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Peebles Golf Cars - Richmond
8615 Telegraph Rd, Glen Allen, VA 23060, United States
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Peebles Golf Cars - Richmond
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He
Review №1

Big thank you to Ryan at Peebles Golf Cars for helping us purchase our new golf cart. He made the process very quick and easy for us and was able to answer any questions we had. Would highly recommend going here for all your golf cart needs!

Pe
Review №2

I just want to thank Ryan in sales and Pierre Stith (who built my cart) for making a vision become a reality. I was in a unique situation where I did the entire transaction over the phone and Ryan was extremely helpful every step of the way even amending specs after they were already installed just to make me happy. I can’t thank these guys enough and I will be referring all business their way as they deliver top notch service and products! Pierre: I didn’t get to personally interact with you but I specifically wanted to know who built my cart as you dominated the boards. One words comes to mind - Talent! Thanks for everything boys, I truly appreciate your hard work and dedication - it needs to be recognized!

To
Review №3

I highly recommend Peebles Golf Carts-Richmond. The salesperson, Ryan, spent several hours with my wife & I. He was very knowledgeable and gave us all the options to pick from. Very professional and the process was simple. They even under promised and over delivered on the completion date. We added several accessories and they knocked it all out in a day. Worth every cent to have such a pleasant experience. Look forward to doing business in the future and to referring our friends. The kids are loving our purchase!

Ki
Review №4

The customer service for this business is horrible! I called about a driver blocking my driveway and the conversation quickly went left. The speakers inability to speak professionally and respectfully is cause for concern. Her problem solving skills were equivalent to a five year old and that’s a compliment. This was the only entry and exit point from my home. Additionally, there was no way to elevate the issue because Ashley said she was the supervisor over everyone — very sad.

Jo
Review №5

@PeeblesGolfCars you have the best technician named Zo any company could ask for. My company employs hundreds of techs nationwide and you guys are VERY lucky to have such a great guy. #thanksZo you are always on time and always do 100% of what you say you are going to do, you are truly appreciated. #clubcar

Ba
Review №6

I bought a new club car from them last week. The sales person was very professional and helpful. The service was excellent. I recommend this company to anyone in the market for a golf cart!

Tr
Review №7

We just bought a purple cart for our daughter from Ryan and she absolutely loves it! We were very pleased with the selection and the easy process of purchase. Thank you so much!

Du
Review №8

Thanks to JR and the team! Ryan Butler helped guide me to finding the perfect golf cart for my family. The delivery driver was on time and extremely courteous.

Sm
Review №9

Great experience, kept us updated on the progress for our golf cart remodel/update. Very responsible price and super happy with the finished product.

Dw
Review №10

Professional, courteous staff. Reasonable repair pricing. Cart was returned cleaned spectacularly. Very impressed.

Sh
Review №11

If I could negative 10 stars I would. I have never, ever posted a bad review, but this just seemed so unfair:So, when you are excited to upgrade to a 2015 Golf Cart and decide to purchase one from Peebles Golf Carts in Richmond, VA (on a Friday) and they have it all nice and clean (on the outside) and you get it to where you need it and the batteries will not hold a charge for longer than 30 min., you would expect by Monday morning, they would at the very least replace the batteries with “Good Used” batteries that actually hold a charge. Four out of the six batteries were tested with a Hydrometer and found to be “dead”. NOPE, no replacing, no concern, Notta. Ryan said, “If it holds a charge for 30 min. then the batteries are good to go”. How is that for great customer service? We will never do business with them again and put this out there for anyone else who might be looking to purchase a cart from them and who may, like we did, depend on their business reliability and honesty. Score negative -10-------*We can buy new ones for $650.00 from them, but guess what go elsewhere we just purchased some for $90 a piece at $540.00. Saved money and no longer have to deal with bad business practices who are only after your $$$$$. Thanks Ryan

Sh
Review №12

Ryan worked with us to make certain we had the perfect golf cart designed especially for us! We love it! It’s perfect for our needs! Great customer service and product! In fact, perfect! Thank you!

Da
Review №13

Peebles Golf carts has a large and diverse inventory to fit any budget. They had the cart I was looking for. After delivery, I took another opportunity to examine the machine and had found that there was no exception to detail. The cart is a great example of how a build is supposed to be. Ryan was very helpful in helping find what I was looking for. I would recommend giving him a call if you are interested in a new or used golf cart

Ca
Review №14

Ryan was awesome, personable, and helped us find/purchase the perfect golf cart Christmas gift for our kids!

Mi
Review №15

Serviced cart to my expectations

Li
Review №16

Very friendly, no pressure sales staff. Had us in a great golf car in no time.Larance Adams

Fr
Review №17

Great service. Clean facility.

Bi
Review №18

We purchased a custom golf cart from this location about 2 months ago. This was one of the most expensive carts they offered. A six passenger limo cart full of options. The build process was painful as we were offered options only to be told they were not available. We took possession of the cart and have had multiple issues since .The build quality is sub par and was not done well. LED lights quit working. Headlight fell out of the cart. Multiple blow fuses from an electrical issue we have yet to figure out. Not to mention I have had to go back over the cart and tighten countless screws and bolts. Customer service from Ryan the salesman after the sale is horrible. If your in the market for a custom cart I would recommend looking elsewhere. Quality is not good with thier carts.

Me
Review №19

Ok place.

Do
Review №20

Prior to purchasing a brand new golf cart from Ryan I was informed by him that he comes in on Saturdays by appointments. After purchasing the most expensive cart on the show room floor his customer service went down the drain. He was slow to return text messages and emails. Prior to purchasing the cart he and I had an understanding that I would be shipping the cart to Florida 3 to 4 weeks from the date of purchase and he said that wouldnt be a problem. That was a lie. He acted as if taking 30/60 mins out of his Saturday to meet with the guy that was picking up the cart was asking too much. The transporter said he gave him a hard time on the phone making arrangements as well when he arrived on Saturday (Ryans by appointment day) to pick up the cart. The transporter said it took him less than 10 minutes to load the cart and that when Ryan arrived he was unprofessional and had an attitude. Overall I got a decent deal on my cart but Ryans customer service to customers after purchase is horrible. Never forget customer service is everything.

Li
Review №21

10/10 would recommend! They have always provided exceptional support. When I reached out to Ryan Butler with an issue he was able to resolve it within minutes. Thanks, Ryan!!

Me
Review №22

I highly recommend Peebles! They provided reliable, fast support whenever I needed for the golf car. A company that truly cares about the service they provide and its customers. 10/10

Ja
Review №23

Great inventory! Staff is awesome, knowledgeable amd personable.

Ch
Review №24

The staff are very friendly and helpful.

Ju
Review №25

Very friendly atmosphere.

Ri
Review №26

Had the parts that I needed. Friendly customer service.

Ri
Review №27

Great people to deal with

Pi
Review №28

Good staff

Information
43 Photos
28 Comments
4.3 Rating
  • Address:8615 Telegraph Rd, Glen Allen, VA 23060, United States
  • Site:http://peeblesgolfcars.com/
  • Phone:+1 877-562-0778
Categories
  • Golf cart dealer
Working hours
  • Monday:9AM–4:30PM
  • Tuesday:9AM–4:30PM
  • Wednesday:9AM–4:30PM
  • Thursday:9AM–4:30PM
  • Friday:9AM–4:30PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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