It seems every time I go and pick up a curbside from the Glen Carbon location I am always waiting a minimum of 45 minutes. Its aggravating, and even more aggravating when you get your items and theyre always missing so then you have to call to get credit, along with going back to another store to get the item you purchased. Today was another day at the Glen Carbon Walmart, waiting for my order. Called the phone number to let them know Im here and my order still hasnt said ready and it was marked as delayed. Whomever I spoke to on the phone had no empathy or compassion to work in customer service. I asked for the manager, I was told the manager I think is out today. I asked if the store manager skip was available. I was told I think hes the store manager but hes not here. A few minutes later a lady by the name of lavonda came out and apologized for the delay, and within 5 minutes brought my items out to me. Of course they are out of items again, but I wasnt missing any items in my vehicle, and this is the first time anyone has actually showed customer service. Huge shout out to lavanda! This store and all the employees need to take note of her customer service.

Pleased to see more checkers available than other Walmart stores in the area. It can be difficult for some to go through self check out lanes. The greeter/security person was very friendly offering help. Thanks.

If your interested in a hunting license, ammunition, or firearms, you would be much better off shopping at another store. This Walmart hardly ever has any staff working the firearms counter. I spent 20 minutes waiting there this evening to purchase a hunting license, deer permits, and duck stamps. After 20 minutes it became quite apparent that no one was going to help me. This has been a continuous problem at this store for years. I do not know why I even bother stopping there, as I know that I will not get waited on.

Its a Walmart. Cheap goods overpriced. Dirty and cluttered floors. And if you find what you want, it always takes more time to check out because they dont use cashiers, they want you to use those stupid self checkout things.

Great customer service by employees. They truly go above and beyond. Not your run of the mill Wal-mart.

Its a Walmart... What do you expect? I will say that they have a HUGE self checkout section which is cool. Im only taking a star off for them being understaffed every single time that Ive visited this location.

Employees were actually nice. After the day I had with dealing with an angry old lady, I was happy to hear that employees can still be nice.

Very nice place to shop, But they need more people for checkout lanes, I dont use self checkout and sometimes takes to long standing in long lines,,people do complain about this alot while waiting to get checked out.

The staff is so not coordinated with one another. Their communication skills are hilarious. When customer service says they are closed at 4 pm for some odd reason and you ask a manager why and they look at you clueless and say Im not sure in didnt know they closed at 4 pm theres a problem. Work better as a team

Alot of people.. helpful employees. But hate the self check outs

Helpful and friendly. My only ongoing complaint aniut Wal-Mart is that prices are not always posted well. Ok, second complaint. The app recently changed to not show alternatelocations when something is not in stock.

Everyone at Walmart are very friendly and nice and I know that they all need a raise.

Some items runout quickly and I wish if there was more variety of cheese 🧀

Usually have what you need when you go, but go at a good time because can be very busy

Still good prices just some shelves empty

Many things were not in stock, but since it is Walmart you can always find an alternative product. There was no wait to use the self-checkout which is a plus, but some of the machines were down; which is cool since there are many other registers open.

It was a busy day and the people in the auto service dept were having a rough day. Plus it was so hot and even with them being busy in the garage I didnt have a long wait for my car to get done. I just had a long wait to order the service and then pay for it. But my complaint is that they couldnt top off my fluids with the oil change I ordered. Other places do that routinely. I have had that service with my oil change at other Wal-Marts. If you dont want to include that with an oil change then I dont want to get my oil change there

This store is very clean, staff is helpful and they have slot nice stuff cheap Im surprised youre Walmart has stepped up there game with womens clothing at a reasonable price.I love Walmart I make multiple stops at a VA Walmart prolly 3-4 times a week I love Walmart..

Theyre self checkout usually runs smoothly but the systems tend to be down a lot, not accepting all forms of payment. Which causes the only 5 employee cash registers to be backed-up to the opposite end of the store.

This is the cleanest and well stocked locations in the area. Staff are extremely polite and helpful.

