JD Sports very big in my country the UK where this company originates. Top brand sportswear clothing and shoes.
Long story short: my wife was buying a pair of shoes for our daughter exposed at 350 kr. But in the meantime she were searching the right size, a shop assistant removed the exposed price tag and they asked her 600 kr when she wanted to pay... Unprofessional and wrong! If the exposed price was wrong, they needed simply to tell her. Anyway, we will never go there anymore even if we live literally at few meters....
Returns are a bit of a hazel, they charge you for the return unless you travel to one of their physical stores, making trying out different sizes through online shopping for example less than ideal.
Online store shows more options than this store.
Good customer service
Nice SERVICE. Expense. To much People inside.
Nice selection of shoes of known brands in the 100 to 200 USD range. I found a pair that was custom made for the store.Poor attention to customers - even when outnumbered by the staff.No shoehorns. Fingers must be used.I expect a bit more in this price range. Luckily I don’t buy shoes that often.And yes, they only let you try on the left shoe. If you wanna try both on you have to pay for the pair first. That didnt exactly add to the buying experience in a positive way.
I was taken care of a very rude staff member that didn’t seem keen on helping me and my friend. She switched personalities as quick as she helped some guys. Massive underbite.
No thank you!
👍
👍
Best
Good options available. Good exclusive products.
Okay same same
Just update your working hours on website
Ordered adidas & lacoste sneakers online & got it in 3days :) ❤❤theshoes
Value for money sports goods
Too much prices
Great service!
Excellent collection
Great Service!
Nothing special. Just a shoe store.
Good store
Best
Ok
The most unpleasant and unhelpful staff!
Pretty good
OK
I shop there every day of the week. I love sports clothes and they always have the latest news, then cheap prices on what is losing fashion. Nice staff so long anyway.
Wide range.Good prices.Excellent service, much better than the neighbor Foot Loocker where the staff does not even want to sell sneakers.Too bad JD doesnt have that much Jordans.
Never experienced such unpleasant staff with zero service feeling as in this store 😂 never again!
Worst customer service! Think once more before you choose to order
Good variety of sneakers and good prices. But their system of getting help and paying is so cumbersome. Have no blip, good to know if you only pay with the phone.
Does not accept American express cards, otherwise nice range on sneakers
They never answer the phone
Very poor service.24 / 4-21 young guy should play I am the manager here and give the customer poor service and to have an attitude towards one.Review your boss who would rather dance in the store with his colleague than help the cashier who is waiting for his help. Once there, he plays: can not help has another customer so buy the item as it is damaged.
Have never experienced such poor service as in this store
Good selection of goods.
Ordered from the net ... they have been going for almost 3 months without it being delivered.Every time I go there to check the situation, they direct one to come back at another time.
They did not greet when you entered. Do customers think only prio 1?
Have most of what you are looking for?!? Since Im looking for a lot with Nike things, it works .. now a lot with sales on the older range ..
Very very different shoes. Good reasaker
Best of all on training clothes and shoes
Nice clothes and good sale sometimes.
Bad service.
Sad. Never shop here ....
Extremely friendly staff who help and make sure you leave happy.
Good shop with nice selection and friendly staff
Large range, flexible prices, super service. Visit, you will not be mistaken
Very nice clothes, but very rarely sale.
Very good staff👍
Super thanks to the very nice and service-minded guy who helped me find a pair of sneakers.
Unpleasant staff!They are always angry
Its nice.
Completely crowded with people without any distance at all!
Service 👎👎👎👎👎👎.Unhappy staff.
Helpful staff and fast service
👌🏼 Best!
The sons each found an Armani EA7 suit for a good price. Will be more of JD sports
A veces hay bonitos descuentos
You will find the coolest sneakers ...
Good selection of gym shoes.
Stylish clothes sometimes submerged prices.
Good selection of shoes
Got a pair of walking shoes at a discounted price so I went from there very pleased with my newly purchased shoes
You will find a lot beyond the usual, good customer service
The store does not seem to trust its customers, when I asked the staff to test a pair of nike shoes I only got one shoe left and when I asked about the other shoe he did not want to hand it out to me and I would have to go further in in the shop to try the right shoe for according to the staff, their manager has said that one must not test both shoesWhat I did that I threw the shoe and went and bought from the neighbor store there you got much better service and will always buy from theI will be posting you on fb so that all my loved ones should not have to end up in the same situation that I have ended up in.
