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Lovella Bridal
224 S Brand Blvd, Glendale, CA 91204, United States
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Lovella Bridal
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As
Review №1

This was a great experience, I walked in and Candice essentially listened to what I wanted and literally the first dress she pulled for me was the winner. Highly recommend Lovella Bridal and if you get Candice, consider yourself lucky, she’s got a great eye and is very professional and kind. She also helped me into all my dresses when I asked her to and took photos for me, so that made it really easy and efficient to try on the dresses. Totally felt relaxed and comfortable with her. There was also a really nice woman there with red hair I didn’t get her name but basically everyone there seems super friendly and professional. The atmosphere is also fantastic and I love the fashion illustrations they have on the walls. When I went back in to buy the dress later, Laura helped me and she was absolutely great.

Me
Review №2

I had such a great experience picking out my dress at Lovella in Glendale! I had my 1st appt at a different store and left that appointment feeling stressed, anxious, and overwhelmed. I was really nervous to go to my Lovella appointment thinking I would have all those same feelings again… but it was completely the opposite. Amy from Lovella made me feel so comfortable and heard. She took the time to educate me on the styles and she really paid attention to was I was looking for. I found myself having fun with the entire experience. I’m a very shy person and she made me feel very comfortable. Thank you for such a great experience:)

Me
Review №3

I had a wonderful experience 😉There was no need to go anywhere else, I tried on a few dresses and finally found the one I loved I definitely said Yes to the dress! 🥰Costumer service was excellent very friendly and did everything in her power to make me feel special on this special day 😊Thank you Lovella Bridal I had a awesome and unforgettable day! ❤️

Ju
Review №4

Great reviews, beautiful location to pick out a wedding dress, and great location for a fun dress shopping day with your loved ones. From start to finish, I had a great experience at Lovella Bridal. I did my research in advance and had a general idea of the style of dress I wanted, the budget I wanted to spend, and considered the wedding venue location/setting and the events throughout the day when picking out my wedding dress. I was first helped by Jenna during my first visit and she was absolutely a perfect fit as my stylist. She made me feel comfortable right away, did not pressure me into any dresses and made great suggestions on the type of dress to try on based on my inspiration photos and a description of what type of dress I was looking for and felt comfortable in.The process was very organized and after I tried on about 5-6 dresses, I went back to my original one that I fell in love with right away. Jenna still recommended I try on other dresses to make sure I was absolutely sure, and Im glad that she did because I was able to negate any doubts and felt confident about my choice. She was very informative, patient, and overall it felt like shopping with a friend. My best friend was with me during my initial visit and she also had a great experience. It felt private, not rushed, and most importantly, FUN. Because of this experience I decided to do my alterations at Lovella Bridal as well. My measurements were taken and the order was in, I shopped about 9 months before my wedding date.A few months later after the dress arrived at the shop, Lovella contacted me and gave me a clear guideline and timeline on what to expect until my wedding day. We had 2 more fittings in-between for alterations and with my wedding shoes, and then a final one the week of the wedding to make sure everything was in tip top shape. Each time we visited Lovella we took advantage of the location and had a luncheon at the Brand at Americana (since we were coming from Orange County - almost 2 hours one way with traffic). It was THAT WORTH IT to get my dress at Lovella because the value, service, and expertise was unmatched.The week of the wedding, during my final visit, they even recorded the bustle on my phone for me to give to my bridesmaids, and provided tons of tips making me feel at ease. Trust the Lovella stylists with your wedding dress, its an important decision and Lovella is experienced, professional, and genuine throughout the whole process!

Ya
Review №5

Everyone at Lovella is super friendly. Angie is a miracle worker, she truly knows what will look best on every bride. I went in thinking I would end up going to several stores but my search began and ended at Lovella. Angie put me in a style that I didn’t think I would love but ended up being so perfect for me. Highly recommend Lovella for any bride.

Ni
Review №6

I absolutely loved shopping at Lovella!! Aimee was super sweet and enthusiastic and so great to work with. I was ten minutes late due to the typical LA traffic and parking and she worked my friend to start a room and pulled a couple dresses in my style so I wouldn’t lose time. There was plenty of room for each bride and her group so it was a personal experience rather than being cramped next to other brides trying on their dresses. I ended up finding my dress and I’m so happy!

Sh
Review №7

The Lovella team is exceptional, second to none. They made the experience professional and meaningful. Their expertise and exquisite gowns are everything a bride is searching for. I can not wait for my dress to arrive and continue the journey and experience with the amazing team of ladies at Lovella!

