy with the service.

Now days it is harder and harder to find a competent, professional and reasonably priced mechanic. I have been taking all my vehicles to Certified and have never been let down. They are friendly, accommodating, and very thorough. If anything comes up they call immediately and give updates with reasonable recommendations.

Everyone is always polite and friendly. Work was done quickly and thoroughly. I intend to keep taking my car there for all needed work.

AAA selected Certified Automative Specialists for us. We are so happy that they did. Jeff was great. He was very communicative and helpful. Our car was fixed and cleaned in just a couple of days. They picked me up in a courtesy car and drove me to their business to get my car. Jeff sent us pictures and breakdowns of the work needed and items.

Ken and Valerie are amazing. The mechanics do such an excellent job. They go beyond to provide excellent customer service. Thank you and God Bless you!!!!!

This place is amazing they worked on my vehicle and my boys vehicle and both are running better than ever We had to do a lot of work on my kids car and they fix it to where its fun to drive the car again

Took a day off to go there, and even after I explained to the service writer what I needed, all they did was smog check, evenAfter I explained what was wrong before hand

Certified Auto is a quality automotive shop. They are thorough and honest and give you a fair price. They explain everything to you regarding your car and they give you options as far as repairs I will give them five stars! Plus, all of the workers are friendly and caring.

We have been coming to certified for years and would not think of going anywhere else. Gene, Robin, Jeff, and the rest of the staff bend over backwards to make sure each visit is perfect. My engine was just replaced at Hyundai and Gene looked the car over afterward to make sure we were ready for a big trip. Turns out we were low on oil. No matter the issue, Certified makes it their business to make it important. Thats important to me in any business I support. And Certified is at the top of my list. Thank you Gene!

I stopped in for a smog. Was in and out in about 20 minutes. Very nice people working in the office. Very clean waiting area.

If I could give zero stars about this place I would. I looked up Auto Mechanic in Glendora online and saw that they had 4.9 stars so I made a decision to go with them. We had used Michaels Auto for over 15 years because of his integrity and value. Unfortunately Michael is not there anymore and so has the Character diminished. Certified Auto has proven to be the same. I brought my 1997 Subaru Legacy in the have work done for a sputtering engine since other Shops were not able to diagnose or fix the problem. Certified Auto directed me to Ken which would charge me an initial $280 to only diagnose my problem. I dropped off my car on a Wednesday and they were not even able to look at it until the next Tuesday. After being out of a car for almost a week at this point Ken called me back and said the I need a mass air flow sensor and a timing belt replaced, which would cost me an additional $2,500! The car is not even worth that much and that price for that amount of work is absolutely absurd. I decided to go along with the $600 to replace the mass air flow sensor which online priced is less that $180 and takes 5 minutes to replace. Ken called me back and said that it was not enough to fix the problem and continued to try and gouge me on the $2,500 to do the timing belt which he still didnt even know if that was the problem. In the meantime I called other mechanics for timing belt replacement costs for this specific car and they quoted me $380! I decided to come pick up my car and go with another Mechanic which is currently fixing the real problem with the car. When I came to pick up my car which has been over a week now Certified Auto not only didnt fix my car, but kept it over a week, didnt properly diagnose the problem and still charged me over $180 for nothing but aggravation and frustration. Not sure how they are still in business and I am only writing this review to reveal who they are and what kind of character they really have. I feel sorry for all those who have fell victim to this type of business and hope that this message reaches future weary customers of such a poor Auto shop.

Took my semi-newly purchased 2018 Sienna for a strut replacement. We bought the van at a used dealer and, even if the report was a little spotty, we still purchased it because it was a steal at the price we got it at.Brought the van to another local dealer to get it inspected and they were able to spot some problem areas that the dealers mechanic did not find (or disclose). We also took it to the Toyota dealer to get an alignment and another inspection. The dealer noted that the struts needed to be replaced.This led us to CAS. Ken gave us a pretty decent quote for the job and even looked into our extended warranty to see if the job was covered (it was not unfortunately).They ended up doing a super thorough inspection where they found another problem (rotors) that the other 2 places missed. They even sent a text with pictures of what they found. (When I said thorough, I mean thorough.) I didnt feel the slightest amount of pressure to get this doneAt the end, they did a great job and they had a service special that saved me a good chunk of change. Also with the COVID-19 issue, they made me feel safe as they did their part in creating a safe environment for their customers.HIGHLY RECOMMEND!

Very friendly and helpful staff. Did all work professionally and quickly.

Great help today for my car problem. They made the repair for less than the dealer and even found an issue the dealer missed in my last visit there. Thanks CA team!

There’s a reason I’ve been going to Certified for almost 20 years, since I started driving, and my family has been going to them long before that. They are a courteous honest and trustworthy business. I know coming to Certified I will be leaving my car in good hands.