Too many people
Crowded in the store
On 10 / 9-19 bought a pair of Fila shoes for my daughter. Went 27 miles back and forth to fulfill her desire for these shoes in a special color that was not in the immediate area. When I come home with the shoes, it turns out that it was a display copy I received, ie. the shoes were worn internally, snuggly, the pressure on the insole was worn, etc. it also appeared on the outside and underneath that they were worn.Returns the weekend there and asks for help, another 27 miles round trip. They change the shoes without problems but refuse to give me compensation for what happened, I asked for mileage but was denied.Two weeks later, my daughter comes home from school and shows the shoes that have now broken. Incredibly poor quality!I now sacrifice another holiday, Saturday 28/9 and put myself in the car ... 27 miles round trip to advertise the shoes. Now Im a little upset and ask to get the money back and buy some other shoes in my home town as I want to avoid spending more time and money on these problems.Being denied by the staff, she claims I have to advertise the shoes three times before I can claim the money back.Once again, I agree to take a pair of new shoes when she refuses to meet my wishes. Nor do they give mileage this time.These Filas shoes that cost 1000 SEK I have now spent a total of 11 hours and 2500 SEK on !!I do NOT recommend anyone to shop in this rogue store! Incredibly unpleasant staff who have not realized that the customer is the most important piece of the business !!I will run the case via ARN.
Bought a pair of Nike air max this summer but unfortunately one pair of shoes has broken down so went back to the store with them and they resolved it directly by ordering a new pair free of charge. Big thanks to Rajad who helped me there and who was very good and had a nice response :)!
Best sports deal
Nice store with a large selection, my favorite species is the sports shops that are in line there. Have also noticed that their website is pretty funny with good offers. Hope they will open more stores in Stockholm. Very happy and friendly staff. The only thing is that the store can be a bit messy because of many visitors. Would recommend going in when it is not so crowded, then the store is even nicer.
Lousy customer service. Avoid this place. They do everything they can to make sure that they cannot return their goods.
Very poor service. Bought a pair of shoes by Reebok and was wrong in one of them, then clung to the toes, I was denied by the store manager about changing the store the store manager was very unpleasant, then took the thing as personal and did not realize that I wanted to complain the product not the store. 900 thrown into the lake. Old purchase from this store. Go to footlocker with their super friendly staff ist.
Very good service
Worst service. Come back with the shoes 1 day later when I wanted a half size larger shoe and a seller starts screaming at me above others that I am a bad person because I try to return the used shoes. I curse all their miserable business
Wide range
Shop with a large variety of shoes. The bad rating is due to the high volume in the store. It also feels like a youth center with noisy guys.They do like many other stores and divide the shoes into men and women even though some shoes are unisex. Extremely boring
Exciting shoes. The staff orders the customer online. Fast delivery. Almost always goes to JD-Sports when I am in MOS.
Quality clothes for everyones liking
Waited for 30min to get the shoes in my size and then they dont even have them. So I waited 30min unnecessarily. Poor service either, they did not apologize for the delay.
A lot of shoes and nice staff, however, wished that there were a little more simple shoe designs and lightweight for the jump
Very bad service, waited 20 minutes for the seller to pick up my shoes, the clock is 21 and the seller goes home without getting my shoes, then I have to leave for those bars
I love my new shoes! Great service and prices.
One of the girls was so nice and also super good seller. My guy bought shoes even if he did not think so from the beginning :).
Very good!!!
Disaster service ordered a pair of shoes received confirmation and receipt, then the day after received yes email issue with order .... then they have removed my order for unknown reason .... email they received no response
Ignorant staff, poor service and ordered a size in their store but got the wrong one sent home to me.
Returned a pair of sneakers when the size was wrong, after 10 days I heard from them when my money had still not been returned. Now, 2 months later, the company still has not completed the transaction. Strongly recommends buying from JD Sports, a more insidious impression of a company I never got.
Good range of sneakers but hard to get help from the staff.
Too expensive for me. Nice staff there.
Strange and complicated system with a long waiting time to get the right size and be able to try on shoes. Stadium or Footlocker is significantly faster. In London I had to wait for over an hour for a pair of shoes. Will not go back.
Be with you and buy shoes and some clothes today. When I asked the girl at the checkout to put the stuff in, she said you dont. The reason was its not a JD thing. Good customer feeling. Really. Never again JD.
Good service nice staff, except that it can sometimes be difficult customers that I see sometimes complain about everything that takes time, but I understand when they do not have so many staff.
Everyone will find something for themselves in the large assortment