Sy
Review №8

Candice was SO detrimental to my experience with Lovella. I was completely at ease and completely pressure free to browse my gowns. The atmosphere was clean, fresh, quiet, and put me in a world all my own. The decor and the ambiance is so fairytale like and luxurious! Candice I hope you see this because I told all my Bride Tribe how amazing I felt and how I took your words to heart! Congradulations on your bundle of joy! Thank you for giving me such a beautiful and emotional experience. This establishment is beautiful and I felt the full bridal experience and all I was missing was a glass of rose 😘. Lovella was my first and last bridal stop and I would recommend this boutique to every bride! Thank you for helping me say yes to the dress!

Na
Review №9

Had an amazing experience today. I had ANGIE, she was fabulous. She knew what to find for my body & has been in this business long enough to trust her. I found THE ONE! I was emotional & so happy to have her by my side. If you can try to make an appointment with her DO IT!!!! It was nice to trust someone when you’re so lost during this process. I felt safe, heard & understood. Every moment was beautiful & relax. Thank you!

Ma
Review №10

I was very particular with what bridal stores I shopped at because I wanted my first experiences of dress shopping to be amazing. I went to Lovella before, a few years back, when my friend was getting married and I’ll just say there was a reason why I went back. :) My first appt ever was actually somewhere else the day before and if I can be honest, it just couldn’t even compare to here. The vibe was different. The store is amazing (aesthetically pleasing), very clean and the team is great too. I was paired with an amazing stylist - Vanessa. She was GREAT. She was so sweet, listened to what I wanted and asked for and she delivered! Every dress she picked out for me was exactly what I was envisioning. She made it so hard to choose (in a good way) because the dresses were all so gorgeous. But she definitely helped me during this difficult process. She made me think about things and asked me questions to help me reflect on what I (emphasis on I ) wanted. I said “Yes to the dress” that day and I really had no intention on doing so, but I guess when you know, you know. I’m grateful that this was my experience! Thank you Lovella and thank you Vanessa!!

Je
Review №11

Beautiful store, friendly staff.

Ar
Review №12

Ive been in many shops for my wedding gown but Lovella was definitely special, both for customer service and gown variety. They were friendly and patient, professional and understanding and helped to select my dream dress. Thanks ladies 😉

Er
Review №13

I had the BEST experience at Lovella. So spacious and organized and so many dresses to choose from. Angie made my experience perfect and listened to me so well that the second dress she had my try on is the one I ended up buying!

Mi
Review №14

As soon as you walk into Lovella Bridal it feels like a fairytale. They have so many beautiful dresses and because it’s so hard to choose, they have a consultant who works directly with you to help narrow it down. I worked with Shannon and she was amazing! She made me feel so comfortable and guided me through the process with an answer for any questions I had for her. She pulled dresses that were perfect for my body type, and I ended up choosing the first one I picked! I had gone to Lovella a couple years back and watched my friend find me her dress here as well. I have no doubt anyone looking for their perfect dress can find it here!

Me
Review №15

I had the absolute best experience with Shannon at Lovella. She was such a pro and helped me find my DREAM dress $2k UNDER budget! I had a blast and felt welcomed, comforted and guided through the whole process. I can’t WAIT TO WEAR MY DRESS!!!!!

cl
Review №16

If you’re looking for a bridal gown, look no further. Lovella Bridal is by far the best bridal shop! From customer service to fashion experts, to a variety of gowns to choose from. All along, I knew exactly what I wanted, so I wasn’t going to settle for anything else. My wedding was less than a month away and I still didn’t have dress. I showed up without an appointment and they were able to squeeze me in. NAYRI was my stylist, and let me tell you she is AMAZING! I explained what I wanted and she listened. A few dresses later I had my dress! Thank you Nayri!!

Kr
Review №17

Nothing short of amazing . The shop was big and had plenty of room, you didn’t feel squished in with another bride . It was very sophisticated and employees were welcoming . Aimee assisted me during my appointment and she was simply the best ! She was up beat and pulled only the best dresses - she was so personable and truly helped make this a special day . I am a plus size bride and it was really special that I actually fit in dresses since they had such a variety of plus size dresses. I chose Martin Thornburg her really knows how to dress a woman :) .The shop was located centrally in town with plenty of parking . They help you stay within budget - not pushy for sales . Highly recommend ! So happy I saw the TIK TOK’s of this shop - I flew from Northern California just to be there ! Worth it !

Mi
Review №18

I love this store so much! If youre like me and had no idea where to shop, look no further. The women here are so polite, professional and nice. And the dress selection is so extensive, theres a gown here for everyone.I worked with Shannon, she was 5 stars wonderful. She helped me get really specific and narrow down to a small selection of dresses, and then I kid you not, let me keep trying on two dresses for at least 15 minutes back and forth. I dont know how she has that kind of patience. She didnt push me into any style, or offer an opinion. She asked me what I did and didnt like, and brought selections based on that. The best customer service.And when I STILL couldnt decide, they squeezed me back in for a quick appointment in the afternoon with my MOH, again Shannon helped me try the two on a few more times. It was all worth it as I finally made a decision Im 110% happy with. Felt amazing to say yes to the dress here!

