Cool store but some employees are so unbelievably rude for no reason. I went up to ask an employee about the return policy and all I got was attitude and she was so incredibly mean. Honestly never received worse customer service
Shoutout to Julia she gets a five star ⭐️
They changed their policy on returns and exchanges a few days before I purchased and no one told me as I bought anything. Upon returning the manager had the nerve to say well it’s on the receipt. No i should be told before I purchase so I can make the choice about whether to purchase here or not. I will never shop there again!!!! Horrible customer service, or lack of any service!
Great selection and entertaining too.
Fun, place. Has huge inventory even this late, check out was fast. Line long...but fast
The amount of unmasked patrons was absolutely appalling; so much so that I left. This is why we’re never going to have normal life back. Glad I work for Trader Joe’s who isn’t a greedy corporation who limits customers and enforces masks. Get your acts together simps. How is management supposed to feel ok with this?!
Really enjoyed the store before and after Halloween! Love the 1/2 off everything!
They had a great-wide selection of everything and I was able to find everything I needed!
One of our favorite places to shop. A must for anyone who loves Halloween.
This Halloween shop Trumps all the others. For one simple reason, the staff is way more personable then I would have expected. I have two small kids. They helped us with sizing and explained their return policy very clearly, just in case the kids grew out of the costume before halloween came around. Prices are about the same as online so why not buy in person? All in all I got a feel good vibe from this store and a positive experience too!
These are usually better. Almost like a haunted house. This one was very bright and no fog machines running at all.
Great place for all your Halloween needs!
Staff was nice and helpful. Pretty good selection of items and a decent price
Its great to go in there. The 2 young ladies in there were a great help.
One stop shop for all your Halloween needs. Be it your a anxious trick or treater or the spookiest halloween house on the block they have you covered. Parents! costumes here are on the pricer side however most costumes here are made to last so your little scary clown or bubbly fairy can play dressup months later. Before you shop look online for great deals and ask about sales. Have a Happy and safe Halloween.
Nice selection and kind staff. The best part is that the chain donates to VCU Childrens hospital. Over 4 million dollars so far!
This is a great place for Halloween stuff but its only open around Halloween. I just wish they posted their opening date
Any Halloween is fantastic!!!! Love this place!
WE ALL WILL MISS SCOTT AND KATYLENWE LOVE YOU GUYS FROM 123 HVAC
Not open til 7 like it says on google....
Awesome place
I actually got a costume in my size. I dont like how aggressive the sale rep was when asking for a charity donation.
New more options
The staff wasnt around much. Not big of a selection, so many costumes were out of stock.
I love this place
Lot of collections and scary scary walk
Awesome
Excellent