Super busy like they usually are, so nothing negative there. I needed to do a couple of returns and they were super quick and very kind about the transactions needing to be done so close to that service closing for the evening.

Shelves were well stocked. Plenty of self check outs with large counter space, very nice. Not a lot of selection of coffee creamer, other Walmarts have many.

Workers at pick up were great! Thank you for your hard work...

Like theyre herding cattle into a big circle that is now the checkout ring. I avoid this place like a plague. Hate that I sometimes have to go here for my mom.

They almost always have everything I need. I know supply chain is wonky in the times of covid so trying to be patient when basic stuff is out of stock.Pharmacy staff is always very friendly and helpful.

Loved the store. It was clean so clean workers were so friendly and nice and helpful. I would choose this Walmart over the OFallon Walmart and the Highland Walmart hands down!

I was able to get down most isles, but got ran into a couple times by employee loading items into baskets on big carts( im assuming they couldnt see over the carts to tell if customers were infront of them or not). I would enjoy seeing more cashiers instead so many shelf checkouts.

This Wal Mart in Edwardsville, IL. Has absolutely the CLEANEST bathroom I have been into in a long time, wow!!!! The store is also very clean. And yes, they also sell liquor. And alcohol here.......

This is one of the better Walmarts & alot of choices in fresh fruit & vegetables an fresh meat. Over 25 self check out registers. Everythings is perfectly clean. Its a great choice to shop in this store, they got choices. Almost never see lines of people. They got there shoppers in mind to a point of perfection. Dam good job Super Walmart. Make shore to visit this store. Great buys & great people.

Its a Walmart. What did you expect to see here? They have stuff at low prices and theres never anyone available in the electronics department. 5/10, will come here again.

One if the better Walmarts in the area. Not too many opportunities for pictures to be posted at people of Walmart! 😁

Clean, many self checks and parking was good. Friendly staff also.

Very clean, all employees very friendly and helpful and they have pretty much everything

The supervisor at the front door is a downer. I understand everyone needs a job but this lady should not be in front of the store. The late middle aged white long curly blonde. She was in and out of the office up front at the door causing everyone to be down as their customer greeting. I actually observed her imposing encounter with a man who was just keeping count. It was lengthy and dry enough for me to notice.I dont know why but I did not see the man speak nor did I see him do anything other than move a couple carts in the pedestrian door path and keep count. Looks like she was trying to supervise over her ability so she was trying.I feel bad for the heavy set white man and the younger slender black female at the front door.I feel everyone is suited to their own lob.This open floor show made me feel off to a point where I am posting this review.

I really respect and appreciate the professional employee conduct. I drive here regularly from Collinsville despite having 2 in-town options. If it were 5 miles further, I’d still make the drive without second thought. Being able to make a simple return without having to deal with frivolous nonsense is a really nice change. Hopefully it stays this way.

Only have self checkout and 3 cashiers. Self check only accepts cards. Employees are rude

I love the Variety of Clothing this store has to offer.

What a dump is all I can say. Bare shelves as always now bare freezers as well. Just shut down already or fire the manager and his staff for not ordering correctly. Dont give me that I cant get deliveries business either because I go to other Walmarts and they are stocked. Just the worst Walmart in the metro east.

Well stocked,clean courteous except for one of the team leads was ridiculing my cashier,absolutely no need for that

4 csms at checkout 1 person doing customer service and taking care of registers. 2 of us waiting at service desk for over 20 minutes before she came back. Shelves not stocked pizza aisle empty as was most of frozen dept .

Great absolutely love it

Had what I needed for the big truck. Dont plan on being their overnight. Good for some groceries. Helpful pleasant staff. Keep on trucking!!!

Very nice people and clean. Much better the Wood River and Godfrey

Average Walmart. Huge. Never have everything you need. No place to relax if youre waiting on your oil change or meds. I give it 3 mehs out of 5.

Its not that I dislike, its the fact that your shelves were not stocked, so I had to go to another Walmart to finish my shopping.