Sy
Review №19

Lovella was amazing! They had such beautiful dresses. Angie was the best! She was so patient and helpful throughout the whole process.

An
Review №20

Lovella bridal is setting the standard across the entire USA for how a bride and her guests are treated while shopping for a dress. Thank you for coaching and mentoring other stores. Youve made a difference for Minnesota brides at Angeliques bridal! 10,000 thanks and blessings to your wonderful team and spirit.

An
Review №21

Amazing! Angie is the best...thank you for helping make my special day look perfect.

De
Review №22

The shop is beautiful and I felt very special and I loved the personalized and honest service. The integrity of the business is obvious and it’s tough to come by in the bridal world. My stylist Candice was amazing and I kind of wish we could be friends!!! Lol! But honestly I look forward to coming back for alterations and final fittings!

Vi
Review №23

By far the best customer service ever! I went in 2 weeks ago so I can try on wedding gowns and I found one that I fell in love with! An elegant classy beautiful dress just what I was looking for! I came in on the 10th and purchased my dress i cannot wait to see it! Thank you Lovella and a big shout out to my girl Jenna she took the time and listened to what I wanted and because of her help I found my dream gown ❤️❤️❤️

Sa
Review №24

Lovella definitely has the best selection of dresses of all the stores I went to trying to find a dress! I LOVED their selection. I was not in love w/their service but i found my dress there so i have a soft spot for them. Definitely recommend going but recommend girls be firm on what they want. Their stylists try to push you towards something specific

al
Review №25

Julia was great! The entire experience was great! I really appreciate her making everything about me and my opinions. My mom tried to make me try on a dress that I did not want, and Julia knew exactly how to address the issue. She did not attempt to up sell me and she was very respectful for my vision and my budget. Thank you very much Julia! The rest of the staff was so sweet, we borrowed their “I said yes to the dress sign “ for quite a while and they even refilled our champagne and took photos for us. Super great experience, thank you!

Mi
Review №26

Two years ago I went in to Lovella to find my wedding dress. It was the first bridal I visited and I didn’t expect to find the dress, but I did. However, 3 months before my wedding I discovered I was to marry an untrustworthy man. We called off the wedding and the Lovella team understood my situation and were very supportive on my decision to give my dress away. They made that closure and transition very easy for me and my family. The Lovella team was so patient and understanding that I knew if I ever was to say yes to the dress again, I would return to them. I didn’t lose hope on love and I am now happily engaged to my forever soulmate. Recently, I returned to Lovella and found my dream dress! The Lovella team is an exceptional one, they will find your dream dress, trust me! The team’s professionalism and compassion is what really makes them the best!

Ma
Review №27

Best place to come for a wedding dress. The service is the best. They have so many dresses to choose from i can say I right away found the dress I was looking for.

Au
Review №28

I had the best experience. They have a wide selection of gorgeous dresses and top notch customer service. I was able to find my dream wedding dress in no time.

Ar
Review №29

I had a great experience shopping for my dream wedding dress at Lovella Bridal. Jenna, my stylist was a big help and knew exactly what I liked and showed many styles. My first try was my pick and it was perfect. Jenna was so sweet, and patient with me. I am excited to be a Lovella bride.

Li
Review №30

Angie was amazing and helped me choose the dress of my dreams. She made me feel extremely comfortable and knew so much about each dress and encouraged me to try on all different types of dresses. The first one she chose for me ended up being the dress I loved the most! Such a perfect and wonderful store with the greatest customer service!! Thank you!!!

Di
Review №31

I cannot say enough positive things about my experience with Lovella Bridal. The ladies were super friendly and they also took proper precautions due to Covid-19. Temperature checks are done as soon as you enter, and hand sanitizer was provided, masks are required. I’m super bummed I forgot the name of the stylist that was helping, she was awesome!I highly recommend Lovella to every future bride!

Ma
Review №32

I am so happy to call myself a Lovella bride! Shannon is my stylist and she has been incredibly helpful. I did not know what look I was going for and probably tried on about 20 dresses until I found my perfect dress. She is super nice and very knowledgeable. I love how cute and clean the Lovella Bridal store is and how welcoming the staff are. They truly make the process so smooth and fun. It took me two appointments to find my perfect dress and I’m still working on finding the perfect accessories. I highly recommend this store!