My Tesla was towed to Certified Automotive Specialists at 1 am with a flat tire. I hadnt heard of this place before but it was recommended by AAA. And now I am recommending it! They were professional and thorough and provided great service. They fixed the tire (and rim) and communicated with me at every step. Jeff was awesome and made sure that the car was perfectly in balance. I would recommend Certified Automotive Specialists to anyone and will be bringing all my cars here for service!

I have been looking for a company who takes care of my car like it is their own, and now I have found them. Very pleased with their service.

They were friendly and welcoming. The service was prompt and completed as requested. I will use them as need arises.

An honest, reliable, professional business.

We like the convenience of having a trustworthy car service facility located so close to our home. Weve always been pleased with happy with the quality and cost of the services provided.

I love this place! So welcoming and helpful! They always let me know what i need without being pushy and they keep me on a schedule to maintain my car maintenance! I won’t go anywhere else!!

Incredibly respectable business. Employees were thorough, genuine in their work, and remarkably polite. I was kept well-informed with every process, and found the service to be both professional as well as reasonably priced. If you are looking for reliability and/or attentiveness, I would recommend the Certified Automotive Specialists.

Car was finished when promised and service rep Ken was friendly and helpful. Highly recommend this place.

Staff are very friendly and helpful. Clean waiting area. Honest on pricing and service provided.

Amazing service! They make you feel like family and care about the safety of your vehicle.

EVERYTHING WAS GREAT!

Called five separate times spoke with Valerie, wanted to make a simple oil change appointment and was brushed off every time. She asked what kind of car and put me on hold as a tech and then says no but we have some thing next week. Unable to get an appointment for oil change for over a month. What I really believe is they put out coupons that they do not want to honor. It’s easy, don’t give out coupons if you don’t want to honor them.

They are always very professional, fair priced and knowledgeable. Recently had them troubleshoot an issue that turned out to under factory warranty and they gladly guided me toward dealership with no charge.

I was once screwed over and was nervous about going to another shop. My car was not in good shape and had to so i looked around and found Certified Automotive Specialtist and they had great ratings. Called and they took care of me. The coolest nicest people ive met, so far 2nd day having my car back and it feels so much better and driving so much better. Will continue going and always tell other people about this place.Thank you to everyone at Certified Automotive Specialist

I have been going to Certified Automotive Specialists for over 24 years!! Gene (Owner) and his mechanics know what they are doing. If you need a ride home while your vehicle is at their shop, you get to be taken in a nice ride! (57 Chevrolet Station Wagon)! Once they figure out what is wrong with your vehicle, you are notified and they explain to you what needs to be done to make your vehicle perfect again!!I highly recommend, Certified Automotive Specialists

Very honest and professional. The only place I would take my car and any advice.

They did an excellent pre-purchase inspection for me.

I have been a customer of Certified Auto for several years and have never been disappointed. They have a well trained staff and are always able to diagnose and fix any problem I have with my cars. They take time to explain what the problem is and what needs to be done. Over the years I have always found them to be honest and trustworthy with respect to the work they have done for me. They are nice people and a pleasure to deal with. I would definitely recommend them to anyone who wants quality work at a fair price.

My wife mentioned this place as a possible shop to get an alignment. She went there in the past before she knew me and was pretty happy with them. Ive worked as a mechanic for many years but cant do everything. I know the ins and outs of how corrupt the industry can be to a customer. Its the reason why I left auto repair in the 90s and dont trust anyone to work on my vehicles. This place was a pleasant surprise. As someone that had been in the industry I found this place to be very professional and courteous. They completed my complicated alignment in one day and charged what I thought was a very reasonable price. I would highly recommend them based on what I experienced.

The people at Certified are always so friendly and professional. We know that work they do is top notch. Certified was recommended by a friend who works on cars as a hobby. We are never disappointed. I appreciate that they let us know what service needs to be done ahead of time.

The staff was very helpful and friendly. They communicated anytime there was something new that they would have to do. They also gave me an extremely fair price. The company, from what I have experienced, is very honest. Highly recommend.

I have been bringing my cars here for over the last decade. The staff is friendly and welcoming. Its hard to find a auto shop you can trust, and certified is the only one I trust.My father used to work on cars and is very knowledgeable about mechanics. He taught us a lot about cars and doing things yourself to learn. After time went by it got too time consuming for us to work on our vehicles at home and he went looking for a place where our entire family could bring our cars for repairs and checkups. For my dad to give certified that vote of approval shows how great this company is.They never try to push you into repairs or suggest things that are not in the best interest of your car. It is comfortable and easy talking with everyone and they explain things and an easy to understand manner.Also, ask for Jeff, he is the one I always work with.