This particular location is usually much better with having more choices in vinyl and nicer items in the clearance. The only issue is the pricing sometimes is much higher than other locations. Im usually shopping online but when I go out this is a number one spot for wally world. Collinsville has went to the Fritz! Much better atmosphere on Glen carbon/Edwardsville.

Read to the end if u are looking for something negative about this location...We travel all over the USA regularly. This Walmart is BY FAR the cleanest, most organized, best arranged walmart I have ever seen! Whats even more impressive is that the tobacco access is not limited to one checkout lane. My husband chews Copenhagen, Walmart has the most affordable, and it has always been a pain waiting in a long line to get it. THIS is the ONLY Walmart (and Ive been to hundreds of em) that has tobacco accessible in the self check out area. Super convenient! Also, this Walmart has more self check out lanes than any others and super cool alternative, self check out options. This is the only one where Ive seen roomy staging, scanning, and self bagging stations. I buy in bulk so its nice having more room to set up my bags and fill them as I go. No more digging through my cart for something that will fit lol. Im gonna miss this Walmart when we leave. The 1 thing I DISLIKE about this Walmart ( and this is the only one like this Ive seen) is the parking lot. The slots are straight-in parking, instead of the typical slant. I have a big truck so its difficult to get it parked.

Great selection more so than other Walmarts in the area.

You find something you like and the next time you go to get it they dont Carry it anymore you cant find anyone to help you

I love shopping at Walmarts! This particular day, at this Walmart most of the shelves were empty!

Its great place for shopping.

I visited vision center. They are very friendly. Awesome service!

Edwardsville Illinois Walmart most secure, cleanest one Ive ever been in!

The store is well stocked and I found my Husband the perfect gift for our 26th anniversary 12/10...lbvs

Well, its Walmart, OK. Not enough checkout lanes open, unable to find anyone on the floor to help and people of Walmart. Its the only game in our town so theyve got the market cornered.

Often out of essential items!

They always have what I need and the grocery delivery is really convenient since I don’t have much time to do grocery shopping.

I love there large self checkout that doesnt limit number of groceries u can do,Granite City WalMart is horrible,they kick u out if u have too many items

Good spot to shop.lot more variety than other walmarts.gave it a four star only because still had to wear a mask..

They still have cashiers, pleased to see, I wont shop at the Walmarts, that doesnt have cashiers .

Just another Walmart. Good enough, cheap prices.

Great location, great prices! Females department could be organized. Losts of clothing items around by the fitting rooms.

I enjoy the convince. But I feel their clearance is not the greatest ever. If you go to Edwardsville WalMart or Collinsville theirs is better of selection.

The shelves at this walmart arent bare. I got all that i went to buy.

Under managed,poor stock management, this is company wide in St.Clair County

My friend and I traveled to 4 WalMart stores on Saturday looking for this particular item because there system online said they had some in-stock. Needles to say, when we arrived at each store they didnt have the product on hand. We went to Bridgeton MO, Collinsville, Ill, Maplewood, and Granite City. When we arrived, the employees keyed in the merchandise information. Each and every store location hand some on- hand according to the system, however, we were never able to buy the product. How misleading! Yall need to keep your records much more accurate!When I looked online at walmart.com for the same product, the price was $113.00 dollars. Several employees searched the stores with us, yet we left empty handed because their on-hands were inaccurate. How misleading to your customers!This is a picture of the item

This store is always a zoo. Literally every day of the week I have gone in there it’s been so busy. Not a bad Walmart, it just feels so cramped because of all the people. The staffing is also really bad, but that’s typical for a Walmart. In a nutshell it’s like Black Friday everyday at this Walmart

This store is huge, very clean, and the shelves well stocked.

Just about the best Walmart Ive been to! The aisles are wider, send like more room ask around. Didnt have to wait long to check out. Good shopping day!

My only concern is that they cannot keep things on the shelf anymore

I dont care much for checking myself out! Other then that it was fine.

I mean.... its still a Walmart, regardless of where it is, so I should have expected this. But when granite city Walmart still supplies masks and Edwardsville doesnt... thats pretty bad. Just sayin, if you still require masks, you should still supply them.