Se
Review №33

I saw my dress elsewhere and was so shocked at how bad the service was, so I decided to continue to look around and came across Lovella Bridal. I drive from Santa Monica to Glendale and IT WAS SO WORTH IT! Shannon is incredible! I cant wait to finalize everything and get my dress from them!

ka
Review №34

Miss Valerie made me feel so special and so comfortable during the appointment. She was everything I needed: great energy, positive, and a wonderful sense of humor! She listened to all the details I wanted for a dress and found the PERFECT one! Her honesty was key and helped me voice my concerns. The place itself was stunning. I’ve gone to other places and you’re right next to other brides trying on dresses as well. At lovella there was more privacy and while there were other brides present as well, there was enough distance and privacy. Thank you so much Lovella for helping me say yes to the dress! And thank you to Miss Valerie for making me feel comfortable and making it such a fun memorable experience and for helping me find the most beautiful dress !!!!

So
Review №35

Great choice of dresses. I recommend going to try on different styles. Some styles were pricier than others. 4 stars because I felt the stylist didn’t bring me enough options, but I was limited to an hour.

El
Review №36

Absolutely wonderful staff! From the time you walk in to the end of your appointment the girls are very helpful and sweet. I had an appointment on 1/2/20 with Julia and she was amazing! She made my experience shopping for my wedding dress the best. I can see that she really listened to my ideas and how I pictured my dress and then she helped me find exactly what I was looking for. I loved her so much because she told me everything I was thinking. I also interacted with Shanon and she was great to. Even though I went to other bridal stores for my dress I knew in the end that I would buy it from Lovella.Thank you girls!

As
Review №37

I can’t speak highly enough about Lovella Bridal & Julia my stylist! Not only was the showroom beautiful but had a cozy comfortable feeling just like my wedding dress! The whole experience from walking in and meeting Julia to feeling like a dream in The Dress was everything I was hoping for. A few years ago my cousin found her wedding dress here and that made it extra special! I loved that Julia got to know exactly what I was looking for by talking to me like a friend and helping me find the dress I will marry the love of my life in. I can’t wait to rock this gown!!!

An
Review №38

If I can give Lovella Bridal NO STARS, I would. This place offers poor customer service and lacks personal experience. Once they get you thru the door and make money off of you, they dont care about you anymore. This is NOT a unique or professional wedding gown boutique, instead they treat you like another cheap transaction. Save your TIME AND MONEY and shop somewhere else PLEASE!

Na
Review №39

It was amazing customer servise👍

An
Review №40

I bought the gown of my dreams from Lovella Bridal! I am thrilled to be a customer here and I love how professional, caring and attentive these ladies are 😍. My stylist Shannon was the sweetest and most AMAZING person. She matched me with the perfect dress that suited me and was exactly what I was looking for. She delicately put the pieces together and brought me the prettiest dress ever 💋 Im looking forward to my wedding to share my photos and give credit to this awesome store and the WONDERFUL staff 😍😍 I would recommend this place to every bride to be ❤ a breath of fresh air after all my horrible bridal shopping experiences👌🏻🥂

di
Review №41

Best experience ever! Before Lovella I did visit another bridal store but this one was white glove experience. My stylist was Jenna....she sat down with me to get to know me and get a sense of the style I like. Jenna was so sweet, honest and remembered every detail. If you are looking for your dream dress go to Lovella and ask for Jenna. I found my dream dress(es) and waiting for my best day ever to come. Thank you Lovella team.

El
Review №42

Best experience ever! I chose Lovella because my girlfriend got her dress there last year and I went with her. Service is amazing, staff really listens and has so much knowledge on dresses. I tried on about 8 and the first one was THE ONE. I am so happy and can not wait to marry my best friend in it!!

Da
Review №43

Let me start by saying my experience at Lovella was truly a dream!! Not only did I find the most beautiful wedding dress but the customer service was beyond spectacular. This boutique is so lucky to have someone as amazing as Shannon working for them.Heres a little bit about Shannon... From start to finish she made the entire experience exactly what you wish for when youre shopping for your wedding dress. She was kind, attentive and super knowledgeable. She listened to everything I said and made wonderful suggestions along the way. The first dress I tried on ended up being the ONE but it took some time. I had heard about people jumping the gun on a dress so I was cautious and wanted to explore my options. She knew, my bridesmaids knew and I KNEW in my heart it was the one the second I put it on but I needed time to think it over. She didnt pressure me or make me feel any way that I needed to make a decision on the spot. She gave me her card and let me go. I made an appointment for the following week to see her again. I went to another bridal store and everything I tried on was nothing compared to MY dress. I went back the following week to see Shannon and wanted to try on more dress options. She was patient and kept giving me options until I finally said.... I want to put my dress back on. The second it went on I KNEW. She let me make the decision on my own. All while giving us champagne and being as sweet as can be.Thank you to Lovella & Shannon for making this an experience I will never forget (Along with keeping me $1,000 under my budget)My dress looks like its triple what it costs. This boutique really has an eye for quality. If youre a bride looking to feel like a million bucks on her wedding day... COME TO LOVELLA (And ask for Shannon!!)