I had an appointment and the work was done quickly and on time. The personnel were friendly and the customer lounge was equipped with plenty of options for anyone to keep entertained. I came here with my three grandchildren ages 2-6 and they were well entertained with the toys and books.

I have been taking my cars to Certified for over 12 years now. I know I can take my cars there in complete confidence that the job will be done correctly, timely, and I wont be pestered to purchase service that is not needed. Like the professionals that they are, they will keep me informed on possible future concerns that may happen down the road. I have 2 cars with a lot of miles on them, and those cars are running beautifully thanks to Certified. The crew in the front office are always friendly and courteous. I would (and have) recommended Certified to friends and co-workers.

As a woman I am always afraid of being ripped off. The Honda Dealership was a nightmare. Hard sell from the moment you walk in.Certified Auto Specialist is different. I was treated with respect. From the moment I walked in they were courteous and up front about everything. I love that you are sent a text with an attachment of the report. I was even sent the results of the fluid tests.I was able to make informed decisions without being pressured into repairs I did not need or that could wait until my next visit. And they washed my dirty car!I would highly recommend Certified Auto to everyone

Professional staff. I was guided through the repair process for my vehicle .Upon completion of the repairs, my vehicle was running a whole lot better. Repairs cost can be expensive but I would return to have repairs on my other vehicles in the future. No question...Im coming back!!!

Staff was very courteous and knowledgable. They took the time to explain exactly what was wrong with my car. They also went above and beyond, providing me a list of items that would be most beneficial to repair. Great price and service! Will be back again.

The entire staff of Certified Automotive Specialists was amazing! They are courteous, prompt, careful and thorough. What more can you ask for when they are fixing your vehicle? The location is spotless and welcoming and I highly recommend this location. I had new brakes put on my Lexus and I have to say I havent seen it stop t his smoothly since I purchased my car. Do you have a need for car service. Look no further - this is the place! Thank you Gene! Dr. Kristi Mendoza

Honest, trustworthy mechanics.

Great service, professional, fix my car within a day. They even clean/wash your car for you.

Always very helpful and honest. Convenient ride transportation in a cool car if you need it. Couldnt ask for a better group of people. Our whole family gets all of our cars serviced here and we have for awhile now. Always super professional and friendly!

A big thank you to Alan and team for taking such great care of my car. Fair prices, great ethics too. Thanks for the ride home and the extra nice surprise of having washed my car before I picked it up. See you the next time I need service/repair work.

I first brought my car to Certified when another well-respected auto repair shop could not fix my problem after replacing over $1,000 in parts I apparently did not need. Certified quickly diagnosed the problem and made the repair for less than $200. I have been coming back for years and am very pleased.

Love Certified Automotive!! Have been taking our cars there for 14 years and I cant think of any other place I would have my cars serviced at! Thanks Gene, Jeff, and the rest of the crew for always doing your best!

We needed our Family SUV fixed quickly. I was referred to Certified from another Business in the past. We decided to get an estimate for the work that needed to be done. Certified Auto had an estimate the next day, we approved the work and were back on the road in just a few days. The SUV is running great now are we are relieved!

Great customer service! I took my classic car for an inspection and felt they gave an honest report. Would highly recommend their services.

I have never had a bad experience with these folks and will always take my cars there for service. They are friendly, professional, and very, very honest. There work is always exemplary and always on time. It is a joy doing business with a company that truly honors their customers.

Certified Automotive Specialists were exceptional!!! I really valued how they continuously checked in and gave me updates about my car. They were clear on the price and I felt comfortable with Randy the technician. Thank you for an amazing job.

Had my smog check done here. Staff friendly, knowledgeable. They provide a ride to return home only. Competitive price.

I took my car to Certified today due to a noise when I would apply my brakes. Not only did they perform a full inspection of my car (interior, under hood, under car, tires & brakes) at NO COST, but after researching the issue with my brakes told me I had at least 50% left on my pads. The noise must have been a rock or piece of metal that ended up in one of the calipers/pads as they couldn’t recreate the noise.What impressed me most were the following: honesty (they could have told me I needed a complete brake job), a full inspection at no cost, no pressure to do a million services to my car, and their friendliness/customer service. I’ve been to a lot of auto service centers in my life and I just added Certified Automotive Specialists to my short list.

True caring is the manner in which I would describe CAS. I visited this automotive repair shop for the first time and was really well pleased with initially the customer service primarily for the attention I received. So very different and so much less corporate than when I have gone to a dealer. Mind you I have had good experience at the dealer repair place too, but compared to this service the dealer service seemed staged as opposed to CAS which felt caring. A very welcoming environment.

Very good customer service! Neat and clean office area! I would and will recommend this business to friends and family! Just walk in the door and you’ll find out for yourself!!