Walmart Supercenter in Edwardsville has some of the most friendly greeters in the area! I feel they know me and I know them personally! The store is always clean!!!

I think this Walmart has better options as far as product goes ue price is still reasonable. And they usually dont run out of smythin.

Its a Walmart most people know what to expect, the layout is a bit different from my hometown location but after a couple visits I was able to navigate efficiently.

Always shop here. Always clean and polite.

Provided needed directions to complete shopping list.

This was a simple single item pickup from an online order and the service members were helping other customers who arrived after us. In the end, the representative was nice, but the efficiency needs help.

Great store lots to choose from Good staff very helpful

I didnt get to find everything I need it and Walmart because it was a small Walmart but customer service is great and that I did get I was pleased and happy

8:30am not 1 register open🤷‍♂️.. that’s ridiculous.. self checkout works for a couple items.. but an entire cart full .. 🤬🤬

The only knock that I have on Walmart is that even through all of Covid 19 restrictions and distancing. They never allowed Samsung, Google or Apple pay to be used at the checkout. I know that they have the ability to retrofit their lanes in order to accommodate those who choose to purchase items in such fashion. What is it that they and Home depot know that other retailers do not? But other than that small contradiction of an inconvenience, well done.

Very friendly. Order done exactly right. I will definitely order again.

I love Walmart, can go there daily. And never be tired.

I do not enjoy doing self check. I can understand why people are asking for a $15 minimum wage.

Seems like they are always out of things and picked over. I dont like the layout at all anymore.

Always a great place to shop and get everything I need in a one stop shop😊😊😊😊

Never Forget... I do everytime i buy something from a walmart. That they prefer to sell me junk for a few percent less... But all the things that are terribly unhealthy are cheaper here than anywhere else, two stars for killing us with our own wallets.

Would get a 5 but dont like thats is mainly self check out

Very friendly and curtious.

There isnt much you cant find here at a reasonable price. Perhaps not the best quality, but beggars cant be choosers. Oh, and dont forget to check online if its not in the store.

Thank goodness the staff working that night were super nice. I hadnt ordered groceries for months, mostly due in part to COVID, but also because the service was not as quick and convenient as it had been. But since Walmart is back in full swing with the grocery orders I took a chance on resuming my ordering. But as I feared the wait time was too long. I scheduled a 7pm pick up time. I got a text 15 minutes prior to 7pm that my order was delayed. Got another text around 7:20 that it was ready. Got there at 7:30 and did not get groceries until 8pm. People who had pulled up after I did, got their orders before me. But like I said, the staff was really very nice and apologetic. That helped.

Found what I needed, and self-checkout was quick (no line).

Was not impressed with service at all. It was a 25 minute wait at the checkouts because they didnt have enough registers open for the crowd they had. Needed something from electronics and instead of being able to checkout there, they had me go to the front of the store to checkout and they didnt even bother to bring me what I wanted to buy. I will only shop here in the future if I have no other options.

This Walmart is not what it used to be. The management doesnt manage, therefore the employees dont seem to care. The prices are also much higher on certain items. Ive been making the trip up to Glen Carbon Walmart where the difference is significantly better. Im not talking quarters here Im talking dollars. If I cannot find it on Amazon I usually will go there. Also BEWARE the Clearance section. A penny markdown should not be considered a clearance.

Went in to buy a fishing license and there was only a sign saying the system down. Then it was difficult to be able to walk out since i didnt buy anything

Cant believe that they have No real candy.schuncks and deirbergs does

Very polite and efficient curbside pick-up staff. Thanks for offering this service!

Got my eyes examened in the store at vision center and they were so polite and helpful. Prices were great.

When its good, its very very good. When its bad its horrid. I had to go to 3 different stores to get 5 gallon Primo water over about 1 week.. Tried to refill my own to find out you didnt sell the lids.. no one uses the machine to get the receipt for the exchane bottles and its a pain carrying 5 gallon bottlles in and back out of the store . On one visit store was in need of major restocking. Out of everything i went for. Constantly changing placement of the items. Difficult to get in and out quickly.. I love self checkout!