Mi
Review №44

Angie is AMAZING! She helped me find the perfect dress for my budget and body type. She isnt pushy and SO genuine. Youll feel like shes your friend. Shes so laid back and really has a great eye. I ended up with a silhouette and fabrication that I really wasnt considering. She got to know ME and the vibe I wanted and pulled stuff that I never would have tried.Thank you Angie for such a positive experience. You were considerate, openminded, and gave us great customer service. You made my mom so happy and gave us an experience we wont ever forget. My mom and I are going to recommend Lovella to all of our friends and family!

Pa
Review №45

I’ve heard great things about Lovella from friends but it wasn’t until I made my own appointment that I realized how incredible they are. I was so lucky to have Julia help me with my experience. She is phenomenal! Kind, honest, attentive, and quite honestly a magician. There are so many options to choose from but Julia really listens to your wants and needs and narrows it down to the perfect dress. She picked out a dress that I never would have considered until I actually put it on. If you’re going to Lovella, I highly recommend making an appointment with Julia, you will not be disappointed! Julia thank you for everything! You are incredible and you made all my dreams come true!

Ro
Review №46

I had such a magical experience at Lovella! I showed my consultant Toni pictures of two dresses I was torn between. She brought me a dress and it was literally the two dresses mixed into one perfect, magical, dream dress! She was so helpful and kind and made me feel so special and beautiful! I would recommend Lovella to any bride looking for her dream dress! Thank you Toni!!!

So
Review №47

So I found Lovella bridal just browsing on tik tok. And I’m soooo happy I did. I’ve been browsing for wedding gowns since I was a little girl, and nothing ever felt like it would be my perfect dress. Walking in I was a little concerned as I would be too picky. My consultant Valerie was amazing. She knew exactly what a girl wants. Tiny waist, bust prepped up, and to look magical. She pulled my dream dress the third one she brought. Third times a charm I guess. It was a gorgeous Leah da Gloria gown that is exclusive to Lovella as i shortly learned after visiting plenty “ famous” salons in Beverly Hills which none of carried anything even close to what Lovella has to offer. Also all other consultant would just become arrogant and annoyed when I wasn’t liking anything they pulled for me. Stunning location, easy parking, wonderful experience. Cannot wait till my wedding day! Ask for Valerie!!! She was AMAZING.Thank you Lovella for helping me find my dream gown.

Se
Review №48

I had the best experience here at Lovella Bridal. My consultant Jenna was the sweetest and helped me so much in finding exactly what I dreamed of wearing for my wedding. She was super patient and made me feel comfortable during the process of me choosing my beautiful dress. I also love the atmosphere and how they always offer you water and make sure you’re comfortable. Thank you so much!

Su
Review №49

I had the most phenomenal experience. Nayri was an absolute dream to work with. My grandma came to the appointment and was unable to come up the stairs which is where my family was sitting. She made sure that we would be able to go downstairs after trying on each dress for my grandma to see. She knew exactly what my style was and brought dresses accordingly. I absolutely loved working with her. I ended up purchasing my dress and couldn’t be happier. Thank you !

As
Review №50

Absolutely love this bridal salon! This review is mainly for the consultant I had for the day. Jenna was absolutely amazing! The first time I went I had a group of 6 and she made me feel so comfortable in every gown she picked out for me. She definitely listened to my wants but also added in her own expertise without making me feel bad. I came back for a second appointment to make sure my dress was the one and the person I talked to on the phone to make the appointment was so helpful as well. The 2nd appointment was so thorough and at the end they gave me so much time to take pictures with the “i said yes to the dress” sign. Can’t wait to return to pick up my gown in April!! Highly recommend Lovella Bridal!

An
Review №51

Lovella is the most amazing bridal store you will find. If you are looking for your wedding dress - look no further! Your dress is waiting for you at Lovella!The ladies at Lovella are *exceptional*.I worked with Kristina, Angie, Nayri and Julia and they are all incredible women! Julia and I worked together the most and I have to say I have never felt more understood during a shopping experience. She was there every step of the way making sure I was comfortable and happy, checking in with me after each gown to get a sense of who I am and if the gown was the right fit for me.I couldnt recommend Lovella more - they have a fantastic selection, they work really well with brides and friends/families and truly made my bridal dress shopping experience like no other! Thank you so much Lovella!

Me
Review №52

Lovella Bridal helped me find my dream gown and made sure it was everything I could want !!They were so sweet and helpful! It’s an amazing place, I highly recommend them!🖤Thank you !!