Great service. Straight forward and honest. This is my first time doing business here, but I will definitely be back

What could of been a financial set back for us and a broken auto, turned into a fixed auto thanks to Jeff and his diligence and research that the part was under the warranty period and all parts and labor taken care of. Finally a repair facility that can be trusted and looking out for the customers best interest. I cant sing enough praises and kudos for Certified Auto in Glendora and their professionalism and standing behind their products and repairs. Thanks Jeff, job well done. I will highly recommend you and your facility for anyone who is looking for an honest auto repair facility.Once again, Certified and Ken have come through for us. After a couple of tries of fixing our auto to run properly, Ken finally got it right and footed the bill. Kudos again to Certified and Ken for taking care of us. Trust your auto needs to no one but Certified if you want it done right?

Friendly and extremely knowledgeable. They offer solutions that might not make them the most money but are the best option for you. Quick turnaround and very solid work. But most importantly they take responsibility for their work, mistake or not, and will make sure your car is running at its best

Certified Auto is the best place to take your car for service. They are wonderful trustworthy people. It is the only place I would ever take my car.

So far so good. I have used this shop a couple of times now and have been very happy about it. They built trust with me by thoroughly communicating every step of the way. I recommend Certified Automotive Specialists.

Excellent customer service! All the staff were friendly! Special thanks to Jeff Christy who helped me with my needs.

Very professional. Great service. Jeff answered all my questions and then some. With all the auto service centers around I chose the right one.

I was referred here by a long time customer and i see why .The customer service was great, Valerie was very friendly and helpful.Jeff did a great job tracking down a hard part to find .. =)my 03 Frontier and I Thank you....

I put four stars bc they seem to be more expensive than most places in the area. However, I MUST specify they are always on point and very talented. Pricey? A little. But, sometimes knowledge is worth paying for!

Very good at diagnostics and honest in repairs to be done. Not the type of auto repair that you go in for an oil change and you walk out with a lot of unanticipated repairs, although they will give recommendstions but will explain it a level of importance either immediate repair needed or can wait will eventually need to be done. I trust they will not rip you off.

Weve always been extremely happy with the work at Certified. They are great about explaining what needs to be repaired. All the folks there are friendly and helpful. Gene, the owner should be proud of the company he has created.

Great customer service! Everyone is so friendly :)

My first visit to Certified Auto Specialists was freindly, professional, knowledgeable and a GREAT first time visit coupon to boot! Keep up the good work!

Great customer service and they give you a loaner when fixing your car. I found them thru AAA and they are certified CarMax mechanics. Great work in my car.

Great work, guys! Always know the job will be well done.

The team at Certified Automotive Specialists saved our holiday travels. 30 miles into an 800 mile road trip a piece of metal impaled our fuel tank and forced us to find a local auto shop. Luckily for us Certified Automotive Specialists was only 3 miles from our exit on the 210. We showed up at 7AM before they were open and they let us in and began examining the vehicle. Within a couple hours they were able to source a new fuel tank and then had it installed by lunchtime. The cost was very reasonable and ended up being lower than my insurance deductible. Every staff member was courteous and helpful throughout our visit. If we lived closer we would have all of our vehicles serviced here.

They were recommended to me, and I can recommend them myself now to others. Professional and courteous on the front end, and highly trained and qualified technicians in the shop.

Great experience. A very professional and reasonable shop. My vehicle was done on time, and their diagnosis was spot on. It is nice to have found a trustworthy place to take my vehicle.

Better than going to the dealer. Very professional to deal with. My new auto repair shop.

What a wonderful shop! I love the personal touch: calls and texts to make sure Im satisfied, and they really listen when you take your car in.

Very courteous service, friendly, they were timely, greeted me when I went in & wished me well when I left. I took car in for a smog check & they honored the coupon I had. They got all the paperwork together for me & were very professional. Ill go back.

I went in for a smog check. They were fast and professional, and the cost of service was great! I will be back as a regular customer.

Great service. Great people there. We drove from Riverside that is how happy we are with their service.

I did the bumper to bumper special, was great. really great service. i would recommend. slightly pricy for some services but very through work.

I needed my truck for a church youth trip and the check engine light came on and they said that they didnt know if they could get it done. I pleated and they had the car done and ready to go 30 minutes before I had to have it. Great job Jeff!

I find Certified to be spot on in their diagnosis and quick to finish repairs. Its a plus that they wash your car upon completion of services.

Been very happy with CSA since AAA sent me there for a broken radiator. They have made my car ready for long trips and routine maintenance. Everybody is polite and friendly. I would recommend CSA to anyone who has a vehicle!

I love knowing my car is in Great hands!! Thank You Certified Automotive 👍🏾

Went in for a Smog Check. Called in, made a same day appointment. Was in and out very quickly. I received GREAT service and would definitely recommend CAS to anyone in the Glendora area!

Great as always. Jeff is a outstanding service tech