If you are like me you are reading this to see if this is a business you can trust with your car, and if your best interest is important to them. From my experience both of these qualities are true. While on a road trip with my family. I had to trust that these guys wouldnt try to take advantage of my situation. They tried to help me all they could. Gave me a few options to choose from, and were not pushy whatsoever. This review is my way of saying thank you to them. I asked them if there was a way I could show my appreciation for their time. They said a review would be the best way to say thank you. So here it is. I dont know the depth of their knowledge of cars, but I do know they are honest. Honesty is most important to me.
Job was well done and on time. Friendly & professional staff. Highly recommend!
I was looking for a new mechanic in the Sunland, La Crescenta, Glendale area and drove up on these guys. Fair up front pricing and they use good parts. Reminds me of the way auto repair shops used to be, clean facility and large waiting area with TV set! If you take good care of your car and want a good place to take it to I recommend.
I had to have my car dropped off by a tow truck and they were able to diagnose the issue and fix it by the next day. Thanks so much for all of your help!
One of my best friends took his car here for several repairs in the past, but this last experience was so bad I had to leave a review. They replaced the fuel pump, and completely forgot to finish. I picked the car up drove it to the gas station to find out they did not connect all the gas lines back. If I was not paying attention this could have been a fatal accident, and for that I would never recommend this shop to anyone! They are very unsafe and unprofessional and the worse part they have not returned my calls or done anything to make this situation better. They lost a really good customer, and I’m reporting them to the better business Bureau
I have been a customer of Allstate Auto Repair for many years. They have maintained and repaired my vehicles: oil changes, brakes, tires, engine, shocks, repairs, and just about everything I need. Everything is done at a fair price, in a reasonable amount of time, and with great customer service. Juan and his staff are the best around!.
The owner of Allstate Auto Repair, Juan and the manager, Andrew run a clean and friendly business sensitive to the needs and wishes of their clients. I have brought my Chevrolet Tahoe in for maintenance and service several times and have always been treated with respect and fairness. Allstate has earned my trust and I would recommend this repair facility particularly to a vehicle owner who is less than mechanically adept because Allstate will take the time to explain what repairs or maintenance your vehicle needs with honesty and respect for your needs and budget.
Really good customer service.
I like this place and my sister introduce me to this place and I like it !!!!
Yesterday I had my vehicle (Lincoln) repaired at this location. It was my third experience with their repair shop, one of them being the purchase of new tires. I had a rather major repair to which I was offered an option which came in at one-half the cost, using a repair kit rather than buying the factory parts. As the repair is guaranteed for three years, this seemed to be a very viable option. While my car was there, they also made some minor repairs that were more detail oriented. When I returned the free loaner car, I picked up mine, which sported a nice clean car wash. I have worked with Andrew all the times I have been there and he is very helpful and patient in answering my every question to my satisfaction.Should I need further repairs (which I hope I do not!) or for regular servicing, e.g., oil changes, etc., I will definitely return to this shop.
I like this shop for several reasons.1) Family operated2) Owner is there, and cares3) Honest4) Reasonable prices5) Knowledgeable6) Comfortable waiting areaAllstate services all three of my cars. The are not the cheapest, but much cheaper than a dealer. I like going there for oil changes, brake jobs, and general tune ups.
Excellent service! Honest pricing. They take time to explain the repairs needed and always answer all my questions. I have been taking my cars to Allstate for many years and are very satisfied with the service.
Called for a tire rotation price quote. Guy says 15. Come in and the another guy says 25. They end up charging me 15. Cool. Asked if they could put the spare back in the trunk underneath the car and they tried to charge me another 5. Not cool.
Great placed for the service of my cars. I, been coming to thies facility for many years. I, keep coming back for great service. Professionalism and friendly services. Thank you
Very good mechanics and very nice people. Juan is the best!
I spent almost six weeks waiting for another garage to fix my car. Allstate had my car diagnosed I under 5 minutes and fixed by the next day.
Highly recommended auto shop! Juan and the his mechanics were very professional and top notch!
They excel at customer service. They always kept me informed, and made the experience feel personal while being professional. I will definitely be returning for as long as I live in LA.
Love these guys...been going there since they opened, and they have always been open and honest about their services, and have always done a great job! Their prices are competitive, theyre AAA recommended, and they have a big screen TV in the quite-nice waiting room - what more could you ask for?!?!
Great personal service and loaners availableNothing is worse then getting in your car and the battery is dead. Thankfully, Allstate has loaners available so you can leave your car to be worked on and still get to work so you can pay for the repairs! Thank you Allstate!
Been a customer since 2003, keep coming back because of their good service.
Always a Great Experience and trusting These people and always do a great and clean Job. Cant beat their prices and basd on how good and clean there work is.
They seem to be mostly honest which is extremly important when it comes to cars ect. But.... $1000 for a brake job is just ludacris. It was a 98 toyota not a BMW. Other than the unreal prices, great customer service and overall did a good job.
Quoted me for a $1500 job. Took my car to another mechanic and my shocks did not need to be changed as Andrew had stated. Liars. They must write themselves reviews.
Honest and good service
14 years of impeccable service !