Su
Review №53

Lovella Bridal hosted the Brides Across America event that I attended and they were great! Their staff was incredibly kind and helpful, always giving truthful input and meaningful advice which was very much appreciated by this indecisive bride! They helped me to pick out my dream wedding dress and made the whole process a breeze. I would definitely recommend both Brides Across America and Lovella Bridal to anyone currently shopping for their perfect wedding gown.

Br
Review №54

After going to many bridal shops, Lovella stands a notch above the rest. They have an amazing selection of gowns that are of higher quality than other shops. Not only that, but they never try to push for a dress that is outside of your dollar range. I ended up going with a dress that was on the more affordable end! I also got my alterations done there which I cant recommend enough. They did an amazing job and were patient as we went through 4 rounds of changes. I got numerous comments from guests about my dress and it really is a spectacular experience there.

Ga
Review №55

Amazing experience. The staff was warm, knowledgeable and very helpful/supportive. They have an amazing selection of dresses!!! 10 out of 10 would recommend Lovella!

Li
Review №56

Absolutely the best bridal shop I’ve ever been to

Pe
Review №57

Working with Julia was an absolute dream! She really helped me to stay focused and took the stress out of dress shopping. I highly recommend Lovella bridal for there amazing selection and wonderful staff!

Sa
Review №58

Absolutely horrible customer service and a very condisending sales person. No selection!

Mi
Review №59

I went to a few places to find my wedding dress and Lovella was by far the best experience I had. Everyone was so helpful and knowledgeable and they understood what I was looking for. I’m unbelievably happy with my dress and I highly recommend Lovella bridal!

Ro
Review №60

As the husband of a patron of this facility, the experience was purely transactional. We were one of the unfortunate couples to have our wedding overturned by Covid. With family members and my wife whom are immunocompromised it is no longer a responsible choice to proceed with a wedding ceremony. Thus, well be wed by a justice of the peace. We presented these facts to Lovella and requested a variety of accomodations due to the difference in resources for the dress to be resold. All to which they leaned on their contract and offered no alternative. Good customer service recognizes the circumstances of the consumer and attempts to reconcile to the best benefit of both parties, even if its not the ideal benefit of the consumer. Lovella Bridals actions proves they only care about their bottom line. The false compassion when we arrived to pick up the dress (2 weeks following our missed wedding) was icing on the cake. Instead of making the conscious effort not to aggravate us further, my wife had to relive the entire experience with a service member whom was unfamiliar with the background story. Talk about a second turn of the knife... Poorly managed, irresponsible and predatory... I, in turn, had to console my wife again for her missed wedding. Id encourage you to have better consumer awareness than we did. We made a mistake purchasing here.

Gi
Review №61

Julia is amazing! I went into the shop with an extremely low budget and she handled it so gracefully! I told her what I was looking for and she brought me about 4 dresses and asked if any one of them caught my eye. Immediately I found my dress! It was absolutely beautiful and below my budget. I have to admit I was nervous going into the store because I didn’t think I could afford to get a gorgeous dress because I had basically been thrown out of several stores because they did not think I belonged there. but Julia really did her best and I left with my dream gown! Thank you Julia for the amazing experience!

Ch
Review №62

I had the best experience at Lovella Bridal! Lovella was my third stop to find my dream dress many of my friends, and relatives kept telling me to go here, and Im so glad I did!My mom and I were greeted, our temperature was taken, and we were offered water. We later walked over to the next room and waited for our stylist. I sat down and looked at all the dresses, one particular one had my eye, but I couldnt see the full details, but I had a feeling that was the dress. :)My stylist was Nayri she was so sweet, and super patient, and we clicked right away! I showed her a few styles that I had tried on and what stood out to me the most.She pulled the dress that I really fell in LOVE with and once I stepped into it I knew it was the one! Nayri encouraged me to try on few more dresses, and I was all for it. Your wedding day is an important day so try on as many styles as you can. This way you get to see what looks the best on you and how you feel in each styleI tried on many styles from fitted, to more of a ball gown, but these styles were not for me.After trying on other styles Nayri had me get into the dress that I fell in love with, she completed the look by adding on the veil, and OMG I was so happy, because I found my dress!! I was able to facetime my mother in law, sister in law, and my best friend.It was a special moment for all of us even though given the circumstances with COVID19. I was still able to share this moment with them.Thank you Lovella Bridal for making this experience so positive! Cant wait for the big day :)

Na
Review №63

A few key points...-They know what theyre doing !- I felt super comfortable.- Their selection is impeccable.-I love my dress!I highly recommend them. THANK YOU MARIO!

Li
Review №64

Had an amazing experience. Shannon was very helpful and patient with my trying on multiple dresses. Thanks so much!!

vi
Review №65

Great variety of bridal couture and amazing staff. The staff was friendly and knowledgeable.

Si
Review №66

We visited this place few days ago and did not feel that experience like the bride should with family.Our attendee was not very good. Did not let us participate in anything as far as picking dresses we like or did a good job of getting herself dresses we liked. They sure lost a sale by doing it their way. Also selections were not that good but overpriced. I will not recommend this place.

Sh
Review №67

I absolutely loved the service and how kind everyone was. Angie was the biggest sweetheart and she helped me every single way possible to make me feel like a beautiful bride!

Na
Review №68

I love the staff here, they made my experience so easy and fun while I was dress shopping. I almost gave up on finding the perfect dress till i came here. Also got some accessories to go along with. Highly recommend this place. However, its annoying as I had to fly back to California to pick up my dress since they do not ship.... But I guess its worth it for a special occasion such as your wedding right?!

Ch
Review №69

Fantastic shop with outstanding selection and service! Highly recommend!

Ci
Review №70

The experience by far surpassed my expectations!!! I want to personally thank Toni! She was just absolutely amazing! She listened to what I envisioned and with the first dress nailed exactly what I was looking for in a dress! My dress is beautiful and I feel like the bride I always envisioned! My family was so pleased with the experienced and I am soo happy to be a Lovella bride for life! Thank you Toni and lovella bridal family!!!

Jo
Review №71

A dream come true! Great experience! Amazing workers. I dreamed of coming here before I was engaged and completely forgot about it when I got engaged. Tried on dresses in NY and in Arkansas and felt like I was missing something. Went to my Pinterest and remembered Lovella and booked a flight to visit. I also went to other bridal boutiques in Cali. This was my second stop. I came in wanting to try a set designer but the specific part I wanted came only in dresses $9k + so I settled and tried on ones in my budget of $5k. I really wasn’t falling in love so my mom and I decided I should try on the more expensive one. This one was what I wanted and had saved in my Pinterest. I tired it on and it looked great on me but I still felt something was missing as it wasn’t exactly the color i wanted. My mom looked at it and told me it wasn’t all that. As I walked back to the fitting room my mom asked me to come back and QUE the water works!!! She was sold but I needed to make sure and rule everything else out. I visited another shop and nothing compared. Then I decided to go back before I left for NY and wanted to try one the $12k dress because it was the color I wanted. I tried it on but it just wasn’t right. I guess I started to get discouraged because I assumed I’d cry when I found my dress. Then I decided to try on the one my mom loved and once I slipped back into.. I knew! It was the one. Julia was great she made me feel so comfortable and felt like she knew me for years. The second visit she was off and someone else helped and she was equally amazing! So I cried and found my dress.. double my budget but I have no regrets or what ifs! Thank you Lovella 💕

Ad
Review №72

If youre looking for the Kleinfeld experience, COME HERE! I wish I could give this place 10 stars!If youre the type of bride that thinks she need to visit more than 1 bridal store (like me), make sure Lovella is your LAST stop because I guarantee you will find your dream dress here!The salon is so beautiful! From the moment you walk in, youre greeted by the staff and your consultant. They really make you feel special and give you their undivided attention. The consultant asks who everyone is, and I do introductions. My consultant was Toni, and she was AMAZING!!Were all seated in Tonis section, and I show her the dresses I printed out of the styles I liked. Then Toni and I go to my dressing room where Im already from the start given a Lovella goodie bag. Nice touch! Im also given a black silky kimono robe to wear.Toni made me feel sooo comfortable! Words cant even express! For every dress I tried on, she asked me how I felt in the dress, what I liked or didnt like about each dress.The first dress she brought in was AMAZING! She truly listened to what I was saying and what I was looking for. What I liked and didnt like. I think I tried on 4 dresses total. One of them was a ball gown just for fun, so really I only tried on 3 contenders.Turns out, the first wedding dress was THE ONE! Its a beautiful Martina Liana dress!! Thats how good Toni is. She found my dream dress on the first try!Lovella was my first bridal stop, but I wish it had been my last because I completely regret going to Panache Pasadena afterward. I felt like I had to go to more than one bridal salon because I thought it wasnt possible to find the one on the first go around. However, I couldnt get the Martina Liana dress out of my head. Side note, Panache was AWFUL! I wrote a review there. Do NOT go to Panache.Toni and Lovella bridal give you the BEST experience ever! I went back to Lovella two days later to get my dream dress - the very first dress I tried on.

So
Review №73

The lady that helped me was sooo amazing! I walked in to lovella after feeling super stressed from disaster appointment I had earlier in the day. The lady at lovella asked me what I was looking for and after telling her what I was looking for she came out with the dress of my dreams! Done deal, bought the dress and I couldn’t be happier. Thank you !!!

Al
Review №74

I had THEE BEST experience here. I began my wedding dress shopping 6/22/19. For 2 months, back to back appts trying to find my dress. I was getting to the point where I was just going to pick one to just be done with it. It was getting frustrating, as many shops didnt carry my size, either way small or waaayy too big that I couldnt appreciate the dress. Someone from a Facebook group recommended this store. As soon as we walked in we felt welcomed. The stylist I was scheduled with was Marlene! SERIOUSLY THE BEST! I really appreciated that she spoke Spanish, my family is Spanish speaking & we were all able to just communicate & joke around. As soon as I explained what I was looking for, Marlene immediately was able bring my vision to life. The FIRST dress she brought out was THE ONE for me. I was able to say yes to my dress yesterday, with no hesitation, without settling & Im forever grateful for the costumer service. For not pressuring me into something just to make a sale. Made this part of the process FUN! I cant wait for my soon to be husband see me walk down the aisle!

Li
Review №75

Shannon was amazing!! So knowledgeable, so patient, and sooo enthusiastic!

Ta
Review №76

I had such a wonderful experience here. Such a great selection of quality dresses. Thank you for my beautiful dress!

Ta
Review №77

Best Gown ive ever seen in my life wonderful!

AI
Review №78

Incredible curated collection.Friendly, caring, knowledgeable staff.I love being a Lovella Bride ❤️

da
Review №79

I love this bridal store! I have been to stores all over la and New York and lovella is by far the best. Nayri is amazing, knowledgeable And so positive along the way! I wouldn’t waste my time going anywhere else!

Me
Review №80

Amazing customer service by Angie. I’ve gone to two other stores and came back because of the outstanding customer services and the variety of the dressers.

Gi
Review №81

The best service ever in helping my wife get the perfect dress

Ra
Review №82

I love lovella bridal!! they were so nice to my mom and i when we went for the first time they have an amazing selection of gowns in all budget ranges and the bridal consultant makes sure to keep you in the area!! love this place and recommend to al brides!!!

An
Review №83

Beautiful beautiful store with such an amazing selection of gowns. Nayri, Angie, and everyone else there are so helpful... Dont go anywhere else, just shop at Lovella!

Vi
Review №84

If you have a budget don’t go to this place, they won’t respect it, I didn’t agree to a veil and overskirt and the sales rep added with out my consent. After I talked to the manager she told me to get the money from somewhere else and that if life was giving me lemons I had to learn to make lemonade, that the items Julia picked for me are gorgeous. My point is what part of I don’t want to do business with you guys don’t you get? She said that the reason why they make you sign a contract is because Bridals will be changing minds a week or two after and I never change mine I dint wanted those items and I called immediately ones I saw my receipt which was never showed up to me at the store. Really bad sales practice. The initials and signature they have on the sales receipt are not mine, this is how bad this place is good thing is that today I was able to get an attorney and I will report them to the business baurea brcause am not loosing $6000.00 just because they don’t listen to their customers.

La
Review №85

The best full service bridal boutique in all of Southern California.

So
Review №86

We stopped by to look at dresses yesterday without an appointment and simply asked if it was ok to take a look at some dresses. The saleslady allowed us to but rushed us the entire time even though we werent being demanding in any way. She noted 4 times that it was best to make an appointment and to go online. I get it but why be so rude? Why not take the opportunity to make a good first impression for people who happen to be in the neighborhood? We wouldve been happy to return with an appointment had they left a good first impression. Even though they were closing in 45 minutes, we stayed 10 minutes due to her attitude.

fa
Review №87

I got my dress from here and is gorgeous they are very nice there ...i for got her name but she was very helpful choosing my dress

fr
Review №88

I dont know.

An
Review №89

My friend and I went into Lovella Bridal looking for a wedding dress.

An
Review №90

Worst customer service!!!! The person who helped my fiancé was not even trying to help her, all he was doing was giving her dresses that she didnt ask for. The employee didnt even give my fiancé an option to choose the dresses. Very rude employees!

So
Review №91

Very helpfull Great service!!!

Sh
Review №92

Excellent customer service and the merchandise is awesome.

Me
Review №93

Lovella has varity of wedding gowns and friendly staff

Kr
Review №94

Shannon is Awesome!

Le
Review №95

Its worse place I went there they were so rude they think about money and sell nothing else I dont recommend waste time and money .

Ru
Review №96

I love❤

Information
33 Photos
96 Comments
4.6 Rating
  • Address:224 S Brand Blvd, Glendale, CA 91204, United States
  • Site:https://lovellabridal.com/
  • Phone:+1 818-246-4637
Categories
  • Bridal shop
  • Dress store
  • Wedding store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:11AM–6PM
  • Friday:10AM–5PM
  • Saturday:10AM–4PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Onsite services:Yes
  • Online appointments:No
Highlights
  • Identifies as women-led:Yes
Planning
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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